--- title: UKG Pro Reviews meta_title: 'UKG Pro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2247 reviews by the users' company size, role or industry to find out how UKG Pro works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2247 scale: '5' date_modified: '2026-08-01' parent_category: name: HR url: https://www.g2.com/categories/hr --- # UKG Pro Reviews **Vendor:** UKG **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.3/5.0 **Total Reviews:** 2,247 ## About UKG Pro Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all. ## UKG Pro Pros & Cons **What users like:** - Users find UKG Pro to be **user-friendly** , appreciating its ease of navigation and helpful self-service features. (171 reviews) - Users commend UKG Pro for its **ease of navigation** and reliable support, enhancing efficiency and confidence in HR tasks. (90 reviews) - Users value the **responsive customer support** of UKG Pro, ensuring assistance is always available when needed. (65 reviews) - Users appreciate the **user-friendly platform** of UKG Pro, noting its effective tracking and comprehensive features. (65 reviews) - Users value the **user-friendly interface** of UKG Pro, appreciating its organization and accessible features for staff. (64 reviews) - Users value the **easy access** of UKG Pro, appreciating its reliability and user-friendly functionality for prompt information retrieval. (63 reviews) - Users value the **intuitive navigation** of UKG Pro, enhancing efficiency and user satisfaction with its accessible features. (62 reviews) - Simple (61 reviews) - Users value the **comprehensive features** of UKG Pro, enhancing HR efficiency and user experience significantly. (54 reviews) - Payroll Management (53 reviews) **What users dislike:** - Users find UKG Pro's interface **not user-friendly** , citing difficulties in navigation and an outdated design. (50 reviews) - Users note that the **learning curve** can be steep, impacting efficiency and initial usability of UKG Pro. (45 reviews) - Users report **poor customer support** with inconsistent service, making it hard to find timely assistance when needed. (39 reviews) - Users express the need for **limited features** , such as custom profile picture changes and improved workflow functionality. (36 reviews) - Users find UKG Pro's **non-intuitive design** frustrating, particularly during updates, affecting overall system navigation and usability. (36 reviews) - Limited Customization (33 reviews) - Users find **missing features** in UKG Pro, such as complex reporting and outdated payment processes, affecting usability. (31 reviews) - Navigation Difficulty (28 reviews) - Integration Issues (27 reviews) - Slow Performance (22 reviews) ## UKG Pro Reviews ### 1. Efficient Clocking with Room for Speed Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Scott Z. | Sales Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about UKG Pro?** I find the punch in/punch out system well structured compared to other apps, making it very easy to clock in right off of our phones instead of using a manual system. This feature also effectively keeps track of timing, which is really helpful. I also like that UKG Pro offers many different available features. **What do you dislike about UKG Pro?** It's a little slow at times while it loads. If you're about to be late, you don't want it to go slow. Perhaps improved efficiency? **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro provides an easy system for clocking in and out, acting as a hub for employment-related tasks. It's simple to use on a phone and efficiently tracks timing. **Official Response from Litz Simon:** > Hi Scott, Thank you for taking the time to leave a review. Please help us to improve by providing more information on your experience at feedback@ukg.com. ### 2. UKG - Ease of system for the End User! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about UKG Pro?** The end user experience. Easy to use and ability to have tutorials to support systems access and capabilities. **What do you dislike about UKG Pro?** From a tech standpoint, for the company, the wait time to configure a process. Sometimes, reaching out takes a while to get the info needed to move the process along. **What problems is UKG Pro solving and how is that benefiting you?** Payroll, scheduling, talent management, and workforce management. These combined support our population in immeasurable ways! **Official Response from Litz Simon:** > We're glad to hear that you find UKG Pro easy to use! ### 3. Payroll Automation Is a Game Changer, but Customization Feels Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Rebecca C. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about UKG Pro?** The automation for our payroll system has been a game changer **What do you dislike about UKG Pro?** You can't mold it to fit exactly what you need for your company if it operates a little bit differently **What problems is UKG Pro solving and how is that benefiting you?** They are helping us to steamline our payroll, which is huge **Official Response from Litz Simon:** > Thank you for sharing your experience with UKG Pro! ### 4. All-in-One Convenience, But Slow Loads and Buried Features Can Frustrate **Rating:** 3.5/5.0 stars **Reviewed by:** Mapy B. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about UKG Pro?** UKG Pro makes my job easier because everything I need—pay, schedules, time off, and updates—is in one place, so I don’t have to chase down information. **What do you dislike about UKG Pro?** I find UKG Pro a bit frustrating when pages load slowly or when certain features feel buried in the interface, because it slows me down when I’m just trying to check something quickly between tasks. **What problems is UKG Pro solving and how is that benefiting you?** Everything—schedules, time off, and similar tasks—is centralized in one place, saving me time and reducing mistakes. It’s especially useful when I need to check something quickly or submit a request without waiting on a manager or HR. **Official Response from Litz Simon:** > Hi Mapy, Thank you for sharing your feedback on UKG. We're happy to hear that UKG makes your job easier by providing easy access to pay, schedules, time off, and updates. ### 5. UKG - For ALL Your HR needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Herpreet K. | Director, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about UKG Pro?