Uber for Business Reviews & Product Details

Uber has made it impossible to use Review collected by and hosted on G2.com.

Setting up the account for Uber for Business has been a dismal process. The contact and help provided by Uber have been unhelpful. We've been shuffled between several departments, none of which could fix the issue with our account, despite having a valid credit card and account name. The account remains dysfunctional. I have attempted setting up the account at least four times and have spoken with multiple Uber representatives, but it's been impossible to set up an account successfully. I’ve been trying for over a month, unable to use Uber for Business. Review collected by and hosted on G2.com.

Seamless billing for Business rides - makes it easier Review collected by and hosted on G2.com.

Sometimes drivers may not accept if its not cash (especially airport rides) Review collected by and hosted on G2.com.

Well, hopefully if we get a new account and somebody actually calls us, we'll be able to figure out if we are able to send packages to the surrounding neighborhood but after three weeks of going back-and-forth with customer service, it starts becoming not worth working with Uber. Review collected by and hosted on G2.com.

Signed up via their business website denied the first time saying that our business has a name that does not meet the standard of Uber. I called and couldn't get a hold of anybody because I don't have an account so I emailed them after the third time they gave me access. My business name is Hawaiian South Shore . I've been in business for 30 years. Not sure what the problem is. No explanation signed up waited two weeks. Nothing use the phone number. Talk to somebody. They said that Sales will reach out now it's a week. I'm not sure how many of you are having this issue but in today's day and age, do you think it would be a lot easier to sign up for something like this. The customer service person you have to talk to is not actually an Uber person like a middle man so they want you to talk to somebody else for Sales, which is really strange. Review collected by and hosted on G2.com.

What I like best about Uber for Business is how effortlessly it streamlines transportation for my team. The platform allows me to centrally manage and track all rides, which eliminates the headache of sorting through individual receipts. With centralized billing, everything is grouped into one account, making it easy to handle expense reports. The ability to set up custom ride policies and track travel history also adds a layer of control and accountability, which is a game-changer for businesses looking to simplify corporate travel. Overall, it’s a reliable, efficient, and user-friendly solution that saves both time and effort. Review collected by and hosted on G2.com.

What I dislike about Uber for Business is the occasional lack of flexibility when it comes to customizing ride options for specific needs, such as selecting car types for different team members or addressing certain billing issues. Additionally, some cities still have limited coverage or surge pricing during peak times, which can make budgeting less predictable. While the platform is generally reliable, navigating support for certain billing or account issues can sometimes take longer than expected. Review collected by and hosted on G2.com.

How easy it is for our both our team that uses the Ubers for rides, as well as our admin team. We have about a team of 70 people and each time someone takes a Uber, our admin gets notified. It has taken out alot of the admin work for expensing rides Review collected by and hosted on G2.com.

It is easy to accidentally charge a personal ride to business. They should have a pop up warning people each time they use a business ride Review collected by and hosted on G2.com.

I love the option to have the same profile I use for my personal account and simply switch to the business account with its own payment method and invoices. Review collected by and hosted on G2.com.

On the first page, where we look for a ride, we need either a prompt asking if we want to use the Business or Personal account, or you need to change the background colour and add a label for each account. It is very easy to forget you are using your business account and it causes a lot of hassle to get the money back to your employer if you accidentally use it for personal reasons. Review collected by and hosted on G2.com.

> It is giving full and part-time employment options to the people.

> Ride options ranging from economic to lavish rides

> Customer support is excellent

> Simple and Ease for navigation Review collected by and hosted on G2.com.

> Lesser discounts and offers for users

> Wallet value is set, e.g for a ride of 20, I need to have a balance of 100

> Have seen a few unprofessional handling by the drivers, asking the amount for the ride, and not willing to wait for 2 minutes sometimes. Review collected by and hosted on G2.com.

Be warned. If your driver provides you with a bad delivery experience, and you leave them a negative reviews, you will be subject to reprisals.

Uber Eats will refuse to act if your delivery driver doesn’t like their review and then organises a mob to take revenge against you, your family, your business, whatever.

Not only that, they’ll just blow you off when you contact support, closing your case without response.

You’re not safe when using Uber, and should look to alternatives until they can guarantee your safety as an innocent user.

Not to mention on our business account, we received charges that weren't in our agreement. Support acknowledged it, stopped the charges, but refused to refund the charges we'd already received.

Disgraceful. Review collected by and hosted on G2.com.

Lies, reprisals, personal and business attacks, not defending customers. Review collected by and hosted on G2.com.

Uber is really an incredible and super secure platform for booking the cabs and it is really easy to operate it's availability Review collected by and hosted on G2.com.

i haven't came across with anything that i dislike about uber, it is super helpful application. Review collected by and hosted on G2.com.

What I like about Uber business is that different people can access it with their credentials under the business account, they charge you all the rides at the end of the month instead of per ride each time, and also at the end of the month, you have access to all the data of the rides. Review collected by and hosted on G2.com.

Not really something I don't like; more like the service fee amount is different each month. Review collected by and hosted on G2.com.