# TrustRadius Reviews **Vendor:** TrustRadius **Category:** [Technology Review Platforms ](https://www.g2.com/categories/technology-review-platforms) **Average Rating:** 3.5/5.0 **Total Reviews:** 40 ## About TrustRadius TrustRadius is a comprehensive B2B technology decisioning platform that empowers buyers with in-depth product information, verified user reviews, and research tools to make informed purchasing decisions. Founded in 2012 and headquartered in Austin, Texas, TrustRadius has become a trusted resource for businesses seeking transparent and unbiased insights into various software products. Key Features and Functionality: - Verified User Reviews: TrustRadius offers detailed, long-form reviews from authenticated users, ensuring credibility and depth in feedback. - Comprehensive Product Information: The platform provides extensive product details, including specifications, pricing, and feature sets, enabling buyers to evaluate options thoroughly. - Research Tools: TrustRadius includes tools like research boards for organizing software evaluations, side-by-side product comparisons, and interactive demos to facilitate the decision-making process. - Intent Data and Integrations: The platform offers intent data integrations with services like Salesforce, 6sense, LinkedIn, and Demandbase, providing vendors with insights into buyer behavior and preferences. - Content Syndication and Lead Generation: TrustRadius enables vendors to leverage customer reviews and intent data for lead generation through its Integrated Content Syndication Network. Primary Value and Solutions Provided: TrustRadius addresses the need for transparency and trust in the B2B software purchasing process. By offering authentic user feedback and comprehensive product information, it helps buyers make confident decisions without relying solely on vendor claims. For vendors, TrustRadius provides a platform to showcase their products, engage with potential customers, and gain valuable insights into market trends and buyer intent. This dual approach fosters a more informed and efficient marketplace for business technology solutions. ## TrustRadius Pros & Cons **What users like:** - Users value the **authenticity of reviews** on TrustRadius, enhancing trust and confidence in product choices. (1 reviews) - Users value the **extensive product variety** offered by TrustRadius, aiding informed software choices for diverse business needs. (1 reviews) - Users value the **detailed software comparisons** on TrustRadius, enabling better-informed decisions for their business needs. (1 reviews) - Users appreciate the **clean interface** of TrustRadius, finding the reviews to be authentic and trustworthy. (1 reviews) - Users value the **detailed software comparisons** on TrustRadius, helping businesses choose the best tools for success. (1 reviews) **What users dislike:** - Users note the **limited features** of TrustRadius compared to competing review sites, affecting its overall appeal and audience reach. (1 reviews) - Users find **limited product availability** on TrustRadius, affecting its competitiveness against larger review platforms. (1 reviews) - Users express frustration over the **bait and switch approach** , finding the review process lengthy and unrewarding. (1 reviews) - Users express frustration with the **reward issues** , citing deceptive practices and lengthy review processes without compensation. (1 reviews) ## TrustRadius Reviews ### 1. Trustradius a great platform for software selection **Rating:** 4.5/5.0 stars **Reviewed by:** Nayan J. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2025 **What do you like best about TrustRadius?** Trustradius is a huge platform it tells me about the various software which can be integrate with our business and can be used to strengthen the business process. Trustradius software comparisons are great and very detailed resulting any small medium big business owners can read them and select the best software tools through trust radius. **What do you dislike about TrustRadius?** So far I haven't found anything to dislike about trustradius is very keen to to verify their users and try to give the honest reviews. **What problems is TrustRadius solving and how is that benefiting you?** Being a BDM in. Fashion industry i need really those software and platform who boosts our business sales and give a overall growth to our business. There so many software tools I have suggested to my company with the help of trustradius. It's a great platform for business owners freelancers and coworkers. ### 2. Bait and switch **Rating:** 0.0/5.0 stars **Reviewed by:** Bradd C. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about TrustRadius?** Clean interface, reviews seem authentic. **What do you dislike about TrustRadius?** Gets their reviews via bait and switch. They often take an hour or longer and require intimate knowledge of a product, but then they publish the review but send an email saying it wasn't good enough for a reward. **What problems is TrustRadius solving and how is that benefiting you?** It was supposed to solve choosing various saas choices, but failed miserably. ### 3. Transforming Business Tech Buying with TrustRadius – Insights, Confidence, Results **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley M. | Logistics and Transportation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about TrustRadius?** Since the description ends with “Our Values,” listing these values briefly would add a personal touch and attract customers and employees who align with the company’s mission. **What do you dislike about TrustRadius?** TrustRadius competes with other review sites like G2 and Capterra, which may have more comprehensive databases or higher traffic. This could impact TrustRadius's ability to capture a broad audience in a competitive review site landscape. **What problems is TrustRadius solving and how is that benefiting you?