--- title: Tropic Reviews meta_title: 'Tropic Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 136 reviews by the users' company size, role or industry to find out how Tropic works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 136 scale: '5' date_modified: '2026-08-04' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Tropic Reviews **Vendor:** Tropic **Category:** [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 136 ## About Tropic Tropic is an intelligent procurement partner that saves you time and money by handling the work you don’t want to —or don’t have time to— do. Whether you’re a solo finance pro or a full procurement team, Tropic arms you with supplier and negotiation insights from over $20B+ in software spend to find you the biggest savings opportunities while our AI and human experts stand by to help you turn that data into action. ## Tropic Pros & Cons **What users like:** - Users love Tropic's **AI features and ease of use** , streamlining SaaS renewal management and saving costs effectively. (22 reviews) - Users love the **ease of use** of Tropic, noting its intuitive interface and helpful customer support. (17 reviews) - Users appreciate the **helpful and responsive customer support** at Tropic, enhancing their overall experience and success. (14 reviews) - Users commend the **helpful customer support** of Tropic, enhancing efficiency and resolving issues promptly. (14 reviews) - Users find Tropic **intuitive and easy to use** , simplifying procurement and providing clear insights into software management. (11 reviews) - Users value the **comprehensive organization** of Tropic, consolidating contracts and insights into a single, efficient platform. (10 reviews) - Procurement Efficiency (10 reviews) - Users value Tropic's **easy-to-use interface and efficient workflow management** , enhancing their procurement and contract processes significantly. (10 reviews) - Efficiency (9 reviews) - Onboarding (9 reviews) **What users dislike:** - Users express frustration over **missing features** and confusion caused by frequent updates and a cluttered interface. (8 reviews) - Users note the **lack of advanced filtering options** and report issues with contract management in Tropic's current setup. (6 reviews) - Users often face **inconveniences** during onboarding and workflow management with Tropic, impacting their overall experience. (6 reviews) - Users express concern over the **insufficient information** provided, particularly regarding contract visibility and navigation challenges. (6 reviews) - Users find the **UI unintuitive** , causing confusion and friction in completing tasks effectively on Tropic. (6 reviews) - Users find the **complexity** of Tropic's workflows overwhelming, particularly due to non-customizable fields and navigation challenges. (5 reviews) - Users experience **integration issues** with Tropic, especially concerning syncing data and compatibility with existing tools. (5 reviews) - Navigation Issues (5 reviews) - Users find **poor usability** in Tropic, struggling with navigation, overwhelming information, and workflow confusion. (5 reviews) - Users find the **complex workflow** of Tropic to be confusing, hindering efficiency and causing navigation difficulties. (4 reviews) ## Tropic Reviews ### 1. Unbelievable product! **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick F. | Director of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Tropic?** Tropic has completely transformed our approval flow! It's interface is intuitive and easy to use. If any issues do arrise, customer support is very helpful and knowledgable as well. **What do you dislike about Tropic?** I have no dislikes. Tropic has been a terrific product from day 1 **What problems is Tropic solving and how is that benefiting you?** Our business needed an effictive way to manage our spend, organize our procurement flow, and maintain our contracts in one centralized location ### 2. More than just spend and vendor tracking! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Tropic?** Our company has used Tropic for far more than we ever expected, we have stress tested their systems with all the types of things we use the product for and the Tropic Team is always happy to help and take our feedback on new features. I initially sought to use Tropic as a Contract Repository for our Vendors, but quickly saw the value in all the workflows they have. Our team uses Tropic every single day by routing ALL purchase requests within our Org through Tropic. The ease of setting up customizable workflows has allowed us to tailor make forms/flows for everything we need to approve at our company. The team is pleasant to work with and they are constantly evolving the product to help serve their customers! **What do you dislike about Tropic?** The only downside that I can think of is the inability to sync data in Tropic with our FP&A Software so there is manual work involved in making the two match. This can lead to discrepancies and/or confusion between sources but we are working to always keep the two up to date. **What problems is Tropic solving and how is that benefiting you?