Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable"
4.5/5
What do you like best about TrueLayer?

Integration was well supported, and ongoing use is reliable. Communication of banking issues are well communicated Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

EUR payment facilitation still pending rollout Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Great experience overall, documentation is easy to understand and customer service is very quick."
5/5
What do you like best about TrueLayer?

Besides their technology which is great, the customer service. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Sometimes the truelayer given categories are incorrect for transactions. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Product Manager"
4.5/5
What do you like best about TrueLayer?

Journey from a user perspective and the data we are able to get back, both transactions and income estimates Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Sometimes there is downtime with bank apis so you can't connect your bank Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Our integration with TrueLayer was beneficial to our customers and business"
4.5/5
What do you like best about TrueLayer?

Great innovative solution and good support Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

No web portal availability for PayDirect Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"One stop shop for Open Banking solutions"
5/5
What do you like best about TrueLayer?

Customer support is up to the task on most occasions Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

The classification engine is still not properly functional Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great solution"
3.5/5
What do you like best about TrueLayer?

Works great for open banking payments, easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

The support is lacking; it takes a while to get the point across. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"TL review"
4/5
What do you like best about TrueLayer?

Easy Integration onto a platform, clear documentation. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Degraded service on occasions has resulted in a negative customer review Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Good open banking software"
4/5
What do you like best about TrueLayer?

Nice customer journey and good clean data Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

The repeat open bank request feature is a bit clunky Review collected by and hosted on G2.com.