--- title: TrueCommerce EDI Reviews meta_title: 'TrueCommerce EDI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 438 reviews by the users' company size, role or industry to find out how TrueCommerce EDI works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 438 scale: '5' date_modified: '2026-07-17' parent_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- # TrueCommerce EDI Reviews **Vendor:** TrueCommerce **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.4/5.0 **Total Reviews:** 438 ## About TrueCommerce EDI Across industries, TrueCommerce is viewed as one of the best names in global supply chain integration and automation. Leveraging our TrueCommerce Trading Partner Platform, we offer seamless integration options, including EDI integration with your business or ERP system, an automated connection to hundreds of leading online marketplaces like Amazon and Walmart, and integration with leading eCommerce platforms including Shopify, Magento and WooCommerce. ## TrueCommerce EDI Pros & Cons **What users like:** - Users highlight the **ease of use** of TrueCommerce EDI, making a typically complex process much more manageable. (38 reviews) - Users praise the **outstanding support team** of TrueCommerce EDI for their quick, knowledgeable assistance and effective solutions. (26 reviews) - Users value the **outstanding support** from TrueCommerce EDI, which ensures smooth transactions and effective problem resolution. (17 reviews) - Users value the **efficiency** of TrueCommerce EDI, appreciating its seamless transactions and time-saving features. (9 reviews) - Users appreciate the **comprehensive support** of TrueCommerce EDI, enabling smooth EDI management for businesses of all sizes. (9 reviews) - Setup Ease (9 reviews) - Users appreciate the **reliability** of TrueCommerce EDI, experiencing minimal issues and efficient support when needed. (8 reviews) - Users praise the **user-friendly interface** of TrueCommerce EDI, which enhances efficiency and simplifies transaction management. (8 reviews) - Users value the **seamless connectivity** of TrueCommerce EDI, enhancing efficiency with partners and simplifying order processing. (7 reviews) - Easy Integrations (7 reviews) **What users dislike:** - Users report **poor customer support** with TrueCommerce EDI, citing delays, communication issues, and difficulty reaching assistance. (14 reviews) - Users find TrueCommerce EDI **lacking features** , experiencing clunky performance and challenges with connections and reporting. (6 reviews) - Users often face **slow performance** , experiencing lagging and freezing screens that hinder their workflow. (6 reviews) - Users experience **slow processing** , including lagging and freezing screens, impacting overall efficiency and workflow. (6 reviews) - Users find the **difficult setup** of TrueCommerce EDI challenging, especially for those unfamiliar with the process. (5 reviews) - Connection Issues (4 reviews) - Users note a **minor learning curve** for new users, requiring more guidance to navigate the system effectively. (4 reviews) - Missing Features (4 reviews) - Users experience **technical difficulties** with TrueCommerce EDI, including lag, unclear error transparency, and inconsistent support quality. (4 reviews) - Complexity (3 reviews) ## TrueCommerce EDI Reviews ### 1. Easy to use, and help is always available. **Rating:** 5.0/5.0 stars **Reviewed by:** Nereida Q. | Sales Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** I like that I am able to print labels "asynchronously". **What do you dislike about TrueCommerce EDI?** I don't like the ship notice/manifest label function. It is difficult to edit sometimes. Confusing. **Recommendations to others considering TrueCommerce EDI:** Make sure you are able to define the terminology used. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Easy of invoicing and label creation. ### 2. Easy and Accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** I'm very pleased with the way True Commerce EDI helps simplify the flow of business with incoming purchase orders and outgoing billing. **What do you dislike about TrueCommerce EDI?** Nothing really. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Being able to communicate with our customers instantly when orders are received. We will either confirm the Purchase Order, or if changes need to be made I'm able to submit this request via the EDI system immediately for a quick turn around. This allows us to fulfill our customer orders much quicker. ### 3. Make EDI Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** Customer service and support, we have new customers onboard all the time and TrueCommerce makes it easy and seamless to bring them on board no matter how difficult the customer is **What do you dislike about TrueCommerce EDI?** Nothing from True Commerce's side, working with the other vendors and getting them to respond to get testing completed is always a little difficult. **What problems is TrueCommerce EDI solving and how is that benefiting you?