It's an end-to-end and user-centric platform. We're a UK-based agency serving banks, and we required a solution that would enable them to automate the end-to-end lending cycle - from intake of applications, through underwriting, decisioning, servicing, and reporting - and TurnKey Lender fulfilled that requirement to the letter! The automation functionality and customizable processes have already reduced manual effort and processing time for all the clients by a significant margin.
I also value the ease with which we can modify credit products or redefine scoring models without substantial technical effort. Their support team was very responsive during onboarding and is a solid partner for maintenance and development. Review collected by and hosted on G2.com.
Yes, the platform itself is solid, but there is some learning curve as to implementing some of the more advanced features, especially when integrating with the legacy systems. There are a few spots in the UI that would benefit from a bit of modernisation or UX fine-tuning, but this does not impact functionality. And while support is responsive and very knowledgeable, we’ve had some slippage at times with requesting more customized feature fine-tuning. With that being said, once engagement is started, their team is solid on follow-through. Review collected by and hosted on G2.com.
