Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Creating Client Profile suggestions"
5/5
What do you like best about Unite Us?

Our partners found the ability to create and alter the programs and services they offer on their end, rather than our BPNC organization having to do it for them, and through customer support services in the past through NowPow. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

We as a coalition are still interested in the ability to confirm client profiles via phone or email in addition to simply name and address confirmation. We feel these extra parameters would help us avoid duplicate accounts. Review collected by and hosted on G2.com.

KT
Kaitee T.
Fidelity Coordinator
Small-Business (50 or fewer emp.)
"Good Resource Tool"
4/5
What do you like best about Unite Us?

I work with families from many backgrounds. Some of their needs I am not as familiar with resources for. This tool is a great place for finding targeted resources quickly. It is easy to use and the creators are easy to contact/give feedback to. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

I find that the process of sending resources to clients can be tedious. However, the features allow me to gather info and give it to families directly if they don't want to wait for a warm handoff. Review collected by and hosted on G2.com.

Ariea (A-Ree) A.
AA
Ariea (A-Ree) A.
Public Health Program Liaison
Small-Business (50 or fewer emp.)
"Unite Us 'unites' community partners!"
5/5
What do you like best about Unite Us?

The Unite Us platform streamlines communication among service providers and simplifies referrals. It also facilitates data-driven decision-making, leading to more effective interventions and better health outcomes for individuals and communities. Best of all, Unite Us is FREE for community-based organizations! You can't get any better than that! Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

Unite Us can be a tough sell to government and private sector agencies as it costs $2,100 per user. Review collected by and hosted on G2.com.

WV
Wandeth V.
Maternal Child Health Navigator
Mid-Market (51-1000 emp.)
"Review"
5/5
What do you like best about Unite Us?

I like the fact that Unite Us helps with connecting clients with resources. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

When Unite Us goes slowly and doesnt allow you to look up clients that are already in the system. Review collected by and hosted on G2.com.

AP
Alisa P.
Financial Wellness Manager
Mid-Market (51-1000 emp.)
"Unite Us provides the type of holistic care everyone needs."
5/5
What do you like best about Unite Us?

Unite Us is such a valuable addition to any company offerings. It provides such a wide range of services so we can be solution focused at every turn. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

I have not found any at this point in using Unite Us. Would love to see more Financial institutions participating in the service. Review collected by and hosted on G2.com.

Melissa S.
MS
Melissa S.
Deputy Commissioner
Small-Business (50 or fewer emp.)
"Deputy Commissioner for Sullivan County Division of Health and Human Services"
5/5
What do you like best about Unite Us?

The team is so supportive and helpful, the service itself is so valuable with aiding in linking prsons to needed services and closed loop referral Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

I have not found anything that has not been helpful Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Unite Us takes customer service seriously"
4.5/5
What do you like best about Unite Us?

The Unite Us team was incredibly helpful in our onboarding process. They were informative, imminentely available and flexible, and helpful. They have a clear planning and engagement strategy to work through every part of getting started. Once started, we were connected with someone locally who was well-informed and always available to help us problem-solve. I was truly blown away by their commitment to service. The features are excellent for care coordination and service engagement. They elicited feedback and took it under consideration through improvement tickets. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

In the future, I think it would be amazing if families could also have access to Unite Us to build their own service coordination skillset and so they do not have to rely on a provider to learn about the resources available in their area. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Platform is easy to work with as are the people."
5/5
What do you like best about Unite Us?

Ease of use, easy to train staff on platform usage, customer support is fantastic. We use the platform every day. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

Would like more agency participation in rural areas; more in depth reporting for specific needs of my company. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"The service is clear, the platform is easy to navigate."
4.5/5
What do you like best about Unite Us?

The unite us plat form is well organized and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

There is nothing regarding Unite Us that I dislike at this time. Review collected by and hosted on G2.com.

WS
Wanat S.
Care Coordinator
Enterprise (> 1000 emp.)
"Helpful Information"
5/5
What do you like best about Unite Us?

Unite Us has become very helpful on providing resources that are needed for my patients Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

I would like more if Unite Unite US had more resources for Transportion needs Review collected by and hosted on G2.com.