** All of our major vendors require all PO's and invoices as well as other documents be transmitted via EDI so it is the only way to do business with them. The ease and speed that we come up on EDI for that vendor helps us solidify that relationship that we are efficient and easy to work with ### 4. User-Friendly EDI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about TrueCommerce EDI?** I like the fact that it's a cloud based EDI solution, you're able to check, review and transmit your PO's anywhere you are as long as you have computer access. It also has a friendly user interface , it makes you feel like if you were working on a regular email inbox. **What do you dislike about TrueCommerce EDI?** Sometimes it tends to glitch a little when sending invoices but, it only takes a little longer than usual but its not very often. **Recommendations to others considering TrueCommerce EDI:** It's qualified for your EDI needs, good pricing/support **What problems is TrueCommerce EDI solving and how is that benefiting you?** We avoid sending/receiving documentation with our business partners through emails and manage everything through the EDI solution. ### 5. Great Migration Program **Rating:** 5.0/5.0 stars **Reviewed by:** Erica C. | Retail and Sales Support, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** I like how fluid everything is within TrueCommerce. Once you have setup different options and partners, all transactions can be prefilled and makes it so much easier to process. **What do you dislike about TrueCommerce EDI?** Occasionally I notice a little lag within the web based program. Unsure, this could be our internet usage as well, even though we have business grade speeds. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Migration from program to program, tracking utilization. transaction ease. ### 6. good EDI software for a wholesale company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2018 **What do you like best about TrueCommerce EDI?** streamline the whole take-order procedure . **What do you dislike about TrueCommerce EDI?** Monthly charges cannot be pro-actively changed for current month. This makes it difficult to manage your monthly fees if you are not 100% certain of volume you anticipate doing in a month that has not ended yet. **Recommendations to others considering TrueCommerce EDI:** If your a wholesale E commerce company, you should use EDI. **What problems is TrueCommerce EDI solving and how is that benefiting you?** we have tens of orders from Costco daily. with EDI, it saves lot of time. and avoid mistake. ### 7. Great Technical Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** Seamless integration with our Sage X3 ERP! **What do you dislike about TrueCommerce EDI?** I wish they had support on the weekend. Their is an emergency line to call, so there is support, but just not during our regular business hours. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Seamless integration, a family of products and modules! We are actually looking at a few new ones they just released and are excited to get them integrated! ### 8. TrueCommerce EDI **Rating:** 5.0/5.0 stars **Reviewed by:** Geff M. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** Their expert staff makes transitioning to EDI a breeze **What do you dislike about TrueCommerce EDI?** Time to return tech support calls can vary on busy days. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We needed an EDI solution provider partner and we have been working with them for years. They have helped us grow our business tremendously. We are processing 10x the number of orders we used to try do manually. ### 9. Time Saver! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about TrueCommerce EDI?** True Commerce saves us a lot of time processing wholesale orders. Excellent customer support when a problem arrives and it is easy to master the program. The program has limitations, but we have found it very helpful on the wholesale end. The program also saves us a hundreds of hours of manual data enty by transferring information to and from our vendors, and to and from our accounting software. It allows allows us to automate shipping by generating shipping labels in bulk. **What do you dislike about TrueCommerce EDI?** Program is a little challenging to learn, but once you get the hang of it and are able to troubleshoot through issues, you end up learning a lot and become proficient in the program. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Expediting the shipping and processing of our wholesale orders. We ship up to 400 shipments a day and needed a way to process orders quickly. It also helps us transfer the information to our accounting system which saves a ton of time. ### 10. Helpful service has been a standout **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** I am new to EDI and every time I have a question, i submit a ticket and am responded to very quickly. They are patient with me and even connect with my over the computer to walk through any issues. **What do you dislike about TrueCommerce EDI?** There are a few issues we have with sending 870s due to system changes made earlier in the year, so we struggle a bit to give accurate data to our customer. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Our largest customer uses EDI to send 90% of their orders. It is quick and easy to process and approve an order. ### 11. Useful But Slow **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** Everything we needed to process the orders are in one place but loading the dashboard is very slow. There are some interesting functions on their web portal. **What do you dislike about TrueCommerce EDI?** The Dashboard needs MS Silverlight to run and it's very slow. If they redesign the web portal and not require Silverlight; it will be a lot better. **Recommendations to others considering TrueCommerce EDI:** Great place for getting all the EDI needs. **What problems is TrueCommerce EDI solving and how is that benefiting you?** It helps us communicate with our Platform easier. We are able to use it to received orders from multiple platform. It integral well with a lot of other order processing services. ### 12. Excellent Customer Care **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** When we have an issue or need assistance with anything they are very friendly and knowledgeable **What do you dislike about TrueCommerce EDI?** When Setting up a new trading partner, It sometimes takes a week for someone to contact which puts us behind with our trading partners **What problems is TrueCommerce EDI solving and how is that benefiting you?** Connecting our EDI customers to Netsuite, It has been fairly simple once the connection was established. ### 13. EDI Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Omar G. | IT Server Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** Im happy with the performance and reliability of the software, they have a great fast support team. **What do you dislike about TrueCommerce EDI?** In my experience, everything worked for me quite well. **What problems is TrueCommerce EDI solving and how is that benefiting you?** The import of purchase orders is very fast and efficient, it saves us a lot of time. The integration with Sage Business Vision is very good. ### 14. TrueCommerce EDI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** TrueCommerce is a great company with an easy to use website. Friendly and knowledgeable staff **What do you dislike about TrueCommerce EDI?** I like all of the services that we use and have not run into any issues using them. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We have streamlined our invoicing and payments because of how well TrueCommerce works with us and our customers ### 15. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** I like the layout of the product. It is easy to use. **What do you dislike about TrueCommerce EDI?** Occasional lag time. Sometimes seems to take a little while for my submissions to go through. **Recommendations to others considering TrueCommerce EDI:** Great product for what it is intended to do. **What problems is TrueCommerce EDI solving and how is that benefiting you?** It is the ONLY way that I can invoice some of my larger customers. ### 16. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about TrueCommerce EDI?** Attention to detail and their Tier 1 support team is one of the best i've worked with! **What do you dislike about TrueCommerce EDI?** At times, implementation issues take too long to fix, but the majority of the time, they are johnny on the spot in fixing any issues! **Recommendations to others considering TrueCommerce EDI:** Definitely go through the discovery and demo process if you are considering any of their products! They are very thorough. **What problems is TrueCommerce EDI solving and how is that benefiting you?** WE are looking into integrating shipping/EDI into one platform. That would solve a lot of manual entry and shipping headaches! ### 17. It's Complicated **Rating:** 2.0/5.0 stars **Reviewed by:** Erin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2018 **What do you like best about TrueCommerce EDI?** Corporate communication is great. Our agent is always willing to set up a time to help us and answer questions. **What do you dislike about TrueCommerce EDI?** The system is SO COMPLICATED. I have worked with many EDI systems that are much more intuitive and streamlined than TrueCommerce. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We are required to use EDI to integrate with some of our vendors. We've not realized much efficiency. ### 18. Order Entry made simpler **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** The process of entering order goes way faster, True Commerce makes my job so much easier! **What do you dislike about TrueCommerce EDI?** I wish I could edit an invoice and be able to turn it around to a ship manifest pick and pack. I wish I could use copy and paste and also the tab key. **Recommendations to others considering TrueCommerce EDI:** TRUECOMMERCE IS BY FAR THE BEST VENDOR MY COMPANY HAS PARTNERED WITH. **What problems is TrueCommerce EDI solving and how is that benefiting you?