TUNE Pros and Cons

It has been with us for a long time, it's providing a tracking solution with many options to include in the tracking subids, other parameters, pixels/postbacks and more. You can let your affiliates enter billing information for invoice purposes, download reports with valid and reversed conversions and more. Review collected by and hosted on G2.com.

Firstly the price seems a bit steep in comparison to other affiliate tracking platforms such as Affise and Everflow. I do feel they give you too many options and that makes it a bit difficult to control an offer you want to add into the platform. So removing some options is ideal which in my case I simply ignore such options. Review collected by and hosted on G2.com.

the ability to get multiple offers at once, but their support is the best Review collected by and hosted on G2.com.

a lot of the reports don't have any simple explanation within the reporting page or what each filters do Review collected by and hosted on G2.com.

It gives you a comprehensive report on what you really want to check on any campaigns you set in TUNE! It also save reports so it will be easier to access the month to month traffic and data flow and performance. Review collected by and hosted on G2.com.

Conversion, Fraud, Partner and Offer report is a bit the same function with only less difference. Is there any other way that we can merge this functions and name it as Campaign Report in general? I think it would best to merge them and add the other functions in one access only see 1 report instead of generating different reports and create many files? Your thoughts on this. please. Thank you. Review collected by and hosted on G2.com.

the tracking, mobile technology. The support had always been great and the company culture stellar. It's a great platform with awesome API's. I'm interested to see what is next for the team - which is first rate - but I have a hunch from afar, that the changes to leadership have implemented and I'd also look to hire people who can push the company along into new growth areas for the business - partnerships, thought leadership Postback for HasOffers would have been HUGE and product development. Review collected by and hosted on G2.com.

Lack of product development - ecommerce and also influencers seem to be 2 categories that Tune could have been more prominent in. Things like mobile re-directs based on device should be standard as they are with attribution providers, having to set up 2 campaigns for mobile app campaigns seems dated. I dislike companies like Impact taking the lead in UK and APAC on industry leadership - it feels to me that Tune used to lead the industry but now it's playing catch up (in terms of perception). The platform seems very similar and the product releases feel like iterations instead of launches. The 'partnership' ecosystem is something that Tune has led for years, but now it feels that other companies have taken this.

I think the new pricing structures of 1 year commitments on pro feels like a cash grab - i'd just reduce support for Pro and have alerts go out to Pro users via SMS/email when their click volumes are going over their pro-rata - no one like bill shock and pricing on clicks also seems a little dated.

It's still the best platform - but work needs to be done to make sure everyone understands and realises that - companies like PHG and Cake are still hanging in there and perhaps thats HO was late to the party on advertisers (not networks) Review collected by and hosted on G2.com.

It is a self-service platform, which has good explanations of each functionality. It serves for all phases of affiliate marketing. I work mainly in email marketing, in which we vitally need everything to track correctly. I recommend the support team because by writing to them from anywhere in the world, you will have a response in a short time. Review collected by and hosted on G2.com.

It is still a long way from being an intuitive and self-guided tool. You must have experience managing other digital marketing platforms, so that in the beginning you can understand it. It is missing that you can send a preview of the email to the client from the same platform. Or that you can perform tracking tests easily and quickly. Review collected by and hosted on G2.com.

I like that it is easy to manage our partners especially when they have payouts that are owed to them. We can easily show them how much they are going to be paid out. Also there is direct deposit which makes it flawless when sending them what we owe! Review collected by and hosted on G2.com.

The thing that I do not like is when you do delete a partner, it is still left in the database. I understand that is has to be in there just in case, but it can get messy if you have multiple partners. Review collected by and hosted on G2.com.

There isnt much to like about this software. Support is barely there or misunderstands most requests. Software is expensive for the features. Very slow and buggy. You will get offers showing as invalid and have to refresh the page to get them to show up. Review collected by and hosted on G2.com.

Software is very expensive compared to others in the same category. They are also not friendly like other providers. Most people work to get you as a client, not these people. Review collected by and hosted on G2.com.

The supporting team quickly response and that it has everything I need to run mi offers Review collected by and hosted on G2.com.

Not dislike, but it would be great if it had quicker access to some offers Review collected by and hosted on G2.com.

Stability, functionality, detailed statistics, possibility to operate with email (html) creatives Review collected by and hosted on G2.com.

Ease of use, difficult setting of various payouts for different countries in one offer, impossibility of downloading excel reports Review collected by and hosted on G2.com.

Tune offers multiple options to create affiliate campaigns and track easily. It's easy to use and the Team at Tune is super responsive anytime a quesiton pops up. Review collected by and hosted on G2.com.

Affiliate commissions reminders should be sent if payment is late to remind to send. Review collected by and hosted on G2.com.