# Ubiquity Retirement Reviews
**Vendor:** Ubiquity Retirement + Savings  
**Category:** [401(k) Software](https://www.g2.com/categories/401-k)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 56
## About Ubiquity Retirement
Ubiquity is a retirement plan solution specifically designed for small business owners, aiming to provide them with qualified retirement plans that cater to their unique needs. Established in 1999, Ubiquity has focused on empowering businesses to secure their financial futures through effective retirement solutions. The company combines advanced technology with exceptional customer support to address the cost and compliance challenges that often hinder small businesses across the nation. Targeting small business owners, Ubiquity offers a range of customizable retirement plans that are both simple to implement and affordable. These plans are designed to meet the diverse needs of various businesses, ensuring that owners can provide their employees with valuable retirement benefits while also managing their own financial goals. Ubiquity&#39;s commitment to transforming the retirement landscape for small businesses has resulted in the successful implementation of plans for over 16,000 businesses, positively impacting hundreds of thousands of lives. Key features of Ubiquity&#39;s retirement plans include a user-friendly online platform that simplifies the enrollment process, making it easy for both employers and employees to navigate. The plans are customizable, allowing business owners to tailor their offerings to align with their specific objectives and workforce needs. Additionally, Ubiquity provides ongoing support and resources to ensure compliance with ever-changing regulations, helping businesses avoid potential pitfalls that could arise from mismanagement of retirement plans. The benefits of choosing Ubiquity extend beyond just compliance and cost-effectiveness. By offering a robust retirement plan, small businesses can enhance employee satisfaction and retention, as workers increasingly seek employers who provide comprehensive benefits. Ubiquity&#39;s focus on affordability ensures that even the smallest of businesses can access high-quality retirement solutions without straining their budgets. This combination of features and benefits positions Ubiquity as a reliable partner for small business owners looking to secure their financial futures and those of their employees.



## Ubiquity Retirement Pros & Cons
**What users like:**

- Users praise the **ease of use** of Ubiquity Retirement, finding it straightforward and quick for managing payroll information. (16 reviews)
- Users value the **simplicity and ease of use** of Ubiquity Retirement, making their experience straightforward and accessible. (10 reviews)
- Users commend the **exceptional customer support** at Ubiquity Retirement, appreciating quick and helpful assistance. (9 reviews)
- Users appreciate the **easy setup** of Ubiquity Retirement, highlighting its simplicity and excellent support throughout the process. (7 reviews)
- Users value the **seamless integrations** with their ERP systems, enhancing day-to-day operations and user experience. (7 reviews)
- Users value the **good selection of investments** and appreciate the ease of use in making their choices. (7 reviews)
- Users praise the **responsive representatives** of Ubiquity Retirement, highlighting their helpfulness and friendly support throughout the process. (5 reviews)
- Affordable (3 reviews)
- Onboarding (3 reviews)
- Online Portal (3 reviews)

**What users dislike:**

- Users find **difficulty understanding** certain features of Ubiquity Retirement, leading to confusion and challenges in usage. (6 reviews)
- Users express a desire for **more fund options** beyond the limited selections currently available. (3 reviews)
- Users find the **plan confusion** regarding regulations and RMDs frustrating, leading to misunderstandings and usability issues. (3 reviews)
- Users face a **poor onboarding experience** with Ubiquity Retirement, often requiring support for basic setup tasks. (3 reviews)
- Users face **setup issues** , feeling overwhelmed and unsupported during the account creation process for Ubiquity Retirement. (3 reviews)
- Users face occasional **integration issues** that create confusion and require support for clarification and resolution. (2 reviews)
- Users prefer **phone support** , finding that long wait times initially hindered their experience with Ubiquity Retirement. (2 reviews)
- Users experience **slow response times** to email inquiries and phone calls, hindering effective communication with Ubiquity Retirement. (1 reviews)
- Enrollment Issues (1 reviews)
- Users struggle with **high fees** and poor customer service, making issue resolution a frustrating experience. (1 reviews)

## Ubiquity Retirement Reviews
  ### 1. Perfect for my small business 401k

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2020

**Describe the project or task Ubiquity Retirement helped with:**

Ubiquity helped me set up my 1st 401k as a business owner.  As a small business owner, it was a bit scary to jump into benefits, not fully knowing the impact it woudl have on my business.  The customer service reps and professionals at Ubiquity walked me through all my options with dilligence and understanding.  Really felt like they were trying to help me imporve my buisiness, not just sign up another customer.

**What do you like best about Ubiquity Retirement?**

The Ubiquity platform is intuitive and easy to use, and the customer support is always knowledgeable and helpful... when I need it. For the most part though, I very rarely need support.  Ubiquity has been our 401k service provider since 2018 and we have no plans to change providers. My employees are engaged with their accounts and able to find everything the need within their own logins.  Five stars from us!

**What do you dislike about Ubiquity Retirement?**

Honestly there is nothing that I can think of. Even though I'm a very small business I'm always treated like a an important client.

**Recommendations to others considering Ubiquity Retirement:**

Definitely do your homework. Ther are several vendors online selling 401k options to small businesses. Don't just jump on the first proposal you get. Find a company that's interested in your growth. New is not always better - make sure the team you are working with has the experience your company needs.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

This was my company's first 401k, so initially I felt a bit overwhelmed when researching the process. The onboarding team was very patient with me and was always available to explain the ins and outs of compliance. I'm pleased with the software, it's very helpful to me that I can login to my dashboard and find and do whatever I need without having to contact support.