** The fact that you are able to export the order as is, limits errors during processing. ### 19. TrueCommerce Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ammarah A. | EDI Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** True Commerce is reliable and efficient. I save a lot of time entering orders, sending ASNs, and emailing invoices **What do you dislike about TrueCommerce EDI?** So far, I do not have any complaints with the EDI version that I am using **What problems is TrueCommerce EDI solving and how is that benefiting you?** Sending ASNs, invoices, Purchase Order Acknowledgements ### 20. Fast and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sam C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about TrueCommerce EDI?** They have experience handling a lot of vendors and suppliers with EDI. Nothing really surprise them. Easy to contact and support provides prompt response (except one time but that was years ago, maybe during their transition). **What do you dislike about TrueCommerce EDI?** You have to pay for the service, vs doing that in-house, which will incur different cost. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Quick EDI setup with multiple vendors and supplies. ### 21. user friendly platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2018 **What do you like best about TrueCommerce EDI?** easy to use nice graphics good customer service **What do you dislike about TrueCommerce EDI?** printer errors platform crashing mandatory fields nor showing up **Recommendations to others considering TrueCommerce EDI:** good and fast customer service user friendly platform **What problems is TrueCommerce EDI solving and how is that benefiting you?** faster payments faster shipping less emails from vendors regarding PO's and invoices ### 22. Logistics Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Fatima K. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** Ease of use, fast assistance, seamless collaboration with other programs. **What do you dislike about TrueCommerce EDI?** Sometimes the site can lag due to the large influx of orders needing to be imported/exported for invoicing or carton labels **What problems is TrueCommerce EDI solving and how is that benefiting you?** invoicing, Imports, carton labels, ASNs ### 23. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about TrueCommerce EDI?** The software is super user friendly. If there is ever a problem, it seems to be prompt action. **What do you dislike about TrueCommerce EDI?** On a few occasions i have been unable to connect, this could be due to internet outages or maintenance. **Recommendations to others considering TrueCommerce EDI:** Take a serious look here, they have been super user friendly! **What problems is TrueCommerce EDI solving and how is that benefiting you?** Our previous EDI partner did not have good customer service. We have realized customer service is a huge part of EDI. ### 24. Customer Service & Credit Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about TrueCommerce EDI?** Ease of use with the TrueCommerce EDI. Customers are easy to set up. Notifications are great. Their customer service is always prompt with great service and attention to what is being asked. **What do you dislike about TrueCommerce EDI?** would like to see my non EDI customer orders via the brokers we use come into EDI. Their orders are sent via email. this would create a great 1 stop place for all of our orders. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Orders coming in accurately, invoicing done on time and payments from customer received within terms. With True Commerce this has been happening. ### 25. EDI solution to Make your Life Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** The interface is smooth and easy to work. Once it's all set up the EDI transactions are smooth and quick. **What do you dislike about TrueCommerce EDI?** There is a little learning curve but it is quickly overcome. **Recommendations to others considering TrueCommerce EDI:** I would recommend trying TrueCommerce EDI. **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce EDI allows us to connect directly with our customers. Orders, revisions, confirmations all happen instantly and smoothly with no miscommunication. As a result, we have seen increased business volume and fewer penalties for mistakes. ### 26. Sales Orders Made Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2018 **What do you like best about TrueCommerce EDI?** We have found TrueCommerce EDI very easy use. The Customer Service is very good and they are always available to research any problems and find solutions for these problems. **What do you dislike about TrueCommerce EDI?** We haven't really had any negative experiences with TrueCommerce EDI. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We have many customers running EDI programs and have found that with TrueCommerce it has been easy to get the customers integrated into our system very easily. ### 27. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about TrueCommerce EDI?** how easy it is to receive and review our customers orders. Customer service is VERY quick to answer any questions we have! **What do you dislike about TrueCommerce EDI?** There's not a whole lot to dislike. The program processes as our business needs it to. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Benefits would be how easy it is to review our customers order and import into our ERP system. Also how easy it is to set up new items. ### 28. Fantastic Tool and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** The ease of use and the support. It was an easy process to learn and using it in now second nature **What do you dislike about TrueCommerce EDI?** I personally found the learning curve to be a bit longer than I wanted. However once I mastered it I am not very pleased. **Recommendations to others considering TrueCommerce EDI:** It makes the process of retail order very easy. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Being new to retail it has made the process of receiving order form multiple vendor very easy ### 29. Simplifies the ordering and billing process! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon P. | Administrative Asst., Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about TrueCommerce EDI?** Exporting orders straight into Quickbooks **What do you dislike about TrueCommerce EDI?** Occasionally having to call in to True Commerce to have system reset because communication stopped **What problems is TrueCommerce EDI solving and how is that benefiting you?** Qucik invoiceing resulting in quick payment on receivables ### 30. Simple program **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen R. | Compliance Manager, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about TrueCommerce EDI?** There is fabulous customer service. It seems like a small team of people because I always get the same representatives, but they are knowledgeable and always take the time to get the answers I need. The system is very simple to use. Once you get accustomed to the layout and the way the system operates, it is a very easy program to navigate. No frills, but then none are necessary. It's kind of a relief. **What do you dislike about TrueCommerce EDI?** The only difficult thing for me is that there seems to always be a reason to call customer service. As I mentioned before, they are very helpful but it seems like I have to call them frequently to fix things. **Recommendations to others considering TrueCommerce EDI:** Make sure all of your customers are EDI compatible, and familier with the setup process. The initial testing can be a drag **What problems is TrueCommerce EDI solving and how is that benefiting you?** We use QuickBooks, which works extremely well with True Commerce EDI. We are processing upwards of 200 orders a day, and the simple format and easy communication with our financial programming has saved hours of time, and tons of stress. ### 31. Very good SAAS and customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Steve B. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about TrueCommerce EDI?** Works very well with NetSuite and the sync is live **What do you dislike about TrueCommerce EDI?** sometimes slow to respond - When importing and exporting the time it takes is too long. **Recommendations to others considering TrueCommerce EDI:** Highly recommend due to the ease of using the system **What problems is TrueCommerce EDI solving and how is that benefiting you?** Processing EDI orders, We can handle a much larger quantity of orders per day. ### 32. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about TrueCommerce EDI?** How easy it is for the customer to access the data **What do you dislike about TrueCommerce EDI?** The information does always transfer well into our system **What problems is TrueCommerce EDI solving and how is that benefiting you?** Solving the time it takes to enter an order ### 33. Order entry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** The ease in exporting orders into our sales system and also referring back to past orders. **What do you dislike about TrueCommerce EDI?** The system allows new orders to come in when the printing process is taking place so there are times where an order pops in and you don't realize it. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We are able to enter orders for large clients in a timely manner and also able to invoice them electronically. ### 34. Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** I have always had great customer service when I reach out to them. **What do you dislike about TrueCommerce EDI?** At this time I can't think of any thing that I dislike. **What problems is TrueCommerce EDI solving and how is that benefiting you?** No down time ### 35. Love the EDI site **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren A. | Production Coordinator, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** I like that everything is right in 1 place. **What do you dislike about TrueCommerce EDI?** I do not have any dislikes about the site. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Receiving purchase orders. No new benefits. ### 36. Miniminal issure and when I did Help was never far away **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** The help desk. The people are so patient and helpful. When your issue is resolved you feel better equipped to hand things going forward **What do you dislike about TrueCommerce EDI?