We loved using TrueLayer's documentation while integrating with their Payments API, it was clear and easy to use. Review collected by and hosted on G2.com.

We had some minor problems initially with Truelayer removing/adding support to banks without a notification. That caused our user experience to change unexpectedly, but we eventually established a good way of communicating and it was resolved. Review collected by and hosted on G2.com.

Truelayer has an excellent client relations team and has gone to the trouble to produce good documentation that provides the information required to get the integration started. Review collected by and hosted on G2.com.

Coverage isn't as complete as we would have liked for Europe; however they are working on increasing this. Review collected by and hosted on G2.com.

Quick APIs, Great support team. Clear and handy documentation. Review collected by and hosted on G2.com.

Sometimes, few stuff on support docs are not updated. Review collected by and hosted on G2.com.

TrueLayer was one of the first companies to implement open banking and has integrated many banks along the way, allowing for extensive coverage. The user flow is effortless to use from a deposit perspective, and their customer service is very helpful. Review collected by and hosted on G2.com.

Not a pure dislike; however, the more integrated banks there are, the more valuable the product becomes. Review collected by and hosted on G2.com.

It's a good product overall with the best performance in their category and a clean API that is easy to integrate and use. The tech is good and doesn't add much overhead. Review collected by and hosted on G2.com.

Some competitors are supporting more banks and institutions than Truelayer. Sometimes it doesn't do an excellent job at standardizing the input and outputs that the banks require, leaving that work to be implemented by client apps. Review collected by and hosted on G2.com.

Awesome customer service. We built a product from the ground up using Open Banking with just a small developer team, and Truelayer was always there along the way. Applying for our FCA license now, they are also being very helpful. Review collected by and hosted on G2.com.

Hard to think of anything to dislike. They're great at what they do. Maybe if they allowed more customization of the consent flow, it would give us more control? Review collected by and hosted on G2.com.

The api set and documentation is pretty good, support is pretty prompt as well, and we managed to write a quick MVP with their api. Review collected by and hosted on G2.com.

Unnanounced breaking changes can introduce bugs in your solution. Review collected by and hosted on G2.com.

The single integration with nearly all UK banks is the main selling point. Review collected by and hosted on G2.com.

The income estimation API had a bumpy start and we ended abandoning our integration with it. They also don't share their IP ranges so reliable IP whitelisting is hard to achieve. Review collected by and hosted on G2.com.

The speed with which they pick up tickets raised when we discover an error. Communication is impeccable. Review collected by and hosted on G2.com.

Categorisation of transactions could be better. Review collected by and hosted on G2.com.

Their service is easy to integrate with and use and very reliable. The team are very open and share best practice in an industry moving very quickly. Review collected by and hosted on G2.com.

Truelayer's service is great, it would have been good to hear more guidance on payment limits with certain banks. However, this is not controlled by Truelayer but rather than banks themselves and varies by the type of account holder. Review collected by and hosted on G2.com.