--- title: TXT180 Reviews meta_title: 'TXT180 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how TXT180 works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 65 scale: '5' date_modified: '2026-07-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TXT180 Reviews **Vendor:** TXT180 **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 65 ## About TXT180 TXT180 is a text message marketing software that can be used to send sms messages to customers or other opt-in contact lists. This web-based software is easy to use from any computer, phone, tablet, etc. Customers use the TXT180 text blast software to keep their contacts updated with the latest information and special offers. TXT180 provides two-way text messaging so businesses can receive valuable feedback and build relationships with their clients. Our free trial offer allows everyone to try it at no cost and no credit card req'd. We offer affordable text message marketing software for the best prices and top level US based support. There are many benefits of using text messaging to communicate with your customers, clients, or members. Text messages have a 98% open rate and texting your customers allows you to reach them wherever they are, even on the go. Utilize text messaging to send specials, new products, appointment reminders, alerts, and more. Our users are typically small to medium size businesses and organizations looking to connect with their loyal followers as well as new customers or contacts. Popular customer types: - Retail outlets (online and brick & mortar) - Restaurants, Bars, Clubs - Church and youth groups - Real estate and insurance agents - Professional services such as accountants Types of messages sent to end-users: - Special offers, sales, marketing promos - Reminders for meetings, appointments, doctor visits. - Activity notices, daily devotionals, prayer requests. - Internal communications for corporations and organizations. - Two-way text messaging as well as keyword optin messaging. ## TXT180 Reviews ### 1. Great Tool to Stay Informed **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Chief Operating Officer - Houston, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about TXT180?** Great communication tool for the team that is not dependent on email servers **What do you dislike about TXT180?** nothing really - works well and it is super intuitive. **Recommendations to others considering TXT180:** if you can use a computer, you can use it! **What problems is TXT180 solving and how is that benefiting you?** If email is down, people do not get info - this is great for that **Official Response from Stephanie B:** > Thank you for your review, Michael! We are happy to hear that you enjoy the service. - The TXT180 Team ### 2. Great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love the ease of use. Interface is very easy to understand, not to mention it is a great marketing strategy! **What do you dislike about TXT180?** Not much that I can say I dislike about the service **What problems is TXT180 solving and how is that benefiting you?** Accessing individuals that don't want to call **Official Response from Stephanie B:** > Thank you for taking the time to review us! We're happy to hear that the service works well for you. We appreciate your business. ### 3. TXT180 is great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love the price and ease of use. Someone is always available to chat and has answered every question I've ever had. **What do you dislike about TXT180?** The drip messages were a bit difficult to set up. **Recommendations to others considering TXT180:** it's fantastic. **What problems is TXT180 solving and how is that benefiting you?** marketing for repeat clients **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you've enjoyed the chat customer service and that you are able to market to your clients for repeat business. We appreciate having you as a client. ### 4. It works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about TXT180?** The instantaneous results when you send out a message. **What do you dislike about TXT180?** The price could be a little better but I understand cost. **Recommendations to others considering TXT180:** Easier to use mobile applications **What problems is TXT180 solving and how is that benefiting you?** Marketing and instant results that we haven't been able to find anywhere else. **Official Response from Stephanie B:** > Thank you for your review! We appreciate your feedback and are happy to hear that you get instantaneous results with TXT180. ### 5. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** It is so nice to always have immediate help available. The immediate response time is amazing! **What do you dislike about TXT180?** I wish I didn't have to have a separate login for each one of my accounts. It would be nice to have them combined. **Recommendations to others considering TXT180:** Easy to use and the support is a great quality. **What problems is TXT180 solving and how is that benefiting you?** We are using TXT180 to connect with people to give them an easier way to apply to jobs. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you enjoy the customer support and that you are able to connect with people easily via text. We appreciate your business. ### 6. Love Txt 180 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TXT180?** I am completely satisfied with this amazing service. We are always using our phones and with txt180, you can easily market to potential and current customers on the very device they use almost all day every day. **What do you dislike about TXT180?** Nothing, it is a great service. Not convaluted or complex **What problems is TXT180 solving and how is that benefiting you?** Communication with customers and them actually checking the message. Email is hit or miss, text marketing is far above! **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that texting your customers works well to generate more effective communication. We appreciate your business. ### 7. Affordable texting service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Txt180 is very easy to use, I like that the text code is short. **What do you dislike about TXT180?** Which you could incorporate pictures and/or emojis **What problems is TXT180 solving and how is that benefiting you?** sending out specials to customers **Official Response from Stephanie B:** > Thank you for taking the time to review us. We appreciate your feedback and business. ### 8. Easy impactful marketing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** TXT180 is simple to use, and really packs a punch for outreach programs in the service industry. This has been the best way to send offers to our younger demographic and see a return! **What do you dislike about TXT180?