** Need for Product Improvement Feedback Solution: TrustRadius captures customer feedback that technology companies can use to improve their products, based on real user experiences and constructive criticism. Benefit: As a tech brand, this feedback helps you understand user pain points and potential feature gaps, enabling you to enhance your offerings and stay competitive in the market. ### 4. TrustRadius Review **Rating:** 4.0/5.0 stars **Reviewed by:** TUREEN PUNIT G. | Corporate Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about TrustRadius?** TrustRadius is one of the best platforms to find user reviews and real-world insights on various business software and services. It helps users make software purchase decisions by providing authentic and unbiased user reviews. It has an intuitive interface and is easy to use. We use it regularly to find the software that best suits our needs. Its customer support provides help promptly. **What do you dislike about TrustRadius?** TrustRadius does not cover all sorts of software and services, hence limiting the platform's utility for users who are seeking reviews on niche or less common products. **What problems is TrustRadius solving and how is that benefiting you?** We use TrustRadius regularly to read user reviews, vendor comparisons, and product research purposes. We use comparison tools available on TrustRadius to multiple software and vendors before making the purchase decision. We also share our reviews and insights about the software we use on TrustRadius to help other users take informed decisions. ### 5. A platform that gives Great Analysis of different software **Rating:** 4.0/5.0 stars **Reviewed by:** Apeksha J. | Hospital Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TrustRadius?** Trustradius is a website cum platform where I get information about various software for example billings, employee management, cyber security, etc. Trustradius helps me as a user to select the best product for the required business purposes. It collects and displays the overview of the software its user reviews and feedback, pros and cons of the software. Trustradius reviews are thorough and detailed to make decisions even better for the purchase of any software for our business utilization, It's a great platform to choose software for different domains. **What do you dislike about TrustRadius?** There is nothing to dislike about Trust Radius it's an awesome platform for selecting the best software according to our needs and fits our price range. Only one suggestion It would be a great option if Trustradius could provide us reviews in the form of videos where details of login and using experience could be recorded It can be more beneficial to us for understanding more clearly the work performance of the software. **What problems is TrustRadius solving and how is that benefiting you?** I have used TrustRadius for various purposes I work in a hospital where we need to enhance our marketing performance with the help of trust radius I have shortlisted a few of the best marketing tools. Trustradius user login is amazing it gives you the best software list according to my search and then individually I can go through their user experiences ultimately it helps to select the precise product according to the needs. ### 6. Trust radius **Rating:** 5.0/5.0 stars **Reviewed by:** Rupesh U. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about TrustRadius?** Review selection range is varies and provide wide range of selection procedure. **What do you dislike about TrustRadius?** As of now the length of review options are high so it's taking too much time. **What problems is TrustRadius solving and how is that benefiting you?** It's review syst benifits the users to do assessment before entering into the same. Also prons and cons options are there. Also when you go through product review it can help you to contact the reviewer. ### 7. Trustradius for software reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Dnyanoba M. | Deputy Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about TrustRadius?** We can get a lot of software reviews on TrustRadius from where we can find the right software and accordingly we can decide to buy a software. We can contribute our review also on this platform. **What do you dislike about TrustRadius?** Most of the reviews on the TrustRadius are repeated and user interface also diificlt. TrustRadius can work on user interface and dashboard for ease of understanding. **What problems is TrustRadius solving and how is that benefiting you?** Trust radius is helping us to find the right software by reading multiple of the comments and reviews from their users. TrustRadius is helping many to get many concise data about software at one place. ### 8. They don't accept negative reviews and they don't tell you why they won't publish it. **Rating:** 0.0/5.0 stars **Reviewed by:** Haris N. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about TrustRadius?** Nothing. Using the site also takes lot of time. **What do you dislike about TrustRadius?** I took lot of time to review about Zoom where I am a paid customer. But TrustRadius rejected the review without giving me proper reasons. **What problems is TrustRadius solving and how is that benefiting you?** It didn't benefit me. I thought I can put review about Zoom so that other users will benefit because of my review. But they rejected my review. ### 9. Trust is in their name but not in Incentive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TrustRadius?** No doubt, TrustRadius is one of the leading sites for honest reviews. They let user to give detailed reviews on the product they are reviewing. It provides unbiased data to help the decision-makers to go for good and worthy ROI products. **What do you dislike about TrustRadius?** The only problem with TrustRadius is they lure with incentivized reviews but when it comes to deliver that they creat unnecessary confusion to just declining to give the gift cards. So many ifs and buts in providing a reviewer with a Gift Card **What problems is TrustRadius solving and how is that benefiting you?** TrustRadius has helped me in finding better products which is suitable for the organization. TrustRadius has helped me in achieving ROI for the purchases i made. ### 10. SATISFIED WITH MODEL **Rating:** 5.0/5.0 stars **Reviewed by:** Shouvik C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about TrustRadius?