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TTEC
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TTEC
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3.7 out of 5 stars
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TTEC Reviews & Provider Details - Page 2

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TTEC Overview

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What is TTEC?

TTEC is a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands. We design, build, operate, human, amazing, scalable, smarter, connected digital, agile, smart, efficient, automated, optimized, and exceptional customer experiences. Our mission is to accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands. Founded in 1982, the company’s over 50K employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. To learn more about how TTEC is bringing humanity to the customer experience, visit https://www.ttec.com/

TTEC Details
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TTEC Community
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Provider Description

TTEC provides technology-enabled customer experience solutions. We manage critical business processes for Global 1000 companies.

Seller Details
Seller
TTEC
Year Founded
1982
HQ Location
Englewood, Colorado
Twitter
@TTEC
230 Twitter followers
LinkedIn® Page
www.linkedin.com
5,546 employees on LinkedIn®
Ownership
NasdaqGS:TTEC
Phone
+1.303.397.8100
Total Revenue (USD mm)
$1,275
AJ
Overview Provided by:
Akbar Jaffer
B2B Technology Marketing Executive

Recent TTEC Reviews

Verified User
P
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Positive experience"
Overall a positive company culture, focus on employee development and growth opportunities, supportive supervisors, flexible work arrangements, an...
Read more
Ma. Hazel D.
MD
Ma. Hazel D.Enterprise (> 1000 emp.)
4.5 out of 5
"TTEC Review"
It has numerous clients that you could apply to that would best fit your qualifications.And once one closes they tend to transfer you from another ...
Read more
Subhadip K.
SK
Subhadip K.Small-Business (50 or fewer emp.)
5.0 out of 5
"TTEC , A great technology based service provider for customer engagement and service"
Best in TTEC is human centric and collaborative. More engagement is always helpful to set up a new bridge among a ecosystems. TTEC provides best p...
Read more

TTEC Media

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12 TTEC Reviews

3.7 out of 5
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12 TTEC Reviews
3.7 out of 5
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3.7 out of 5
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TTEC Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for TTECQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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Verified User in Translation and Localization
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Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TTEC?

Teletech has professional and well trained personal. They always are looking to solve any issue you have.

They work hard every day to satisfied their costumers. Review collected by and hosted on G2.com.

What do you dislike about TTEC?

right now I don't have a serious dislike. They just do their work as good as the can and always in a proactive way. Review collected by and hosted on G2.com.

Recommendations to others considering TTEC:

I really recommend Teletech. Review collected by and hosted on G2.com.

What problems is TTEC solving and how is that benefiting you?

Resolve some issues with my system. Review collected by and hosted on G2.com.

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Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TTEC?

I like that is company is always hiring for different types of outsourcing positions. They have almost a full grasp and monopoly in this field. It is fairly easy to get hired and they have always provided paid training for each position you get hired for. Review collected by and hosted on G2.com.

What do you dislike about TTEC?

What I dislike is not all software is equipped to handle the business load this company receives. This causes crashes often creating customer dissatifaction. Seems like the corporate could stand to invest in hiring some bigger wig types to iron out some of the kinks to ensure customer satisfaction as well and employee satisfaction. Review collected by and hosted on G2.com.

Recommendations to others considering TTEC:

Be prepared to work hard! Review collected by and hosted on G2.com.

What problems is TTEC solving and how is that benefiting you?

None. Working for this company WAH has helped me alot. When I was unable to work outside of the home due to illness it was a great way for me to be able to still be the sole provider of my household. Review collected by and hosted on G2.com.

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