** Documentation of approvals with proper routing of said approvals. Prior systems that we had didn't even come close to the ease of use, flexibility, and ability to implement internal controls compared to Tropic. **Official Response from Heather Quitos:** > Thanks again for your positive feedback - we're glad that you're seeing the value that Tropic can bring outside of just a contract repository! We rolled out a public API this year so it may help meet your syncing needs. I would encourage you to resurface your feedback on two-way match with your Account Manager as we have some exciting enhancements coming that may help address your use case. Thanks again. As you mentioned, we're constantly improving the product to meet our customers' needs - keep the feedback coming! ### 3. Customer who used Tropic in order to maximize savings and minimize time spent by internal team. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Tropic?** The Tropic Platform is at the top of the list. The company needed a contract repository instead of just using Google Drive or Microsoft OneDrive. It is very helpful to have key dates established and when there were upcoming renewals to get the negotiations started. The next best thing was the service as a whole. Our specific Account Manager was always available and readily able to provide answers whenever needed. **What do you dislike about Tropic?** The only dislike would be that it feels that we have to manage everything where it may be better if there were suggestions on which vendors to use vs other based on utilization, but I've already seen enhancements to counter this point. **What problems is Tropic solving and how is that benefiting you?** Topic is helping us with tracking our contracts as well as linking us with the people that have expertise with most of the vendors we have used in the past. It helps so that we don't have to constantly meet with all of our vendors and save time and money. ### 4. Helped Streamline Renewals and Drive Savings **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew C. | Director, Corporate Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Tropic?** We engaged Tropic to help save contract owners time and drive down costs. They helped streamline our procurement through their user-friendly platform and expertise in negotiating with vendors. The Tropic team was always responsive and willing to help even when we were late in submitting a request and handled everything once the initial request was submitted. As we scaled, Tropic adjsuted their services as needed to either provide data to help internal stakeholders ensure they were getting the best deal possible when owning negotations. I'd recommend Tropic to any company that is not big enough to have a dedicated internal procurement function. **What do you dislike about Tropic?** Tropic were generally great but I think we could have used a little bit more training on the platform as they rolled out new features. We started working with Tropic before the platform was rolld out and they added a bunch of functionality that we didn't do a good job leveraging because we didn't really know how to use it. **What problems is Tropic solving and how is that benefiting you?** When we started with Tropic, our contracts were all over the place so we were missing renewals and trying to find the right contract owner within the org. Tropic helped us organize our contracts internally and then took care of reminding stakeholders when a contract was coming up for renewal, working with the stakeholder, and ultimately helping us find savings without having to spend a lot of time speaking with the vendor. **Official Response from Heather Quitos:** > Matthew - thanks for sharing your Tropic experience! We're so glad to be a procurement extension of your team and glad that you're seeing both time and cost savings. We're working on more ways to make customers aware of new platform capabilities as they come out so that you can take advantage of them. ### 5. One Platform for all yours vendor and procurement process and manage all spends **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit G. | IT Team Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Tropic?** SaaS procurement, spend management, and contract management **What do you dislike about Tropic?** Allow more integration interface, with others tools which are running in the markets. **What problems is Tropic solving and how is that benefiting you?** To manage easily our SaaS vendor management and online spends. **Official Response from Heather Quitos:** > Ankit, we love to hear that you've been able to better manage your SaaS contracts easier with Tropic! We'll have our team follow up with you with more information about our API capabilities, which may be valuable for your integration needs. As always, we appreciate your feedback and we hope to continue helping you gain more efficiencies in your process. ### 6. Slow start but ramping **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Tropic?** Tropic is a single source of truth for all of our software contracts and has some very nice dashboards to allow you track renewal dates and other important details of your stack. **What do you dislike about Tropic?** Getting buy in from users. Enablement has been diffcicult for us as we have not had the time to properly educate departments on the new process. **What problems is Tropic solving and how is that benefiting you?** Tropic has helped us pull contract data away from different department heads into a single location. We now have much better visibilty on what we are spending and more importantly flags renewals well in advance. ### 7. Best vendor management platform for negotiations **Rating:** 5.0/5.0 stars **Reviewed by:** Mathers L. | Asset management expert, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Tropic?