385 TrueCommerce EDI Reviews
Overall Review Sentiment for TrueCommerce EDI
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We enjoy having the ability to import orders into our system with the push of a button. The interface is very easy to navigate. Review collected by and hosted on G2.com.
During the recent changeover there were some issues with the system. They have since been resolved. Review collected by and hosted on G2.com.
In our business, we have saved nearly $1000 per month and were able to utilize EDI for more customers. Also, customer service is top notch, fast responding and thorough. Review collected by and hosted on G2.com.
The new version of Transaction Manager is a bit to get used to but with time and effort I am able to complete what needs to be done. Review collected by and hosted on G2.com.
I'm not the most savvy when it comes to EDI and always feel silly regarding the questions I find myself asking, but without fail, the service team is always there to help me with whatever needs to have, no matter how big or small, and it's honestly refreshing to get that kind of help. Review collected by and hosted on G2.com.
N/A - the service team is always quick and always thorough. Review collected by and hosted on G2.com.
Not only is the software efficient and manageable, the customer service is impeccable. They Have the transactions all streamlined. Once the corresponding info is mapped its all Just a few clicks to accomplish your task. Review collected by and hosted on G2.com.
Since it is HTML5 based I wish there was a drag and drop option. Sometime if the tranmitted info doesnt match you wont know unitl its too late. Review collected by and hosted on G2.com.
Whenever we have an issue with our edi mapping or integration, it is relatively painless to contact someone and get it resolved Review collected by and hosted on G2.com.
I don't have much experience with other Edi platforms so i don't have much basis for comparison Review collected by and hosted on G2.com.
I like the ease of not having to hand enter every order for our key accounts. Review collected by and hosted on G2.com.
We are on the old desktop platform and sometimes errors occur. Review collected by and hosted on G2.com.
How easy it is to send and receive EDI transactions without a lot of data entry. Review collected by and hosted on G2.com.
Customer service isn't as quick to respond as we need them to be. Review collected by and hosted on G2.com.
I like that they offer very reasonable prices and are constantly improving their offering Review collected by and hosted on G2.com.
Sometimes hard to get answers to questions Review collected by and hosted on G2.com.
True Commerce EDI is an effective and efficient tool to get me my orders quickly. Review collected by and hosted on G2.com.
Our inbox gets a little cluttered in different things... all of our orders, payments and debits all come to the same place, it would be nice if they were automatically filtered and put into the correct folders. Review collected by and hosted on G2.com.
