Top 10 U-Self Serve Alternatives & Competitors

(1)5.0 out of 5

Research alternative solutions to U-Self Serve on G2, with real user reviews on competing tools. Chatbots Software is a widely used technology, and many people are seeking high quality, top rated software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to U-Self Serve include ease of use and reliability. The best overall U-Self Serve alternative is Zendesk Support Suite. Other similar apps like U-Self Serve are Intercom, Tidio, LiveAgent, and Appy Pie. U-Self Serve alternatives can be found in Chatbots Software but may also be in Live Chat Software or Help Desk Software.

Best Paid & Free Alternatives to U-Self Serve

Zendesk Support Suite
Intercom
Tidio
LiveAgent
Appy Pie
Drift
Sprinklr Service
FreshChat

Top 10 Alternatives to U-Self Serve Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how U-Self Serve stacks up to the competition, check reviews from current & previous users in industries like Financial Services, and find the best product for your business.

Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Optimized for quick response

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

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Intercom

By Intercom, Inc.

(3,327)4.5 out of 5

Optimized for quick response

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

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Customerly

(36)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Tidio

By Tidio

(1,617)4.7 out of 5

Optimized for quick response

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

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LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

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Appy Pie

By Appy Pie LLP

(1,386)4.7 out of 5

Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.

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Drift

By Salesloft

(1,251)4.4 out of 5

Optimized for quick response

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

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Sprinklr Service

By Sprinklr

(497)4.3 out of 5

Optimized for quick response

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

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FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

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Helpshift

By Helpshift

(380)4.3 out of 5

Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

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#10

Zoho Desk

By Zoho

(6,205)4.4 out of 5

Optimized for quick response

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

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