Top 10 Unified Communications... Alternatives & Competitors

Top 10 Alternatives to Unified Communications Applications Recently Reviewed By G2 Community

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GoTo Connect
By GoTo
4.4/5
(1,414)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to Unified Communications Applications, GoTo Connect is:
Better at meeting requirements
More usable
Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

3CX
By 3CX
4.4/5
(546)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to Unified Communications Applications, 3CX is:
Better at meeting requirements
More usable
Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

Webex Calling
By Cisco
4.5/5
(636)
Product Description
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.
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Reviewers say compared to Unified Communications Applications, Webex Calling is:
Better at meeting requirements
More usable
Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

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Dialpad Connect
By Dialpad
4.4/5
(4,165)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to Unified Communications Applications, Dialpad Connect is:
Better at meeting requirements
More usable
Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

Nextiva
By Nextiva
4.5/5
(3,560)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to Unified Communications Applications, Nextiva is:
Better at meeting requirements
Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

Genesys Cloud CX
By Genesys
4.4/5
(1,547)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

RingEX
By RingCentral
4.2/5
(1,356)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to Unified Communications Applications, RingEX is:
Better at meeting requirements
Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

8x8 Work
By 8x8
4.2/5
(924)
Product Description
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
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Categories in common with Unified Communications...:
VoIP Providers
UCaaS Platforms

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(611)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Categories in common with Unified Communications...:
UCaaS Platforms