Xavier D.
XD
Xavier D.
Mid-Market (51-1000 emp.)
"VP Finance and Biz Ops"
4.5/5
What do you like best about Tropic?

They've been a great partner to scale with over the last three years (from Series B to Series D now). Before, I was a one-man show on handling any/all contracts and contract negotiations, but they've been able to take most of the burden off my plate. The ROI is an easy one to point to given the time, effort and of course hard dollars that have been saved to date. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

I think that the dashboard they provide is quite combersome and very involved. That said, it's entirely self serve at this point, and I can always get the information I need/want from it. Review collected by and hosted on G2.com.

Response from Heather Quitos of Tropic

Xavier, thank you for your review! It's fantastic to hear that we've been able to take procurement off your plate so you can focus on the strategic initiatives that have scaled your business over the last three years.

We'll certainly take your feedback to our product team to make your dashboard experience more intuitive to use. Our customer success and support teams are always standing by if you have any questions or want a more in-depth walkthrough!

Thanks again for your review.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy business software management"
4/5
What do you like best about Tropic?

Consolidates our purchasing of software and visibility of purchased tools Review collected by and hosted on G2.com.

What do you dislike about Tropic?

I haven't run into many issues or downsides of Tropic. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient and cost saving!"
4.5/5
What do you like best about Tropic?

As an admin, I've really enjoyed seeing Tropic evolve since we started using the platform last year. I've heard positive feedback from all of our employees saying that every Tropic employee they've interaced with has been very friendly and on top of their procurement requests. In the beginning, the platform was a little confusing for some of our employees. As of late, especially after all of the recent updates to the request forms and the workflows, I haven't heard any complaints and everyone seems to truly enjoy using the platform.

Also, all of the reps that I've personally worked with/met with every few weeks have been awesome to work with! Very helpful. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

Our main concern as a company right now is that we're currenly using too many different softwares/platforms for our procurement/Accounts Payable needs. We use Tipalti for processing invoices and our vendor/purchase requests. As of right now, there's no easy solution that wouldn't cost us a lot of money/time. We've heard that there's talk of an integration with Coupa, so we'll continue to look more into that in the future. Review collected by and hosted on G2.com.

Jennifer B.
JB
Jennifer B.
Go To Market Operations Manager
Mid-Market (51-1000 emp.)
"We actually geek out about how good this product and team are"
5/5
What do you like best about Tropic?

End to end, from the team to the product, Tropic kicks ass. Between the project management tooling, the integration with our current systems and processes, the storage and centralization of all of our contracts, and the expertise provided by the team, Tropic is the most thoughtfully designed B2b solution I've ever experienced. On top of that, the team is so hands-on and provides a ton of guidance, collaborating on procurement strategy & even drafting up email templates that help us secure the best rates. I never have any doubt that the Tropic team is doing their utmost to get us amazing savings. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

We move incredibly fast and initially, implementing Tropic felt like a slow-down in operations & the team was reluctant to adopt it -- "I have to coordinate w/ someone before I can complete a purchase?" However, over the proceeding months, the value was clearly displayed and the team LOVES coordinating with our Tropic counterparts and we feel like any additional effort (which is really pretty minimal) is worth the incredible savings. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Super easy to use!"
5/5
What do you like best about Tropic?

The platform is very easy to use and straightforward. There are also a lot of different tools that are available to us that are extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

I don't have anything I dislike about Tropic. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Up and Coming SaaS for Contract Management"
3.5/5
What do you like best about Tropic?

Centralized Ventor managment for Contracts, Renewals, Spend Managment and Vendor Comparison. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

New company and they are still big gaps in their service, but they are revising their tools quickly. Review collected by and hosted on G2.com.

JC
Josh C.
Mid-Market (51-1000 emp.)
"Helps reduce cost spend and time spent"
4/5
What do you like best about Tropic?

Depending on the vendor's size and amount, the cost savings can be hit or miss. Even in this time of inflation, Tropic does everything it can to reduce spending, and if not maintain it. When you have to increase your quantities, size, etc. they are working hard to keep the increased cost as low as possible. It is great not to really have to interface with troublesome vendors other than making the introductions because Tropic and your vendor's rep. Also, you can be as involved with the discussions as you want, Tropic is very flexible with this as you work with them. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

The software platform migration took more time than expected delaying the benefits of their processes/platform. Training may have been improved since launch but most things felt like you have to self-teach yourself. Review collected by and hosted on G2.com.

Nathan U.
NU
Nathan U.
Mid-Market (51-1000 emp.)
"A great partner to manage software costs"
5/5
What do you like best about Tropic?

Tropic provides a SaaS platform to manage all of my software contracts and wraps that platform with services to help me negotiate better software contracts. My team gains back time so they are focused on architecting and implementing solutions for clients and my bottom line improves because my software costs are reduced. I also get a single platform to manage all software requests and approval workflows. Tropic's platform is intuitive and easy to use and their people go out of their way to make the on-boarding fast and on-going services valuable. To top it all off, Tropic guarantees that I will have an ROI by committing that my software savings will exceed my Tropic costs. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

I love that fact that their staff is so easy to work and open to integrating collboration platforms to make those interactions even easier. I would encourage Tropic to figure out how they can expand that integration beyond Slack. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Great Managed Services to Save Time and Not Be the Bad Guy"
5/5
What do you like best about Tropic?

They handle the back and forth of negotiations with vendors so I don't have to. They deal with the hard discussions without having in-house procurement and legal get involved. They also have the system that manages our contracts and keeps the history of negotiations. Review collected by and hosted on G2.com.

What do you dislike about Tropic?

They sometimes don't reduce costs or discounts beyond what I can do myself. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Very good experience so far"
5/5
What do you like best about Tropic?

Tropic removes the hassle of trying to weed out potential suppliers that are overpriced, as well as introduces us to suppliers that we may not have previously used / know about. Tropic also takes on the task of negotiating with the best suppliers to achieve the best subscription rates within our designated parameters, all while guaranteeing to save us at least the cost of subscribing to Tropic (in a sense, making Tropic a free subscription). Review collected by and hosted on G2.com.

What do you dislike about Tropic?

An app would be nice. Early on, the web browser on mobile was not user friendly. I have been told that improvements have been made in this regard, but I have yet to test out the improvements. Review collected by and hosted on G2.com.