How would you rate your experience with TrueContext?
Integration with other apps data sources and destinations Review collected by and hosted on G2.com.
Some functionalities between forms are still missing making form design hard sometimes Review collected by and hosted on G2.com.
It is very intuitive and so easy to implement forms. They have a good customer support, always attending my questions. I use it frequently, every day. Review collected by and hosted on G2.com.
I think there are many other options that can include like add videos at reports or also add pictures on templates Review collected by and hosted on G2.com.
Overall it is a great app, very useful for tracking issues with technician tasks on site. As they perform a task they complete the checklist and the issues are traceable. Review collected by and hosted on G2.com.
Numbering of questions and destinations are not automated Review collected by and hosted on G2.com.
It has become even more refined now. The ability to choose preferred language allows us to save time and hassles. and with multicolumn layout helps us see more fields at single time. Review collected by and hosted on G2.com.
They have added more great features but analytics and reporting side can be more flexible. More builtin dashboard or visualization will make it even better. Review collected by and hosted on G2.com.
Hey Mayank,
Thank you for your review and letting us know how easy it is to create mobile forms. It’s encouraging to hear that we're saving your business time and money by helping your remote employees.
I'm sorry to hear that changing data is a hectic process for you. I will contact your Customer Success Manager about this.
If you ever wish to share your thoughts with other customers or a member of the ProntoForms team, I encourage you to explore the ProntoForms Community!
All the best,
Esmond Ng @ProntoForms
The different category distribution it offers, and the upside is finding different data allocation and ease in finding it also export options. Review collected by and hosted on G2.com.
Even with correct credential is show try again later and once we close the tab it does not show any reattempt option. Review collected by and hosted on G2.com.
Powerful Mobile Forms
It allows field workers to collect data on mobile devices—even offline—which is a game-changer for remote or low-connectivity environments.
Customizable Workflows
You can design complex workflows with conditional logic, automated notifications, and integrations with backend systems like Salesforce, ServiceNow, or Microsoft Power Platform.
Real-Time Data Sync
Data collected in the field is instantly available to back-office systems, improving decision-making and reducing delays.
Integration-Friendly
TrueContext integrates well with cloud services, ERPs, and CRMs, making it easy to embed into existing enterprise ecosystems.
Compliance & Audit Trails
It supports industries with strict compliance needs (like utilities, healthcare, and manufacturing) by offering secure data handling, digital signatures, and audit trails.
Analytics & Reporting
Built-in dashboards and export options help teams analyze trends, monitor performance, and optimize operations.
Ease of Use
The drag-and-drop form builder and intuitive UI make it accessible for non-technical users to create and manage forms. Review collected by and hosted on G2.com.
Pricing Structure
It can be expensive for small teams or organizations, especially when scaling up with advanced features or integrations.
Limited UI Customization
The mobile app interface is functional but not highly customizable, which may be a limitation for branding or user experience needs.
Learning Curve for Advanced Features
While basic form creation is straightforward, building complex workflows or integrations may require technical expertise or training.
Integration Complexity
Although it supports many integrations, setting them up—especially with custom APIs or legacy systems—can be time-consuming and may require developer support.
Analytics Limitations
Built-in reporting is useful but not as robust as dedicated BI tools. For deeper insights, users often need to export data to platforms like Power BI or Tableau.
Offline Sync Issues
Some users report occasional syncing delays or errors when transitioning from offline to online mode, especially in areas with unstable connectivity.
Limited Collaboration Features
It’s not designed for real-time collaboration or multi-user editing, which can be a drawback for teams needing shared workflows. Review collected by and hosted on G2.com.
I'm an admin within Truecontext, and when looking to set up things like SSO within TrueContext, there is great documentation and API connectors for me to be able to connect my org when I need to. Review collected by and hosted on G2.com.
I haven't been around it too much, I think user creation and everything I've used so far has been easy to use. If I had to say something it's that the UI isn't great, but everything works perfect so if it's not broke don't fix it. Review collected by and hosted on G2.com.
The platform is intuitive, allowing our team to create and complete forms with minimal training. As one of the business owners at Gentech Roofing we've been using True Context formerly Pronto Forms for over 7 years. Review collected by and hosted on G2.com.
While the platform is generally user friendly, some advanced features require time to master. Review collected by and hosted on G2.com.
The amount of input types that can be used in the forms.
The possibility to link it with Salesforce Servicemax.
The fact that it has sections and sub sections for the forms. Review collected by and hosted on G2.com.
Limited use of the templates. Does not allow to change the resource image used in the template. Same resource image for every question using the template.
Too many steps to create a resource image.
Lack of options to apply some settings to multiple objects. Review collected by and hosted on G2.com.
Thank you for taking the time to share your recent feedback! Your voice truly matters in helping us continuously improve. We understand how important it is to connect to your back-office systems. I'm thrilled to hear you've benefited from our seamless integrations. I've also sent over your feedback to our customer success and product teams.
If you ever need assistance with developing or maintaining your forms and workflows, your dedicated Customer Success Manager and Account Manager are always available to help out or point you in the right direction.
We've also built out complementary resources available to support more complex deployments. If you haven't checked them out yet, I hope these help!
>>> TrueContext University: our self-driven education platform that now includes a module for advanced learning
>>> TrueContext Community: a hub for our users and service team to interact, share best practices, and help solve complex issues as a community
- Natalie V. @ TrueContext
Links: university.truecontext.com | community.truecontext.com
i really like how this software increases the effectiveness of writing checklists for our daily works. It has a very user-friendly interface that makes it easy to create and organize content, which helps save time. Review collected by and hosted on G2.com.
One thing i dislike about truecontext is that it occasionally crashes while i am creating content, requiring a restart. In some cases my work remains intact, but other times certain information is lost. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
I will like the detail video on creating the conditional logic linking repeatable questions
Pricing provided by TrueContext.
