---
title: TrueSight Automation for Servers Reviews
meta_title: 'TrueSight Automation for Servers Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 19 reviews by the users' company size, role or industry to
  find out how TrueSight Automation for Servers works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 19
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# TrueSight Automation for Servers Reviews
**Vendor:** BMC Helix  
**Category:** [Server Virtualization Software](https://www.g2.com/categories/server-virtualization)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 19
## About TrueSight Automation for Servers
BladeLogic Server Automation provides a policy-based approach for IT administrators to manage their data centers with greater speed, quality, and consistency. Broad support for all major operating systems on physical servers and leading virtualization and cloud platforms lets IT install and configure server changes with ease. Rich out-of-the-box content helps IT automate continuous compliance checks and remediation for regulatory requirements. Now IT staff can build, configure, and enforce compliance faster and more reliably. With a simplified web portal, the IT operations team can increase the server to admin ratio, gain productivity, complete audits swiftly, and quickly respond to increasing business demands.




## TrueSight Automation for Servers Reviews
  ### 1. Functional but convoluted

**Rating:** 2.5/5.0 stars

**Reviewed by:** Tom P. | Technical COnsultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about TrueSight Automation for Servers?**

Ability to live explorer, run scripts and patch on command is pretty good.

**What do you dislike about TrueSight Automation for Servers?**

The dated GUI, the overly complicated RBAC, convoluted processes to do simple things

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Patching and managing a large server estate

  ### 2. BSA - one stop shop solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2017

**What do you like best about TrueSight Automation for Servers?**

BSA is one stop solution for Data Center Infrastructure support, delivery , automation tool which helps in provisioning, patching, server management, IT Audit and compliance, Application deployments and code deployments etc

**What do you dislike about TrueSight Automation for Servers?**

Agent based solution and console is java based client. Even though we have portal option available , its a drawback to have fully functional client install

**Recommendations to others considering TrueSight Automation for Servers:**

If you have right people to implement the solution you can do anything with it

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Patch management and IT compliance.
It has very robust solution for patch management and IT audit and compliance with industry standard templates

  ### 3. BSA delivery in a huge organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Biondi V. | Responsabile attività progettuali e consulenza, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2016

**What do you like best about TrueSight Automation for Servers?**

The integration with other automation tools for Cloud Lifecycle Management

**What do you dislike about TrueSight Automation for Servers?**

We haven't performance indicators on the platform

**Recommendations to others considering TrueSight Automation for Servers:**

DC evolution for a medium or large number of servers in terms of automation and process standardizzation.
Actually this is a need of every organizzation that manages an infrastructure and need to obey to standards and regulations.
In particular the most useful functionality is the compliance that helps to monitor and apply modifications in a managed way.


**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

DC Automation for a Public Sector Company with 5000+ server

  ### 4. Product Fits My Need Well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yuan S. | Sr. Systems Administrator, Hospital & Health Care, Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2016

**What do you like best about TrueSight Automation for Servers?**

BladeLogic makes my administration of variety network equipment more efficient. There are both GUI and CLI for different needs, so it's very flexible and convenient. Upgrade procedures are good as you would be able to keep all the current settings and history.

**What do you dislike about TrueSight Automation for Servers?**

Sometimes there would periodically be some GUI compatibility issue which causes the display problem.

**Recommendations to others considering TrueSight Automation for Servers:**

Network Engineers must Have!

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Automatically backups and pushing for changes.

  ### 5. BSA 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2016

**What do you like best about TrueSight Automation for Servers?**

Easily understandable and accessible. The GUI is convenient to everyone (for freshers).
All BMC documents are upto date for BSA. 

**What do you dislike about TrueSight Automation for Servers?**

Not much documents or explanations about NSH scripting, better if we get some training videos for NSH scripting. 

**Recommendations to others considering TrueSight Automation for Servers:**

Good tool for automating things in the company, but high license cost.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Business problems solving are,  Provisioning, Patching and automating Daily health checks for other tools and teams.
Benefits realized : easy to automate. 

  ### 6. Reliable and polished tool that needs update to next generation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about TrueSight Automation for Servers?**

mature product, good documentation and good support by a reputable vendor

**What do you dislike about TrueSight Automation for Servers?**

integration with other new generation tools especially in cloud and open source areas.  for example CHEF, PUPPET etc.

**Recommendations to others considering TrueSight Automation for Servers:**

Becoming less relevant and a necessity now that various tools becoming available - Ansible, CHEF, etc. to name a few.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

server management automation, patch and update deployment, compliance and policy setup

  ### 7. BMC BSA review 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Orwin L. | Lead Infrastructure Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 14, 2016

**What do you like best about TrueSight Automation for Servers?**

Covers almost all OS systems for deployment
Integration with third party tools & BMC Remedy.




**What do you dislike about TrueSight Automation for Servers?**

Complexity of initial setup. 
Complexity of using BSA Console as a user.
Average  GUI for Reporting



**Recommendations to others considering TrueSight Automation for Servers:**

Good Automation of tools if your environment hosts many different flavours of OS & Server Hardware

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Automate complaince patching & provisioning 
Reduced manual tasks



  ### 8. experienced in 5 years.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2016

**What do you like best about TrueSight Automation for Servers?**

I like for manage many server and can be compliant security and anymore.

**What do you dislike about TrueSight Automation for Servers?**

hard understand for structure in compliant or using shell for deploy.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

I have solving security policy for restriction from my customer.