** I've partnered with UKG for over 5 year and it's been bliss! My previous experiences with former HRIS vendors made me realized what I was missing out on and the customer service is top-notch. The frustration with previous vendors made me anxious. The rapid response team is helpful, understanding, and experts in their area of specialty. Whenever I contact UKG, I know that I will receive the best customer service possible. From Implementation to the present, things have only gotten better to experience how we can utilize their products and services. We're looking forward to our upcoming renewal **What do you dislike about UKG Pro?** I wish the Performance Review System was a bit more flexible and easier to work with. Additionally, a bit more assistance with understanding the BI module would be helpful **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro manages everything from onboarding to payroll, benefits admin, and HR overall. Made my life simpler and look forward to products updates that would further enhance the user and admin experience. I use UKG as my one stop shop for everything and it enables the user friendly for employees and not have to login into different systems. ### 6. Fast and Easy to Use Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about UKG Pro?** Fast and easy to use overall, although the new look still needs more improvement. **What do you dislike about UKG Pro?** New look have a preset(snapshot) in team viewer that is not useful to me and when i choose the view i like, even i saved it, i lost it. The saved should be permanently for the user as a chosen set up and not to always change it each time we log in. Each day we got kicked off multiple times even actively working. Not efficient. **What problems is UKG Pro solving and how is that benefiting you?** New look— better efficiency and an improved layout in the Timecard. **Official Response from Litz Simon:** > Thank you for sharing your experience with UKG! ### 7. Fosters Recognition with Intuitive Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa P. | Training Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about UKG Pro?** I find Mo to be incredibly beneficial for recognizing and appreciating my colleagues' hard work across the company. I love how Mo fosters a culture of recognition by allowing for both big events and small wins, ensuring everyone feels seen and valued. One of the standout features for me is the reward system, which provides a financial bonus for acknowledged efforts, significantly boosting morale, especially in the long-hours hospitality industry. The ability to easily set up nominations for employee of the month and quarter, along with tracking staff birthdays and anniversaries, ensures we never miss an opportunity for recognition. The recent updates have improved the user interface, making it easier to navigate, which I appreciate. The layout now allows me to track my activity and that of my team, encouraging participation. Mo's simplicity of use is a significant advantage and a key reason I would purchase it again. **What do you dislike about UKG Pro?** I encountered challenges and frustration earlier this year due to a big update to Mo that caused many functions to not work properly. Additionally, I dislike the inability to edit entries on Mo. Sometimes if I type something wrong or tag the wrong person, I have to start all over again, which is inconvenient. There is also a risk that some people might delete the entry and not repost it if they make an error. **What problems is UKG Pro solving and how is that benefiting you?** I find Mo enhances recognition and morale across the company by celebrating big events and small wins. It is easy to use and supports staff recognition, providing rewarding incentives and fostering ongoing motivation. **Official Response from Oana Fologea:** > We're thrilled to hear that you find Mo so valuable for recognising your colleagues and staying connected across different locations and departments. Thank you for being a dedicated user of Mo, Lisa! ### 8. Easy to Use, Comfortable Experience with Plenty of Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Shah H. | Production Team Member/ C1, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** It is very easy to use and I feel comfortable. Also, it has a nice environment and many options/tools. **What do you dislike about UKG Pro?** I would say that, we can't change the background or customize the app. **What problems is UKG Pro solving and how is that benefiting you?** It shows all and most important information about our performance, e.g. attendance, pay history, contact information, tax, reviews etc. **Official Response from Litz Simon:** > We're glad to hear that you find UKG Pro easy to use and comfortable, with plenty of tools to support your needs. ### 9. Smooth MES Integration with UKG for Operator Clocking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about UKG Pro?** We have integrated our MES system, where operators' clocking activities are sent to UKG and imported there for downstream processing. **What do you dislike about UKG Pro?** I do not have any dislikes. However, it would be an added improvement to utilize APIs for integration. We are currently sending employee clicking activities to UKG via secure FTP, with encrypted files. **What problems is UKG Pro solving and how is that benefiting you?** I like the traceability offered in the scheduled jobs that import employee clocking activities. **Official Response from Litz Simon:** > We appreciate the positive feedback on UKG Pro and are pleased the scheduled imports provide the traceability you need! ### 10. All-in-One, User-Friendly HR Solution That Simplifies Payroll and Attendance **Rating:** 4.0/5.0 stars **Reviewed by:** Rishav S. | Assistant Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about UKG Pro?** The application offer All in one HR solution which simplifies employee management, payroll, processing and capturing attendance. It is user friendly and self service feature allow users to easily access payslips and can apply leaves easily. **What do you dislike about UKG Pro?** Sometime system get bit slow when multiple users use the application at same time. Some feature have multiple steps which is little complicated for new user. **What problems is UKG Pro solving and how is that benefiting you?