Steven P.
SP
Steven P.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Great SaaS and products from uAttend"
5/5
What do you like best about uAttend?

We appreciate the ease of use. We have our service patterned with the biometric reader, wired, and time-clock.

We have never had an issue or discrepancy. uAttend offers other services for call-offs, time-off requests, reports, and credit processing, to name a few. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

None, all operate as they should.

We have been clients for over five years and admire all they do. Review collected by and hosted on G2.com.

TB
Travis B.
Mid-Market (51-1000 emp.)
"Basic Uattend"
2.5/5
What do you like best about uAttend?

It's easy to use. For the most part customer service is quick to resolve issues. The cost is very much a bonus. There aren't a lot of extras to deal with, which is nice. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

The functionality of the platform lacks some. There isn't a good way to differentiate between holidays and holiday worked for employees. Takes some weird moving around to make it work. Just little things like that. Review collected by and hosted on G2.com.

Melissa L.
ML
Melissa L.
Practice Manager
Small-Business (50 or fewer emp.)
"Easy win"
5/5
What do you like best about uAttend?

Uattend is very simplified when it comes to checking reports or making time card corrections. The company makes it simple and quick. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

There are some glitches within the software. Some employees cannot use expenses even though their account is set up for that. Review collected by and hosted on G2.com.

AS
Alicia S.
Staff Accountant
Small-Business (50 or fewer emp.)
"Not just great time keeping. Great reports as well"
5/5
What do you like best about uAttend?

UAttend has been very helpful with providing not just time tracking. We are able to send our staff their time for the week so they can let us know if there are any changes or corrections that are needed. It also provides us with numerous report options that help with payroll processing and time reporting to clients. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

We have been using UAttend for about 8 years. So we have 8 years of holidays in our que. There is currently no way to archive those holidays and it's becoming cumbersome.

And if there were a way to change peoples clock in/out for the day to something other than regular time. For example, we sometimes pay a shift differential for certain jobs (usually $3-$5 more an hour). I now have to enter it in as a holiday and code it under OT2. That becomes a problem if we have staff that works on that Sunday because they get double time.

If you could figure that out we would jump for joy! Review collected by and hosted on G2.com.

EL
Ed L.
Small-Business (50 or fewer emp.)
"A Great Choice For Our Business"
5/5
What do you like best about uAttend?

The ease of use, the customer service whenever there is an issue, and the ability to accurately track employee work hours. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

There are times when the time clock will disconnect from our internet, but I think that is an issue on our end more than with the uAttend Time Clock itself. Review collected by and hosted on G2.com.

MM
Michelle M.
Small-Business (50 or fewer emp.)
"Time card"
5/5
What do you like best about uAttend?

It is easy to use! I have the employees use the app to approve their time cards and some clock in and out with the app. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

Not much really as it is pretty easy to use. Review collected by and hosted on G2.com.

PD
Pam D.
Small-Business (50 or fewer emp.)
"Horrible customer service"
0/5
What do you like best about uAttend?

It was somewhat ok to use, but the customer service was terrible .. .anytime i had a question had to wait days. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

When you cancel, if one day into new cycle (because of holiday) they wont prorate, they will not help, they just charge you and say sorry nothing we can do. After 3 days of waiting. Link online did not work, and I had to submit ticket to cancel. Review collected by and hosted on G2.com.

CS
Cassandra S.
General Manager
Small-Business (50 or fewer emp.)
"Effortless and Convenient"
5/5
What do you like best about uAttend?

I have never had a negative customer service experience which for me is key since I, too, work in customer service. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

Nothing. I truly have no issues with the program. I anything I believe I could be using it myself more with schedules and access to them for my team. Review collected by and hosted on G2.com.

Ken H.
KH
Ken H.
Small-Business (50 or fewer emp.)
"Great and easy for my employees"
5/5
What do you like best about uAttend?

Very easy to use and get reports for payroll. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

I don't have any complaints at this time. Review collected by and hosted on G2.com.

KD
Kenzie D.
Office Manager
Small-Business (50 or fewer emp.)
"We really enjoy the customization and reliability of this system"
5/5
What do you like best about uAttend?

We like how we can change our times and add our holiday pay seamlessly. We are a small company, and this program helps us keep track of ins, outs, and all of our hours. Review collected by and hosted on G2.com.

What do you dislike about uAttend?

We don't have complaints about this program. We've been very satisfied thus far! We are enjoying all the features of this program. The key card and the website work well together. Review collected by and hosted on G2.com.