--- title: UMU Reviews meta_title: 'UMU Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how UMU works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 73 scale: '5' date_modified: '2026-07-13' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # UMU Reviews **Vendor:** UMU **Category:** [Course Authoring Software](https://www.g2.com/categories/course-authoring) **Average Rating:** 4.4/5.0 **Total Reviews:** 73 ## About UMU UMU is an AI-powered performance learning platform that enables global industry leaders to enhance employee performance and revenue through knowledge reinforcement, identifying winning behaviors, and facilitating on-the-job coaching.  Companies worldwide leverage UMU to turn training goals into business outcomes, foster knowledge sharing, optimize performance, and drive behavioral change across all organizational levels. ## UMU Pros & Cons **What users like:** - Users find UMU's **ease of use** impressive, facilitating seamless international conference hosting and effective feature exploration. (19 reviews) - Users highlight the **effective role-playing capabilities** of UMU, greatly enhancing the quality of their e-learning experience. (14 reviews) - Users value the **high searchability and accessibility** of UMU courses, enhancing their learning experience across devices. (11 reviews) - Users love UMU's **interactive features** , enabling engaging training sessions and seamless participant interaction in various formats. (11 reviews) - Users love UMU's **interactive features** , facilitating seamless engagement and making training effective and intuitive for everyone. (10 reviews) - Users value the **ease of content creation** with UMU, appreciating its AI-driven approach to employee learning outcomes. (8 reviews) - Engagement (6 reviews) - Users find UMU's **intuitive usability** especially beneficial, enhancing engagement and learning for all, including the elderly. (6 reviews) - Interactive Content (6 reviews) - Intuitive (6 reviews) **What users dislike:** - Users find the **learning curve steep** , struggling to navigate features and requiring more tutorials for better understanding. (10 reviews) - Users express dissatisfaction with **missing features** like offline learning and limited search functionality in UMU. (9 reviews) - Users find navigation in UMU challenging due to the **complexity and abundance of functions** , leading to confusion and frustration. (8 reviews) - Users find the **complex terminology** of UMU difficult to understand, impacting their ability to utilize its powerful features. (5 reviews) - Users find the **complex usability** of UMU challenging, often leading to confusion and a steep learning curve. (5 reviews) - Not Intuitive (5 reviews) - Navigation Issues (4 reviews) - Poor Search Functionality (4 reviews) - Expensive (3 reviews) - Inadequate Search Functionality (3 reviews) ## UMU Reviews ### 1. Easy to build, easy to access, one stop information **Rating:** 5.0/5.0 stars **Reviewed by:** 美徳 . | 最高執行責任者, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about UMU?** Easy to build for hosting international conference **What do you dislike about UMU?** I do not have specifically dislike about UMU **What problems is UMU solving and how is that benefiting you?** It requires a lot of preparation and a lot of people pooling their knowledge to compile information ### 2. UMU and the Science of Learning **Rating:** 5.0/5.0 stars **Reviewed by:** 裕之 . | 企業研修, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about UMU?** Features are designed based on scientific evidence. **What do you dislike about UMU?** I think it would be even better if there were a desktop application. **What problems is UMU solving and how is that benefiting you?** Leveraging AI to maximize learning effectiveness.It is designed to be efficient for both learners and learning designers, enhancing overall corporate performance. ### 3. It will strengthen sales. **Rating:** 5.0/5.0 stars **Reviewed by:** DAISUKE O. | Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about UMU?** AI I like the video. Because it is easy to communicate. **What do you dislike about UMU?** It was difficult to understand the initial image and I would like to see a soft landing to proceed. **What problems is UMU solving and how is that benefiting you?** It will help the company to improve its sales skills. ### 4. Gaefication could be used for training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about UMU?** t should be a tool for learning anytime, anywhere. **What do you dislike about UMU?** There must be a 30-slide limit on storing AI scripts. **What problems is UMU solving and how is that benefiting you?** Until now, I didn't have an environment where I could learn anytime, anywhere, but UMU has helped me solve this problem. ### 5. Turning learning into results. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about UMU?** Ease of use, operability and extensive expansion capabilities. **What do you dislike about UMU?** It would be great if the chatbot could be linked to AI generation so that it could be used in a wider variety of situations. Also, I would like to see more variations in the voice of the AI ​​video. **What problems is UMU solving and how is that benefiting you?** You can practice your sales skills repeatedly through various courses, and your final output will lead to results. ### 6. You can learn about the insights you actively want to know. **Rating:** 5.0/5.0 stars **Reviewed by:** 壱仁 . | プレイヤー, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about UMU?** - The ability to learn about the information and knowledge you want to know - The content is categorized and easy to view **What do you dislike about UMU?** When there is content that must be viewed within the company, the point is that it does not spark a desire to learn or feel beneficial. **What problems is UMU solving and how is that benefiting you?** The ability to learn and improve in areas where one is not proficient. ### 7. Learning Program **Rating:** 5.0/5.0 stars **Reviewed by:** 怜央奈 . | 課長, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about UMU?** Being able to easily input business-related content during spare moments such as greetings and business trips. **What do you dislike about UMU?