** It helps streamline HR process by centralizing employee data, automating HR payroll and improving attendance tracking. It helps to reduce manual tracking, reduce errors and saves time and improve overall productivity. **Official Response from Litz Simon:** > Thank you for your feedback, Rishav! ### 11. Convenience and simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** The site is easy to navigate and I can access most of my employee information at any time. **What do you dislike about UKG Pro?** I have not had any issues to complain about yet **What problems is UKG Pro solving and how is that benefiting you?** As an employee, I can access information easily, especially when I'm applying for things that require employment or income information ### 12. Terrible Support and Clunky Reporting That Feels Like Learning to Code **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about UKG Pro?** I felt certain things were customizable that I liked, business rules, user defined fields, etc. that I actually really appreciated. It wasn't only during configuration. I was a super user and used UKG Pro daily, almost all day long so I got very familiar with the system. **What do you dislike about UKG Pro?** The customer service team was terrible... We would place tickets for help and would hear back maybe in 3-4 days and then when they would get back they would either just give us an article to find it ourselves (even though we already looked) or be told that they couldn't help us and it had to go to another team. The reporting sucked, it wasn't user friendly at all and I felt like I basically had to learn code in order to run or create a report. I felt like it was 500 systems all built together and wasn't very seamless at all. **What problems is UKG Pro solving and how is that benefiting you?** HR & Payroll ease of use **Official Response from Litz Simon:** > We apologize for the poor experience you had with our customer service team. We are constantly working to improve our response times and the quality of support provided. We appreciate your feedback and will use it to make necessary improvements. ### 13. Fast, Easy Clock-Ins That Save Time **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany G. | Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about UKG Pro?** It is faster to clock in at time clock then my desktop. **What do you dislike about UKG Pro?** That our internet is having time clock load and load **What problems is UKG Pro solving and how is that benefiting you?** maintenance techs have to come into clock in or out and do not get to clock in from their homes. **Official Response from Litz Simon:** > Thank you for your feedback on UKG Pro! ### 14. User-Friendly and Customizable, but Taxes and Support Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about UKG Pro?** User friendly. The suite is customizable so you can add the suites that meet your needs. **What do you dislike about UKG Pro?** Payment service - specifically taxes. Customer service - does not meet the mark with customer support. **What problems is UKG Pro solving and how is that benefiting you?** Human Resource services and platform. Also, payroll and benefits. ### 15. Phatform’s User-Friendly Interface Makes It Easy to Get Started **Rating:** 4.5/5.0 stars **Reviewed by:** Brian C. | Branch Operations Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about UKG Pro?** Phatform is user-friendly and easy to use, with a straightforward interface that makes it simple to get started. **What do you dislike about UKG Pro?** On the login page, the Employer ID and User ID fields are confusing and not clearly distinguished. **What problems is UKG Pro solving and how is that benefiting you?** I use it to stay up to date on payroll information and to manage the application of leave. **Official Response from Litz Simon:** > Hi Brian, Thank you for leaving a review! ### 16. Accurate Check Calculations and Overtime Estimates Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** emile d. | Customer Service Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about UKG Pro?** The ability to see and calculate checks and also estimate the overtime on the checks **What do you dislike about UKG Pro?** Sometimes the site is slow when it comes to loading up information in certain section **What problems is UKG Pro solving and how is that benefiting you?** Basically they providing information about checks tax information is also very easy to access thanks to the app ### 17. UGK PRO ALL STAR **Rating:** 4.5/5.0 stars **Reviewed by:** JUSTIN D. | RFT CCO Supervisor, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about UKG Pro?** The best thing about UKG Pro is its ease of use. I can simply send my CSRs a link to the platform without any instructions, and they are able to find their pay stubs, W-2 or W-4 forms, change their direct deposit information, and even use the Model My Pay tool. This tool helps them estimate how much their paycheck will be if they receive bonuses, work overtime, or adjust their tax bracket or number of dependents. Overall, it makes managing payroll and personal information straightforward for everyone. **What do you dislike about UKG Pro?** One drawback is that logging into the site requires the use of the authenticator app. While this does enhance security, my team consistently encounters difficulties with this aspect of the app's login process. **What problems is UKG Pro solving and how is that benefiting you?** This tool simplifies payroll management for new hires, making the process both easy and transparent, particularly when it comes to administering payroll benefits and handling data management. Additionally, it offers the capability to deliver real-time analytics and user dashboards. ### 18. Friendly User Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** The user interface is pretty friendly in my opinion **What do you dislike about UKG Pro?** The least likeable things are all the different tabs that take me to different pages. **What problems is UKG Pro solving and how is that benefiting you?** The best things are seeing my timecard, profile and using my phone to do all those things **Official Response from Litz Simon:** > Thank you for leaving a review! ### 19. User-Friendly System with Room for Implementation Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** June 03, 2026 **What do you like best about UKG Pro?** I like that UKG Pro is user-friendly and logical, which makes it easy to use. I also appreciate the ability to access all systems in one place, which simplifies managing multiple systems for employees. **What do you dislike about UKG Pro?