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U.S. CAD

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U.S. CAD Reviews & Provider Details

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U.S. CAD Overview

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What is U.S. CAD?

U.S. CAD is a BIM and manufacturing industry consultant and is one of the largest Autodesk Authorized Platinum Reseller Partner in the entire US and the largest Autodesk Authorized Reseller Partner in the Western US. U.S. CAD specializes in understanding customers and helping them integrate BIM, sustainable design and digital prototyping technologies within their organizations.

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Provider Description

U.S. CAD is a BIM and manufacturing industry consultant and is one of the largest Autodesk Authorized Platinum Reseller Partner in the entire US and the largest Autodesk Authorized Reseller Partner in the Western US. U.S. CAD specializes in understanding customers and helping them integrate BIM, sustainable design and digital prototyping technologies within their organizations.

Seller Details

Seller

U.S. CAD

Year Founded

1999

HQ Location

Irvine, California, United States

Twitter

@uscad
707 Twitter followers

LinkedIn® Page

www.linkedin.com
164 employees on LinkedIn®

Recent U.S. CAD Reviews

7/1/2024

P

Verified UserSmall-Business (50 or fewer emp.)

3.0 out of 5

"A helpful resource that is improving."

The ability to deal with the same people and have their contact information versus sending a helpdesk ticket is very conveinient. When I know that ...

U.S. CAD Media

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PC

Verified User in Construction

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Jul 01, 2024

"A helpful resource that is improving."

What do you like best about U.S. CAD?

The ability to deal with the same people and have their contact information versus sending a helpdesk ticket is very conveinient. When I know that the person I dealt with the previous time I had an issue and being able to reach out to them directly is a great benefit. Review collected by and hosted on G2.com.

What do you dislike about U.S. CAD?

Some of the techs that you deal with are not always up to speed on the best practices for the software you are using. There have been a few times where the support we got on the first go-round lead us in the wrong direction on how to use a product. This resulted in needing a second technician to help months later to re-train on the processes after it was discovered that the previous operations were incorrect. Review collected by and hosted on G2.com.

Recommendations to others considering U.S. CAD:

Trust but verify. Over the past year I have seen thier ability to offer support become much better. They have definetly taken steps to train their techs to better understand and operate the system. Overall, the support they provide is very helpful. Review collected by and hosted on G2.com.

What problems is U.S. CAD solving and how is that benefiting you?

The Autodesk support is often lacking, so having U.S. Cad to help answer questions on a more direct and specific level. Review collected by and hosted on G2.com.

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Admin Approval Link

GA

Verified User in Architecture & Planning

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: Seller invite

Nov 26, 2019

"US CAD (Revit/Bluebeam reseller)"

Describe the project or task U.S. CAD helped with:

Revit Implementation and training, Laser Scanning services, training, Bluebeam support and training Review collected by and hosted on G2.com.

What do you like best about U.S. CAD?

US CAD is very professional and quick to respond to any support requests. Their support team knows how to get things resolved quickly and efficiently. If the answer provides extra channels of support from other vendors they stay in contact until the issue is resolved. Review collected by and hosted on G2.com.

What do you dislike about U.S. CAD?

Location in southern states and east coast. Training staff are not located in these regions and have to be planned for well in advance. Review collected by and hosted on G2.com.

What problems is U.S. CAD solving and how is that benefiting you?

On-boarding training of new staff, ongoing yearly training with staff, product trials with new software, support with software licensing, benefits of expanded service offerings (Laser scanning, Project analytics) Review collected by and hosted on G2.com.

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