I like TVEyes because it's easy to use, and it has very responsive customer service. It makes running reports really easy and time efficient, so it doesn't take up a large part of my day. The initial setup was very easy with the help of the TVEyes support team. Review collected by and hosted on G2.com.

Sometimes the search is hard, and I don't always get exactly what I want on the first try. Learning what search terms to use can be tricky, and maybe there could be something to help you learn those a little quicker. Review collected by and hosted on G2.com.

I use TVEyes for my business, mainly to monitor for media coverage we've secured for clients. It saves me a lot of time from manually searching for coverage. I can easily set up an alert and have TVEyes scan for me and email me hits. I really like how user-friendly the platform is. The monitoring tool is the most valuable feature for me, especially with the ability to set up email alerts for when search terms are hit. The initial setup was pretty easy because I had used it before, so I was familiar with the platform. Review collected by and hosted on G2.com.

It's a little pricy as a small business owner. I wish in general these tools were more affordable. Offering a discount for businesses that have less than 10 employees. It's just me, so it's a hard cost to take on, even though the tool is useful. Review collected by and hosted on G2.com.

I love that TVEyes is super quick and easy to use. I also really love the customer service. It's really helpful that TVEyes has quick reporting, allowing us to see the segments we film and get those numbers out to clients quickly. This feature allows us to check numbers and see how our reach has grown over time, showing validity and increasing the likelihood that we'll be booked again in the future. During the initial setup, I faced no challenges, and it was super helpful having Dylan guide us. Review collected by and hosted on G2.com.

I had to play around a while with the search when I first started using it. It took some time figuring out how to get the filters right and to find the TV stations I was looking for. Review collected by and hosted on G2.com.

I like that TVEyes allows me to stay up to date on what's going on in all our targeted races across the country. I appreciate being able to download and preserve clips that are important, as it helps me store clips that would otherwise be hard to categorize and to use them in the future if needed. The initial setup was fairly easy, and although it has changed a bit since I last used it in 2014, the fundamentals remain the same. Review collected by and hosted on G2.com.

I find the organization of clips when searching for someone hard to navigate. There are a lot of duplicates, and it takes me a while to weed through them. I also don't like that when I go back from a clip, it puts me back at the top of the page instead of letting me resume where I was. Review collected by and hosted on G2.com.

The broadcast monitoring is genuinely useful for what we do at Citizen. Being able to search TV and radio transcripts close to real time means we catch relevant mentions way faster than before. The clipping feature is something I use pretty much every week, makes it easy to pull a specific segment and share it internally. Honestly it has cut down a lot of the manual work our team used to do tracking coverage. Review collected by and hosted on G2.com.

The UI feels a bit dated compared to other tools we use at Citizen. It can take some time to get new people up to speed on how searches are structured. Would also love better export options for reports. Review collected by and hosted on G2.com.

I like the fact that I can search across the globe for certain cable pieces and find local outlets in any part of the United States. The ability to clip certain parts of the segments and use them for presentations and to show clients is really useful. It allows me to see how far a story has reached, whether it's just in one market, across the country, or globally. The clipping allows me to clip the stories before and after to see how they're framed. Additionally, the number of outlets with the commissary ad value shows clients the value of an actual earned media piece. The initial setup of TVEyes was super simple. Review collected by and hosted on G2.com.

I would like to see Fox News and some other outlets that are not allowed to be clipped added to the service. Review collected by and hosted on G2.com.

I really like TVEyes for its ability to clip down coverage and share it seamlessly. This feature gives our clients a nice snapshot of not only the breadth of the coverage we're receiving but, more importantly, what that coverage actually looks like. It's also super easy to set up, as we didn't even need an official tutorial or session with our representative—we just felt comfortable right from the start. TVEyes is no frills and straight to the point, exactly what you need for this kind of usage. Review collected by and hosted on G2.com.

There are times when we're limited in how we search for our client's coverage just based on the name of our client and how it comes across in transcripts. For instance, one of our clients is La-Z-Boy, and its brand name is formatted as l a dash z dash boy. We often have to try search queries like lazy l a z y boy or other variations. I wonder if there's a way that the AI could interpret scripts or transcripts by applying all different spelling variations, phonetic, and otherwise, so that we don't have to run repeats of the same search with different spelling. Review collected by and hosted on G2.com.

Honestly, it's amazing how much the transcriptions do manage to catch. The various search tools (both Power Search and date/time) make it easy to dig up coverage that you know aired. And the tools are intuitive for clipping and sharing with colleagues. I like that the coverage is comprehensive and there are so many tools to customize your watchlist. Review collected by and hosted on G2.com.

Some features are clunky. In the new system, it's harder to pull up specific stations and markets when using "Power Search." Sometimes I'll type in the name of a station or market I know is in the system, but it still doesn't show up. Also, when clipping, when you have to load the previous 30 seconds, you lose your place, which is annoying. Review collected by and hosted on G2.com.

I like how easy it is to find and save clips. I also appreciate that the feed stays up to date, and that clips are available shortly after they air. Review collected by and hosted on G2.com.

I don’t dislike anything about it. TVEyes works as expected and meets my needs. Review collected by and hosted on G2.com.

I use TVEyes for media monitoring, and I like that I can set up keywords to have it send me a report on the frequency of media mentions automatically. I also like that it provides me with audience reach numbers, which helps me get data on our media coverage. Exporting reports to Excel is another feature I appreciate. Review collected by and hosted on G2.com.

Lately TVEyes has been missing media coverage. It's been difficult to do a manual search to find segments that I know aired. It would be nice if the product worked better or if there was an easier way to get results with a follow-up search. Since the move to Insight, the service seems to not be working as well. Review collected by and hosted on G2.com.