** THIS IS ONE OF THE MOST EASY TO USE PORTAL WE USE IT TO PROFILE CLIENT IT MAKES THE JOB REALLY EASY AND ALSO IT HELPS IN GIVING A BETTER DECISION MAKING RESPONCE MORE OVER I HIGHLY RECOMEND THIS TO ALL THE WORK PLACE **What do you dislike about TrustRadius?** WHAT I FEEL IS THE INTEGRATION WITH THE CRM CAN BE A BETTER WAY AS IT IS A LITTLE COMPLEX BUT THEN THE DEPLOYMENT CAN BE IMPROVISED BY FINDING A BETTER INTEGRATION MODEL **What problems is TrustRadius solving and how is that benefiting you?** IN BASICALLY GIVES THE EXACT CLARITY BEFORE OUR DEAL IS DONE WITH ANY COMPANY AS WE DO QUITE A LOT B2B SEVICE WITH THE FEEDBACK OF THIS WE CAN EASILY VERIFY IF THE CLOSURE WILL GIVE US THE PROFIT OR IT WILL BE A LOSS ### 11. Trust is only in their name **Rating:** 2.0/5.0 stars **Reviewed by:** Faiz R. | Assistant Manager, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about TrustRadius?** TrustRadius offers a wide variety of software reviews that are helpful in making vital decisions while making a purchase. Reviews are from genuine and verified resources making your decision even better. **What do you dislike about TrustRadius?** Luring individuals through incentivized reviews but not disclosing complete information makes it a misleading platform. Writing reviews takes an eternity with so many questions making it boring and just for the incentive purpose. **What problems is TrustRadius solving and how is that benefiting you?** TrustRadius although helps me in making decision related to software and services and its reviews has been useful. Thier incentive offers are not as great as compared other like G2 or Capterra. Hope they would work on that. ### 12. Reliable platform for partner selection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about TrustRadius?** TrustRadius is a reliable and a trustworthy platform where you can find genuine and detailed reviews from users, consultants, administrators etc. It aids in decision making while shortlisting or deciding upon any partner that you choose to work with. **What do you dislike about TrustRadius?** In very few instances I have come across certain reviews which are not authentic they seem to be cut copy pasted from some other review platforms. TrustRadius should work on getting those fixed. **What problems is TrustRadius solving and how is that benefiting you?** It helps you to find out the best alternatives for a partner that you are considering. The decision making becomes faster, easier and validated. Evaluation of a partner is much simplified, and streamlined. ### 13. Start off good but ends up as a scam. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about TrustRadius?** I did many reviews for them in the past. I enjoy giving my opinion and appreciate it when it's asked for. But had a horrible experience after they lied and scammed me after so many times of working with them. **What do you dislike about TrustRadius?** Support doesn't help. They lie and even though you show proof on screenshots and try to get to a resolution they will take a long time to reply, and their answers are not professional. **What problems is TrustRadius solving and how is that benefiting you?** I don't solve any problems and they certainly don't either. I thought of it as a good honest review site but came to realize they just scam people and don't care at all about their users. ### 14. Trust Radius have variety of software and clear way for new business opportunities! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about TrustRadius?** The transparency or reviews. I am currently using familiar software that is here and it is so good to see that actual software is trusted software compare to other competitors I think you can guarantee that the trust radius is genuine and high-quality services to help prospective software buyers. **What do you dislike about TrustRadius?** Before trust radius is asking a bunch of questions and it was tiring to answer almost the same questions again and again. not every one of us is professional in software. Most here are looking for a demo or trial first before they can make a decision. **What problems is TrustRadius solving and how is that benefiting you?** What I don't like is when I gave my review it was not appropriate for your review processor to ask me about the email address of my company workplace. It is private! Because too many bunches of questions before not every time you can pay attention to every detail. It was frustrating. ### 15. Wonderful Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about TrustRadius?** TrustRadius helped me do good research on some software I needed for my business. I was able to know what I wanted and more, I could see reviews from other users and this helped me make the decisions I made. **What do you dislike about TrustRadius?** I do not have anything that I dislike about TrustRadius. I would only wish they made more people aware of their existence so as to serve more people and leave them satisfied as I was. **What problems is TrustRadius solving and how is that benefiting you?** TrustRadius has enabled me to know a product better and gain more confidence in the product from the information I get from the website. This has helped me get the right tools for my business to thrive. ### 16. Redundant platform with a misleading incentive program **Rating:** 0.0/5.0 stars **Reviewed by:** Ankit S. | Professional Services Implementation Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about TrustRadius?** There is nothing likable at all regarding Trustradius. It is a powerless platform that can be easily manipulated by vendors. The organization uses cheap tricks to avoid giving out promised rewards. In this age of automation, the platform is heavily dependent on manual intervention from its back-end support team. **What do you dislike about TrustRadius?