Tropic helps us stay on top of our SaaS renewals, making it easier to ensure we are getting the most competitive quotes available. The platform offers price benchmarks, allowing us to compare our quotes with those received by other companies. Additionally, Tropic's in-house procurement team negotiates directly on pricing for higher-value SaaS deals. Review collected by and hosted on G2.com.

I have no complaints—it's great! The interface is very easy to use, which makes the whole experience enjoyable. Review collected by and hosted on G2.com.

Ability to configure and customize workflows. Also the benchmarks features are valuable Review collected by and hosted on G2.com.

The UI could be more intuitive which sometimes adds friction in the task completion. Review collected by and hosted on G2.com.

I truly appreciate the improvements the platform has made over the past few years. Having used Tropic for several years, it has become an essential tool for managing contracts, approvals, and the overall approval workflow. Review collected by and hosted on G2.com.

This tool is useful for anyone involved in the contract management process, whether you are managing contracts or participating in the workflow. However, it may be confusing for those who are not directly engaged in contract management. Review collected by and hosted on G2.com.

The thing that I have loved about Tropic is that they have so many AI features that have helped provide insights into our spending that has translated into savings. Additionally, it is very easy to use and customize workflows. Finally, we were able to consolidate 3 different procurement processes into one tool. Review collected by and hosted on G2.com.

The only thing that I have disliked about Tropic is that at first the workflows were a bit clunky so we had to customize quite a bit of the steps. But once we did that, things are running efficiently. Review collected by and hosted on G2.com.

User friendly and easy to communicate with other teams Review collected by and hosted on G2.com.

Documents can be all over the place and hard to find Review collected by and hosted on G2.com.

Tropic allows our organization to have one source of truth for all of our software contracts. It also is like a virtual assistant helping us monitor and react to renewal reminders and offers key insights when negotiating contracts. I recommend this software to anyone who wants an easy to use tool and great customer service. Review collected by and hosted on G2.com.

I would love to see Tropic more integrated with microsoft products. I would like to be able to automatically create meeting reminders, teams chats and other activities with ease. I would also like to be able to connnect with SAP. Hopefully this feature will be in the roadmap! Review collected by and hosted on G2.com.

It provides decent insights on saas contracts and negotiation tactics Review collected by and hosted on G2.com.

It overall works well, could have more seamless integrations into other systems Review collected by and hosted on G2.com.

The supplier intelligence module offers valuable insights, and the contract negotiation features are also quite useful. Review collected by and hosted on G2.com.

Since they do not integrate with our SSO, it makes using their shadow spend analyses quite challenging. Review collected by and hosted on G2.com.

I like how responsive the Tropic team has been in terms of setting up the product and flagging anything that needs our attention in upcoming months/weeks. Review collected by and hosted on G2.com.

I think the software has been great so far. Review collected by and hosted on G2.com.

On October 1st, my company started using Tropic. By November 15, with the help of the Tropic support team, we had designed an entirely customized and somewhat complicated workflow in time for 2025 Contract renewals. We had never used POs before and Tropic was the perfect fit.

Apart from the platform itself, which I find incredibly intuitive and versatile - and the fact it completely changed how we manage Contracts - my favorite thing about Tropic has honestly been the Customer Service. Probably the best support I've ever received, beginning from our introductory meeting, then onboarding and training support, to just day-to-day issues that come up. I feel confident that competent people are handling what I need in a professional but personable way.

They build trust. Review collected by and hosted on G2.com.

We use the platform slightly differently I think that some of their other customers, and a credit to the versatility of their platform to be able to accommodate a critical change we needed - at the same time, other areas are (currently) more cumbersome for us because of that - though I suspect may not require major changes, it's just waiting for that update one day. My examples would be reports, which I believe they are in the process of updating, and better filters.

We use ALOT of tasks and having better filters would honestly really help me manage a large volume of requests at once, which is what's happening now. Being able to filter by Approver (not just Department or Requestor) - things like that.

Our other issue is we are driven by Netsuite class (not Department) - and Tropic is completely organized around Department. I think if they continue to expand, they will be even more versatile. Review collected by and hosted on G2.com.