** During the implementation of a new module, there should always be a Subject Matter Expert (SME) for each product, both existing and new. We struggled to get PRO assistance on our Workforce Management (WFM) implementation, and this caused multiple delays. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro helps me manage payroll, HR, and timekeeping in one place, solving the issue of multiple systems for employees. It's user-friendly and logical, enhancing accessibility and efficiency. ### 20. Improved UI, timecards and notifications need improvements **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** Having all apps in one place for a 1 stop shop **What do you dislike about UKG Pro?** Time cards are difficult to use and not logically laid out. The UI was drastically improved with the recent update. Notifications are still buggy. **What problems is UKG Pro solving and how is that benefiting you?** Time punches, management, recruiting ### 21. A Lifesaver for Managing Finances and Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqi P. **Reviewed Date:** December 09, 2025 **What do you like best about UKG Pro?** I appreciate that as an employee at the credit union, I can log in to work daily and see my paycheck information all in one place on our back-office site. Interacting with HR and managing my benefits is really convenient. I also love using the UKG Wallet, which lets me get an advance on my paycheck instantly, which has been a lifesaver for unexpected moments. The platform is really cool and easy to use, and I can even download the app on my personal phone to have access away from work. It was very easy to set up, and I like being able to get immediate advances on my income before payday. **What do you dislike about UKG Pro?** I don't have any dislikes at this time. **What problems is UKG Pro solving and how is that benefiting you?** I use UKG Pro to log into work, access paycheck info, manage benefits, and interact with HR in one place. UKG Wallet offers instant paycheck advances for emergencies, which is a lifesaver. It's easy to use and accessible on my phone. **Official Response from Litz Simon:** > We're thrilled to hear that UKG Pro has been a lifesaver for managing your finances and benefits at the credit union! Thank you for sharing your positive experience! ### 22. Easy to Navigate with a Clear, Well-Laid-Out Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Randi P. | Payroll and Benefits Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about UKG Pro?** easy to navigate, things are laid out clearly. **What do you dislike about UKG Pro?** a lot of sections - i wonder if things could be combined onto one screen? **What problems is UKG Pro solving and how is that benefiting you?** always coming out with new improvements, benefits me by making things easier and employees can find things easily. **Official Response from Litz Simon:** > We're glad to hear that you find UKG Pro easy to navigate with a clear interface. Thank you for your feedback! ### 23. Great Workforce Management, Especially the Timecards Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar V. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** Workforce management is great, especially the timecards feature. **What do you dislike about UKG Pro?** It’s hard to modify timecards in the app, and it’s not difficult to do the same on the website. **What problems is UKG Pro solving and how is that benefiting you?** Mobility is the key for me. **Official Response from Litz Simon:** > Thank you for leaving a review on UKG Pro! ### 24. Slow, Outdated Experience With Frequent Password Resets **Rating:** 1.5/5.0 stars **Reviewed by:** Victoria P. | Business Affairs Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about UKG Pro?** It was helpful to have everything in one place, and I appreciated being able to view my company information easily. **What do you dislike about UKG Pro?** It was really slow and felt outdated. I also had to reset my password almost every time I tried to log in, which got frustrating. **What problems is UKG Pro solving and how is that benefiting you?** I believe UKG is working to update its software to make it more user-friendly and modern. **Official Response from Litz Simon:** > Hi Victoria, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please reach out to us at feedback@ukg.com to determine how we can provide a solution. ### 25. Easy to Use and Fully Functional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** it is easy it use and is fully functional **What do you dislike about UKG Pro?** nothing really, it's easy to use so haven't run into any errors yet **What problems is UKG Pro solving and how is that benefiting you?** easy to submit time cards and request time off ### 26. UKG Pro Delivers Incredible Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Tony V. | EVS Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** UKG Pro provides incredible information. **What do you dislike about UKG Pro?** UKG is awesome and there is really nothing that I dislike about it. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro help me manage my Time-Card, Schedule and PTO earn. **Official Response from Litz Simon:** > Thank you for leaving a review! ### 27. Review of UKG Pro **Rating:** 4.0/5.0 stars **Reviewed by:** Shalena C. | Manufacturing Engineer & CAD Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about UKG Pro?** UKG pro is easy to submit and approve time off requests. It is relatively easy to change time schedules on demand. I don't have other products to compare it against from a time management perspective, but it works well for our use here. **What do you dislike about UKG Pro?** I haven't really had a bad experience with UKG pro so far, but I also only really use it for fairly basic things. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro keeps track of the hourly employees time that I have under me, I am able to easily manage there time schedule if needed and approve PTO and Vacation requests. It sends automated emails for easy approval for these requests and weekly reminders for reviewing and approving any open time sheets which is nice as I do not always remember to go in until I see those reminders. ### 28. Seamless HR Platform With Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Corey C. **Reviewed Date:** November 17, 2025 **What do you like best about UKG Pro?