** I think when it comes when it comes to better management of vendors, I cannot think of anything beyond Tropic! They have really made Tropic as a great platform to manage all this under once place. It is very easy to use first of all. All you need to do is set up some workflows based on your needs and it will do a job for you. We have some of the users that use Tropic on a regular basis, also they have live support through some slack connections which is always a plus. I was the part of set up program, it was very easy to implement Tropic into our environment. **What do you dislike about Tropic?** I think cost is slightly higher but if you are negotiating it well, then you will eventually save a lot of money. **What problems is Tropic solving and how is that benefiting you?** They offer better options when it comes down to finding some new softwares in the markets, their discover feature is very very handy and that makes them exceptional! ### 8. Great platform and support coupled with the data to feel confident on price **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph S. | VP Procurement, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Tropic?** As a procurement leader, the Tropic support team is proactive and dedicated to assist. Honestly, the response is real time and they bend over backwards to help with issues and keep me on track. The Supplier intelligence is critical and just gets better every day. Only company I partner with that the founder takes such a personal interest in the customer. The Kanban view is great and they roll out features weekly. **What do you dislike about Tropic?** Only comment would be keep the supplier intelligence growing on smaller non core suppliers. Especially in the Saas space. Anytime I have a complaint they correct it so fast or teach me how to use the tool better so not a lot here. **What problems is Tropic solving and how is that benefiting you?** Workflow and analytics on deals. The supplier intelligence is critical to support decisions as well as competitor alternatives. ### 9. Tropic has been vital to consolidating our procurement and vendor management processes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Tropic?** Tropic has been a great resource that provides a wide range of knowledge on vendor negotations and best practices. The benchmark pricing background they can offer for the vendors we work with has been extremely valuable and has ensured we are spending efficiently for the software we use. **What do you dislike about Tropic?** The only area where we struggle as an organization is when to loop Tropic into new vendor purchases. The renewal cadence is very straightforward, but often times commercial negotiations happen during vendor evaluation where multiple vendors may still be in play and we haven't selected a vendor of choice to negotiate with. **What problems is Tropic solving and how is that benefiting you?** Tropic has been a great resource that provides a wide range of knowledge on vendor negotations and best practices. The benchmark pricing background they can offer for the vendors we work with has been extremely valuable and has ensured we are spending efficiently for the software we use. ### 10. Great Cost & Time Savings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Tropic?** Tropic helps reduce our software costs without us needing to dedicate a team to contract negotiations. The platform is also very useful for keeping an archive of all our contracts and information around renewal dates. The Account Manager and Customer Success Manager that we work with have been very communicative and easy to work with. **What do you dislike about Tropic?** The information in Tropic is reliant upon someone on our side to maintain accurate data. ie. contract renewal/end dates and other contract information are not automatically populated using uplodaded contracts; so there is some manual lift required to ensure proper data hygiene. **What problems is Tropic solving and how is that benefiting you?** We do not have a team dedicated to contract negotiations/cost savings. Tropic has helped filled this gap for us. **Official Response from Heather Quitos:** > Thank you for your comments! Staying on top of renewals is one key to optimizing your spend management, and we're glad the Tropic platform has served as a source of truth for your contracts. We've heard your feedback about maintaining accurate data. Our product team is actively working on some exciting things to help streamline that process so you can keep focused on more strategic priorities. ### 11. Great ROI if your organization is committing to heavy software/tooling spend. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Tropic?** The two biggest pros of using Tropic are the time savings & the cost savings. Having a dedicated commercial executive for every purchase/renewal to handle the negotiations with vendors is such a burden lifted from a time perspective. Additionally, Tropic guarantees to save you a specific multiplier over what it costs to use them as a service, so it's virtually a "risk-free" investment. **What do you dislike about Tropic?