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TrustLab Reviews & Product Details

TrustLab Overview

What is TrustLab?

TrustLab provides cutting-edge software and metrics to the world's largest social media platforms, online marketplaces and apps to enable them to protect their users against misinformation, hate speech, identity fraud, and other harmful content. Our customers are large enterprises with complex Trust & Safety needs and small companies building out their internal policies and teams. With a founding team with over 40 years of collective Trust & Safety experience at companies like Google, YouTube, Reddit and TikTok, Trust Lab is the trusted third-party solution for detecting and mitigating critical safety threats on the internet.

TrustLab Details
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Product Description

TrustLab develops software for social media platforms that helps in detecting misinformation, hate speech, and harmful content.


Seller Details
Seller
TrustLab
Year Founded
2019
HQ Location
San Francisco, US
Twitter
@TrustLab_
60 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
Description

TrustLab detects harmful content at scale and provides an online safety compliance management solution for platforms around the globe. Led by the industry’s most experienced founders in Trust & Safety, TrustLab exists to create a safer online experience while helping companies comply with increasing online regulatory demands. Future-proof your compliance program for the DSA, OSA, and other global regulatory regimes while ensuring your users are safe with TrustLab.


Alan K.
AK
Overview Provided by:

Recent TrustLab Reviews

JI
Jamshed I.Enterprise (> 1000 emp.)
4.5 out of 5
"Valuable insights into content trends and user behavio"
I was assisted in their proficiency to recognize usual toxic content such as hate speech and fake news by the pre-trained of TrustLab models. This ...
Leandro L.
LL
Leandro L.Enterprise (> 1000 emp.)
5.0 out of 5
"What TrustLab means to our company"
There are a lot of features that is easy to use and has the best customer support.
Carlos T.
CT
Carlos T.Enterprise (> 1000 emp.)
4.0 out of 5
"Identifying harmful content effectively"
TrustLab was also capable of identifying spam, hate speech, and possible attempts at misinformation, which was helpful in offloading a lot of work ...
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TrustLab Media

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4 TrustLab Reviews

4.6 out of 5
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4 TrustLab Reviews
4.6 out of 5
4 TrustLab Reviews
4.6 out of 5
G2 reviews are authentic and verified.
JI
Systems Administrator
Oil & Energy
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TrustLab?

I was assisted in their proficiency to recognize usual toxic content such as hate speech and fake news by the pre-trained of TrustLab models. This ensured that my moderation team was freed up to handle more complicated or time-consuming cases. Review collected by and hosted on G2.com.

What do you dislike about TrustLab?

There was nothing that really felt like the AI models could be deeply customized to one’s liking. we have a rather special group of people, and separate cultural context, and TrustLab was unable to distinguish between mere jokes and prejudice. Review collected by and hosted on G2.com.

What problems is TrustLab solving and how is that benefiting you?

There was nothing that really felt like the AI models could be deeply customized to one’s liking. we have a rather special group of people, and separate cultural context, and TrustLab was unable to distinguish between mere jokes and prejudice. Review collected by and hosted on G2.com.

Carlos T.
CT
Branding Manager
Government Administration
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TrustLab?

TrustLab was also capable of identifying spam, hate speech, and possible attempts at misinformation, which was helpful in offloading a lot of work from my moderation team. Review collected by and hosted on G2.com.

What do you dislike about TrustLab?

As for the limitations of the TrustLab, there were only a few options to customize the models. The scalable nature of TrustLab created some issues because the tools could not be easily customized and adapted to fit our particular situation. Review collected by and hosted on G2.com.

What problems is TrustLab solving and how is that benefiting you?

TrustLab has been a helpful tool for automating the processes of moderating the content. AI models help reduce the number of potentially toxic cases processed and allow my team to sort through the most complex cases. Review collected by and hosted on G2.com.

GS
Senior software developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TrustLab?

TrustLab helps in increasing productivity by filtering the content to get comply with the digital rules through human as well as automated system. Review collected by and hosted on G2.com.

What do you dislike about TrustLab?

TrustLab does not provide us the ability to integrate it with other softwares. Review collected by and hosted on G2.com.

What problems is TrustLab solving and how is that benefiting you?

TrustLab provides us with a solution to filter and modify our content to get perfectly suitable to be posted on the internet. It helped in me in filtering the content which i need to post on the site regarding the products i designed. Review collected by and hosted on G2.com.

Leandro L.
LL
Desktop Support Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about TrustLab?

There are a lot of features that is easy to use and has the best customer support. Review collected by and hosted on G2.com.

What do you dislike about TrustLab?

I think with a little improvement they can really help people moderate their content properly Review collected by and hosted on G2.com.

What problems is TrustLab solving and how is that benefiting you?

TrustLab have become indispensable for online platforms to maintain safe and positive user experiences. They use a combination of artificial intelligence, machine learning, and human to filter and manage large amounts of user-generated content. Review collected by and hosted on G2.com.

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