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302 Twilio SendGrid Email Marketing Campaigns Reviews
Overall Review Sentiment for Twilio SendGrid Email Marketing Campaigns
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We receive a very good package to use on their services and we love it. Review collected by and hosted on G2.com.
For now, We can't see any problems. Maybe, at our end due to integrate to other apps. Review collected by and hosted on G2.com.
The api's are fast and have had zero issues. The system is pretty solid for off the shelf to make sure we get great deliverability of our emails. Review collected by and hosted on G2.com.
I have had trouble getting answers for what would be described as complicated technical issues as it relates to email deliverability. For example, you manage your own IP's but found it difficult to resolve issues if you got on a blacklist or were trying to get whitelisted / IP certified by a 3rd party. This is is specific to our use case, but would love to see an option to talk to a super senior engineer to help us solve these issues as we are not an email company but sometimes have to be to solve these issues. Review collected by and hosted on G2.com.
As a support team member, I use sendgrid to verify email send outs. Its easy to see if the person has opened, received, clicked or not received the email. This way we know for sure what is happening to our automatic email sendouts. Review collected by and hosted on G2.com.
There's not a lot to dislike about sendgrid. Perhaps when emails are dropped, there could be a better explanation as to why it was dropped and what we can do about it. I had to ask their (great) live chat support for help about it. Review collected by and hosted on G2.com.
It is very easy to connect to the platform with different programming languages. I send a lot of emails with it, and with the free account. Review collected by and hosted on G2.com.
I am a very basic user and I don't have anything to say against this tool because it is very easy to use Review collected by and hosted on G2.com.
I like that you can see how much is improving over the past 8 months. The templates are becoming easier to use and the contact management is top notch. It's easy to create beautiful templates and track stats accordingly. Review collected by and hosted on G2.com.
i don't like that some templates look different in the builder than they do when delivered. Yo must check before you send Review collected by and hosted on G2.com.
I really love the simplicity behind the Whilelabel configuration and the detailed data that show the Email Activity feed. I just set up the Whilelabel domains in a couple of minutes: no doubts, no reading the docs for 2 hours, no visit to stackoverflow. Simple.
The other thing I love is the free tier, it's just perfect for any startup (and sometimes enough if you are really efficient with the notifications). Review collected by and hosted on G2.com.
I do really hate the Transactional Template section. If you take an overview everything looks beautiful but when you use it, you'll realize that isn't. I mean, the UI is great but the UX is not. Sometime my team or I just want to access a template to edit it, but a modal just shows a preview and it take one or two steps more to go where we need to. Moreover, sometimes it feels a little bit laggy which it's pretty uncomfortable. SendGrid needs to improve this section, in my opinion it just need to improve details to make everything awesome. Review collected by and hosted on G2.com.
Simple to use, but offers complexity if you are more tech savvy Review collected by and hosted on G2.com.
Compatibility with other browsers (some features will only work in chrome). Review collected by and hosted on G2.com.
Ease of access to data. Tracking multiple KPIs Review collected by and hosted on G2.com.
organization. cost. white list feature not really effective. Review collected by and hosted on G2.com.
I don't have any problems with it. All of my emails get delivered on a personal level without any problems. I like all of the data that SendGrid provides me so I can accurately see the data from each email and I can see what works and what does not. I like that you can make your own template if you're good with that stuff. Review collected by and hosted on G2.com.
There's not much that I don't like about it. Sometimes it's hard to navigate the website and figure out what's going on. It's simple but also complicated at the same time because there's so much data it's sometimes overwhelming to figure out which data is best for you. Review collected by and hosted on G2.com.