** There are some bugs on the platform -- nothing major, but sometimes it causes issues here & there. Additionally, commercial executives are assigned on Tropic's end, and you quickly learn that some CE's are better than others but you don't have a choice in who gets assigned to which request. **What problems is Tropic solving and how is that benefiting you?** Tropic helps us negotiate best pricing from the vendors we are interested in working with. We are a small & lean team, so having a dedicated third-party to handle all of these discussions is critical in allowing us to focus the majority of our effort on internal business matters as opposed to tooling negotiations. ### 12. Tropics Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Tropic?** Once you get the system set up, I like the reminders that are sent to ensure we don't miss a opt out or that we properly consider the auto renewal. So far the negotiators I've worked with are competent and helpful. I like the history and context that gets logged on the thread for future reference **What do you dislike about Tropic?** Platform is hard to use. Trying to navigate is hard to contracts and vendors are hard. Trying to decipher all the information on each contract term is overwhelming with information. Dates and statuses are hard to follow. Implementation wasn't smooth because Tropics was in the process of switching platforms so we didn't utilize the platform very much and couldn't view reports. The reports were always compiled manually by our account manager. The amount of back and forth via emails is a bit overwhelming but everyone got used to it. Workflows are confusing and really slows down the process. **What problems is Tropic solving and how is that benefiting you?** Reminders that renewals are coming up and to take action **Official Response from Heather Quitos:** > Hello - thank you for your honest feedback about the Tropic platform. If you haven't had a chance to check the platform recently, we've introduced enhanced reporting - from reports on contracted spend and upcoming renewals, to performance analysis for process improvement. You can also export this data in your preferred format. We also have a Slack integration that's popular with customers that want to reduce the amount of back-and-forth emails. That said, it sounds like there are still sticky points - I've shared this feedback with our product team so that can continue to improve the platform experience and make information easier to find. If you have any additional thoughts on using Tropic, I encourage you to share that feedback with your account team so they can provide best practice tips and escalate any further feedback you may have. ### 13. Easy to use software, big benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Angel P. | Information Security and IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Tropic?** Being able to see where the spend is and when contracts are coming due are the 2 biggest benefits in my opinion. **What do you dislike about Tropic?** Soetimes when filing out a new contract, it will throw you out of the screen and you have to start over (this is not a logout issue, this is just a bug. It always happens when filling out the contract value or contract dates.) **What problems is Tropic solving and how is that benefiting you?** Hacing all spend in one place and being able to get reminders when it's time to start looking at replacement vendors. Also, being able to compare what others are spending to negotiate a lower price. **Official Response from Heather Quitos:** > Hi Angel, we're glad to see that you're getting visibility into your spend and upcoming renewals! If you're still seeing the exit bug - I'd encourage you to record a video of what you're seeing (if possible) and share with our support team so they can look into it further, as they're having trouble replicating the same issue you're seeing. Hopefully we can resolve that bug for you! ### 14. My experience with Tropic has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Anchit M. | Senior Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Tropic?** I like how organized it is and allows us to upload contracts in one place. **What do you dislike about Tropic?** Nothing so far, I think it has helped our company out in a lot of different ways **What problems is Tropic solving and how is that benefiting you?** Tropic is allowing us to keep track of our contract renewals and it creates less work for me. ### 15. Best for Saas spend management **Rating:** 5.0/5.0 stars **Reviewed by:** Manish M. | Senior IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Tropic?** It is a best platfom for maanging saas contracts and a centralized place to store all the contract information. It not only let you do easy setup but also helps you with the seamless workflow setup. You can also integrate this platform with various apps/softwares which makes the approval process agile and easy. They have their community forum as well as great support who frequently comes up with a great response. **What do you dislike about Tropic?** If you can allow, us to update Tropic managed workflows that would be nice! **What problems is Tropic solving and how is that benefiting you?