uAttend Reviews & Product Details

I love the Automatic Break Time Addition / Deduction - I don't have to make sure to go in and calculate those things anymore as they're already included.

Same with Holidays! I never have to worry about going through individual time cards to ensure holiday payments as they are automatically added once created.

So easy, so efficient. Review collected by and hosted on G2.com.

Trying to be helpful, I always think of ways to improve things. The only downside I can recently think of with Uattend is the ability to assist people when they have log-in issues. I can see their codes and try to troubleshoot with them - but it would be nice just to be able to access that from my side and reset everything. Review collected by and hosted on G2.com.

uAttend is a time clock and human resource program that has helped our small business manage our employees over three office locations. The program allows team members to clock in via the website, mobile device, or physical device. This provides excellent flexibility and allows us to track and record employee attendance from anywhere. Review collected by and hosted on G2.com.

One critique that we have on the system is that it only allows for one admin in the base cost of the program. This is not practical for most organizations, as we need multiple people to be able to access the system and manage employee information. We would like to see at least three admin users available before they begin charging more for additional admins. Review collected by and hosted on G2.com.

It's simple! We only use the app with geolocation for employee timekeeping, but we've found that it requires hardly any explanation before our employees begin to use it. And with maybe one exception in 10 years, it's been super reliable. Review collected by and hosted on G2.com.

There was one support ticket we opened that was never resolved. Several months later, the system closed it, so we never did get an answer. Also, due to the nature of our business, we use the "notes" feature for every employee punch. However, after a recent update, this seems tricky to use and will time out before our employees have entered their notes. Review collected by and hosted on G2.com.

I've been using uAttend for years....its been very helpful to keep track of my employee's hours and makes running payroll super easy! Review collected by and hosted on G2.com.

Sometimes the time clock itself won't stay connected to the wifi and the only way to resolve the issue is to unplug the unit and leave it unplugged for a bit to reset it, but that always seems to fix the issue. It is a little annoying but isn't a deal breaker. Review collected by and hosted on G2.com.

This is easy to set up new employees & remove employees who have left the business. If the power goes out (or if they just forget to clock in or out), my employees text me so I can enter their punches. It also allows me to create reports I need for processing my payroll. I no longer have to add their hours like the manual punch cards. Review collected by and hosted on G2.com.

Not much to dislike, but since it is electric if the power goes out the employees can't punch in/out. Review collected by and hosted on G2.com.

Ease of access and user friendly. The portal is easy to navigate and keeps track of hours. Easy to add any missing punches if our internet is down. I can easily print bi-weekly reports to run payroll accurately. I can easily add and remove employees and assign their PINs or do fingerprints for the punch in process. Review collected by and hosted on G2.com.

I am very pleased with this system. Only thing I dislike is code for wifi password. Can be tricky. Review collected by and hosted on G2.com.

We appreciate the ease of use. We have our service patterned with the biometric reader, wired, and time-clock.

We have never had an issue or discrepancy. uAttend offers other services for call-offs, time-off requests, reports, and credit processing, to name a few. Review collected by and hosted on G2.com.

None, all operate as they should.

We have been clients for over five years and admire all they do. Review collected by and hosted on G2.com.

It's easy to use. For the most part customer service is quick to resolve issues. The cost is very much a bonus. There aren't a lot of extras to deal with, which is nice. Review collected by and hosted on G2.com.

The functionality of the platform lacks some. There isn't a good way to differentiate between holidays and holiday worked for employees. Takes some weird moving around to make it work. Just little things like that. Review collected by and hosted on G2.com.

Uattend is very simplified when it comes to checking reports or making time card corrections. The company makes it simple and quick. Review collected by and hosted on G2.com.

There are some glitches within the software. Some employees cannot use expenses even though their account is set up for that. Review collected by and hosted on G2.com.

UAttend has been very helpful with providing not just time tracking. We are able to send our staff their time for the week so they can let us know if there are any changes or corrections that are needed. It also provides us with numerous report options that help with payroll processing and time reporting to clients. Review collected by and hosted on G2.com.

We have been using UAttend for about 8 years. So we have 8 years of holidays in our que. There is currently no way to archive those holidays and it's becoming cumbersome.

And if there were a way to change peoples clock in/out for the day to something other than regular time. For example, we sometimes pay a shift differential for certain jobs (usually $3-$5 more an hour). I now have to enter it in as a holiday and code it under OT2. That becomes a problem if we have staff that works on that Sunday because they get double time.

If you could figure that out we would jump for joy! Review collected by and hosted on G2.com.