Tyler Enterprise Case Manager Reviews & Product Details

We are e-filing documents and getting them back the same day for most of the large counties in Georgia, rather than mailing in documents like you used to have to do before e-filing systems existed! Review collected by and hosted on G2.com.

We are solving problems such as document integrations, easier hearing access, etc. Review collected by and hosted on G2.com.

I use odyssey to look up people currently in the criminal justice system of my county. I use it to find their location, read court documents and see who has visited them. Review collected by and hosted on G2.com.

Keeping track of casework and documents. Review collected by and hosted on G2.com.

Don't underestimate what Odyssey can do...think out of the box and ignore field labels when comparing to your existing business processes and systems--instead, evaluate the functionality and assume you will need to make a few changes to your business processes for any new COTS application to fit well with your business. Remember you're not the only city, county, state in the business you're in so it is quite likely that it will work for you since it is working well for so many others. Review collected by and hosted on G2.com.

Superior Court clerk's offices are using Odyssey to enter all case types, parties. Superior Court judges and administrators are using Odyssey to maintain the courts calendars and sessions (most are, but some opted to keep legacy calendar applications). We also have party data synchronized with our legacy party application and case data also "replicates" to our legacy applications. Review collected by and hosted on G2.com.

Don't hesitate Review collected by and hosted on G2.com.

We are replacing multiple legacy judicial information systems. One that is almost 40 years old. The biggest benefit is merging multiple information systems into one, making it so users only have to log on and use one application. We have also been able to provide more information to our judicial partners and make it more easily accessible using the Odyssey Portal. Review collected by and hosted on G2.com.

Put forth a strong effort in business process review and requirements gathering FIRST. Once you have a good understanding of your own processes, you need to work with Tyler to get the best practices of how Odyssey is designed to work. We made some mistakes by shoe-horning processes into Odyssey that weren't how it was designed. Rights and role configuration is extremely flexible, but use caution being too granular; the fewer the better. Review collected by and hosted on G2.com.

We use Odyssey for providing end to end solutions via integrations using the Odyssey API. The ability to integrate with custom applications has been crucial to public safety. Review collected by and hosted on G2.com.

Tarrant County, Texas developed an electronic case filing system that has inspired many other offices to pursue paperless systems. I do not know who the vendor is though. Review collected by and hosted on G2.com.

Odyssey is an evolution of previous court case management mainframe software. Before we looked up cases and had basic information such as the name of parties, court dates, and court actions. Now we have a point and click environment where we can also see scanned documents and find related cases with the click of a button. There is time saved. However, the expectation and needs of our office outpace the development schedule for Odyssey. For example, a digital casefile may have multiple files. It is not possible to drag and drop them all at one time into the system. Nor is it possible to store media, such as videos. Review collected by and hosted on G2.com.

I would discuss what you want with a product and work with states that are similiar to your own. Take feedback from the IT side as well not just the EU's. Review collected by and hosted on G2.com.

I solve the issue of replacing an old technology with a modern one as well as consolidating. Review collected by and hosted on G2.com.

WE can now easily share documents with other counties judiciary and external federal agencies. Review collected by and hosted on G2.com.