** The platform boasts of supporting genuine individual reviews which cannot be manipulated by vendors. My platform with the experience states otherwise. I have written proof from one of the trustradius executives wherein they have stated that they have removed reviews as they believe the vendor is not sure if I have used their products. I have experience working on the vendor's products for more than a decade and can publish proof as and when required. if a genuine review (which ideally didn't say anything negative about the vendor) can be removed so easily then its not hard to gauge the authenticity of Trustradius. **What problems is TrustRadius solving and how is that benefiting you?** Trustradius is just another redundant platform which publishes partial reviews. There is no sense of respect for individual reviewers. The incentive review program is misleading and they don't respect any time the reviewer has spent writing reviews given the fact that the reviewer has been invited to write reviews. ### 17. One of the best review rating platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tarun A. | Account Director- International Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about TrustRadius?** Genuine Reviews Good Analytics Decision making tips Easy navigation Reflect hidden stats 360 Feedback of the tool **What do you dislike about TrustRadius?** I am not aware any such dislikes I am not aware any such dislikes I am not aware any such dislikes **What problems is TrustRadius solving and how is that benefiting you?** Heping companies to buy right software with early feedback ### 18. Sincerely Trustradius is one of the best in its area **Rating:** 5.0/5.0 stars **Reviewed by:** Isaura J. | Pesquisas e inquéritos, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2022 **What do you like best about TrustRadius?** Easy and practical to use, Trustradius is one of the best software I've used. I name this app as the best of 2021. It has a very clean interface; the questions are very easy to answer. They hardly disapprove of our reviews. The wonderful thing about this software is that it pays very well, is 25 dollars for each review. **What do you dislike about TrustRadius?** Of Trustradius I only have positive aspects to highlight, without a shadow of a doubt and one of the best, it is possible to know much software using Trustradius **Recommendations to others considering TrustRadius:** Guys, let's not waste time; sign up for Trustradius, and you won't regret it. It's easy to use, the technical support is fast, and there's no shortage of work **What problems is TrustRadius solving and how is that benefiting you?** Using Trustradius, I have improved my writing. In addition to the financial incentive, I started to use some software due to the evaluation in Trustradius ### 19. Reviews you can trust from TrustRadius **Rating:** 5.0/5.0 stars **Reviewed by:** Padhu L. | Process Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about TrustRadius?** The best platform I've used ever to find reviews and compare them with others products on the market. It helps to decide on which product to choose over many products in suggestion lists. **What do you dislike about TrustRadius?** I heard TrustRadius is providing gift cards for user reviews but I haven't received any emails for the same. Some products are listed in their product on which they can focus. **What problems is TrustRadius solving and how is that benefiting you?** To compare the features and other benefits of the products which am planning to buy in near future. It helps me with genuine reviews of its user that gives me more confidence to choose a specific product. ### 20. Powerful reviews site to help corporations choose software **Rating:** 4.5/5.0 stars **Reviewed by:** Oleksandr T. | Product Owner, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2021 **What do you like best about TrustRadius?** 1) I love their bonus program. I have a lot of experience using the software and can gladly exchange the time spent on a review for a small bonus. That is a reason why I contribute to TrustRadius and similar sites. 2) I like how they automatically select programs for reviews for me, precisely the ones that I use and that I like. 3) I get recommendations to try new programs based on my interests, and it's amazing **What do you dislike about TrustRadius?** The process of writing reviews was incredibly tedious before, and lately, it has been just long. Unlike G2, there it is not 5 minutes, but up to 30 minutes. **Recommendations to others considering TrustRadius:** Here you can not only search for valuable information about the software, but also share your experience to help people like you **What problems is TrustRadius solving and how is that benefiting you?** Firstly, I can share my experience using the software with those who need it and who are looking for advice. Second, a small bonus encourages me to write more, better, and more concretely than improving my writing skills. ### 21. They are not better than G2 **Rating:** 3.5/5.0 stars **Reviewed by:** Annpurna S. | Market research analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about TrustRadius?** Nothing. They will send you email for review writing at the end they will not give you any gift card **What do you dislike about TrustRadius?** You spend your 10-15 minutes review writing at the end they don't give you gift card. They sent message we have published your review, later they did not give anything. **Recommendations to others considering TrustRadius:** NA **What problems is TrustRadius solving and how is that benefiting you?** I used to read reviews before purchasing any tool. I really not find it good. ### 22. Radius Trust (My Opinion) **Rating:** 4.0/5.0 stars **Reviewed by:** Ian N. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about TrustRadius?** It is really helpful in terms of finding trusted reviews, and the best part is there are no ads or paid reviews. **What do you dislike about TrustRadius?** Sometimes you do not find reviews for all the software or versions you are looking for. It happened a few times and I need to go to another reviews site to get the info I was trying to get. **What problems is TrustRadius solving and how is that benefiting you?