**Official Response from Melissa Chery:**

> Thank you for taking the time to update your review. We’re glad to know the onboarding process felt clear and supportive, especially as you set up your first 401(k). It’s great to hear the platform continues to work well for you and your employees, and that you’ve been confident staying with us since 2018.

We appreciate your feedback and your recommendation to others. If you ever need anything, our team is here to help.

  ### 2. Ubiquity 401K plan Success and Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** David H. | Associate Clinical Professor, Division of Plastic Surgery at USF, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Ubiquity Retirement?**

First off it is very easy to use and incorporate into a small business.  I feel like I got rid of a big middle man when I was using AUL.  The flexibility of the Morningstar plans along with designing our own portfolios based mostly on age but also can adapt to each individuals wishes.   The savings of basis points which we were charged on before is huge and have saved over $225,000 since we started 15 years ago in fees.  It is also easy to transfer money out with the appropriate regulatory inputs when someone leaves the company, needs money for emergent needs or wants to transfer out to another type of qualified retirement plans.  The ease of the website to navigate also makes the access very easy.  If you want to chat or talk to someone the wait is very short and their help is usually spot on.  they also generate your Form 5500 for your tax purposes for you.  Security is very high with two step verification which stopped an attempted hack.

**What do you dislike about Ubiquity Retirement?**

Obviously nothing is for free.  so the fees are standardized and fixed for your account.  no surprises.  very rarely the site goes down for maintenance.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

solved the huge fees being charged when our 401K grew larger esp with ones placed on basis points.  we have saved a huge amount of money and also have better flexibility in our investment strategy.  from the administrative aspect I have never been late on our contributions due to how easy it is to input the data.

**Official Response from Melissa Chery:**

> Thank you for sharing your feedback! We’re so glad to hear that our flat-fee structure has saved your business significant money over the years and that you’ve found our platform easy to use and flexible for your investment strategy. It’s great to know that the website, security, and support team have all helped make managing your plan straightforward and reliable.

We also appreciate your note on fees—it’s important to us that our pricing remains transparent and consistent, so you never encounter surprises. We’ll continue working to ensure our platform delivers both cost savings and peace of mind for you and your employees.

Thank you for trusting Ubiquity with your retirement plan needs!

  ### 3. It's been 10 years...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Ubiquity Retirement?**

My company has been with Ubiquity for almost a decade. In that time, we've been through a consolidation, hirings, firings, and a ton of turnover. Ubiquity is consistently easy to use, easy to understand, and easy to get support. Employees are easily able to understand their plan, make elections, take out loans against their balance, and view their investment strategies. Having implemented Ubiquity originally and integrated it into a consolidated organization, I can say that it has been one of the least cumbersome tasks we as an organization have had to work on. My finance staff works with Ubiquity multiple times each month, and finds it predictable, consistent, and simplified.

**What do you dislike about Ubiquity Retirement?**

I do wish Ubiquity would very clearly indicate on loans that the repayment amount is PER PAYCHECK, not monthly, that loans can ONLY be repaid via the company and not by employee direct pay, and that making additional payments requires a specific dollar amount (you can only pay in increments of the payment amount). I have added a step when employees apply for a loan to verbally explain that to them, and often they are surprised. I'm sure this is in the terms and conditions, but these 3 factors appear to be the most surprising to our staff.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Ubiquity is a very easy to understand interface for our employees. They make all their elections and take all their actions on their own, which removes HR as the "middle man".

**Official Response from Melissa Chery:**

> Thank you for being with Ubiquity for a decade! We’re so glad to hear our platform has made plan management easier for both your team and your employees. We appreciate your feedback on loan repayment details and will review how we can make that information clearer. We truly value your long-term partnership.

  ### 4. Easy to use software with excellent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony H. | Vice President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Ubiquity Retirement?**

The best part of ubiquity is how the ease of use. They have been able to create integrations with our erp system that help our day to day. Whenever we have had issues the customer support was easy to reach and very responsive.

**What do you dislike about Ubiquity Retirement?**

There aren’t many things I dislike, but I have experienced some issues with the integrations not working as expected in the past. However, the support team has been helpful in resolving these problems.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

The main problem it is solving for me is that we dont have to manually import data.

**Official Response from Melissa Chery:**

> Thanks so much for sharing your feedback! We're glad to hear Ubiquity has been easy to use and that our support team has been responsive and helpful. We appreciate your note about past integration issues and are always working to make things run even smoother. Thanks for being part of the Ubiquity community!

  ### 5. Customer user experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen B. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2025

**What do you like best about Ubiquity Retirement?**

I appreciate how easy and straightforward it is to enter my bi-weekly payroll information. I can complete the process in just a few minutes. The portal is very user-friendly, and I've noticed that support has improved significantly since the pandemic. Recently, I needed assistance at 8pm EST, and my call was answered immediately without any hold or wait time.

**What do you dislike about Ubiquity Retirement?**

I have no complaints about Ubiquity. The plan is straightforward and has successfully met our company's objectives.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Ubiquity has taken care of the compliance responsibilities for our retirement plan.

**Official Response from Melissa Chery:**

> We’re so glad to hear our portal makes payroll simple and that our support team could be there for you when you needed it. Thanks for trusting Ubiquity!

  ### 6. Amazing 401k plan for Small Business Owners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Puya P. | CEO and Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Ubiquity Retirement?**

The service is friendly, and there are plenty of customization options to suit your needs. The platform is straightforward and user-friendly, with seamless integration to payroll. Pricing is competitive, and there is a strong selection of low-cost funds available.