  ### 9. Policy and access

**Rating:** 4.5/5.0 stars

**Reviewed by:** Uma C. | Db2 DBA ZOS/LUW, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about TrueSight Automation for Servers?**

role-based access control, pre-configured policies for all the domains.

**What do you dislike about TrueSight Automation for Servers?**

None to dislike on this product.
The installation and set up may be cumbersome and need more details on it.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Compliance and Policies.

  ### 10. Does exactly what you want it to do

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2016

**What do you like best about TrueSight Automation for Servers?**

Multiplatform support. Works with Windows, Linux, AIX, Solaris, HP-UX.

**What do you dislike about TrueSight Automation for Servers?**

Sometimes support for new OS's is brought in slowly.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Account management

  ### 11. Good Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about TrueSight Automation for Servers?**

My experience with Bladelogic products has been very satisfactory.

**What do you dislike about TrueSight Automation for Servers?**

I consider them excellent products based on what I have evaluated.

**Recommendations to others considering TrueSight Automation for Servers:**

Based on my evaluations, I recommend the portfolio.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Given the variety of products, I have only used a small part in relation to infrastructure management.

  ### 12. Excellent product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2016

**What do you like best about TrueSight Automation for Servers?**

Scalability and customizability. Able to use other features like deployment and automation.

**What do you dislike about TrueSight Automation for Servers?**

The cost of course. In some cases there are hardware issues.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Deploy multi tier applications in limited space. Able to add more resources in short time. Automation.

  ### 13. Good product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2016

**What do you like best about TrueSight Automation for Servers?**

Its threat remediation for security and compliance.


**What do you dislike about TrueSight Automation for Servers?**

Experienced resources are very less in the market and product company charges way too much for implementation.

**Recommendations to others considering TrueSight Automation for Servers:**

Yes very much

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Servers are updated and patched we have very less non compliance

  ### 14. A good Product for System Automations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2016

**What do you like best about TrueSight Automation for Servers?**

The best for me is System Configurations and Compliance

**What do you dislike about TrueSight Automation for Servers?**

I don´t like too much some parts of Audits

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

All Provision, Configurations, Compliance and Patching that a system requires.

  ### 15. Consultant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2016

**What do you like best about TrueSight Automation for Servers?**

Audit & Compliance module, Patch management

**What do you dislike about TrueSight Automation for Servers?**

Cleanup activities if any in BSA Database.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Reduction in manual efforts & added business value with automation using Patch & compliance.

  ### 16. Review BladeLogic Server Automation

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** October 20, 2016

**What do you like best about TrueSight Automation for Servers?**

Easy to use, it has a user friendly user interface

**What do you dislike about TrueSight Automation for Servers?**

It is difficult to install and configure the bladelogic servers

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

automation

  ### 17. Great Tool, Easy To Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2016

**What do you like best about TrueSight Automation for Servers?**

Easy to use, and UI is friendly and easy to learn

**What do you dislike about TrueSight Automation for Servers?**

At the moment nothing. Any obstacle was overcomable 

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

Faster automation, faster process resolution

  ### 18. Review for Bladelogic Client Management ( formerly Marimba )

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** January 15, 2016

**What do you like best about TrueSight Automation for Servers?**

Support team is very responsive. The product interface is well organised and easy to use.

**What do you dislike about TrueSight Automation for Servers?**

Too many bugs. Issues with the clients using too much memory. Product is not robust.

**Recommendations to others considering TrueSight Automation for Servers:**

If you don't currently have it, avoid getting it. SCCM is a better option ( more stable).

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

We are using this tool to manage about 50k machines in our environment.

  ### 19. Not a necessary product

**Rating:** 1.5/5.0 stars

**Reviewed by:** Christopher R. | Sr Com Systems Security Technologist II, Defense & Space, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2015

**What do you like best about TrueSight Automation for Servers?**

The best thing about BladeLogic was it kept scripts in one central and organized location.

**What do you dislike about TrueSight Automation for Servers?**

I found it cumbersome and unnecessary.  Everything I did with BladeLogic could easily be accomplished by just using standard Unix/Linux scripts and ssh keys.  In fact, it would have been easier in a lot of situations to just use shell scripts.

**What problems is TrueSight Automation for Servers solving and how is that benefiting you?**

I didn't see any real benefit to this product in my time using it.  It might be a good product for Windows administrators, but for Unix/Linux I found it unnecessary.


## TrueSight Automation for Servers Discussions
  - [What kind of support does BladeLogic Server Automation have?](https://www.g2.com/discussions/support-6e4c0a5d-5319-441c-b3a0-dd75b8aa0181) - 1 upvote
  - [What are some key benefits of BladeLogic Server Automation?](https://www.g2.com/discussions/key-benefits) - 1 upvote
  - [What are some of the key features of BladeLogic Server Automation?](https://www.g2.com/discussions/key-features) - 1 upvote

- [View TrueSight Automation for Servers pricing details and edition comparison](https://www.g2.com/products/truesight-automation-for-servers/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+23%3A57%3A37+-0500&secure%5Bsession_id%5D=f4482708-7240-41de-aba7-4825070e20d4&secure%5Btoken%5D=20c27754faec4bcc529b632b2e922a64f639e86a2dc29c6d932a91896515a1ae&format=llm_user)

## TrueSight Automation for Servers Features
**Performance**
- Scalability
- Portability
- Data Recovery

**Functionality**
- OS Integration
- Resource Saving
- Performance Management
- Security

**Agentic AI - Server Virtualization**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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