AB
Asa B.
Operations Director
Small-Business (50 or fewer emp.)
"Highly recommend TrueLayer"
4.5/5
What do you like best about TrueLayer?

The support and service from their team is excellent. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Could do with more Management Information available via their console. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great experience and business opportunity"
5/5
What do you like best about TrueLayer?

Lack of issues and stability. Agent model. Nice tech support. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Don't have anything to complain about. Maybe business-related questions could be answered a bit quicker, but otherwise nothing comes to mind Review collected by and hosted on G2.com.

Lauren P.
LP
Lauren P.
Head of Customer Support
Small-Business (50 or fewer emp.)
"Great communication"
5/5
What do you like best about TrueLayer?

Great communication regarding updates and if there's issue we're kept updated throughout the process. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Could integrate with more banks for open banking access. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Service level and collaboration"
4/5
What do you like best about TrueLayer?

We've been working with TrueLayer for nearly two years now and have found the level of service and communication great. We are a new start-up, and they have been very open to collaborating with us to improve data. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

I haven't heard any complaints from our data scientist. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"An awesome, easy to use application"
5/5
What do you like best about TrueLayer?

The simplicity of use for both an administrator and a developer. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

The governance surrounding particular products like PayDirect Review collected by and hosted on G2.com.

Toby B.
TB
Toby B.
Product Manager
Small-Business (50 or fewer emp.)
"Excellent company and product"
5/5
What do you like best about TrueLayer?

Extremely personable and helpful team. Great product. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Open Banking is inherently complicated, so the initial learning curve was tricky despite good technical documentation. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Affordable price, easy integration, very useful service."
4.5/5
What do you like best about TrueLayer?

Affordable price. Easy API intergration. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Weak support systetem and bad connection with banks through the mobile app Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Recommended"
4.5/5
What do you like best about TrueLayer?

The API is clear and the redirect flow simple to implement and reliable for users Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

The service would benefit from a dashboard so that non-technical team members can sign in to monitor and manage payment statuses Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great company with a great team"
4/5
What do you like best about TrueLayer?

The technology just works, very rarely do we see any downtime Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Roll-out of new countries can be a little slow Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very fast responsive, sometimes experience tech difficulties but overall good experience"
4.5/5
What do you like best about TrueLayer?

A lot of things, but mostly how fast responsive they are when we have any issues associated with them. Review collected by and hosted on G2.com.

What do you dislike about TrueLayer?

Not something in particular, overall good service Review collected by and hosted on G2.com.