Save to My Lists
Paid
Claimed

UKG Pro Reviews & Product Details - Page 5

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
Show LessShow More
Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

Answer a few questions to help the UKG Pro community
Have you used UKG Pro before?
Yes

Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Suhail A.
SA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UKG Pro has revolutionized our workflow by effortlessly tracking our team's login and logout times, along with salary details, eliminating the hassle of manual report generation. As a manager, I'm relieved from the burden of attendance and payroll management, thanks to its seamless integration. Highly recommended for streamlining administrative tasks effectively. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

As such there is nothing to dislike about it. Have always worked easily with the help of UKG Pro. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG Pro has revolutionized our workflow by effortlessly tracking our team's login and logout times, along with salary details, eliminating the hassle of manual report generation. As a manager, I'm relieved from the burden of attendance and payroll management, thanks to its seamless integration. Highly recommended for streamlining administrative tasks effectively. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Suhail, thank you so much for the kind words and thoughtful review. We are thrilled to hear about your positive experience with our product!

Gaurav S.
GS
Server Host
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UkG Pro is all in one application helps in HRM in our company in following ways:-

1) Payroll Management

2) Staffing

3) Scheduling

4) Performance & staff Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

What I dislike about UKG Pro is that it makes me & fellow colleagues more but the same brings stability through detalied tasks streamlining which helps in accomplishing long term goals. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG Pro offers one stop solution when it comes to HR execellence. Our HR team used to waste too much time in too & fro conversation with applicant when it comes to staffing. This sometimes lacks official tone & timeline.

Maintaining individual pipepline on Monday.com is another concern but UKG Pro effectively helps in workforce management. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Gaurav, thank you for taking the time to leave a review!

TS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

The user experience! It is very clean! The product is easy to navigate through and easy to teach others on. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Hidden costs on the modules. Oftentimes, much of what drew us to UKG has an additional cost. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We now have an easy way to track our team's time, bring them to a centralized location, provide them with a multitude of tools! We're really benefiting from SO much that UKG is offering. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for your kind words, Tommy! We appreciate it!

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

Customer Support and features are great. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The transition is challenging for a small team. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payroll is simpler and faster. Leaders have better access to their team's information. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We're glad to hear that you are enjoying the customer support and features of UKG Pro. We understand that transitions can be challenging, especially for small teams, and we appreciate your feedback.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UKG Pro?

UKG pro has been a good HRIS solution for our organisation, majority of our team is now using it, we really like the quick onboarding & trainig provided. Their platform is simple and easy to use, which makes it easier for our multiplier HOD to manage teams. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It is certainly expensive and wish support could be little quicker Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We wanted a all in one HRIS platform and UKG Pro is a great enterprise level solution here. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi there, thank you for taking the time to share your thoughts. We appreciate it!

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

UKG allows our team to work through payroll, HR, benefits, and recruiting all in one solution instead of the bolt-on integrations we were working with before.

Once implemented, the solution works well with our team and has a lot of features with the core solution. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The customer service model leaves our team without assistance when we need it occasionally but if you stay on top of your tickets you can get assistance. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG replaced our recruting, benefits and payroll system to manage all information in once place as one system of record. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for your invaluable feedback!

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

The drop downs are very easy to find what you are looking for. Very user friendly software that puts power back to the employee. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Nothing comes to mind other than not enough log in attempts Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Benefits administration, updating W-4, and other life changes. Viewing paychecks. It's a 1-stop shop Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for updating your feedback. We're thrilled to hear we have improved your experience over the past several months. I hope you have a wonderful day!

RF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

When I call in a work ticked I get almost a immediate response, so I know how long the issue can take and I can then decide if I need to notify our Facilites and Associates or not. Very responsive! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

We would have purchased the time clocks, by not integrating the time clocks we have issues with our ERP transferring data, which is our problem and not a dislike of UKG Pro. If you don't go with UKG Time Clocks your going to regret because if makes the process harder because you have the ERP and UKG and your IT and HRIS on the phone a few times a week fixing items. The clock is your answer. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

One stop shop, no more spreadsheets Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for taking the time to leave a great review, Russ! We truly appreciate it!

Verified User in Transportation/Trucking/Railroad
ET
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about UKG Pro?

We struggled with every aspect of UKG. It was difficult to use and lacked support Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Non responsive, expensive non integrated. Still waiting 3 years for tax amendments from 2021 Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Nothing Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We're sorry to hear about your negative experience with UKG Pro. We'd love to understand your situation better. Please reach out to us at feedback@ukg.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I have recently started using the UKG Pro portal and its so easy to use and its like a one stop solution for all my HR related issues. I can find all the payroll related, people related solutions at one place and that too without doing the boring work by myself. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Sometimes the server is slow and a bit complex with some of the feactures while using. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I am still new to this application but whenever I am stuck in any particluar type of work, I comeback here and find something that helps me.

It also helps in succession planning related decision and in designing developmental plans for employees as per their performance. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We are happy to hear that you are finding UKG Pro easy to use! Thanks for the review!