**What do you dislike about Ubiquity Retirement?**

To be honest, I don't have any dislikes at the moment.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

This service provides 401k plans specifically designed for small businesses. It aims to make retirement planning more accessible and manageable for smaller companies, helping them support their employees' financial futures.

**Official Response from Melissa Chery:**

> We're thrilled to hear that you're enjoying our friendly service and customizable options. We strive to make retirement planning as seamless and user-friendly as possible for small business owners. Thank you for your positive feedback!

  ### 7. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** March 24, 2026

**What do you like best about Ubiquity Retirement?**

user friendly. Easy Onboarding process and staff use

**What do you dislike about Ubiquity Retirement?**

Have not used the site enough to have a comment on this.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

start up 401K solution

  ### 8. Excellent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** May 02, 2026

**What do you like best about Ubiquity Retirement?**

The blending of personal support and do-it-yourself is well balanced.

**What do you dislike about Ubiquity Retirement?**

Just completed setup and preparing for the first payroll run. So far, I have no complaints.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Employee benefit offering - a chance to double their investment dollars.

  ### 9. Efficient Retirement Planning with Flexible Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brianna R.

**Reviewed Date:** December 09, 2025

**What do you like best about Ubiquity Retirement?**

I love the ability to change allocations each month as needed, this helps me keep up with the market as it changes. Simple! Anyone can do it.

**What do you dislike about Ubiquity Retirement?**

There is nothing that I have found yet that I don't like.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Ubiquity Retirement helps me understand my retirement options and lets me change allocations monthly to adapt to market shifts.

**Official Response from Melissa Chery:**

> Thank you for sharing your experience with Ubiquity. We’re glad to hear that the platform has been easy to use and that the flexibility around changing allocations has been helpful. Our goal is to make managing your retirement plan clear and efficient, and it’s great to know the tools are supporting you in understanding your options and responding to market changes.

If any questions come up or you ever need support, our team is here to help.

  ### 10. The onboarding process was ...ok

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** February 26, 2026

**What do you like best about Ubiquity Retirement?**

I like that it is plug and play. However, the automation could use some work.

**What do you dislike about Ubiquity Retirement?**

There were a number of minor issues that could have been automated, but where I ended up needing to consult with a representative to move forward with the onboarding process.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

We needed a 401k plan and now we have one.

  ### 11. So Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization

**Reviewed Date:** February 13, 2026

**What do you like best about Ubiquity Retirement?**

Great onboarding and information to get started. I also like the ease of employees accessing info about their plans online.

**What do you dislike about Ubiquity Retirement?**

I don't have any dislikes yet. Set up has been very smooth so far.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

We are a small nonprofit and want to ensure that employees have access to great retirement services at a reasonable cost to the organization.

  ### 12. It's been very good.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jesse P. | Chairman and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Ubiquity Retirement?**

I appreciate how easy and straightforward it is to use, along with its affordable price.

**What do you dislike about Ubiquity Retirement?**

I can't find anything to dislike about this.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Its helping us provide a 401K to my employees and an affordable cost.

**Official Response from Melissa Chery:**

> It's great to hear that Ubiquity Retirement is helping you provide a 401K to your employees at an affordable cost. We're committed to making retirement planning simple and cost-effective.

  ### 13. Very good but slow.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail

**Reviewed Date:** December 02, 2025

**What do you like best about Ubiquity Retirement?**

It seems to be a robust system and integrates with our payroll.

**What do you dislike about Ubiquity Retirement?**

Communication isn't great, the left hand doesn't seem to know what the right hand is doing.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Adding a 401k retirement system to our busindess.

**Official Response from Melissa Chery:**

> Thank you for taking the time to share this feedback. We’re glad to hear the system is working well for your business and integrates smoothly with your payroll.

We’re sorry to hear that parts of the experience felt slow or disconnected. We want every interaction to feel clear and coordinated, and your input is helpful in understanding where improvements may be needed.

If you’d be open to sharing a bit more about your experience, our team would appreciate the opportunity to learn from it and support you going forward.

  ### 14. Made me feel like a top priority

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy S. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about Ubiquity Retirement?**

The customer service feels truly personalize.  Nick Pilner worked hard to resolve my issue, and even as a small business I was made to feel like a top priority.  Responsive, reliable, easy and a pleasure to work with.

**What do you dislike about Ubiquity Retirement?**

Nothing at this time, my experience has been very positive - working with Nick is a big part of that.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

n/a

**Official Response from Melissa Chery:**

> Thank you for sharing your positive experience with our customer service team. We are committed to providing personalized and reliable service to all our clients. We value your business and are here to support you every step of the way. 

  ### 15. Investment Advisor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management

**Reviewed Date:** February 23, 2026

**What do you like best about Ubiquity Retirement?**

User Interface and technical support from platform

**What do you dislike about Ubiquity Retirement?**

Resource library can be easier to access and understand

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

administration of 401k plans

  ### 16. Easy to setup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** December 29, 2025

**What do you like best about Ubiquity Retirement?**

It was very quick and easy to set up - probably the easiest setup of the entire office.

**What do you dislike about Ubiquity Retirement?**

It was a little confusing about adding the brokerage portion.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

It is allowing me to have an independent 401k plan.

