Top 10 UJET Alternatives & Competitors

Top 10 Alternatives to UJET Recently Reviewed By G2 Community

#1

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
Optimized for quick response
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with UJET:
• Live Chat
• Call Center Infrastructure (CCI)
• Contact Center
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Reviewers say compared to UJET, Genesys Cloud CX is:
More expensive
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#2

Five9
By Five9
(511)4.1 out of 5
Optimized for quick response
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with UJET:
• Live Chat
• Call Center Infrastructure (CCI)
• Contact Center
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Reviewers say compared to UJET, Five9 is:
More expensive
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#3

Talkdesk
By Talkdesk
(2,408)4.4 out of 5
Optimized for quick response
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with UJET:
• Call Center Infrastructure (CCI)
• Contact Center
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Reviewers say compared to UJET, Talkdesk is:
More expensive
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#4

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
Optimized for quick response
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with UJET:
• Call Center Infrastructure (CCI)
• Contact Center
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#5

Aircall
By Aircall
(1,180)4.3 out of 5
Optimized for quick response
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Categories in common with UJET:
• Call Center Infrastructure (CCI)
• Contact Center
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Reviewers say compared to UJET, Aircall is:
More expensive
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#6

Gladly
By Gladly
(984)4.7 out of 5
Optimized for quick response
Gladly is a customer service software.
Categories in common with UJET:
• Live Chat
• Contact Center
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Reviewers say compared to UJET, Gladly is:
More expensive
Easier to do business with
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#7

CloudTalk
By CloudTalk
(1,243)4.3 out of 5
Optimized for quick response
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
Categories in common with UJET:
• Call Center Infrastructure (CCI)
• Contact Center
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Reviewers say compared to UJET, CloudTalk is:
More expensive
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#8

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with UJET:
• Live Chat
• Call Center Infrastructure (CCI)
• Contact Center
Try for free
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#9

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Optimized for quick response
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with UJET:
• Live Chat
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Reviewers say compared to UJET, Zendesk Support Suite is:
More expensive
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#10

Nextiva
By Nextiva
(3,240)4.5 out of 5
Optimized for quick response
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Categories in common with UJET:
• Call Center Infrastructure (CCI)
• Contact Center
Get a quote
Reviewers say compared to UJET, Nextiva is:
More expensive
See all Nextiva reviews