** Because the duration of a single video is long, I feel like I can't secure time to watch UMU, so I'm considering the time. **What problems is UMU solving and how is that benefiting you?** You can output when providing information at the business negotiation site. ### 8. About Telemarketing **Rating:** 5.0/5.0 stars **Reviewed by:** 仁美 . | 株式会社マイナビ, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about UMU?** It is a place where you can quickly find the information you want to know. I particularly like the fact that you can view both videos and text. **What do you dislike about UMU?** If I had to say, I would be happy if you could make it easier to view on mobile phones. Currently, I find it inconvenient because I can't view it outside without connecting to a VPN. **What problems is UMU solving and how is that benefiting you?** I think it's a point where you can immediately study when you want to learn more about the product. Since you can complete it on your own, there is the advantage of not taking up your superior's time. ### 9. Training new employees after assignment **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about UMU?** A place for trainees to exchange ideas and learn from each other **What do you dislike about UMU?** Its structure is complex and takes time to understand. **What problems is UMU solving and how is that benefiting you?** I feel that I can switch from knowledge-based learning to interactive learning. ### 10. Expensive but highly convenient and easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** さゆり . | 人事戦略チーム, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about UMU?** Is it the ease of viewing the training videos? The flexibility in customization is also high, so you can create very easy-to-view content. **What do you dislike about UMU?** It's an expensive place. As the number of employees increases, the monthly content fee is high, so I'm worried about whether we can continue using it. **What problems is UMU solving and how is that benefiting you?** Being able to disseminate information equally to all members. Those who are eager to learn are rapidly improving their skills. ### 11. Although it can be utilized for knowledge sharing, its poor searchability makes it difficult to use. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about UMU?** Since an image is displayed at the top, it's easy to quickly determine whether you want to view it or not. Additionally, because tagging is possible, related courses can be linked. **What do you dislike about UMU?** Poor searchability Because it is difficult to easily reach what you want to search for, there are times when you give up halfway. Also, even within a course, if there are many topics hanging, it is hard to find where the desired content is located. **What problems is UMU solving and how is that benefiting you?** Share sales knowledge and accumulate that knowledge. On the other hand, since it can be completed on sites like intranet or Slack and can be used casually, UMU's knowledge search is used when wanting to search for more substantial information. ### 12. User friendly digital platform for F2F events as well as online self directed learning programmes **Rating:** 4.5/5.0 stars **Reviewed by:** Sean G. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about UMU?** easy to create courses and content... pax find the platform (especially when using QR access or emailed URL link) easy and intuitive interface.. hardly ever have to explain to them how to navigate **What do you dislike about UMU?** the graphs when doing surveys need to be improved.. showing distributions and offering simpler summative stats **What problems is UMU solving and how is that benefiting you?** large group conversations... shared meaning, dialogue and decision making ### 13. Very good Customer Experience when implementing UMU. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about UMU?** The way UMU's team has done their best to listen and respond to our needs. Their patience, ideas, and how they truly believe UMU is an outstanding platform to offer learning pills. **What do you dislike about UMU?** Still preparing for the launch but it seems that as training admins, we will have to invest more time that what I'd want to to organize contents etc. **What problems is UMU solving and how is that benefiting you?** We had to abandon our actual platform where we store our training contents and UMU offers not only the possibility of acting as an attractive repository of contents but also as a tool to offer training experiences through gamification activities to students. ### 14. Easy, intuitive and fun **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela P. | Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2022 **What do you like best about UMU?** Easy and intuitive way of putting the content and access the content as user exeprience **What do you dislike about UMU?** The translation process. The app mode and barrier of rotation screen. **What problems is UMU solving and how is that benefiting you?** UMU help me to save time because is very fast to put content into the platform. Also helps the users to find content, interact to each other. ### 15. 10/10, will always recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Katelyn W. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about UMU?** How easy it is to create and manage courses **What do you dislike about UMU?** No options to set up email notifications when registration forms/assignments/etc are completed by participants **Recommendations to others considering UMU:** The customer service is truly some of the best I've experienced! **What problems is UMU solving and how is that benefiting you?** Spending MUCH less time keeping track of training pre-work, and everything for an event from registration to evaluation can be kept in Umu ### 16. Great Platform, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Nano H. | Senior Sales Training & Global Market Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about UMU?** UMU's GUI, and overall accessibility make it great for a pro user or a novice. **What do you dislike about UMU?** I dislike some of the data displays and the marking. Some of the user interfaces could be better designed, with more attention to streamlining marking. **What problems is UMU solving and how is that benefiting you?