--- title: Truescope Reviews meta\_title: 'Truescope Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Truescope works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 79 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### Truescope Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction. [(7 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887609&qs=pros-and-cons#reviews) Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support. [(6 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887038&qs=pros-and-cons#reviews) Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope. [(4 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887129&qs=pros-and-cons#reviews) Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations. [(3 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887270&qs=pros-and-cons#reviews) Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience. [(3 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887577&qs=pros-and-cons#reviews) Users find that **budget constraints** make Truescope a challenging investment despite the value it provides. [(2 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057043&qs=pros-and-cons#reviews) Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides. [(2 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057027&qs=pros-and-cons#reviews) Users often face **irrelevant content** in searches, making it challenging to find truly relevant news. [(2 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112753&qs=pros-and-cons#reviews) Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively. [(1 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112744&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Truescope ##### 1. Customer Support Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction. [ See 7 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887609&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Friendly UX/UI with helpful search features" What do you like about Truescope? Search function is easy to use for beginners. Templates are also customizable to suit individuals' need. Customer Support is excellent. CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you like about Truescope? Easy to navigate interface and helpful account managers to help set up queries and support with any issues. ##### 2. Helpful Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support. [ See 6 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887038&qs=pros-and-cons#reviews) See Related User Reviews CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you like about Truescope? Easy to navigate interface and helpful account managers to help set up queries and support with any issues. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you like about Truescope? Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generos ##### 3. Features Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope. [ See 4 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887129&qs=pros-and-cons#reviews) See Related User Reviews CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you like about Truescope? Easy to navigate interface and helpful account managers to help set up queries and support with any issues. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you like about Truescope? Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generos ##### 4. Client Service Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations. [ See 3 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887270&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you like about Truescope? Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generos ![Chris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris T.") CT Chris T. Small-Business (50 or fewer emp.) 5.0/5 "Truscope is by far the best media monitoring platform I've ever used" What do you like about Truescope? Working with Jodi at Truscope has gone beyond my expectations. The response time is almost immediate and she is always able to help me and explain thi ##### 5. Intuitive Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience. [ See 3 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887577&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Friendly UX/UI with helpful search features" What do you like about Truescope? Search function is easy to use for beginners. Templates are also customizable to suit individuals' need. Customer Support is excellent. ![Chris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris T.") CT Chris T. Small-Business (50 or fewer emp.) 5.0/5 "Truscope is by far the best media monitoring platform I've ever used" What do you like about Truescope? Working with Jodi at Truscope has gone beyond my expectations. The response time is almost immediate and she is always able to help me and explain thi ### Top Cons or Disadvantages of Truescope ##### 1. Budget Constraints Users find that **budget constraints** make Truescope a challenging investment despite the value it provides. [ See 2 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057043&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you dislike about Truescope? Truescope stretches our very small budget, but the results justify the expense! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Helpful, knowledgeable and responsive" What do you dislike about Truescope? The cost would be the only downside I can think of. ##### 2. Expensive Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides. [ See 2 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057027&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you dislike about Truescope? Truescope stretches our very small budget, but the results justify the expense! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Helpful, knowledgeable and responsive" What do you dislike about Truescope? The cost would be the only downside I can think of. ##### 3. Irrelevant Content Users often face **irrelevant content** in searches, making it challenging to find truly relevant news. [ See 2 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112753&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Friendly UX/UI with helpful search features" What do you dislike about Truescope? Sometimes the search still returns some irrelevant news but that could be due to the broad search query. CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you dislike about Truescope? The search function still results in a lot of noise. Hard to screen out the truly relevant news ##### 4. Search Functionality Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively. [ See 1 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112744&qs=pros-and-cons#reviews) See Related User Reviews CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you dislike about Truescope? The search function still results in a lot of noise. Hard to screen out the truly relevant news ![Brian A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian A.") BA Brian A. Features Editor & Copywriter Enterprise (\> 1000 emp.) 4/29/2026 "Exceptional Media Monitoring with Great Support" 4.5/5 What do you like best about Truescope? I really appreciate truescope's customer support. I have a great point of contact named Jody Ziskin, who is excellent at troubleshooting and addressing any specific needs or communication challenges I have. Plus, the initial setup was very easy thanks to the great support and a really good tutorial they provided. Review collected by and hosted on G2.com. What do you dislike about Truescope? Occasionally, I just have to update keywords for our media results because of the common name of my institution to get the most accurate results Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? truescope keeps me updated with automated reports and provides good data on our success and comparison with competitors. It is the first email I look at every day. