385 TrueCommerce EDI Reviews
Overall Review Sentiment for TrueCommerce EDI
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Besides the ease of the program, the customer service is top notch. All requests are answered in a timely and professional manner. The reps are a pleasure to work with. Review collected by and hosted on G2.com.
I do not have any dislikes. I am happy with the product and service. Review collected by and hosted on G2.com.
The solution is a cost leader. Customer service is extremely helpful. Review collected by and hosted on G2.com.
The only downside is, as a smaller company, we bump into requests for new trading partners who wish to use SPS Commerce, and others. So, our implementation costs to set up new partners are sometimes double as we have to pay testing fees to both parties. Review collected by and hosted on G2.com.
Extremely easy user interface! it is all pretty self explanatory, and if you do get hung up, customer service is just an email away. Customer service always responds promptly and delivers an educated response to help you learn as well as fix the issue. This is a hard concept to find in today software age! Review collected by and hosted on G2.com.
I am logged out every time my computer locks or goes to sleep- this is not a huge issue, but I had to write something bad :) Review collected by and hosted on G2.com.
The ease of transferring orders, ASNs, and Invoices to and from our customers. Review collected by and hosted on G2.com.
It does take some time to upload orders when there is a lot of orders. Filtering can be a problem. Review collected by and hosted on G2.com.
Easy to use and manage. The interfaces are simple, and it is easy to look up archived documents. Intuitive and easy learn. Review collected by and hosted on G2.com.
Actually no dislikes. Any issues that we've had are related to changes or issues from the company sending us the document information. Review collected by and hosted on G2.com.
Every time I need assistance their support team is so knowledgeable and takes care of the issue quickly. Review collected by and hosted on G2.com.
I cannot think of anything I dislike about the service. I do wish there was a bit more automation Review collected by and hosted on G2.com.
Easy of use and the Support Team. Integration with my ERP Dynamics GP. The Ticket Center over the Web. Review collected by and hosted on G2.com.
Not being able to obtain a list of my configured customers through the Web Ticket center. Review collected by and hosted on G2.com.
The Integration with multiple systems helps to automate many functions saving time and money Review collected by and hosted on G2.com.
One particular customer is not standardized (Target). This requires increased hours to create 856 ASN's Review collected by and hosted on G2.com.
Really does everything you need from easy to complex solutions. Staff has always been great in problem solving to get things exactly how we want them. Review collected by and hosted on G2.com.
I’ve really had no issues after working with them for close to 8 years now. Review collected by and hosted on G2.com.
Customer service is wonderful! They are so knowledgeable and if they don't have an answer, they will figure it out. Review collected by and hosted on G2.com.
They assume you've had EDI background. It would be nice to have a training class for beginners Review collected by and hosted on G2.com.