**Official Response from Melissa Chery:**

> Thanks for the review, we’re glad to hear setup was quick and straightforward, and that the plan is supporting your ability to maintain a Solo 401(k).

We appreciate the feedback on the brokerage component and will take it into account as we continue to enhance our educational resources and overall customer experience.

  ### 17. Owner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality

**Reviewed Date:** January 30, 2026

**What do you like best about Ubiquity Retirement?**

Integration with Gusto - the ease of use

**What do you dislike about Ubiquity Retirement?**

onboading - easy process w/guided 1|1 training

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Automation - ease of doing business

  ### 18. Customer Service is Excellent!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christy W. | Administrative Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Ubiquity Retirement?**

The most helpful thing about Ubiquity Retirement is their customer service.  They are always very helpful and informative and you don't feel like you are being rushed.

**What do you dislike about Ubiquity Retirement?**

When you go on their website to type in the employees wages and deductions it will  put information in fields where you didn't type anything and then you have to delete it and it doesn't always let you delete it and so you have to play around with that.  It would be better if you could just type in the information where you want it the first time and submit and be done.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

It does the work for me, so I don't have to!

**Official Response from Melissa Chery:**

> Thank you so much for your kind words about our customer service team, we’re thrilled to hear it’s made a difference for you!

We also really appreciate your feedback about the platform experience. We're actively working on updates to streamline overall functionality. Your input helps guide those improvements, so thank you for sharing.

  ### 19. easy setup, quick response

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** December 22, 2025

**What do you like best about Ubiquity Retirement?**

simple, easy to use on both the end users side and the employer side.

**What do you dislike about Ubiquity Retirement?**

I wish there were more options available other than the current fund options

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

being able to continue 401k contributions as a small business owner

**Official Response from Melissa Chery:**

> We’re glad to hear the setup was smooth and that the platform is easy to use from the employer and participant side.

We also appreciate the feedback on investment options. Ubiquity supports an open investment architecture with access to over 30,000 mutual funds and ETFs. The specific lineup available in your plan is determined by plan design and custodian requirements. If you’re interested in expanding your investment options, our team can help review available alternatives, including custom fund lineups.

  ### 20. Very simple set up and cost effective solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** September 25, 2025

**What do you like best about Ubiquity Retirement?**

Simple and quick set up with good default investment choices

**What do you dislike about Ubiquity Retirement?**

A little confused about payroll deposit integration.  Not sure if it's manual or automatic after the first deposit.  I believe it's automatic, so this may be irrelevant.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Retirement funding for owners and employees

**Official Response from Melissa Chery:**

> Thank you for sharing your feedback! We’re glad to hear the setup was simple and that you’re finding value in the investment options.

Payroll deposit integration can vary depending on your provider. To ensure everything is set up correctly for your situation, your onboarding specialist is available to walk you through the process and answer any questions. Please don’t hesitate to reach out—we’re here to help.

  ### 21. New to company, already enjoy interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management

**Reviewed Date:** September 15, 2025

**What do you like best about Ubiquity Retirement?**

It has been very easy to set up. Everyone has been very nice and walked us through the entire process.

**What do you dislike about Ubiquity Retirement?**

Ubiquity is easy to use, easy to set up, and is cutting costs for us significantly.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Costs, the difficulty of using other products, there are no hidden fees.

**Official Response from Melissa Chery:**

> Thank you for sharing your experience! We’re glad to hear onboarding was smooth and that our team was able to walk you through the process. It’s great to know the platform has been easy to use and is already helping you cut costs with no hidden fees. We’re excited to continue supporting you and your employees as you grow with Ubiquity.

  ### 22. Smooth & easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keara S. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Ubiquity Retirement?**

Ubiquity makes everything easy for employees. Once you’re up and running, you can set it and forget it.

**What do you dislike about Ubiquity Retirement?**

I had a snafu before sign up that prevented me from joining. It took a fair amount of back and forth to get my account set up and running.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Ubiquity serves the needs of my very small office: they provide high touch service and automation.

**Official Response from Melissa Chery:**

> Thank you for sharing your experience! We’re glad to hear Ubiquity has made things smooth and easy for your team, and that our service and automation are supporting your office’s needs. We look forward to continuing to provide reliable support for you and your employees.

  ### 23. User-Friendly Interface Makes Navigation a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Ubiquity Retirement?**

The interface is easy to navigate and I change investments easily

**What do you dislike about Ubiquity Retirement?**

I don't really have any dislikes for the application

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

This is my employer investment account, so I use Ubiquity to monitor my contributions

**Official Response from Melissa Chery:**

> Thanks for the great feedback. We’re happy to hear the platform is easy to navigate and makes it simple to manage investments and monitor contributions. We appreciate you taking the time to share your experience.

  ### 24. Overall a good experience, though there was times during setup when I felt lost

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Furniture

**Reviewed Date:** January 05, 2026

**What do you like best about Ubiquity Retirement?**

Handles all of the documents and seems easy to function

**What do you dislike about Ubiquity Retirement?**

Setup felt overwhelming and at times unsupported

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Retirement Savings

**Official Response from Melissa Chery:**

> Thanks for sharing your experience. We’re glad to hear the platform is helping simplify document management and day-to-day administration. We also appreciate the honest feedback on setup and are continuing to improve our guidance and support throughout the process.

  ### 25. Great customer service and employee satisfaction

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandra O. | Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Ubiquity Retirement?**

I like that it is easy to fix any issue with an employee account ad enter the employees' profile through the Ubiquity profile.  Also, sending employee enrolment through the site and having the employee enroll easy and making an account.

