Unanet AE ERP Pros and Cons

The software is clearly powerful and capable of a massive amount of reporting and data production. It seems to provide a comprehensive and fully-fleshed out system that can produce basically anything you could ask for. It seems like I am always learning that it has more capability than I thought Review collected by and hosted on G2.com.

It is not a beginner friendly software. There is no sort of tutorial that allows for a slow entry into the software. The sheer mass of the program is intimidating and hard to explain to new users. While Unanet University is a helpful tool, it's not the easiest to navigate and it would benefit from a beginners guide that is easily accessible from the home page. Additionally, the report building software seems like a super powerful tool, but again is not explained super clearly and there isn't an available tutorial explaining how to build these reports. Review collected by and hosted on G2.com.

- Timesheet operation is quite straight forward and GUI is user friendly.

- AR reports are pretty helpful.

I use it on a weekly basis. Review collected by and hosted on G2.com.

- Using the "Recent selected projects" feature on timesheets is a little clunky and adds duplicate project lines.

- Deleting project lines are hard or not intuitive in timesheets. Integration could be improved.

- PM Dashboards could be more granular similar to Power BI that allows you to slice and dice information with better user interface. This could be implemented better.

- Customer support is lagging. Reached out to them for help but haven't heard back. Review collected by and hosted on G2.com.

Unanet is very user friendly. It has a clear and organized set of modules. These modules are easy to navigate thru when completeing required accounting tasks. The favorites component makes everyday tasks very easy to access. If any question or directions are needed - the support page is a great tool. Review collected by and hosted on G2.com.

I do find it very difficult to run various reports. would like more knowlegde of how to customize some of these reports to get information that is specifically needed. Review collected by and hosted on G2.com.

The part where we can customize the report and create dashboard is a great feature. Review collected by and hosted on G2.com.

The execution of the App and features need to be simple and easy.

Lot of reports and features should be included with the software intead of an add on that has a price tag to it.

One should be able to reach Customer Support via phone and they should be help rather than just send us to Consultant who charge an arm and a leg. Review collected by and hosted on G2.com.

Unanet AE can run beneficial reports that we were unable to run in our previous software, allowing us to run better analytics and gather more information about many pressing topics. It has also offered another layer of transparency to our executive team and project managers they did not have at their fingertips before. Review collected by and hosted on G2.com.

The downside of using Unanet AE is that it can sometimes be confusing which module to go to to obtain specific information, as it seems the same information can be pulled from multiple modules but doesn't always align with each other. Review collected by and hosted on G2.com.

I like the real time data. The ease of creating invoices. Review collected by and hosted on G2.com.

The one thing I would like to see happen on the invoice email delivery. It would be nice to have a to: and than a field for cc: . I get alot of calls from clients not thinking others are getting copied on the email when they actually are. Review collected by and hosted on G2.com.

relatively easy interface that saves time Review collected by and hosted on G2.com.

not having the time to set up customized data reporting that is useful such as figuring out how to run time reports by phase etc. Wish there were templates that were ready to go that could be tweaked so we don't have to learn the minutiae for more user-friendly interface Review collected by and hosted on G2.com.

It's better than pen and paper. Not sure what other benefits Unanet provides. Review collected by and hosted on G2.com.

All reports, dashboards, and modules are tediuos to set for viewing or data entry. The project managerement tools are lacking - especialy the resource scheduler. Review collected by and hosted on G2.com.

I like most that Unanet can be used by finance and project management professionals alike. There are many benefits and capabilities to track projects in their entire lifecycle. Review collected by and hosted on G2.com.

The downsides are that Unanet is as great as the input received. Basically, it is not very intuitive which can be frustrating at times. Review collected by and hosted on G2.com.

This software is the most customizable of all the ERP softwares. It has the most potetntial and has had the best trend in new features. It is very easy to make modifications to all aspects of the software with global settings. We often have things which we need the help of Unanet Support and they are great about responding. I use this daily. Review collected by and hosted on G2.com.

There is a limitiation of what can be customized in the web version vs the desktop version. Implementation can be a bit tedious for larger firms, especially multicompany. There is no way to customize permissions for multi company firms. Integration with 3rd party softwares is also quite combersome and labor intensive; seems pretty finnicky and require a lot of upkeep. Review collected by and hosted on G2.com.