** The Silver light or what ever it is called. Was always and issue for me. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Ease in sending invoices and receiving payment in a timely manner and the ability to track ### 37. A fanatastic EDI Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia S. | Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2018 **What do you like best about TrueCommerce EDI?** The New HTML5 Platform makes using the system very easy. **What do you dislike about TrueCommerce EDI?** There is no Drag n Drop feature. A minor preference. **Recommendations to others considering TrueCommerce EDI:** The customer Service is phenomenal!! **What problems is TrueCommerce EDI solving and how is that benefiting you?** We have certain vendors which EDi is essential for. ### 38. EDI with True Commerxe **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** Our account manager is prompt and very accommodating **What do you dislike about TrueCommerce EDI?** I have no recollection of what I dislike about true commerce yet. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Business processes tremendously change and EDI is now in front of every business. True commerce had helped us process orders online. They are now also in the process of connecting directly to our ERP. ### 39. Great job! **Rating:** 5.0/5.0 stars **Reviewed by:** BECKY L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about TrueCommerce EDI?** Easy to navigate thru the system, get things done in a short time. **What do you dislike about TrueCommerce EDI?** There is not anything about TC EDI that we dislike. Keep up the good work! **Recommendations to others considering TrueCommerce EDI:** Highly recommend! Ease of use, great product! **What problems is TrueCommerce EDI solving and how is that benefiting you?** That we can ship a customer's order and turn in invoice from the EDI system without having to create an invoice thru QB system and email or mail to the customer ### 40. TrueCommerce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2018 **What do you like best about TrueCommerce EDI?** The support techs are very pleasant and knowledgeable. **What do you dislike about TrueCommerce EDI?** EDI is much too complicated to understand without advanced degrees and computer science **What problems is TrueCommerce EDI solving and how is that benefiting you?** EDI is able to connect directly to our ERP and translate appropriately back to us in an easy to use interface ### 41. Efficient and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about TrueCommerce EDI?** The web based UI gives flexibility and stability to conduct our business uninterrupted with the retail partners. **What do you dislike about TrueCommerce EDI?** Customer support can be improved upon. Also, the maintenance windows need to be during off hours such as on weekends. **What problems is TrueCommerce EDI solving and how is that benefiting you?** EDI is the core for us to do business and with TrueCommerce, we were able to onboard new retail partners on our EDI platform in a easy and efficient manner. ### 42. Great program but design options are limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about TrueCommerce EDI?** There are lots of options to customize the products. I like the new options to filter products **What do you dislike about TrueCommerce EDI?** Hard to design the storefront and surrounding store. I'd like to see more out of the box, modern styles for designing the store. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Online Ordering ### 43. New TC user! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2018 **What do you like best about TrueCommerce EDI?** EDI is great, learning tools have been very good **What do you dislike about TrueCommerce EDI?** Finding I have to make several "clicks" to get the info I need **What problems is TrueCommerce EDI solving and how is that benefiting you?** No problems. We have benefited by being able to serve our customers more efficiently ### 44. TrueCommerce Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** Easy of use. Easy to communicate with TrueCommerce staff. **What do you dislike about TrueCommerce EDI?** Response times could be quicker. TrueCommerce team member handle similar problems much differently complicated problem resolution. **Recommendations to others considering TrueCommerce EDI:** Ease of use. Control at your finger tips. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Service level vs previous provider. ### 45. Small Business T/C User **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about TrueCommerce EDI?** The software effectively processes all required transactions including labelling requirements of the largest retailers at a reasonable cost. **What do you dislike about TrueCommerce EDI?** The departments within T/C are all compartmentalized with separate queues for each area. This form of organization requires some patience from the user to trouble shoot and resolve problems or perform an implementation. **What problems is TrueCommerce EDI solving and how is that benefiting you?