** Rapid onboarding, and sales training amalgamation as we integrate new companies. ### 17. Easy to Use LMS with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about UMU?** The UMU platform is easy to use. We can house both PPT, videos, and SCORM files for our courses and can put content into Learning Programs to guide our student's learning paths. **What do you dislike about UMU?** I would like to have more flexibility to connect with our learners via email messaging. **What problems is UMU solving and how is that benefiting you?** It provides an easy-to-use platform for our students to access our courses. They can also provide their feedback in a variety of ways, which helps us to stay on top of the content they need. ### 18. Automation that matters **Rating:** 5.0/5.0 stars **Reviewed by:** Ifthiqar M. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about UMU?** Blended learning, reporting, micro learning, anti cheating code, and performance management **What do you dislike about UMU?** We never experienced any dislike of any future of UMU **What problems is UMU solving and how is that benefiting you?** From manual to automated process ### 19. Easy and close monitoring of the platform learning process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about UMU?** Quick response. Find ad-hoc solutions to my particular situations. **What do you dislike about UMU?** Need to adjust the translation into Spanish. **What problems is UMU solving and how is that benefiting you?** Autonomy to manage training. More dynamic learning ### 20. Innovative Problem Solving Brought to Scale **Rating:** 4.5/5.0 stars **Reviewed by:** Gene D. | Outreach & Engagement Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about UMU?** UMU makes it extremely easy to create and distribute educational content to a wide audience. We develop specialized content for a national audience; the UMU system has built-in buy-in for users and creates energy around the learning process. **What do you dislike about UMU?** From time to time the web-based platform can have technical issues or load incorrectly. **Recommendations to others considering UMU:** This platform is an excellent choice for rolling out online learning content for either internal/company use or public use. **What problems is UMU solving and how is that benefiting you?** We are tasked with launching a national learning platform for a specialized subject. Using UMU, we are able to have a great deal of creative freedom in crafting our learning products and have a great deal of organizational latitude for displaying and organizing our learning products. This has allowed us to create a national learning center from scratch with little overhead and high customization. ### 21. UMU has transformed our employee training **Rating:** 5.0/5.0 stars **Reviewed by:** Patty F. | Learning & Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about UMU?** UMU has made our new employee training scalable; we are a growing organization! The UMU platform is quick to learn, quick to deploy, and simple to customize. We have had highly positive feedback from new and existing staff, and they appreciate being able to access training on any device, anywhere. The support we have received from the UMU team has been phenomenal; they have been instrumental in helping us optimize our use of the platform and have helped us improve our employee training experience. **What do you dislike about UMU?** The only negative for me is that I have to clear my learner data to delete a microlearning component from a course. As an alternative, you can inactive that component, but I don't want to have inactive microlearning components in the system. **What problems is UMU solving and how is that benefiting you?** Before UMU, our training was 100% instructor led which created a bottleneck in our business. UMU has made our training scalable and accessible remotely. We have saved a lot of time tracking and following up with employees on their training; we now have access to data that helps us make better decisions on where we invest our training time and dollars. ### 22. Love using UMU! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about UMU?** The UMU system is easy to use as both a learner and instructor. The appearance is clean and easily customizable, but above all, the UMU team is the best part of using UMU. In the beginning, they walked through the system and taught us how to use it and are readily available to answer any questions we have as we continue to use the system. **What do you dislike about UMU?** I wish there was an option to upload slides like uploading audio slides without having to use audio. **What problems is UMU solving and how is that benefiting you?** We are allowing free training to rural recovery housing operators and residents that they may never be able to have outside of this platform. ### 23. Love using UMU **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about UMU?** UMU is an easy learning tool. One of the things I like about it is the ability to collect data, and to do surveys for your team. Very easy to set up, administer, and analyze information. The staff is terrific and extremely helpful. **What do you dislike about UMU?** Nothing....it is very useful and very easy to use, staff are great **What problems is UMU solving and how is that benefiting you?** Sharing learning, assessing results - [View UMU pricing details and edition comparison](https://www.g2.com/products/umu/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+14%3A02%3A04+-0500&secure%5Bsession_id%5D=be19726f-285e-4af9-a09d-d8b98b6bd1ac&secure%5Btoken%5D=f6cb763f0e0d57566596d703a0b5c9b50a872c405dad94c2b6c183227b648180&format=llm_user) ## UMU Features **Basics** - Performance - Mobility **Training & eLearning** - Content Creation **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Video Record **Content** - Customizability - Content Creation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Performance** - Monitoring - Reporting - Interoperability **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top UMU Alternatives - [Continu](https://www.g2.com/products/continu/reviews) - 4.6/5.0 (639 reviews) - [Bigtincan Readiness (formerly Brainshark)](https://www.g2.com/products/bigtincan-readiness-formerly-brainshark/reviews) - 4.4/5.0 (595 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (689 reviews)