** I find UKG Pro extremely valuable as it serves as our core HRIS and payroll platform, integrating seamlessly into our operations. It enables us to efficiently support both our national manufacturing staff and corporate office through its recruitment, onboarding, HR administration, and payroll functionalities. The seamless system and cohesive user experience it offers truly stand out, ensuring simplicity and ease of use across the various HR processes. The quality of support provided is excellent, and having the support tailored to the value of the service and product is crucial for us. For a manufacturing company constantly adjusting to order volumes and expanding our hiring needs, UKG Pro provides a centralized platform that simplifies managing payroll, benefits, and HR support across all users in the United States, making these complex tasks much more manageable. **What do you dislike about UKG Pro?** While the engagement model with support is beneficial as it assigns teams to assist, it lacks a personal touch, likely due to the growing scale of the company. I feel it would be more effective if UKG had company-specific templates, detailing the specific services used, to enhance the personalization of support interactions. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro supports our recruiting, onboarding, HR administration, and payroll efficiently. It offers a seamless system that simplifies managing pay and benefits across the US, making HR tasks easier for our expanding manufacturing staff and corporate office. **Official Response from Litz Simon:** > Hi Corey! We're thrilled to hear that UKG Pro has been valuable in streamlining your HRIS and payroll operations. We appreciate your feedback! ### 29. Reliable Benefits Administration with Easy Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Joesan S. | Sr. Manager - Benefits and Wellness Partner **Reviewed Date:** November 17, 2025 **What do you like best about UKG Pro?** I appreciate UKG Pro's highly reliable and customizable benefits administration that significantly helps in managing eligibility, enrollments, and carrier feeds efficiently. The strong customization options are particularly valuable, as they allow me to tailor the system to meet specific requirements regarding benefits. I also find the reporting tools essential, making audits and compliance straightforward and manageable, thereby supporting a smooth employee experience and efficient backend benefits management. The user interface of UKG Pro stands out as one of its best features; it is noticeably easy to navigate, thanks to well-designed buttons and general accessibility, which make using the software seamless and intuitive. UKG Pro also impressed me with its modern capabilities, making it a desirable upgrade from our previous product, and the initial setup process was notably easy. Overall, these features contribute to a very positive user experience, which is why I would highly recommend UKG Pro to friends or colleagues. **What do you dislike about UKG Pro?** Some modules in UKG Pro feel dated and require extra navigation, which can be cumbersome when troubleshooting carrier feeds and updating plan configurations in the Benefit Hub. Although customer support is generally helpful, the resolution times can vary, especially with more complex issues. Additionally, UKG Pro faces a challenge when trying to integrate or 'speak' to all components within the system, which can hinder seamless operations across different functionalities. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro streamlines benefits administration with strong customization and reliable reporting tools, enhancing compliance and employee experience, though some navigation aspects require improvement. **Official Response from Litz Simon:** > Hi Joesan, Thank you for sharing your feedback! We're glad to hear that our benefits administration features bring value to your daily workflow! ### 30. Empowers Payroll with Precision and Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Jimena F. **Reviewed Date:** November 17, 2025 **What do you like best about UKG Pro?** I really like that UKG Pro offers powerful and reliable tools that make even the most complex payroll processes easier to manage. The platform's intuitive, flexible system is full of robust features that support NCM's needs. UKG Pro provides a wealth of resources, including documentation and training tools, as well as direct access to experts, which has greatly enhanced our ability to navigate and optimize the system. Their flexibility and commitment to understanding and supporting client needs are truly commendable. The automation features significantly reduce manual work and minimize the risk of errors, reliably handling tasks like calculating taxes, deductions, and accruals, even in more complex situations such as multi-state or Canadian payroll. I appreciate the real-time updates and built-in compliance checks, which help ensure accuracy before payroll is submitted. The system offers me the capacity to solve issues and make things happen in payroll, which is a testament to its effectiveness and reliability. **What do you dislike about UKG Pro?** I find that while reporting is powerful in UKG Pro, some reports could be more flexible or easier for non-technical users to customize. Additionally, occasionally during heavy payroll cycles, the system can be slower. Although these aren't major obstacles, enhancements in these areas would make day-to-day tasks even smoother. The initial setup was also challenging for some team members, especially after transitioning from a different platform that did not offer the same level of support. **What problems is UKG Pro solving and how is that benefiting you?** I use UKG Pro for streamlining payroll and employee management. It automates tasks, reducing errors, and provides resources and support for system optimization. The platform's flexibility and robustness support diverse payroll needs, including multi-state and Canadian requirements, enhancing overall efficiency. **Official Response from Litz Simon:** > Hi Jimena, we're delighted to hear that UKG Pro's automation features and real-time updates have helped streamline your payroll management. Thank you for your feedback! ### 31. Highly Reliable, 24/7 Availability **Rating:** 5.0/5.0 stars **Reviewed by:** Marcela M. **Reviewed Date:** November 17, 2025 **What do you like best about UKG Pro?