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 3/31/2026 "Incredibly Easy to Use with AI-Powered Search, Reporting, and Top-Notch Support" 5/5 What do you like best about Truescope? It’s incredibly easy to use! I can set up searches instantly and start getting value straight away. The AI-native functionality helps build and refine queries quickly, removing the usual trial-and-error that you get with other platforms. Reporting is just as efficient, with dashboards and daily email updates that can be created in seconds, making it simple to stay on top of insights without manual effort. If I do get stuck, the support is top notch! Review collected by and hosted on G2.com. What do you dislike about Truescope? Like most powerful platforms, there’s a bit of a learning curve initially, particularly if you’re coming from more traditional media monitoring tools. That said, the AI assistants (especially for search and summarisation) significantly reduce this over time. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Truescope solves the core challenge of turning massive volumes of media data into actionable insight—fast. Instead of manually sifting through coverage, the platform uses AI and NLP to analyse sentiment, identify trends, and prioritise what matters most. The real benefit is speed and confidence in decision-making. Whether it’s campaign tracking, competitive analysis, or business development signals, having real-time, accurate insights allows teams to respond earlier and more strategically. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Enterprise (\> 1000 emp.) 4/9/2026 "Highly Responsive Client Servicing Team" 4.5/5 What do you like best about Truescope? Great client servicing team that is very responsive, always willing and goes above and beyond to assist. Review collected by and hosted on G2.com. What do you dislike about Truescope? The AI analyst tool and assistant could be more robust. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Improving our media monitoring processes and reporting to bosses; supporting our crisis monitoring efforts Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerSource: Organic ![tiffany p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "tiffany p.") TP tiffany p. Public Relations and Marketing Communications Executive Mid-Market (51-1000 emp.) 4/13/2026 "Streamlined Media Monitoring with truescope" 5/5 What do you like best about Truescope? I like truescope's user-ability, which makes doing my job easier. I also appreciate the access to news channels, keyword search, and competitive analysis features. The easy filtering option is another feature I enjoy, and the initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about Truescope? If I could amend/update/manage the keywords and competitors by myself, that would make it better. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? I use truescope for media monitoring, tracking brand mentions and sentiments to stay updated on cultural conversations. It streamlines tasks with easy filtering, keyword search, and competitive analysis, simplifying my PR duties. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Mid-Market (51-1000 emp.) 6/26/2026 "User-Friendly, Self-Serve Dashboard—But Accuracy Still Needs Manual Checks" 3.5/5 What do you like best about Truescope? ability to self serve and comprehensive + user friendly dashboard Review collected by and hosted on G2.com. What do you dislike about Truescope? Accuracy is not 100% and cannot fully rely on the system. Some form of manual work/checks is still required Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Ability to monitor social media posts - beyond the usual traditional media platforms Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Mid-Market (51-1000 emp.) 4/23/2026 "Truescope Delivers Meaningful Insights Fast with Just a Few Clicks" 5/5 What do you like best about Truescope? Truescope uncovers meaningful insights in just a few clicks. It’s easy to use and provides thorough analysis for any project. It helps us quickly understand trends and intent, so we can act with more confidence. Review collected by and hosted on G2.com. What do you dislike about Truescope? Nothing, it does exactly what I need it to do Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Truescope provides us real-time insights for market research and influential events from all media types. we combine this to action rapid action Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 7/1/2026 "Responsive Team, but Reporting Delays and SOV Mismatches" 3.5/5 What do you like best about Truescope? team is very responsive to adhoc requests Review collected by and hosted on G2.com. What do you dislike about Truescope? monthly reports take awhile to be sent; SOV on app does not tally with SOV on the report Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? SOV monitoring, adhoc monitoring Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Small-Business (50 or fewer emp.) 4/14/2026 "Realtime Alerts That Catch Spikes and Negative Sentiment Fast" 5/5 What do you like best about Truescope? The realtime alerts for spikes in activity and negative sentiment. Review collected by and hosted on G2.com. What do you dislike about Truescope? I feel like it doesn't catch everything associated with the keywords we provide. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Daily reporting, real time updates on brand reputation management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HC Haley C. Senior Business Partner Small-Business (50 or fewer emp.) 4/14/2026 "Review of Truescope's services" 4/5 What do you like best about Truescope? Timeliness and punctuality of report submission. Responsive team. Review collected by and hosted on G2.com. What do you dislike about Truescope? Repeated careless mistakes in daily report. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Provides good summary of organisation's mentions in mainstream media, and categorises our articles accurately in the monthly codebook. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 5/29/2026 "Easy-to-Use Dashboards and AI Search for Valuable Media Monitoring Insights" 5/5 What do you like best about Truescope? Truescope offers easy-to-use dashboards, AI assisted search and valuable media monitoring insights. Review collected by and hosted on G2.com. What do you dislike about Truescope? Truescope is a paid platform for PR professionals. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Truescope solves media monitoring challenges. Review collected by and hosted on G2.com. Show More Response from John Croll of Truescope [Editedit](https://www.g2.com/survey_responses/truescope-review-12891826/official_response/edit) Thanks for the review and the 5-stars. Its great we are solving the PR challenges. 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