**What do you dislike about Ubiquity Retirement?**

The sigh could be a bit more easier to navigate.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

AT the moment acquiring different company and is solving hours not imported.

**Official Response from Melissa Chery:**

> Thank you for your positive feedback! We're pleased to hear that you find it easy to manage employee accounts and enrollments. We understand your feedback about the site's navigation and are actively working to enhance that experience. We appreciate your support!

  ### 26. Makes it easier to get to my retirement goals as a self-employed person

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care

**Reviewed Date:** October 07, 2025

**What do you like best about Ubiquity Retirement?**

Appreciated Kayleigh's level of responsiveness throughout the process. It was very simple to move through the steps. The website makes all the details easy and clear to follow.

**What do you dislike about Ubiquity Retirement?**

The federal regulations for how these things work are very confusing. I still don't quite understand what a custodian is!

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

How to manage retirement savings as a self-employed person.

**Official Response from Melissa Chery:**

> Thank you for sharing your experience. We’re glad to hear Kayleigh made the process smooth and that our platform helped simplify things for your Solo 401(k). We understand that federal regulations can be confusing, and we’re always working to make them easier to understand. You can find helpful educational resources on our website or connect with our support team for more guidance.

  ### 27. More investment options, please.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Paul C. | Employee, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Ubiquity Retirement?**

They let me transfer my funds to a different account.  It is easy to log on and see my accounts.  The website is user friendly.  I have reached out to customer support on several occasions and found them to be helpful with my questions.  For me it all comes down to investment options.

**What do you dislike about Ubiquity Retirement?**

Lack of options that include Bitcoin, like IBIT,  MSTR (Strategy) or similar.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

I have been told that they may consider Bitcoin or crypto options in the future.

**Official Response from Melissa Chery:**

> Thank you for your feedback! We're glad to hear that you find our platform user-friendly and that our customer support team has been helpful. Providing a seamless experience for our clients is always a top priority.

To clarify, Ubiquity does not determine which investment options are available—these are selected by the Plan’s Fiduciary (Trustee) and must align with the investment options permitted by the plan’s custodian. The selections made by the fiduciary dictate the investment choices available to individuals within that plan. Additionally, custodians have their own policies; for example, some may not allow Bitcoin ETFs like IBIT but may offer select Crypto Mutual Funds if a sponsor chooses to include them.

For greater flexibility, the plan’s fiduciary may opt to enable individual brokerage accounts, giving employees access to a broader range of investments, including stocks and ETFs.

We appreciate your feedback and encourage you to connect with your plan sponsor for more details on available investment options.

  ### 28. Excellent Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** June 30, 2025

**What do you like best about Ubiquity Retirement?**

The customer service is excellent and the website it easy to use.

**What do you dislike about Ubiquity Retirement?**

The only thing is I wish is that there was a way to link my payroll servicer to the Ubiquity site in order to automate contribution reporting.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

It's very easy to use and the customer service makes it a breeze!

**Official Response from Melissa Chery:**

> We're glad to hear that you've had an excellent experience with our customer service and find our website easy to use. We appreciate your feedback about linking your payroll servicer to automate contribution reporting and will take it into consideration for future improvements.

  ### 29. nah

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** October 06, 2025

**What do you like best about Ubiquity Retirement?**

ease of use, easily understandable walk through

**What do you dislike about Ubiquity Retirement?**

Adding my book-keeper was somewhat difficult and making sure he understood how it was being used prior to him funding.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Easily visualized and funded retirement

**Official Response from Melissa Chery:**

> Thanks for sharing your feedback. We’re glad to hear you found Ubiquity easy to use and straightforward to navigate. We appreciate your note about adding your bookkeeper,  we’re always looking for ways to make our processes smoother and easier to implement.

  ### 30. Plan Administrator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment

**Reviewed Date:** September 24, 2025

**What do you like best about Ubiquity Retirement?**

Easy to use, responsive support staff, good selection of investments

**What do you dislike about Ubiquity Retirement?**

There is nothing that I can think of that I dislike about Ubiquity

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

It is providing a easy to use 401k plan with good profit sharing options.

**Official Response from Melissa Chery:**

> Thank you for sharing your feedback! We’re glad to hear that you find Ubiquity’s platform easy to use and that our support team has been responsive in helping you manage your plan. It’s also great to know the investment selection and profit-sharing options are working well for you. We appreciate your trust in us and look forward to continuing to support you and your employees.

  ### 31. Financial Services Professional, Agent, Registered Representative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** September 11, 2025

**What do you like best about Ubiquity Retirement?**

Friendly Support, Onboarding consultant, Lori Strollo, was tremendous.

**What do you dislike about Ubiquity Retirement?**

I like to speak to folks on the phone.  Chatting or emailing is the least preferred way for me to communicate.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Assisting my client with the funding and retirement needs for the future.

**Official Response from Melissa Chery:**

> Thank you for your feedback! We’re so glad to hear Lori and our onboarding team made a positive impression. 

We know everyone has different preferences for how they connect with us, which is why Ubiquity offers live phone support, chat, email, and our online Help Center. That way, you can always select the option that works best for you.

Thank you again for choosing Ubiquity. We’re always here to help and look forward to supporting you and your client. 

  ### 32. Good experiance so far

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** September 24, 2025

**What do you like best about Ubiquity Retirement?**

I prefer flat fee for services as opposed to AUM.