** I truly appreciate UKG Pro's availability, as it is almost never 'off duty' and is always accessible whenever I need to verify information regarding our hourly employees. This ensures that I can effectively handle any potential issues promptly. I am particularly satisfied with the functionality of the 'My Employees' and 'Time Management' tabs, which are incredibly valuable to me. They provide most of the information I require, making my job easier and more efficient. I am so pleased with UKG Pro that I cannot think of any aspects of it that malfunction. This reliability, combined with its user-friendly features, contributes significantly to my confidence and satisfaction with the product. **What do you dislike about UKG Pro?** I wish I could also be able to verify information regarding my salaried team members, but I understand there are limits based on my position in the company. The initial setup of UKG Pro was hard because we didn't know all the capabilities at the beginning, and we made a lot of mistakes. **What problems is UKG Pro solving and how is that benefiting you?** I use UKG Pro to verify employee information and resolve pay discrepancies efficiently. It ensures team members' concerns are addressed promptly, staying available at all times. **Official Response from Litz Simon:** > We're thrilled to hear that you find UKG Pro's availability and functionality valuable for managing your employees. We appreciate your feedback! ### 32. Effortless Team Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Glenny S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2025 **What do you like best about UKG Pro?** I love the excellent customer support that UKG Pro offers, as they handle my concerns effectively and respond quickly whenever I need assistance. Their responsiveness provides a smooth and stress-free user experience. The user-friendly and intuitive interface of UKG Pro stands out to me, making it easy to navigate and manage complex tasks without any hassle. This usability significantly contributes to making my team more efficient, as we can track services to other team members effortlessly. Additionally, despite having a complex setup owing to our company's full suite, I found the initial setup with UKG's technical assistance to be very manageable, which speaks volumes about the support quality they provide. **What do you dislike about UKG Pro?** I would love to see more improvement in Performance Reviews. There are many ways to make this module more user-friendly and less time-consuming. The feedback form should be dynamic and easy to adapt to roles. **What problems is UKG Pro solving and how is that benefiting you?** I use UKG Pro for people management, making my team more efficient, and tracking services. The tool is intuitive, with responsive support, enhancing our HR activities. **Official Response from Litz Simon:** > Hi Glenny, we're thrilled to hear that you love our excellent customer support and find our interface user-friendly and intuitive! Thank you! ### 33. Comprehensive HCMS with Room for AI Enhancement **Rating:** 4.5/5.0 stars **Reviewed by:** Amélie C. | Analyste, système de gestion du capital humain **Reviewed Date:** November 17, 2025 **What do you like best about UKG Pro?** I find UKG Pro transformative as it allows everything related to human capital management to be housed in one location, making our processes smoother and more interconnected. This integration simplifies our work and boosts efficiency across various departments, such as payroll, performance, salary reviews, HRSD, and recruiting. Additionally, I appreciate the supportive community, which provides quick access to information and resolves queries promptly. These features collectively enhance how we function and collaborate within our team, leading to improved productivity. The initial setup of UKG Pro was straightforward, further easing our transition to this comprehensive system. **What do you dislike about UKG Pro?** I feel that the AI capabilities within the UKG Pro performance module should be more enhanced. This improvement would help managers better conduct and evaluate objectives, set goals, and carry out performance reviews more effectively. **What problems is UKG Pro solving and how is that benefiting you?** I use UKG Pro for payroll, performance, salary reviews, HRSD, and recruiting, benefiting from having everything in one place, which enhances team efficiency. The community provides quick information and answers, further supporting my tasks. **Official Response from Litz Simon:** > Hi Amélie, it's great to hear that UKG Pro has been beneficial for your payroll, performance, salary reviews, HRSD, and recruiting needs! Thank you for your feedback! ### 34. Effortless Pay Management, Slight Layout Flaws **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruv S. **Reviewed Date:** May 15, 2026 **What do you like best about UKG Pro?** I find UKG Pro really good for checking my pay. It's very easy and simplified to use for this purpose, which I appreciate. The setup was super easy for me, thanks to the help from my trainer. **What do you dislike about UKG Pro?** I think they need to improve the layout of holidays. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro makes it very easy and simplified to check my pay. **Official Response from Litz Simon:** > Thank you for taking the time to leave a review! ### 35. Easy Clock In/Out That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Brian S. | sales, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about UKG Pro?** it is easy to clock in and out. does what is necessary **What do you dislike about UKG Pro?** I have not found any difficulties with it as of yet **What problems is UKG Pro solving and how is that benefiting you?** NA **Official Response from Litz Simon:** > Thank you for the positive feedback on UKG Pro! ### 36. Comprehensive HR Suite, But Slow Performance and Inconsistent Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about UKG Pro?** Seasoned comprehensive system that contains a lot of additional modules that give a 360 degree lifecycle around employees. Support is fairly easy to reach but getting a consistent or accurate answer is entirely a different experience **What do you dislike about UKG Pro?** UKG represents a combination of Ultipro and Kronos and it shows. The systems are not well meshed and often system is slow and unresponsive and data is inconsistent. Support is not helpful when troubleshooting these issues. The reporting system is antiquated and horrendously slow **What problems is UKG Pro solving and how is that benefiting you?