Ease of configuration, ease of use for the end user, product navigation is intuitive, product is feature rich, UKG customer care is excellent, UKG Pro is frequently updated. Review collected by and hosted on G2.com.

The ability to create custom pages is limited, the ability to pull from all parts of Ukg for reports is limited. Review collected by and hosted on G2.com.

UKG houses plenty of important employee information, and the reporting is valuable. The customer support is helpful, and they have plenty of resources for personal leanring. Review collected by and hosted on G2.com.

The cost of UKG can be high, and if you do not take full advantage of what it has to offer, it may not have the best return on investment. It's important to maximize the tool. Review collected by and hosted on G2.com.

Ability to multiple tasks in one browser window as well as the phone app. Review collected by and hosted on G2.com.

The only downside I have encountered is that when punching out for the day, there is a lag between this action, and acceptance that causes the clock to continue ticking changing the time result for that punch out. So if I punch out at 5:30pm as the company requires, the processing time may change that to 5:31pm instead of the actual time of punch. Review collected by and hosted on G2.com.

It's nice to be able to access information when you need it. I can see pay and PTO when it works (which isn't often) Review collected by and hosted on G2.com.

I have frequent problems logging in and pages take forever to load, often freezing up entirely. The lack of support makes these issues even worse. Also, the process of logging in and switching between apps feels clunky, and frequent updates often makes it less functional. This is over the course of years, and somehow there's still new problems almost every time I log in. Review collected by and hosted on G2.com.

I work in payroll and I feel it's user friendly and straight forward Review collected by and hosted on G2.com.

I would prefer to have a live chat incase if we have any issues or questions and which could be resolved in a faster manner Review collected by and hosted on G2.com.

The dashboard makes it simple to find my schedule, time card, and other information. One suggestion for improvement would be to make the pages load faster and simplify navigation by reducing the number of clicks needed to complete common tasks. Clear labels and easier access to frequently used features would also improve the user experience.he Review collected by and hosted on G2.com.

overall , the new experience is a positive improvement and has made it easier to manage my work information. Area of improvement would be faster page load. Review collected by and hosted on G2.com.

I like how the experience is on it. It is easy to run payroll. Review collected by and hosted on G2.com.

I don't like all the loading screens we have to click through now on the new experience. It makes it hard to go back when you have to start back from the very beginning. It wastes too much time and slows down my performance. Review collected by and hosted on G2.com.

How customizable it is with reports and also the helpful availability in several platforms. Easy accessible remotely and also the support service is fast and reliable Review collected by and hosted on G2.com.

When there is one small detail mistake in can withold the payroll process. Review collected by and hosted on G2.com.

all the useful things have shortcuts on the home screen for quick and easy access Review collected by and hosted on G2.com.

so far everything is great and i've been using the update for months now Review collected by and hosted on G2.com.

I enjoy the Bi Reports that are available and in gateway the analytics section plus the AI support where you can ask defined questions to help with auditing payroll. Review collected by and hosted on G2.com.

We do prevailing wage for certified payroll and the system does not seem to have a way to calculate those additional wages on projects. Review collected by and hosted on G2.com.