Turf is not the only option for Online Community Management Software. Explore other competing options and alternatives. Online Community Management Software is a widely used technology, and many people are seeking time saving, popular software solutions with social network integration, customer intelligence, and customer engagement. Other important factors to consider when researching alternatives to Turf include ease of use and reliability. The best overall Turf alternative is Salesforce Service Cloud. Other similar apps like Turf are Zoho Desk, Zendesk Support Suite, Freshdesk, and Intercom. Turf alternatives can be found in Online Community Management Software but may also be in Help Desk Software or Contact Center Software.
Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded with features like task management, 2-way calendar syncs and integrations. Axero is the leading intranet software that unifies teams and accelerates growth. We’re trusted by hundreds of organizations worldwide who rely on modern internal communication, collaboration, and document management tools to boost productivity and build a culture that employees love. Our market leading digital workplace solution is easy to use, so your entire workforce can efficiently move projects forward and find what they need in one centralized place. Integrate with the tools you use today, connect employees to important information, and have a single source of truth for your entire company. With our intranet platform you can: - Improve internal communications. - Centralize knowledge management. - Accelerate team collaboration. - Unite employees and drive culture. - Empower a thriving company with the best integrations, security, and services. Launch Axero in the cloud or on-premise, and never worry about upkeep. Our easy-to-use tools and flexible customization features require little work from IT, and grows with your company. You also gain access to our excellent support team, who is here for you every step of the way. With Axero, you can engage employees on any device. Whether people are on-the-go or frontline workers, everyone has access to the company intranet. Like walking into the office, signing into Axero instantly connects employees to the content, people, and projects they need to be productive. It’s your intranet, your way—leaving you with an engaged workforce ready to take on the day. We’d love to show you what our digital workplace can do for you. Learn more here: https://axerosolutions.com/
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Axero is an award-winning platform that unites your team and moves work forward. Your people, company updates, documents, projects, communication - all together, and all instantly searchable. Loaded with features like task management, 2-way calendar syncs and integrations. Axero is the leading intranet software that unifies teams and accelerates growth. We’re trusted by hundreds of organizations worldwide who rely on modern internal communication, collaboration, and document management tools to boost productivity and build a culture that employees love. Our market leading digital workplace solution is easy to use, so your entire workforce can efficiently move projects forward and find what they need in one centralized place. Integrate with the tools you use today, connect employees to important information, and have a single source of truth for your entire company. With our intranet platform you can: - Improve internal communications. - Centralize knowledge management. - Accelerate team collaboration. - Unite employees and drive culture. - Empower a thriving company with the best integrations, security, and services. Launch Axero in the cloud or on-premise, and never worry about upkeep. Our easy-to-use tools and flexible customization features require little work from IT, and grows with your company. You also gain access to our excellent support team, who is here for you every step of the way. With Axero, you can engage employees on any device. Whether people are on-the-go or frontline workers, everyone has access to the company intranet. Like walking into the office, signing into Axero instantly connects employees to the content, people, and projects they need to be productive. It’s your intranet, your way—leaving you with an engaged workforce ready to take on the day. We’d love to show you what our digital workplace can do for you. Learn more here: https://axerosolutions.com/