Alejandra S.
AS
Alejandra S.
"Good for Broadcast Monitoring, Needs UI Improvements"
4/5
What do you like best about TVEyes?

I find the ability to receive emails of broadcast segments that have been published extremely beneficial for staying updated on media coverage relevant to my organization. The clip builder is another aspect I appreciate; it's very easy to build a clip, email it to myself, and store it in my folders efficiently. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

I don't see TVEyes as the most user-friendly platform. I wish it were more simplified as currently, you have to click a lot of things to get where you need to go. The search process for clips can be cumbersome, especially if broadcasters pronounce our name differently, which means the clips might not be captured accurately, and it takes much more time to find them manually. If the website was more intuitive and visually appealing, I would be more inclined to purchase TVEyes again. I would like a search engine within the platform that makes it easier to locate clips without utilizing too many toggles. Additionally, improvements could include making the buttons bigger and more visually appealing to simplify navigating and locating clips. Review collected by and hosted on G2.com.

LD
Lexi D.
PR & Communications Manager
Mid-Market (51-1000 emp.)
"Easy Onboarding and Improved Usability, But Duplicate Search Results Need Work"
4/5
What do you like best about TVEyes?

I like that setup/onboarding was relatively easy and the newer iteration of the software is much easier to use. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

I find there are lots of duplicate hits for my search terms. It would be better if the software could analyze those results and remove all the duplicates so I don't have to check everything multiple times. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"TV Tracking"
4/5
What do you like best about TVEyes?

Speed in which live TV is captured and available. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

I dislike that I can only backtrack so far. There are times I need to search further back then the system will let me and that is frusterating.

Also wish I could capture more cable channels. Review collected by and hosted on G2.com.

HR
Holly R.
Manager
Mid-Market (51-1000 emp.)
"Our teams love TVEyes!"
5/5
What do you like best about TVEyes?

TVEyes is a reliable and easy way to pull broadcast clients for our clients. We appreciate that we are able to search throughout the US and download clips for our tracking. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

Sadly some outlets are not available on TVEyes (i.e. Fox Business). I also wish their was a "download all button" to automatically download all the clips saved into the report. Sometimes it can also take quite a while to crop clips, although I'm happy there is the option to do so. Review collected by and hosted on G2.com.

Tanya R.
TR
Tanya R.
Senior Director of Media Buying and Client Management
Small-Business (50 or fewer emp.)
"Key to campaigns"
4/5
What do you like best about TVEyes?

TV Eyes helps our company keep track of ensuring stations are running correct traffic for our clients, while also helping us ensure we know what other clients are doing. It is key to our company! Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

We wish it would expand to cable systems as well! Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Great for Capturing Clips, But Recent Updates Cause Confusion"
4/5
What do you like best about TVEyes?

Like the number of TV outlets you capture. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

The latest update was a bit confusing and it is harder to clip. I also notice there are segments that capture our keywords on the transcript, but it's not spoken at all in the clip and is focused on something else entirely. There's also been a few instances where none of the transcript was captured and we had to go in and try and find it on our own. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Instant Access to Clips Saves Time and Boosts Efficiency"
3.5/5
What do you like best about TVEyes?

Having immediate access to all the video mentions in one spot to clip and trim for additional use is very helpful and a time saver Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

The user interface isn't very seamless. There aren't enough labels or quick tips for new users. It would be better if there were more customization options when building reports (i.e., a quarterly review analyzing month to month) Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Quick Alerts and Responsive Support, but Coverage and Media Metrics Need Work"
3.5/5
What do you like best about TVEyes?

QUICK ALERTS, KEY WORD SEARCHES, QUICK CUSTOMER SERVICE RESPONSE Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

LACK OF PODCAST NUMBERS, SOME STATIONS AREN'T LISTED, INACCURATE NUMBERS, NOT HIGH QUALITY VIDEO FEED Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Instant Media Coverage Insights, But UI Could Be More Intuitive"
4/5
What do you like best about TVEyes?

It's great to be able to get an immediate look into any coverage on TV/radio, in whatever market(s) that are relevant on a given day. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

The user interface, though SO much better with Insight, could still be made a little more dummy-proof. Review collected by and hosted on G2.com.

MT
Matthew T.
Manager, Communications and Baseball Information
Small-Business (50 or fewer emp.)
"Rochester Red Wings use of TVEyes"
4/5
What do you like best about TVEyes?

That we get emails sent to us with updated list of media coverage and can change the times of the emails as well. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

That we can not take clips straight from the dashboard and send them as links for people to view. Review collected by and hosted on G2.com.