**What do you dislike about Ubiquity Retirement?**

Nothing has come up so far.  Onboarding has been smoth.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Providing a retirement plan for my employees with minimal administrative burden.

**Official Response from Melissa Chery:**

> Thank you for sharing your experience! We’re glad to hear you appreciate our flat-fee pricing model and that onboarding has gone smoothly so far. Providing retirement plans that minimize administrative burden is exactly what we aim for, and we look forward to supporting you and your employees as you continue with your plan.

  ### 33. System is hard to figure out

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Law Practice

**Reviewed Date:** September 23, 2025

**What do you like best about Ubiquity Retirement?**

The service is not very expensive compared to others

**What do you dislike about Ubiquity Retirement?**

I cannot figure out how to get the program actually started.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Implementing a retirement plan for my work

**Official Response from Melissa Chery:**

> Thank you for taking the time to share your experience. We truly value every client and are committed to supporting you at each step. If getting your plan started has been challenging, please connect with your onboarding specialist or reach out to our support team — we’re here to walk you through the process and get you up and running quickly.

  ### 34. Really nice user interface, simple to use, and our advisor Lori has been great at helping us!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** July 15, 2025

**What do you like best about Ubiquity Retirement?**

User portal and staff are great, the setup process was a walk in the park thanks to Lori and the ease of use of the software.

**What do you dislike about Ubiquity Retirement?**

We have nothig to add here so far, our experience has been great.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

We are looking for an easy to setup and manage retirement plan for our small owned by us company

**Official Response from Melissa Chery:**

> We're delighted to hear about your positive experience with our user portal and staff, especially Lori. It's fantastic to hear that the setup process was easy and that you find the software user-friendly. If there's anything else we can do to enhance your experience, please let us know.

  ### 35. Satisfied overall. Patrick and Ali have been great to work with.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** August 05, 2025

**What do you like best about Ubiquity Retirement?**

I'm not sure, we haven't been using Ubiquity long enough to form an opinion on the matter.

**What do you dislike about Ubiquity Retirement?**

I'm not sure, we haven't been using Ubiquity long enough to form an opinion on the matter.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

We are able to offer 401k savings to our employees.

**Official Response from Melissa Chery:**

> We're glad to hear that Patrick and Ali provided great service! If you have any specific feedback in the future, feel free to reach out to us.

  ### 36. Getting Help with my 401k

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rick F. | President Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Ubiquity Retirement?**

The actual person answering the phone!
Understand it is not always possible, but very appreciated

**What do you dislike about Ubiquity Retirement?**

The fact that our internal approver was not aware, or their was a slight delay in the withdrawal request

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

One stop for my rollover and my employers plan

**Official Response from Melissa Chery:**

> We appreciate your feedback and are glad to hear you value our customer support! We understand how important timely approvals are, and we’ve recently introduced new dashboard notifications to help streamline action items like withdrawal requests. These updates ensure key tasks are easily visible, reducing delays and improving efficiency. We’re always working to enhance the experience and appreciate your insights as we continue to improve our platform.

  ### 37. Very good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mina S. | Accounting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about Ubiquity Retirement?**

easy online access and easy to contribute

**What do you dislike about Ubiquity Retirement?**

nothing to say foe now but let us talk about the time to get customer services

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

need to pay loan for one of our employees and they figure it out easily

**Official Response from Melissa Chery:**

> Thank you for your positive feedback on our online access and contribution process. We understand the importance of timely customer service and are continuously working to improve in this area. If you have any further feedback or questions about our services, please don't hesitate to contact us.

  ### 38. EZ Retirement - Set it and GO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Ubiquity Retirement?**

The ease of Ubiquity and the flexibility of the options to choose, monitor, and participate in are just exemplary.  It is easy to setup and manage the entire process. It integrates perfectly with payroll for a carefree frequency of use pattern. The staff is amazing and extremely helpful with all your questions and concerns.

**What do you dislike about Ubiquity Retirement?**

No dislike Ubiquity is a pleasant EZ and positive experience with on staff help to guide the way

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Ubiquity solves the need of providing the benefit of retirement to many that it may easily fall off the radar for.  By making the process seamless and easy then there is no reason for anyone to not participate.

**Official Response from Melissa Chery:**

> Thank you for your positive feedback! We're glad to hear that you appreciate the ease of setup and management, as well as the integration with payroll. Our staff is committed to providing helpful guidance and support.

  ### 39. Frustrating experience in reaching people

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Ubiquity Retirement?**

Website is good.  When you finally reach someone, the issue is resolved.

**What do you dislike about Ubiquity Retirement?**

Impossible to reach people on phone.  Addressing anything takes a long time.  We started with them when they had just started and now that they are bigger, customer service has suffered and it has become increasingly difficult to get issues resolved quickly.  Regularly I see fees added on for basic services.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

It is handling our 401k program.

**Official Response from Melissa Chery:**

> Thank you for your feedback. We’re sorry to hear you’ve had trouble reaching our team. Providing timely support is a top priority, and we’re continually improving our service. In addition to phone and email support, we’ve expanded our Help Center and introduced chat for quicker assistance.

If there’s anything we can assist with, please reach out—we’d love to help. We appreciate your partnership and your insights as we continue enhancing our client experience.

  ### 40. 401k with limited options

**Rating:** 3.0/5.0 stars

**Reviewed by:** Carrie D. | Financial Counselor, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Ubiquity Retirement?**

Ease of use when selecting investment options.