** Would like a few more features - graphic, video, etc for auto texts. **What problems is TXT180 solving and how is that benefiting you?** We are getting a much higher response rate than typical emails/posts. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you're getting a higher response rate with TXT180 than you get with email & posts. ### 9. They've been a wonderful partner **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about TXT180?** The customer service. Hands down. Stephanie is excellent, always helpful, and always available when I need her. **What do you dislike about TXT180?** I'd really love the ability to edit and delete my keywords myself, instead of having to rely on customer service. Also, I wish the keyword initial setup cost less. And the premium short code is too expensive. **Recommendations to others considering TXT180:** If you plan on activating multiple keywords or reselling this service, be sure to start of with the reseller program. If you start with the individual business plan, you won't be able to easily switch later on. **What problems is TXT180 solving and how is that benefiting you?** TXT180 is the underlying infrastructure for our award-winning text to donate service. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you enjoy the customer service and are able to use text for your donation service. We appreciate your feedback and business. ### 10. TXT 180 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about TXT180?** Once set up it’s so easy to use and very affordable for any size business. **What do you dislike about TXT180?** A larger message with more characters available for messaging. **Recommendations to others considering TXT180:** 10 more characters would be helpful **What problems is TXT180 solving and how is that benefiting you?** Customers respond to the messages when we received. Bottom line, this type of correspondence works. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We appreciate your feedback. We plan on adding MMS later this year which would allow for more characters in the messages. We are happy to hear that the service works well for your business. ### 11. Txt 180 helped **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TXT180?** Sending to different groups per site and ease of use **What do you dislike about TXT180?** Message size at times clunky end users not aware of where message is coming from **What problems is TXT180 solving and how is that benefiting you?** Communication with employees when network or weather issues occur **Official Response from Stephanie B:** > Thank you for taking the time to review us! We appreciate your feedback. ### 12. Great So Far! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Ease of use and pricing are the best features **What do you dislike about TXT180?** I don't like the limitation on keywords. Most are taken already. **What problems is TXT180 solving and how is that benefiting you?** Text responders for marketing. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you find the service easy to use. We appreciate your business. ### 13. By Far The Best Texting Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about TXT180?** They have some of the best features, pricing very competitive and their customer service is one of the best I have ever encountered. Friendly always there to assist and response to any questions is quick! **What do you dislike about TXT180?** I honestly can't think of one dislike, they excel in all category's **What problems is TXT180 solving and how is that benefiting you?** Txt 180 allows me to bring great value added service to my customers. **Official Response from Stephanie B:** > Thank you for your great review of TXT180! We are happy to hear that you enjoy us as your text service provider and we appreciate your kind words and business. ### 14. FABULOUS Group to Work With! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about TXT180?** Honestly, my favorite part is the support team. Stephanie is AMAZING and incredibly helpful (AND FAST!) **What do you dislike about TXT180?** I wasn't thrilled when they changed their password structure, but I understand. There was one tiny bug once, but they fixed it before I even had a chance to report it. **Recommendations to others considering TXT180:** Absolutely worth the try. They have been wonderful for us. **What problems is TXT180 solving and how is that benefiting you?** Rather not say **Official Response from Stephanie B:** > Thank you for your excellent review! We are happy to hear that you enjoy our customer support and our services. We appreciate your business! ### 15. Ease of sending out text message promotions **Rating:** 5.0/5.0 stars **Reviewed by:** Megan G. | Director of Marketing, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2016 **What do you like best about TXT180?** The ease of being able to set up and deploy promotional text message campaigns. **What do you dislike about TXT180?** That we are not able to set up an API feed and that the upload of cell numbers is manual. **What problems is TXT180 solving and how is that benefiting you?** Reaching out clients in another way outside of calling and email blasts. Our text message promotions have driven sales for our organization. **Official Response from Stephanie B:** > Thank you for your review, Megan! We are happy to hear that you are able to reach clients via text and gained more sales for your organization. ## TXT180 Discussions - [What kind of stats and reports do you offer?](https://www.g2.com/discussions/what-kind-of-stats-and-reports-do-you-offer) - 1 comment, 1 upvote - [Can I send messages from my phone?](https://www.g2.com/discussions/can-i-send-messages-from-my-phone) - 1 comment, 1 upvote - [I am using this to capture leads, can I export my contact list?](https://www.g2.com/discussions/i-am-using-this-to-capture-leads-can-i-export-my-contact-list) - 1 comment, 1 upvote - [Why should I choose TXT180?](https://www.g2.com/discussions/why-should-i-choose-txt180) - 1 comment, 1 upvote - [Can I put links or images in my text messages?](https://www.g2.com/discussions/can-i-put-links-or-images-in-my-text-messages) - 1 comment, 1 upvote - [View TXT180 pricing details and edition comparison](https://www.g2.com/products/txt180/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+17%3A15%3A54+-0500&secure%5Bsession_id%5D=0ac31982-b9f7-4001-81fe-f509874e2a51&secure%5Btoken%5D=7149f455f3b1acfbdfc98111b513fe57c94a56ea88d797c81c075cc6cc07b5e6&format=llm_user) ## TXT180 Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top TXT180 Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,467 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,867 reviews)