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Ubiquiti Network Management System Reviews & Product Details

Ubiquiti Network Management System Overview

What is Ubiquiti Network Management System?

Ubiquiti Network Management System manages all the EdgeMAX, EdgeSwitch, airMAX and UFiber devices.

Ubiquiti Network Management System Details
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Product Description

Ubiquiti Network Management System manages all the EdgeMAX, EdgeSwitch, airMAX and UFiber devices.


Seller Details
Year Founded
2005
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
1,302 employees on LinkedIn®
Ownership
UBNT
Total Revenue (USD mm)
$1,284

Recent Ubiquiti Network Management System Reviews

BS
Benjamin S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Love the Ubiquiti product as a whole"
Ease of use and simplicity in managing mutiple client sites. Between switches, access points, gatways, cameras, their product has been awesome for ...
Russel M.
RM
Russel M.Small-Business (50 or fewer emp.)
5.0 out of 5
"One-Stop Shop for Network Infrastructure Management"
The visual interface is quite intuitive, and data can be sorted in a variety of ways, including through built-in metrics and regular reports on asp...
Oscar C.
OC
Oscar C.Small-Business (50 or fewer emp.)
5.0 out of 5
"100% great performance"
I use the web interface to handle my client's wireless devices. Super practical! because I can see on the map which devices are in outage and be pr...
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Ubiquiti Network Management System Media

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34 Ubiquiti Network Management System Reviews

4.5 out of 5
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Ubiquiti Network Management System Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ubiquiti Network Management SystemQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Russel M.
RM
Network Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Ubiquiti Network Management System?

The visual interface is quite intuitive, and data can be sorted in a variety of ways, including through built-in metrics and regular reports on aspects of network operation which the small-scale or less experienced user wouldn't even know to ask for.

Adoption and provisioning (automatic configuration to work in your network) of new devices like UniFi security cameras, security gateways, Wi-Fi access points, and UniFi phones is a snap, making implementation of network expansions and integration of new equipment simple and easy.

A daily scan of the network console, from a web browser or a mobile device app, keeps you on top of your network health, and premium support plans are available for those who need product experts to be immediately available. If you have experienced and knowledgable staff, you can avoid the additional support costs. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

If you're accustomed to more fine-grained management systems, like those with popular command-line interfaces for configuration, you might find that some of the features that you expect to have available to you aren't immediately accessible through the GUI. SSH access is required to get to these options, using standard Linux command line tools, with the full array of configuration options.

Hot, automatic network failover between gateway and router devices is not yet ready for prime time, but is being worked on. If you need this to function without human intervention, it's not there yet.

Support is available through forum posts only, and is quite sparse, unless you pay for the premium support package. Although the user community on the forums is quite knowledgable and helpful, the best support doesn't come without a cost.

Be aware that this system works only with Ubiquiti's own UniFi branded equipment, and while devices from other manufacturers can be seen in the list of network endpoints, they can't be managed (aside from DHCP reservation). Even Ubiquiti's UISP and Edge Router lines cannot be managed by this system, so be sure that anything you buy (https://store.ui.com) is compatible.

If you didn't purchase your equipment DIRECTLY through the UniFi store, you won't get warranty RMA support from the company, and will have to go back to the vendor from which you purchased the hardware for any replacements. Bear this in mind when shopping. Many devices are chronically sold out, and come back into stock infrequently and for very short periods of time. Get on the email alert list for these if you need them and aren't willing to pay scalper-level prices (often up to double) for them. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

The Ubiquiti Network Management System (UNMS, when they abbreviate it) make adopting and provisioning of new equipment super easy. There's no need to hand-create complex and poorly-documented configuration files for these devices. Most important configuration options, like VLAN port assignment on switches, and configuration of additional Wi-Fi SSIDs, is quickly managed through the GUI. It also has the ability to alert network admins in the event of a variety of failures, and the web console can be accessed from anywhere in the world with an Internet connection.

VPN setup and configuration is a snap, and produces a configuration file that can be installed on client systems for easy connection. The web console also allows quick and simple site-to-site VPN creation. Review collected by and hosted on G2.com.

BS
IT MSP Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Ubiquiti Network Management System?

Ease of use and simplicity in managing mutiple client sites. Between switches, access points, gatways, cameras, their product has been awesome for our business and clinets.

Implementation is fairly easy even when segmentaing out mutiple networks. Changing network override and managing VLAN is a breeze.

Muti tenant management is awesome. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

I have noticed when locations have cabling issues, it seems to brick the UniFi switches.

Outside of that slight issues, the product has been awesome. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

Consistently upgrading and working to make their product better. We started using CloudKey, Switches and Access points, now we are on to NVR's, PDU's, Cameras, NanoBeams and soon onto magnetic locks and badge systems. Review collected by and hosted on G2.com.

BP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ubiquiti Network Management System?