** As long as Ultipro is set up accoridng to Ultipro's specific best practices, it does a decent job recording many facets of an employee's life cycle at the company. The HCM product and UKG pro are relatively good, it's just connection to other features are unreliable and feels like totally different worlds **Official Response from Litz Simon:** > Hi! We appreciate your feedback and apologize for the issues you've experienced with our system and support. We are constantly working to improve performance and consistency, and we value your input in this process. ### 37. User-Friendly Payroll Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chris G. **Reviewed Date:** November 17, 2025 **What do you like best about UKG Pro?** I find UKG Pro very user-friendly, which makes handling payroll for our 800 employees much simpler. Whenever I have questions, the availability of multiple support options like a direct line and service requests is incredibly helpful. Additionally, I appreciate how UKG Pro has recently enhanced the PTO module. This update assists managers in easily approving PTO requests, as they can see pending requests directly on the timesheet, streamlining the approval process. I also value how UKG Pro solves our tax issues and allows us to configure any reports we need by simply submitting a case. The initial setup of the system was also remarkably easy, with on-site assistance available to guide us through the process. **What do you dislike about UKG Pro?** We do not have issues with UKG **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro solves our tax issues, facilitates payroll processing for 800 employees, and helps configure needed reports easily by submitting a case. **Official Response from Litz Simon:** > Hi Chris, thank you for taking the time to leave a review. We appreciate your feedback! ### 38. Easy Time Tracking and Integration, But Editing Timecards Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Elman M. | Team Lead, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about UKG Pro?** Time tracking is easy, to see your team information is great, easy to implement, easy to integrate also, customer support is alright, not great but not terrible. **What do you dislike about UKG Pro?** To edit the timecards is extremely difficult, since there is not auto-save, and a minimal error deletes all your information, it is extremely slow to load, to read PTO information is very frustrating since it is not always accurate. And recently I have been seeing randoms ads whenever I log in. **What problems is UKG Pro solving and how is that benefiting you?** Mostly, payment issues, team organization, team information and performance reviews are made through UKG. **Official Response from Litz Simon:** > Hi Elman, Thank you for taking the time to leave a review. We're glad to hear that you find our time tracking and team information features helpful. ### 39. Straightforward and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda B. | Sales Admin, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about UKG Pro?** UKG is straight forward and easy to use. It is uncomplicated in regards to navigation. **What do you dislike about UKG Pro?** sometimes the opening of a separate window in inconvenient. **What problems is UKG Pro solving and how is that benefiting you?** easy to pull up documents like tax forms and current pay. **Official Response from Litz Simon:** > We're glad to hear that you find UKG Pro straightforward and easy to use! ### 40. User-Friendly, Straightforward, and Easy to Implement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about UKG Pro?** User-friendly and straightforward to use. It’s easy to implement, and adding new services is simple as well. **What do you dislike about UKG Pro?** Honestly the only thing that really comes to mind is the invoicing. We are having a lot of issues on that end. **What problems is UKG Pro solving and how is that benefiting you?** Timecard approval is quick and easy. **Official Response from Litz Simon:** > Thank you for leaving a review! ### 41. Easy to Learn and Use for New Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about UKG Pro?** It is very easy to use, learn and pick up for new employees. **What do you dislike about UKG Pro?** There are often limitations that we have to build workarounds for. **What problems is UKG Pro solving and how is that benefiting you?** It allows us to survey our employees, and have all employee data all in one convenient place. **Official Response from Litz Simon:** > We're glad to hear that UKG Pro has been easy for your new employees to learn and use! ### 42. Timekeeping Made Easy, But Time Code Editing Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Sara O. | Admin Aide, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about UKG Pro?** It's helpful to have a desktop and app version for timekeeping. **What do you dislike about UKG Pro?** There should be an easier way to fill out time codes. The system saves previously used codes, but there's no way to choose a previously used code and alter it. So if you just need to change one aspect, it would be way faster to use a previous code but that's not possible. **What problems is UKG Pro solving and how is that benefiting you?** It keeps track of an immense amount of different types of account codes for timekeeping. Each segment of time can be coded many different ways. ### 43. Complexity and Integration Woes **Rating:** 0.5/5.0 stars **Reviewed by:** Jan M. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about UKG Pro?** I do not care for UKG **What do you dislike about UKG Pro?** I find UKG Pro difficult to use and it actually creates more problems. Data entry and payroll processing are overall problematic. Customer service isn't great, and integrations don't work as well. It doesn't integrate well with any other software, so I don't use it with other tools. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro creates more problems than it solves, being difficult to use with issues in data entry and payroll processing. It also lacks good customer service and integration with other software. **Official Response from Litz Simon:** > Hi Jan, we appreciate you taking the time to provide us your feedback and are sorry to hear that UKG is not meeting your expectations. We take customer feedback seriously and would like to gather additional information regarding your dissatisfaction. Please contact us at feedback@ukg.com. Thank you! ### 44. Easy-to-Use UI and Simple Dataview Writing **Rating:** 4.5/5.0 stars **Reviewed by:** Anar K. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about UKG Pro?** The ease of using the UI and I also found that writing dataviews are easy to write **What do you dislike about UKG Pro?** The system is unable to do Rotation based scheduling **What problems is UKG Pro solving and how is that benefiting you?** Scheduling to relief shifts and the integration with Vocantas **Official Response from Litz Simon:** > Thank you for sharing your experience with UKG Pro! ### 45. Very User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about UKG Pro?** It is very user friendly and easy to navigate **What do you dislike about UKG Pro?** Haven't had any area of the app that has aggravated me since I began to use it **What problems is UKG Pro solving and how is that benefiting you?** I can manage and look up most information I need on an employee without having to pull their personnel folders **Official Response from Litz Simon:** > Thank you for your feedback! ### 46. Excellent tool for tracking hours worked on projects **Rating:** 5.0/5.0 stars **Reviewed by:** Andres C. | Manufacturing engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about UKG Pro?** It is an easy tool to track and assign the hours put into each of the projects we have in the company, so the correct allocation of funds and budget is put into each one. It can also be used to request and approve vacation time, or bereavement time, etc. Very easy to use, so very little learning is required. **What do you dislike about UKG Pro?** Normally each payment period time you have to assign the project id numbers; it doesn't save them for the next time, so you have to learn them, or if they are too long, have the written somewhere. **What problems is UKG Pro solving and how is that benefiting you?** It helps me easily know how many free days I have and easily request the time off and have it approved my superiors. Also, it helps to track how much time is put into each project, so the finance department knows from which budget to take the money for the payroll depending on the hours worked in each project. **Official Response from Alexandra Fischer:** > Thank you so much for your feedback! ### 47. Pretty Simple to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2026 **What do you like best about UKG Pro?** Pretty simple to use when set up properly. **What do you dislike about UKG Pro?** Can't think of any dislikes to report to you. **What problems is UKG Pro solving and how is that benefiting you?** We have now been able to get all of our payroll on UKG (US, CAN and global) and have visibility of all of our analytics in one place. **Official Response from Litz Simon:** > Thank you for sharing your experience with UKG Pro. ### 48. Easy, Customizable Interface with Flexible Business Rules **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about UKG Pro?** Easy user interface with its customizable business rules **What do you dislike about UKG Pro?** Limited employee and manager training on product. How to guides & training videos that aren't as generic. **What problems is UKG Pro solving and how is that benefiting you?** Payroll **Official Response from Litz Simon:** > We're glad to hear that you find our interface easy to use and customizable. Thank you for your feedback on UKG Pro! ### 49. Very User-Friendly Experience with Easy-to-Find Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about UKG Pro?** Very user friendly, most of the functions can be easily found from one or two clicks but sometimes there are some restrictions that need Community team to help **What do you dislike about UKG Pro?** the job history cannot be easily updated, and sometimes the data of the job history may bring some difficulties to us, and we need to submit ticket to seek for help **What problems is UKG Pro solving and how is that benefiting you?** reporting and payroll processing ### 50. Easy PC & Mobile Clock-In/Out Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about UKG Pro?** That it allows for logging in and out from a PC or a cellphone. **What do you dislike about UKG Pro?** Often times UKG has not updated and is not accessible when you need to log in or out from work. **What problems is UKG Pro solving and how is that benefiting you?** UKG Pro allows for benefits and the timeclock to be available in a single platform. ## UKG Pro Discussions - [How do I reduce labor costs without cutting headcount?](https://www.g2.com/discussions/ukg-pro-how-do-i-reduce-labor-costs-without-cutting-headcount) - 2 upvotes - [How does real-time workforce intelligence protect margins?](https://www.g2.com/discussions/ukg-pro-how-does-real-time-workforce-intelligence-protect-margins) - 2 upvotes - [What is the difference between a Workforce Operating Platform and HCM software?](https://www.g2.com/discussions/ukg-pro-what-is-the-difference-between-a-workforce-operating-platform-and-hcm-software) - 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AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History **Fatigue Management - Fatigue Risk Management** - Education and Training Modules - Work Schedule Analysis - Fatigue Monitoring - Wearable Device Support - Customizable Risk Models - Alerts and Notifications **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Additional Functionality** - Portal - Dashboard **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Generative AI** - AI Text Summarization **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Platform Capabilities - Fatigue Risk Management** - Reporting and Analytics - Fleet Management Integrations - Mobile Support **Task Automation - AI Agents for HR** - Autonomous Task Execution **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Content** - Automation - File Sharing **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Data** - Dashboards And Reports - Historical Data **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Mobile Time Tracking** - Time Tracking **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top UKG Pro Alternatives - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,663 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 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