**What do you dislike about Ubiquity Retirement?**

Not a lot of options to choose from when selecting funds.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Allowing me to fund retirement so that I can maintain a high standard of living.

**Official Response from Melissa Chery:**

> Thank you for sharing your feedback. We’re glad to hear you found the platform easy to use—usability is something we take seriously.

Regarding investment choices, we want to clarify that Ubiquity offers an open investment architecture with access to over 30,000 mutual funds and ETFs. However, the specific investment options available in your plan are selected by your plan’s fiduciary (typically the employer or their designated trustee) and must align with what the plan’s custodian permits.

If you're finding the available options limited, we recommend reaching out to your plan sponsor to explore whether broader choices, like a custom fund lineup or an individual brokerage account, could be enabled within your plan. We appreciate your input—it helps us continue supporting better retirement outcomes.

  ### 41. I am happy with Ubiquity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Ubiquity Retirement?**

The website is very clear and easy to use. When I have called them, they have been super respectful and helpful.

**What do you dislike about Ubiquity Retirement?**

There is nothing that I dislike about Ubiquity.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

This is where my work 401k is located. I was able to transfer my old 401k to them with ease.

**Official Response from Melissa Chery:**

> We're glad to hear that you find our website clear and easy to use, and that you've had positive experiences with our customer service team. Thank you for choosing Ubiquity for your 401k!

  ### 42. Great service and great price. Allows max flexibility for our staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael N. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about Ubiquity Retirement?**

Each person can do their own thing as it fits their retirement goal

**What do you dislike about Ubiquity Retirement?**

Could be FREE , the only way to make it better

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Allows me and each member to guide their own retirement to their own goals

**Official Response from Melissa Chery:**

> Thank you for your positive review! We strive to provide a service that allows for maximum flexibility at a great price.

  ### 43. Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion

**Reviewed Date:** June 16, 2025

**What do you like best about Ubiquity Retirement?**

it has a user friendly interface & is simple to use.

**What do you dislike about Ubiquity Retirement?**

so far i like Ubiquity Retirement and have no dislikes to note.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

saving for retirement

**Official Response from Melissa Chery:**

> Thank you for sharing your positive experience with Ubiquity! We're thrilled to hear that you find our platform user-friendly and easy to navigate. We're here to make saving for retirement a seamless and beneficial process for you. If you ever have any questions or need assistance, please don't hesitate to reach out. 

  ### 44. {"translation":"Review from Advisor"}

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Ubiquity Retirement?**

The upper level service team including Diana & Jason has been super helpful.

**What do you dislike about Ubiquity Retirement?**

The phone service team has been disappointing previously with long wait times. However, it has improved since then. They should also create a mobile app.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Ubiquity is a straightforward and easy-to-implement solution for 401(k) plans. This benefits us by enabling us to service 401(k) plans of all sizes, including startups.

**Official Response from Melissa Chery:**

> Thank you for your feedback! We’re thrilled to hear that Diana and Jason have been helpful to you. We also appreciate your patience as we've worked to improve our phone service. We value your suggestion for a mobile app and will continue exploring ways to improve accessibility and convenience for our users. 

  ### 45. Excellent Employment Savings Plan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Ubiquity Retirement?**

I appreciated the ease with which I was able to designate my investment choices.

**What do you dislike about Ubiquity Retirement?**

As someone nearing retirement, the required minimum distribution (RMD) was confusing to my plan administrator. I was not aware of nor did I see any instructions that indicated my need to waive the RMD IF I was still employed and owned less than 5% of the company. This could have been clearer.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Ubiquity is part of my retirement portfolio.

**Official Response from Melissa Chery:**

> Thank you for your feedback! We're glad to hear that you found our platform easy to use for your investment choices. We appreciate your input about the RMD process, as it helps us improve and provide clearer guidance moving forward. If you need further assistance, feel free to reach out.

  ### 46. Good 401K Plan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Ubiquity Retirement?**

Helpful setting it up, answered all my questions

**What do you dislike about Ubiquity Retirement?**

Slow response to email inquiries or returning phone calls

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Offering a retirement plan to our employees in order to maintain retention

**Official Response from Melissa Chery:**

> Thank you for your feedback! We're glad to hear that you found our team helpful in setting up your 401k plan. We apologize for any inconvenience caused by slow response times and are working to improve in this area. We appreciate your business and look forward to continuing to support your retirement planning needs.

  ### 47. Horrible - No Customer Support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Matt S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Ubiquity Retirement?**

Their rates per employee are reasonable.

**What do you dislike about Ubiquity Retirement?**

Their support is non-existent. Their product has not changed once in the 9 years we worked with them. Not a single improvement. When we transitioned to guideline their team seemed intentionally difficult to work with in providing all of the necessary transition docs.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

401k plan

  ### 48. Will not answer emails.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kris K. | Doer of Many Things, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Ubiquity Retirement?**

Onboarding was arduous, but they were extremely helpful. Other providers were reluctant to take us as we transitioned to a small-business plan from an individual plan.

**What do you dislike about Ubiquity Retirement?**

They don't directly integrate with our payroll provider, Gusto, so we use an add-on service for them to initiate ACH transfers for our 401k funding. Twice they have made mistakes on the amounts to transfer and taken a few thousand extra dollars out of our account. The first time, it took almost two months and many emails to fix (and they hit me with a large fee to fix it which I had to fight). The second time was in August and is still not resolved despite over 20 emails where they first confirm the error, then claim there is no error (despite me providing evidence), and now do not answer my queries. If you use Ubiquity, do not grant the auto-debit permissions, and do not expect them to correct their errors promptly.

