385 TrueCommerce EDI Reviews
Overall Review Sentiment for TrueCommerce EDI
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it is a user friendly platform and makes our business easier to manage Review collected by and hosted on G2.com.
Sometimes there are technical issues which we cannot navigate, but there is a help line available for these situations. Review collected by and hosted on G2.com.
The system is easy to use and integration works very well. Our systems can process thousands of orders in a day and we rarely have issues with the system. Implementation can take a few weeks but once a customer is onboarded I don't usually have any problems going forward. Review collected by and hosted on G2.com.
Communications is sometimes lagging, but overall responses are usually within a short period of time. Review collected by and hosted on G2.com.
This has been a smooth transition from manual order processing. Its a lot quicker and easier to bill as well. Review collected by and hosted on G2.com.
Matching our invoice numbers with the manufactured ones given by True Commerce is sometimes confusing. Review collected by and hosted on G2.com.
Add sections to favorites is a way more easier to go directly to what we use dailly!
Also background are so awesome! Review collected by and hosted on G2.com.
the color is very pale, sometime get a lil freeze. Review collected by and hosted on G2.com.
Their customer service! Platform is easy and works well for our company. Very easy to integrate and we use this every day Review collected by and hosted on G2.com.
When starting a new project getting an implementation specialist takes some time. Review collected by and hosted on G2.com.
Everyone there is knowlegeable, and helpful. They're are always accomodating to our needs and assist in implementing them. The program is very easy to use, and helped with the integration with setting up scheduler to help automatically import / export many documents at one time. Review collected by and hosted on G2.com.
Onboarding can be slow at times, but have always been successful. Review collected by and hosted on G2.com.
I like that we can integrate all types of trading partners in various ways Review collected by and hosted on G2.com.
Sometimes the response time. We are occasionally on a time crunch Review collected by and hosted on G2.com.
TrueCommerce automation with pulling Purchase Orders from our system to send automatically. If there is ever an issue you can reach out to support and they are quick to respond and rectify the situation. Review collected by and hosted on G2.com.
The only downside is having to update the certificate periodically, which is not difficult at all. Review collected by and hosted on G2.com.
