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Unicommerce Reviews & Product Details

Unicommerce Overview

What is Unicommerce?

Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solutions cover both pre-purchase and post-purchase segments, driving operational efficiency and growth. Convertway by Unicommerce is a marketing automation platform that enhances customer engagement. It helps brands increase sales by capturing visitor data, enabling automated WhatsApp and SMS communications for non-shoppers, running customized campaigns with smart segmentation, and providing live chatbot support during or after order placement. Uniware is an advanced order processing platform that streamlines operations once a customer places an order. It manages inventory across multiple locations, processes orders for online and offline channels, handles returns, and reconciles payments. Uniware includes seller management, order management, warehouse management, inventory management, and omnichannel retail solutions. Shipway by Unicommerce is a logistics management platform that reduces shipment costs with courier aggregation and shipping automation. Key solutions include smart courier allocation, order tracking, return and exchange automation, and more. With a robust ecosystem of 270+ plug-and-play technology & partner integrations, Unicommerce seamlessly connects with marketplaces, logistics providers, and ERP systems. This ensures smooth inventory optimization, logistics automation, and compliance with financial, taxation, and regulatory requirements. Unicommerce powers 7000+ clients across India, Southeast Asia, and the Middle East, including brands like FabIndia, Lenskart, Timex, TCNS, Mamaearth, Sugar, Emami, Urban Company, Blue Star, Cello, Symphony, Healthkart, GNC, boAt, Portronics, TMRW, Mensa, Landmark Group, Edamama, and more. The company’s product suite is sector- and size-agnostic and designed to meet the business needs of various types and sizes of retail and e-commerce enterprises, both online and offline. As of December 31, 2024, Unicommerce has a 1Bn+ annual transaction run rate, 8,900+ warehouses, and 2,900+ stores processing orders through its platform, reinforcing our strong client base, ARR, and revenue growth. Incorporated in 2012, Unicommerce is listed on the National Stock Exchange India and the Bombay Stock Exchange.

Unicommerce Details
Languages Supported
English
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Product Description

Unicommerce is an Indian E-commerce industry product in the Order Fulfillment space.


Seller Details
Year Founded
2012
HQ Location
Gurugram, Haryana
LinkedIn® Page
www.linkedin.com
508 employees on LinkedIn®
Description

Unicommerce is a leading e-commerce supply chain and order management platform designed to help businesses streamline their operations and improve efficiency across multiple sales channels. Offering solutions for inventory management, order fulfillment, shipping, and returns, Unicommerce integrates with various e-commerce platforms, marketplaces, and ERPs to provide a unified view of operations. The platform helps businesses optimize their logistics, reduce costs, and enhance the customer experience.


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Recent Unicommerce Reviews

Shiv P.
SP
Shiv P.Mid-Market (51-1000 emp.)
4.5 out of 5
"ecommerce management"
easy of use, easy of implementation, easy od integration and more features and best customer support. Order management is best part of Unicommerce.
SK
sanjeev k.Small-Business (50 or fewer emp.)
5.0 out of 5
"A very Reliable Tool/software"
The support from the team is constant no matter what the situtation is
Shubham S.
SS
Shubham S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Useful for multi marketplace inventory management"
Ease of use 24*7 Support Friendly team
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Unicommerce Media

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39 Unicommerce Reviews

4.5 out of 5
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39 Unicommerce Reviews
4.5 out of 5
39 Unicommerce Reviews
4.5 out of 5

Unicommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UnicommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Shiv P.
SP
IT Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Unicommerce?

easy of use, easy of implementation, easy od integration and more features and best customer support.

Order management is best part of Unicommerce. Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

Nothing is disliked, everything is good. Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

we are using it for omni orders, it is very useful for us. Review collected by and hosted on G2.com.

AA
Software Engineer
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unicommerce?

Easiest integration that treat users to it API clients. Using cleint email and password in the authentication API to generate the access tokens, but have very less downtime throught the time. Customer support is good, but only a single spoke person for day and night. Integration seems little tough due to SOAP services, but easy to use. Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

They are still using SOAP services which might create issue for newer API clients. And would be suggesting to move to better proper ERP. This is good for small scale industries but not sure if it will process and provide features for a large data source. Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

The main thing is for my company is the Inventory management, that is quite good handled by unicom, like no barcodes can be repeated and no shipment id generated from thier end can be repeated thought the facility, but this seems a bug for my company cause same shipment was getting repeated in different facilities resulting issues in further integrations. Review collected by and hosted on G2.com.

Dinesh  K.
DK
E-commerce Co-ordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Unicommerce?

It helps to manage your inventory on every marketplace that makes our job hassle free Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

The inventory sync & order sync flow were getting errors at some times which leads to bear us the penalty & brand delist. Then global issues was occuring frequently in month, so cant able to fullfill the orders at the given TAT time & unable to handover to courier team on arrival. Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

The bigest problem is of Inventory which unicommerce is solving for us Review collected by and hosted on G2.com.

SK
Administration Head
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Unicommerce?

The support from the team is constant no matter what the situtation is Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

Nothing everything is going good until now, some issues were there earlier but they were resolved Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

The Multichannel problem which every fashion brand faces is what unicommerce has solved for us so that we can focus on other aspect of business Review collected by and hosted on G2.com.

Anubhav G.
AG
Senior Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unicommerce?

the reliability in the software. the glitches have been minimum. Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

the support and reliability have been great, so nothing as such to dislike about Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

listing creation is really simple, like a plug & play model. do not have to create new listings everytime. Review collected by and hosted on G2.com.

RC
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unicommerce?

Processing Orders recived on various portals. Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

Reconciliation of Payment is missing as of now. Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

We are able to show the same inventory on all the portals and ease of order processing and returns Review collected by and hosted on G2.com.

Shubham S.
SS
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Unicommerce?

Ease of use

24*7 Support

Friendly team Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

Nothing as such sometimes the TAT increases from the team Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

It Helps us to resolve the inventory problem which helps us to focus on the other aspect of business Review collected by and hosted on G2.com.

Lavish K.
LK
Senior Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Unicommerce?

24*7 support with dedicated KAM helps in getting resolution faster . Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

New devlopment TAT is bit time taking process. Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

letting us connecting to marketplaces to serve the customer with a high pace enviroment. Review collected by and hosted on G2.com.

Hitesh S.
HS
E-COMMERCE HEAD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Unicommerce?

It has helped us to achieve maximum productivity. It has helped us to channel our inventory like never before Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

Nothing as such for now, everything is going good Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

It has really helped us to streamline our inventory which obvisouly saves our time Review collected by and hosted on G2.com.

Spunkies k.
SK
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Unicommerce?

Unicommerce is a great tool for Inventory management & Multichannel management Review collected by and hosted on G2.com.

What do you dislike about Unicommerce?

Nothing as such but there is a alg from the team at times Review collected by and hosted on G2.com.

What problems is Unicommerce solving and how is that benefiting you?

The biggest problem of multi channel retail which unicommerce has been addressing and obvisouly the inventory management Review collected by and hosted on G2.com.