Update: After three months, 25 emails in a chain, a month of requesting to speak to a supervisor, and finally threat of filing a legal claim, I was forwarded to someone who agreed that there had been an error, though I was not given a timeline for a fix...so I guess I'll just keep waiting as we come up on four months since the original issue.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

Currently they cause me more work than less. As a result, they are a stopgap until I can move us to another plan since they don't seem to be interested in resolving our problems or telling us where the extra withdrawal went.

  ### 49. Can't get my money from Ubiquity!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Steve M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Ubiquity Retirement?**

Easy online access. NOT MUCH TO LIKE ABOUT UBIQUITY!

**What do you dislike about Ubiquity Retirement?**

Trying to get answers from Customer Service. I requested a rollover distribution in mid-February and have followed up three times since then. They tell me they have to get the Admin from R-Cubed to approve release of MY MONEY but no progress as of 4/21. Very poor customer service!!! They have not been proactive at all as I have initiated all contact. WOULD NOT RECOMMEND UBIQUITY TO ANYONE!!!

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

They do not seem to be doing anything and have been of no benefit!

  ### 50. Flat-fee, jargon-free approach to small busines retirement plans.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonah F. | Insurance Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Ubiquity Retirement?**

No fine print hidden fees. No-nonsense retirement planning service for small businesses and their employees.

**What do you dislike about Ubiquity Retirement?**

The negative reviews for the company on TrustPilot appear to be by people with little understanding of investments or what they're paying Ubiquity for.

As for the negative reviews mentioning over-automation and a lack of customer service - those concerns appear well-founded. 



For people who read this, your 401K plan administrator is not an investment professional, and you should not chalk up the performance of your 401K investments to the people who helped set up a tax-advantaged retirement plan for your company. It's not their job. 

From their site, front page: 

"We are not an RIA – we work in partnership with financial professionals to deliver small business owners the most customized investment guidance." 

RIA translation for those that don't work in finance:

A registered investment advisor (RIA) is a firm that advises clients on securities investments and may manage their investment portfolios. RIAs are registered with the U.S. Securities and Exchange Commission (SEC) or state securities administrators.

RIAs have fiduciary obligations to their clients, meaning they have a fundamental duty to always and only provide investment advice that is in their client's best interests.

Expect your 401K administrator to manage your investments ... you're gonna have a bad time.

**What problems is Ubiquity Retirement solving and how is that benefiting you?**

None currently; they'll be top of mind when I run across a small business owner looking to treat their employees with additional benefits.


## Ubiquity Retirement Discussions
  - [How much should I have in my 401k?](https://www.g2.com/discussions/how-much-should-i-have-in-my-401k)
  - [Is Guideline a good 401k provider?](https://www.g2.com/discussions/is-guideline-a-good-401k-provider)
  - [What is ubiquity com?](https://www.g2.com/discussions/what-is-ubiquity-com)
  - [Who owns Ubiquity retirement?](https://www.g2.com/discussions/who-owns-ubiquity-retirement)
  - [I would love to know how other small businesses are using their 401ks to attract talent.](https://www.g2.com/discussions/30342-i-would-love-to-know-how-other-small-businesses-are-using-their-401ks-to-attract-talent)

- [View Ubiquity Retirement pricing details and edition comparison](https://www.g2.com/products/ubiquity-retirement/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+12%3A56%3A14+-0500&secure%5Bsession_id%5D=21f08efa-db61-421d-8404-688f819fe290&secure%5Btoken%5D=0550971ea9656ad2eba1b316bdfbc1e0f86eccd9cb00902e1f9c92fd4353495e&format=llm_user)
## Ubiquity Retirement Integrations
  - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews)
  - [APEX](https://www.g2.com/products/apex-apex/reviews)
  - [Auris Payroll](https://www.g2.com/products/auris-payroll/reviews)
  - [Centric](https://www.g2.com/products/centric/reviews)
  - [Coastal Payroll](https://www.g2.com/products/coastal-payroll/reviews)
  - [EmCentrix HRMS](https://www.g2.com/products/emcentrix-hrms/reviews)
  - [Encompass](https://www.g2.com/products/encompass/reviews)
  - [Finch](https://www.g2.com/products/finch-finch/reviews)
  - [Focus HR](https://www.g2.com/products/focus-hr/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [isolved](https://www.g2.com/products/isolved/reviews)
  - [Justworks](https://www.g2.com/products/justworks/reviews)
  - [Marathon](https://www.g2.com/products/marathon/reviews)
  - [MassPay](https://www.g2.com/products/masspay/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Wave](https://www.g2.com/products/wave/reviews)
  - [Workplace Solutions](https://www.g2.com/products/workplace-solutions/reviews)

## Ubiquity Retirement Features
**Onboarding**
- Administrators
- Employees

**Dashboard**
- Balances
- Investments
- Personal Information

**Compliance**
- IRS
- Tax Benefits

**Administration**
- Monitoring
- Reporting

**Generative AI**
- AI Image-to-Text

## Top Ubiquity Retirement Alternatives
  - [Guideline](https://www.g2.com/products/guideline/reviews) - 4.5/5.0 (1,153 reviews)
  - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,312 reviews)
  - [Betterment at Work](https://www.g2.com/products/betterment-at-work/reviews) - 4.3/5.0 (546 reviews)