** The accuracy of our transaction processing has improved because less manual intervention is required. This also results in lower labor costs. With EDI capability we appear to be a more substantial and therefore more trustworthy business to our retailers. ### 46. Reliable easy EDI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2018 **What do you like best about TrueCommerce EDI?** Good, responsive customer service. Easy integration. **What do you dislike about TrueCommerce EDI?** Online documentation is not good; not intuitive **Recommendations to others considering TrueCommerce EDI:** I completely recommend it **What problems is TrueCommerce EDI solving and how is that benefiting you?** Ease of use between several of our biggest customers and us in terms of PO receipts and invoicing ### 47. Very happy with TrueCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about TrueCommerce EDI?** Easy to use, fast and friendly customer support. **What do you dislike about TrueCommerce EDI?** Have not experienced any problems that would justify dislike **What problems is TrueCommerce EDI solving and how is that benefiting you?** Definitely helps customer service and frees up more time for their team ### 48. TrueCom Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2018 **What do you like best about TrueCommerce EDI?** They are always helpful and using EDI is easy **What do you dislike about TrueCommerce EDI?** It is hard to say in 40 characters that there is nothing I dislike about it **Recommendations to others considering TrueCommerce EDI:** I would suggest they use TrueComm because the staff is very friendly and helpful **What problems is TrueCommerce EDI solving and how is that benefiting you?** Time. It doesn't take as long to process the invoices and PO ### 49. Trusted, reliable partner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about TrueCommerce EDI?** Normally we don't have issues with EDI translation. **What do you dislike about TrueCommerce EDI?** Sometimes it takes longer to get issues resolved. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Invoice processing. Ability to post invoices automatically in our ERP without human intervention. ### 50. TrueCommerce is a colleague to count on **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2018 **What do you like best about TrueCommerce EDI?** The speed, dependability and communication. **What do you dislike about TrueCommerce EDI?** The font used for emails, as it looks somewhat archaic. Perhaps it is used for use across multiple platforms. **Recommendations to others considering TrueCommerce EDI:** It's a great product and is very dependable. Communication from True Commerce is excellent. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Purchase order processing from Costco. The benefits are efficiency and preciseness. ## TrueCommerce EDI Discussions - [When we can expect to use it in Google Chrome?](https://www.g2.com/discussions/33630-when-we-can-expect-to-use-it-in-google-chrome) - 1 comment, 2 upvotes - [Migrating to the Cloud](https://www.g2.com/discussions/15186-migrating-to-the-cloud) - 1 comment, 1 upvote - [What is the fastest way to set up Item Catalog?](https://www.g2.com/discussions/14735-what-is-the-fastest-way-to-set-up-item-catalog) - 1 comment, 1 upvote - [What is EDI What are the components of EDI?](https://www.g2.com/discussions/what-is-edi-what-are-the-components-of-edi) - 1 comment - [How do you know what you are paying for? How was the usage calculated?](https://www.g2.com/discussions/28165-how-do-you-know-what-you-are-paying-for-how-was-the-usage-calculated) - 2 comments - [View TrueCommerce EDI pricing details and edition comparison](https://www.g2.com/products/truecommerce-edi/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+09%3A24%3A05+-0500&secure%5Bsession_id%5D=74966d88-8c22-47b9-9400-df4ffca75a0f&secure%5Btoken%5D=e1324726827d13e7dcbf2808e7c82ce594fd3247e402cd320c41fa4d923a297b&format=llm_user) ## TrueCommerce EDI Integrations - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [DSD Assist](https://www.g2.com/products/dsd-assist/reviews) - [Epicor CMS](https://www.g2.com/products/epicor-cms/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Infor SyteLine](https://www.g2.com/products/infor-syteline/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Procurant](https://www.g2.com/products/procurant/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) ## TrueCommerce EDI Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Functionality** - Data Exchange - Data Mapping **Logistics** - Scaling - Automation - Communication - Copy - Integration **Management** - Workflow Management - Exception Handling - Real Time Reporting **Integrations** - Third Party Integration - BI Tools Integration **Security** - Communication Protocols - EDI Standards **Support** - EDI Testing ## Top TrueCommerce EDI Alternatives - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (580 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.3/5.0 (655 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (656 reviews)