** Getting peer reviews about tools or platforms that I can adopt for my internal processes. There are to many options in the market but having this kind of resources is a awesome. ### 23. Very nice platform for business software reviews, on pair of G2 **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel A. | Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2021 **What do you like best about TrustRadius?** A super easy and intuitive interface makes it very easy to write reviews for all business software you use. With vast coverage of business software, with well-built categories and search functionality to find all software you are using on day to day or work. The amount and quality of existing reviews already in their catalog gives good coverage on the business software industry and adds trust to their platform. **What do you dislike about TrustRadius?** The only downside I can think of is that if you were promised a reward, it takes up to 7 days to receive it in your email, so other platforms like G2 are better on this topic. Also, the website does not make very clear about rewards and status. I guess it intentionally tries to hide rewards because not all reviews are rewarded. **Recommendations to others considering TrustRadius:** Very easy to get started, would recommend to anyone in the business industry so that we can increase the quality of business software and add accountability to the products. **What problems is TrustRadius solving and how is that benefiting you?** If you are super happy with a business product and want to share it with the rest of the world, or if you are upset and unsatisfied with a business product and want to make sure no other company makes the same mistake in buying this software solution. Sharing your honest review will help the community make better decisions. The feedback will definitively reach the original company to potentially improve their product and fix issues highlighted by many reviewers. ### 24. Taking Customers hard efforts and not giving rewards as per mentioned **Rating:** 0.0/5.0 stars **Reviewed by:** Pooja M. | Senior Executive Human Resources /Talent Expert , Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about TrustRadius?** I would love to write reviews of my software on Trustradius. **What do you dislike about TrustRadius?** But they had broken my trust. I wrote one review and get rewarded for the same. So I got another to write a review and get rewarded for the same. But then they published my review and told me it was an error when we first send you the reward. Now we cannot send you a reward for the same. I write reviews with all my hard effort and it takes our time and energy and they people do like this. **Recommendations to others considering TrustRadius:** Would recommend not to use this at all **What problems is TrustRadius solving and how is that benefiting you?** No problems I have solved with this. It is all waste site. I will not write now any reviews. ### 25. "Super Platform to Chose right Product." **Rating:** 5.0/5.0 stars **Reviewed by:** Anil R. | Senior Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about TrustRadius?** Very Good site for a Product review, Geniune Review help to purchase and select right product **What do you dislike about TrustRadius?** I faced a problem while updating my Profile information. **What problems is TrustRadius solving and how is that benefiting you?** Before Purchasing or selecting products, we definitely see the review about that product on the Trustradius Website. ### 26. A better software purchase companion **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed N. | Group Financial Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2021 **What do you like best about TrustRadius?** TrustRadius helps in buying the right software for our company by showing genuine reviews of the different type of users. **What do you dislike about TrustRadius?** Nothing much to fill in this box! keep improving! **What problems is TrustRadius solving and how is that benefiting you?** Selecting the best software that suits our company structure. ### 27. Trust Radius experience has not been all that **Rating:** 2.5/5.0 stars **Reviewed by:** Hank D. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about TrustRadius?** The ability to review and get reviews on products you may require.. **What do you dislike about TrustRadius?** They say they payout for reviews, but they do not do so all the time. **Recommendations to others considering TrustRadius:** I DO NOT RECOMEND. **What problems is TrustRadius solving and how is that benefiting you?** I can find reviews on products I would like to use and recommend. It helps find replacements as well. I have used them for reviews, and they stopped paying after it. They promise to pay then stop. ### 28. Reliable and trustworthy! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2021 **What do you like best about TrustRadius?** Get to read views from all the spectrum.They are not limited to great ones only showcases the other side too. **What do you dislike about TrustRadius?** Would like to see more people actually using the software, shows how indepth they know about it. **What problems is TrustRadius solving and how is that benefiting you?** Trying to put out a report for comparison of two similar softwares. ### 29. Awesome Platform for New Software Research and Purchase **Rating:** 5.0/5.0 stars **Reviewed by:** Vandana M. | Technical Architect, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about TrustRadius?** TrustRadius is one of the most trusted and used websites when it comes to reading honest, detailed and in-depth reviews. I have also been using TrustRadius for almost 3 years now and have made many software buying decisions based on the reviews and talking to their experts. I was told about TrustRadius by a colleague who got 25$ for writing a review and she invited me to write a review as well. I was very pleasantly surprised to know that they offer 25$ for every successfully posted review. But it isn't that easy because you can only earn the gift card if you get an invite from them and not directly go and write any review which you please. I especially like that they have covered all the columns about a software example likes, dislikes, usability, problem-solving, and alternatives. I also liked the search functionality which they provided because it helps you to cruise through and just look at what you are interested in. **What do you dislike about TrustRadius?