TB
Teresa B.
Team Lead Clinical Case Managers
Mid-Market (51-1000 emp.)
"I was a former super user of Now Pow which was purchased from Unite Us, I was super excited."
5/5
What do you like best about Unite Us?

The ability to send the information to a clients phone or email. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

So far nothing, I am still navigating through the system, I would like to know if training is available so I can learn to use all the features. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Mid-Market (51-1000 emp.)
"Very reliable"
5/5
What do you like best about Unite Us?

Very reliable resources never had a bad experience with unite us they are the best Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

Nothing at all unite us is a great source for resources Review collected by and hosted on G2.com.

CJ
Christine J.
IT Clinical Solution Analyst IV
Enterprise (> 1000 emp.)
"Sebastian is amazing to work with and is very professional"
5/5
What do you like best about Unite Us?

Sebastian is amazing to work with and is very professional Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

This is not applicable, there is nothing that I dislike Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Responsive team of professionals"
5/5
What do you like best about Unite Us?

The entire team is o the same page and take the time to offer meaningful feedback, engagement and problem solving options . Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

I encountered no negatives during my work with the team . Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"An Excellent Platform"
4.5/5
What do you like best about Unite Us?

Unite Us has been wonderful to partner with in order to connect our community resources. The platform is easy to use and there is a plethora of educational materials on how to utilize the platform. The data provided is invaluable to our community, it shows where the needs are and what services we still need. Everyone we have worked with on the Unite Us team has been friendly and more than willing to help. Using the Unite Us platform is helping to transform our community! Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

Any major change within a community takes time and reworking workflows for many organizations is difficult. I think time is the biggest barrier because we want the change now but the community organizations have to be ready for it. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"easy to connect with other organization to best serve each client"
5/5
What do you like best about Unite Us?

For being able to refer people to other places without having to call those places. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

needs more features, such as providing more filters within each folder, so that you can easily scroll through. Maybe have a filter for date or for names in each folder. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Excellent Network Coverage and Support"
5/5
What do you like best about Unite Us?

We have been fortunate to have an EXCELLENT account representative that has been very engaged and willing to meet with any of our stakeholders for communication about and dispersal of the technology, support, education, and network development. And, of course, what we like best is that we are getting our patients some help. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

It's not a downside of Unite Us, but just the reality of these types of referrals - the more information you can enter into the referral, the more likely for it to be accepted and successful; thus, the referral takes a fair amount of time to enter. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Access Problems"
2.5/5
What do you like best about Unite Us?

It seems like it would be a handy tool to get resources to members. I have heard through our organization that we get resources for a lot of ourmembers this way including the Nations Meals.... Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

I am having difficulty logging in. I tried my usual login when prompted by an email and that didn't work. I tried logging in through my Wavnet portal and that didn't work and then I thought maybe I didn't register, so I registered and it brought me to an area to sign up for services. Review collected by and hosted on G2.com.

Brenda S.
BS
Brenda S.
Assistant Manager Workforce Operations
Mid-Market (51-1000 emp.)
"Creating Network Partnerships"
5/5
What do you like best about Unite Us?

The technology facilitates coordinating client services in one centralized system and the case management of mutual clients is very helpful. Easy to implemet and use the system and customer support via chat or help is always on point! Our agency has easily integrated the Assistance Request Form which our stakeholders to frequently access our services. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

What I do not like is that it is not available on an app Review collected by and hosted on G2.com.

Jennifer V.
JV
Jennifer V.
Care Partner Network Director
Small-Business (50 or fewer emp.)
"Our collaboration fulfills our Mantra-Getting You Connected, through our use of Unite Us."
5/5
What do you like best about Unite Us?

I appreciate many things about the platform. It is user friendly and intuitive. I like the dashboard and email notifications. The ability to message other providers about cases is great. The Insights reports have helped us and other agencies with tracking and applying for funding. Having an Assistance Request form has been helpful to our agency. The Customer Support team is timely and helpful. Review collected by and hosted on G2.com.

What do you dislike about Unite Us?

I wish there was a free option for individuals to access the My Network Tab. It would be great if there was a phone number listed for the sending agency within a referral. Yes there's the messaging option, but sometimes it takes a while to hear back from and agency and a phone call is needed. Review collected by and hosted on G2.com.