Everything. It's relatively easy to set up and understand. It integrates easily, is easily maintained and a reasonable cost. The networking platform allows the integration of VoIP and security cameras with ease. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

Their support can be a little opaque and tough to get a response from. The community is excellent though and you can usually find the support you need through the community forums. They have staff who monitor the forums and chime in with help as well. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

The network platform has solved many problems. It's streamlined the way I manage the network, it's increased the stability and reliability of the network and has allowed us to expand the services that run over our network. Review collected by and hosted on G2.com.

Vaibhav P.
VP
video editor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Ubiquiti Network Management System?

UBiQuati is designed to provide users with centralized management of their network infrastructure, including wired and wireless devices.

It offers a user-friendly interface that allows users to monitor and configure their networks.

It provides detailed analytics and reporting features to help users optimize their network performance. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

UBiQuati does not offer as much customization as other network management platforms, limiting their ability to tailor the platform to their specific needs.

UBiQuati can be relatively expensive compared to other network management platforms, which can be a drawback for small businesses or individual users. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

One of the primary problems that UBiQuati is solving is the complexity of managing network infrastructure. In today's digital age, networks are becoming increasingly complex, with a growing number of connected devices and a range of wired and wireless technologies. This complexity can make it challenging for network administrators to monitor and manage their networks effectively. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ubiquiti Network Management System?

The simplicity of the system makes configuring network devices a quick and trivial task. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

The system is at times too simple and lacks some capabilities for the time being. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

Speed of setup, insight into network and event monitoring. Security alerts when traffic filtering is enabled is invaluable to the security of the entire network. For small and medium-sized businesses, some unifi devices can be great. Review collected by and hosted on G2.com.

Federico  Z.
FZ
Jefe de sistemas
Newspapers
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Ubiquiti Network Management System?

Its very easy to use, all you need is in the management Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

the captive portal is not easy to deploy Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

Centralize the admin of access points. I can see the traffic and state of each. Review collected by and hosted on G2.com.

José F.
JF
IM Manager - Central Amer and Caribbean en Wärtsilä
Oil & Energy
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ubiquiti Network Management System?

The best thing I see is the graphic and simple way to administer, manage the network resources provided by the tool. Easy to start and deploy for any type of business. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

For now, nothing to add or change, the tool is in. constantly updating. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

The way to manage, configure, update the devices. It is saved time and money in deployment. It has helped me to have the infrastructure ready faster and with all the required standards. Review collected by and hosted on G2.com.

NO
ICT Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ubiquiti Network Management System?

Ubiquiti consistently releases updates for all its product lines. This is important in today's networks, where the risk of a cyber attack or exploit is high. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

I dislike the routing products. I find their routing products aren't quite as full-featured as that of the product offerings from other vendors of a similar size. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

Ubiquiti provides an easy way to manage hundreds of Access Points at scale, both at a single site or across multiple locations spread out around the country. Ubiquti also provides good support through its forums and user communities. Review collected by and hosted on G2.com.

Oscar C.
OC
Business Continuity Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Ubiquiti Network Management System?

I use the web interface to handle my client's wireless devices. Super practical! because I can see on the map which devices are in outage and be proactive. Before I used to drive 45 minutes to check the device, now I have to move my mouse a couple of swings and a few clicks and keystrokes, and I could see what is going on with the device. And because I have several clients, the maps gives me a clear view of where the outages devices are located.

I have access to the information related to the device: IP, MAC Address, and Devices around (ARP), which type of device is, the log and a nice diagram of the network conectivty plus a layer on top of google maps showing me the location of the device. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

The SMTP configuration is not easy and it's problematic to set it up if you have Microsoft Office 365 email accounts. In order to have the full service, at least ten devices must be registered. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

Quick access to the console

Outages Logs

IP Address

Mac address

What device is connected to

Maps and Network diagrams

All this makes it easy to understand the environment where the device is deployed.

Allows people who have not been there to understand the role of a faulty device. You can download the configuration, make backups, upgrade firmware, and change configurations. Review collected by and hosted on G2.com.

Firestorm G.
FG
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ubiquiti Network Management System?

As an IT professional, I have used many brands of networking equipment. Most require an expert to setup. Ubiquiti is not like this at all. They offer top quality products that are easily setup and have you up and running in no time flat! Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

Ubiquiti does not have a great direct line for customer issues. Their community support pages are a fantastic resource that are answered by Ubiquiti techs within a few hours to a day or two. Review collected by and hosted on G2.com.

Recommendations to others considering Ubiquiti Network Management System:

Highly recommend as this provides exactly what a small business needs at a price that they deserve! Users of Ubiquiti get the networking they need at a fraction of the price of the big name networking companies. Review collected by and hosted on G2.com.

What problems is Ubiquiti Network Management System solving and how is that benefiting you?

I needed network equipment at a great cost, but with the benefits of a large-scale implementation. Ubiquiti gives me a great firewall, top tier networking abilities, and gigabit switches at a price that is a fraction of what the big guys sell for. Review collected by and hosted on G2.com.