** I have thoroughly enjoyed using their website because it provides a lot of value and resources to help you make the right decision. My only problem with their website is that if you write a review for them, you have a 50-50 chance of it getting approved because they are very particular about what goes on their website but you need to understand that the person has spent a considerable amount of time in writing that review and you need to tell them what did you not find up to the mark and just decline it without any reason. **Recommendations to others considering TrustRadius:** It's an outstanding platform for reading reviews and getting to know the software in depth before making a final call. **What problems is TrustRadius solving and how is that benefiting you?** It has helped us enormously to take the right decision when we want to buy or subscribe to any new service or software. It has been a blessing for our team because everyone visits the website and reads their multi-dimensional reviews which helps us in ticking off the features which we want and once we have decided. Then we can get in touch with the representative of that company or software from that website only which is very convenient. ### 30. Excellent Source for Detailed, in-depth and Quality reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Bharat s. | Senior Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about TrustRadius?** Trustradius has gained a lot of recognition lately in the software reviews domain. The main reason for their popularity is the multi-dimensional reviews they have on there website. Those are detailed in almost every aspect like what's good about the product, what's bad about it, what are the alternatives, what is your ROI and how exactly have you benefited from this product. They have a word count for each of those questions, so you just can't give a one-line answer. You really need to invest your time and effort and note down your personal experience with that product. The good thing is that they do reward you well for your time and energy spent in writing that review. Their gift cards vary from 15$ to 25$ depending upon the software or product which you are reviewing. **What do you dislike about TrustRadius?** It is a review website and it provides you with good quality, honest and detailed reviews. The only issue I had with the site is that there aren't enough reviews on a particular product, it might be due to the reason that not everyone wants to spend that much time and effort in writing a review and then again their approval process is quite strict and they don't allow reviews which do not meet their set standards. **Recommendations to others considering TrustRadius:** TrustRadius is a very good source to do your research about Softwares and reading into unbiased, comprehensive and multi-aspect reviews. **What problems is TrustRadius solving and how is that benefiting you?** TrustRadius has helped us a lot in doing research on particular tools and products. The in-depth review really helps bring out all the aspects of the software. you have the option of comparing 2 software as well side by side to see which one meets your desired expectations better. They often take feedback from you after you have visited their site, which is a great thing because they continuously want to improve and want you to let them know how can they better themselves in all the areas. ### 31. Trustradius and other pages to read reviews are very good. **Rating:** 4.5/5.0 stars **Reviewed by:** Lillian Leah R. | Chief Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2019 **Describe the project or task TrustRadius helped with:** Having Trustradius was a great decision, when we used Trustradius we were also reading reviews from other pages in order to make a better purchasing decision. I think that this type of pages like Trustradius to read reviews are very helpful. **What do you like best about TrustRadius?** We use Trustradius to improve decision making before purchase. With Trustradius we were able to know which were the most specific qualities of each product and we were able to know the best alternatives. We were able to evaluate each product thanks to Trustradius and we were able to know many specific and very detailed characteristics that the suppliers of the products never specify. **What do you dislike about TrustRadius?** I did not like that the search filter did not work, we were trying to find products that would give us a free trial, but with the wrong search filter of Trustradius we never found them. **Recommendations to others considering TrustRadius:** Before buying first you have to evaluate. With Trustradius you can evaluate and know which is the best product or which is the one that adapts to your company. Of course I recommend it, but you must remember that you have other pages similar to Trustradius that are also very good. **What problems is TrustRadius solving and how is that benefiting you?** Problems of precise selection of products that can be adapted to our entire work environment. We judo enormously for the selection of products. ### 32. Comprehensive and Insightful reviews helps you to take the best decision **Rating:** 4.0/5.0 stars **Reviewed by:** Raghav V. | Technical Architect, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2019 **Describe the project or task TrustRadius helped with:** Well, I am a Technical Architect. So, it's my job to keep an eye on the latest tools and trends in the market in my area of expertise, in order to help my company take the best decision on what to buy and what not to. TrustRadius has helped me a lot with that sort of market analysis of tools because of the detailed and honest reviews which you find on their website. **What do you like best about TrustRadius?