Sean S.
SS
Sean S.
Chief Executive Officer - Data Driven Communications
Mid-Market (51-1000 emp.)
"Leading CommsTech for media intelligence"
5/5
What do you like best about Truescope?

Easy to use and at the forefront of next generation media intelligence platforms. Data sets are comprehensive, and the platform allows you to be informed in real time. Layered with great tools for Reporting, Alerts and Analytics. Relevant information is indexed in a way that allows better detection of entities and accurate sentiment, meaning it saves me time as a user and it is a trusted a source of business intelligence. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

The products has no real weakness but future areas of improvement could be predictive analytics and a media data base. Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks for the feedback and I really appreciate the thought you have put into it. Thanks for the future product ideas, they make a lot of sense.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Great working experience"
4.5/5
What do you like best about Truescope?

The Singapore team that we work with has been really helpful and responsive. While it naturally took some time during the onboarding period for the working teams to adjust deliverables to what we required, the team was accommodating and professional throughout. Working with Truescope has helped us increase work efficiency, and we appreciate how they are always open to feedback and prompt to address queries and requests. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Nothing in particular, we have enjoyed working with Truescope. Review collected by and hosted on G2.com.

Shelley H.
SH
Shelley H.
Founder & Managing Director
Small-Business (50 or fewer emp.)
"Best platform, best people!"
5/5
What do you like best about Truescope?

Our agency has been working with the Truescope team and platform for a number of years now, since the company’s inception in Australia. Truescope is not only the most current media intelligence solution in the global Commstech industry, but is comprehensive, fast and enables us to monitor media and respond to our clients’ reputational needs, all in a smart and easy to navigate interface. We’re rapt Truescope is now operational in the US where several of our clients are headquartered. I highly recommend this company and encourage PR/comms/media practitioners to learn more. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Global capabilities are still a work in progress, we’d love to see Truescope operating everywhere our clients are based. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Just A Better Way"
4.5/5
What do you like best about Truescope?

The platform – is just really intuitive and easy to navigate around. My agency team also appreciates the assistance we get when required, from the Truescope account managers. They are exceptionally friendly, prompt to respond, and keen to impart their knowledge so as to ensure we are maximizing our subscription. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Regardless of which monitoring provider we have utilized, we are always seeking additional content for our monitoring, both in region coverage and industry-based content. That said, Truescope works exceptionally collaboratively to meet our requirements and keep us up to date with progress. Review collected by and hosted on G2.com.

Dhinesh S.
DS
Dhinesh S.
VP, Regional Operations
"Great After Sales Support"
5/5
What do you like best about Truescope?

Support on customization from the team. Attentive team that listens to users needs. Easy to use dashboard. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

No, support was readily available for any doubts we faced. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great platform, awesome team"
5/5
What do you like best about Truescope?

It's a very comprehensive platform that allows us to get data and insights in real-time.

The UI is also very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Nothing. The Singapore team has been fantastic. Review collected by and hosted on G2.com.

Teo H.
TH
Teo H.
Senior Account Manager
Small-Business (50 or fewer emp.)
"Enterprise-level solution, supported by a really experienced team"
5/5
What do you like best about Truescope?

Servicing team is very professional and attentive to project needs. Interface and UI is also pretty good! Review collected by and hosted on G2.com.

What do you dislike about Truescope?

need more automated features if possible Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"A leading technology team with a customer focus"
5/5
What do you like best about Truescope?

Truescope's use of industry-leading technology delivers required information in real time. The team has a customer focus and communicate to ensure they meet your requirements. Definitely recommended for analytics, reporting and alerts. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

No dislikes. An enjoyable, ongoing experience. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Truescope is incredibly intuitive and thorough. Highly recommended for industry research."
5/5
What do you like best about Truescope?

I really like that Truescope is in real time, very comprehensive and fully integrated across all the major channels. It has awesome reporting functions that are super easy to create. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

I really can't think of anything that I dislike. Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks for the review, really appreciate the feedback.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"The most versatile social media monitoring platform"
4.5/5
What do you like best about Truescope?

Very vast data resources, especially compared to other similar platforms. The analytics are also digestible for a data-rookie. A true significant support in a quick decision-making process! Review collected by and hosted on G2.com.

What do you dislike about Truescope?

I'd like to see Truescope expand its capabilities and media monitoring reach to other markets. Review collected by and hosted on G2.com.