** The major plus point which separates TrustRadius from other review sites is the quality and attributes of their review. Each review is categorized into several parts like Where you used the tool, Pros, Cons, ROI, Alternatives and finally a recommendation for it or not. I use their reviews to study new tools and what are its advantages and shortcomings compared to another tool of the same domain. They actually invite you to write those detailed reviews and provide a handsome return as well in the form of 25$ Gift cards. But, they have a very strict screening and approval process, So not many reviews which are submitted gets approved. **What do you dislike about TrustRadius?** There aren't any dislikes towards TrustRadius, but I do feel that they lack in the number of reviews per tool column. As the reviews are difficult to be approved and published, Hence we find quite less number of reviews to take a decision on a particular tool. **Recommendations to others considering TrustRadius:** This is one of the best places to read honest, detailed and quality reviews about the tool which you are planning to purchase. Definitely give it a shot and you will definitely benefit from it. **What problems is TrustRadius solving and how is that benefiting you?** I have used TrustRadius for my analysis of various tools and to see how they stack against each other. Another great feature of TrustRadius is that you can directly contact the team behind a particular tool from the TrustRadius website review page. It has helped us to make the right choice and therefore saving Time and Money by not investing a tool which isn't up to the mark. ### 33. It is a sweet and bitter experience. **Rating:** 3.0/5.0 stars **Reviewed by:** Connor D. | Assistant Human Resources Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2019 **Describe the project or task TrustRadius helped with:** It was a sweet and bitter experience with Trustradius, this is because it has very good and accurate reviews but the search filter is deficient and very annoying. **What do you like best about TrustRadius?** Being able to find completely detailed software reviews according to the characteristics of each product is the best of Trustradius. The reviews are varied, highlight positive and negative characteristics. In addition, the reviews contain specific features such as integration, compatibility, ease of use, compatible operating systems and many other features that are very useful when making a decision. **What do you dislike about TrustRadius?** The search filter is not very good, I do not find the possibility of searching the Software according to the price and according to the class or the size of the ideal company for each product. I would like to be able to filter my search according to the size of my company in order to be able to acquire products that better adapt to our needs. **Recommendations to others considering TrustRadius:** I am not sure about recommending it because it is annoying that it is not having a good search filter. But I will consider that Trustradius was very useful once we were able to find the products that were designed for my type of company. For all this reason I will recommend it, but with qualifications. **What problems is TrustRadius solving and how is that benefiting you?** Trustradius was very helpful, but it could have been better if your search filter was more accurate. Of course Trustradius helped us to buy software, but I would have liked not to spend so much time looking for and reading reviews of products that are not designed for my type of company, this problem can be solved if Trustradius manages to improve its search filter. ### 34. Using pages to evaluate possible purchases of software is a good option. **Rating:** 3.5/5.0 stars **Reviewed by:** keira w. | Human Resources Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2019 **Describe the project or task TrustRadius helped with:** My story with trustradius is simple, it is a platform that helps avoid unnecessary costs when buying software. Trustradius is one of the solutions to avoid errors. **What do you like best about TrustRadius?** Trustradius is one of the pages that I have used to analyze the positive and negative qualities of softwares. I have noticed that the reviews are very detailed and I like that. It is a good B2B platform that allows you to appreciate the more detailed aspects of the software. **What do you dislike about TrustRadius?** Although the reviews are very accurate, I am hoping for an improvement in the veracity of the reviews. You just have to do a very simple thing (you only have to ask the users of the software for a test in order to verify that they are real and current users). **Recommendations to others considering TrustRadius:** I can only tell you that, if I recommend it, before buying software. **What problems is TrustRadius solving and how is that benefiting you?** We solved problems of unnecessary expenses when buying a software. Although their reviews do not give me the assurance that they are real, I still like this page to evaluate a possible purchase. ### 35. Trustradius is a not very reliable alternative **Rating:** 3.5/5.0 stars **Reviewed by:** Elena C. | Assistant Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2019 **Describe the project or task TrustRadius helped with:** Trustradius has the function of helping companies in making purchasing decisions. It is a good platform, but it needs to provide more confidence. **What do you like best about TrustRadius?** It is a platform that can be of great help for making purchasing decisions. It has a good design that is able to gather recent comments and an excellent search filter. **What do you dislike about TrustRadius?** Sometimes there are reviews that are not precise when talking about products and tend to be fraudulent. **Recommendations to others considering TrustRadius:** Yes I recommend it, but you have to consider other platforms. I recommend Trustradius but must use other platforms to make a better decision. **What problems is TrustRadius solving and how is that benefiting you?** For decision making of product purchases is a good option, but it is not the only one. ### 36. Similar to other reviews, they do not pay out as promised and seem like a scam/fraud **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2019 **What do you like best about TrustRadius?** They did send the first promised Amazon gift card **What do you dislike about TrustRadius?** After the first Amazon card, they invited me to review other software, but didn't pay out as promised after taking the time to do so **Recommendations to others considering TrustRadius:** Don't waste your time **What problems is TrustRadius solving and how is that benefiting you?** None - they stole my time and lied. ### 37. Best Place To Get Help in Making Technological and Business Decisions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2019 **Describe the project or task TrustRadius helped with:** We are a B2B sales company. So we need to have a good CRM tool to reach the target market. TrustRadius provide the most transparent platform to find which software tool is best for your organization. As we are a start-up company, TrustRadius helped us a lot to find the right CRM tool between some of our CRM options. **What do you like best about TrustRadius?** TrustRadius gives a piece of detail information about any product. When I come to TrustPoint to find the right CRM tool which can suit our need, I got a bundle of information about it, like description, Features & Capabilities, Additional Features & Considerations, Benefits, Pricing and much more. What I liked the most about TrustRadius is that this is one of the best platforms which can help you in making business decisions with the transparent rating, reviews, and information. Even the team of TrustRadius is very active, as one of my colleagues had an inquiry about a software tool, and he tried to reach the InsideView team with his inquiry. InsideView's team responded very quickly and helped him with his inquiry. **What do you dislike about TrustRadius?** Till now, no cons found. I am enjoying using TrustRadius. **Recommendations to others considering TrustRadius:** TrustRadius is most transparent and trusted review site for business technology. It can help you in making business decisions related to opting for a new software tool. It doesn't matter If you do not have much knowledge of any particular software tool, you can come here and can find a bundle of information about it, which can help you to find the right set of a software tool for your organization. **What problems is TrustRadius solving and how is that benefiting you?** As we are a startup organization, we need to have a few proper software tools like CRM tool, Marketing tool and few more. So, finding a proper software tool for your organization, when you are a new player in the market is kind of a challenge. As some of the software tools are a bit expensive, we can't take the risk for bad investments. Here TrustRadius is helping us to hit the right spot, I mean helping us to come over our challenges to find the right set of a software tool. ### 38. Student designer **Rating:** 4.0/5.0 stars **Reviewed by:** Dhawal J. | Architectural assistant , Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2019 **Describe the project or task TrustRadius helped with:** Sharing software reviews and concerns among the fellow professionals help make things easier to use **What do you like best about TrustRadius?** Ability to share reviews is really cool and helpful. Can created more avenues of the same **What do you dislike about TrustRadius?** Need to make it easier to share and discuss among the peers from the industry **Recommendations to others considering TrustRadius:** Try using this for better solutions **What problems is TrustRadius solving and how is that benefiting you?** Checking. Reviews for various softwares I usually work with ### 39. Fraudulent Company! Please do not use this service **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2019 **Describe the project or task TrustRadius helped with:** This company claims to pay individuals for providing reviews of software; however, they did not pay out half the time. **What do you like best about TrustRadius?** The ability to read other's reviews on commonly used softwares before purchasing. **What do you dislike about TrustRadius?** The fraudulent practices that TrustRadius uses to scam individuals. **Recommendations to others considering TrustRadius:** STAY AWAY! They are mostly a fraudulent company ### 40. Exploring this as a service to use **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff R. | Chief Executive Officer, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2018 **Describe the project or task TrustRadius helped with:** We're looking for ways to evaluate different b2b software to purchase **What do you like best about TrustRadius?** it's very details with the categories to choose from **What do you dislike about TrustRadius?** the website could be a little easier to navigate ## TrustRadius Discussions - [What is trScore?](https://www.g2.com/discussions/what-is-trscore) - [How does TrustRadius make money?](https://www.g2.com/discussions/how-does-trustradius-make-money) - [How reliable is TrustRadius?](https://www.g2.com/discussions/how-reliable-is-trustradius) - [What does TrustRadius do?](https://www.g2.com/discussions/what-does-trustradius-do) - [What are the best alternatives for TrustRadius on the market? Are they still relevant in 2021?](https://www.g2.com/discussions/what-are-the-best-alternatives-for-trustradius-on-the-market-are-they-still-relevant-in-2021) - [View TrustRadius pricing details and edition comparison](https://www.g2.com/products/trustradius/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+01%3A38%3A54+-0500&secure%5Bsession_id%5D=ba217570-709e-4ff2-bed5-a53442726ee6&secure%5Btoken%5D=bed8cabf4dfacd777496e297fda7f9bd222de1ce7268a3a5478677f93d9d3c74&format=llm_user) ## TrustRadius Features **Review Platform** - Review Search - Review Platform - Product Content - Research Reports - Category and Product Taxonomy ## Top TrustRadius Alternatives - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,280 reviews) - [Capterra](https://www.g2.com/products/capterra/reviews) - 3.9/5.0 (139 reviews) - [GetApp](https://www.g2.com/products/getapp/reviews) - 4.0/5.0 (16 reviews)