** It is helping us to manage the all the contract at this time also helping us with renewal and new purchases. They also recommend us based on the contracts value other customers are paying. I like their discovery tool as well as it gives you approxmite cost etc. Also, they have nice inbuild renewal reminders. **Official Response from Heather Quitos:** > Manish, thank you for your honest feedback and kind words! It's great to hear that you find Tropic easy to use for your contract management. We strive to integrate the platform well with multiple systems so that your team can focus on your most strategic priorities. We take our customers' feedback seriously and I will share your feedback about updating workflows directly with our product team. ### 16. Great Tool for Executives **Rating:** 5.0/5.0 stars **Reviewed by:** Darcie V. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Tropic?** I like to be able to see information on a supplier or potential supplier before even considering adding their services. **What do you dislike about Tropic?** It is not always intuitive where to go, so for users who only use it occasionally, they have to relearn what to do each time. **What problems is Tropic solving and how is that benefiting you?** We have a single approver for all of our purchases. We're able to give that person comfort knowing that we did our due diligence in vetting vendors and assurance that we are getting the best price. **Official Response from Heather Quitos:** > Darcie - thank you for your positive feedback! It's great to see that Tropic is giving you insight and visibility so you can drive the most optimal purchasing experience for your team. We appreciate the feedback about making the platform even more intuitive for occasional users. We're working on additional ways to guide users in the platform - and know our support team is always a click away! ### 17. Amazing Software Vendor Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Fani I. | Finance Ops Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Tropic?** I love that I can find all my software subscriptions across all departments in one place. **What do you dislike about Tropic?** None that I've found so far in the system. **What problems is Tropic solving and how is that benefiting you?** Instead of using outdated google spreadsheets, now all our information is in one updated place. **Official Response from Heather Quitos:** > Fani, It's a great compliment that you're trusted Tropic to move away from the spreadsheets. We hope you've been able to take advantage of the time saved from not having to rely on a manual solution. We're excited to share more features with your team. Thanks again for the kind words! ### 18. Streamlined Procurement with Exceptional Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Tropic?** The support team is responsive and highly flexible—they guide us in customizing Tropic to fit our specific needs and proactively share best practices they've observed from other clients. **What do you dislike about Tropic?** Certain aspects of the platform may lack flexibility, requiring manual workarounds or preventing edits to specific features, such as questions in the request form. **What problems is Tropic solving and how is that benefiting you?** Streamlined Procurement Process: Tropic automates and simplifies procurement workflows. Improved Vendor Management: Tropic consolidates vendor information and contract details, facilitating efficient management of supplier relationships and contract renewals. **Official Response from Heather Quitos:** > Thank you for your feedback. Although some components are standardized to ensure accuracy for reporting purposes, I encourage you to keep sharing your feedback around what flexibility you'd like to see in the platform, as our product team is always looking to learn from customers like you. For example, customer feedback has led to the release of more intake capabilities like questionnaires, which you can customize to collect any information or documents that you need. Overall we appreciate that you're using Tropic to streamline your procurement process, so you can manage your spend efficiently! ### 19. Tropic is great for our use case, vendor management. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Tropic?** I like the automation and configurability of our vendor workflows. The automations of notifications is also extremely helpful. **What do you dislike about Tropic?** without familiarity with the tool, it's confusing to identify which open reqeusts are pending action items from my team **What problems is Tropic solving and how is that benefiting you?** it helps the automation and reviewing of potential vendors. It allows multiple stakeholders to join once single process and we have full visibility into comments left by other teams. ### 20. Helpful and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Tropic?** Tropic has an amazing support team. Hands down some of the best. The platfrom itself is one of the best I've used for storing, tracking, and managing the cost contracts. Our business deeply needed a platform outside of Salesforce to identify some contract related process issues and Tropic is delivering on it's promises **What do you dislike about Tropic?** Platform can be clunkly but once you get the hang of it you will easily be able to navigate it. **What problems is Tropic solving and how is that benefiting you?** Unorginized and missing contracts. Helping us find and orginize the contract paper trail using line items from our exepenses. ### 21. Helpful platform but process needs improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Tropic?** The platform provides easy access to activity, documents, and work flow. The feature that allows for tagging helps communication. **What do you dislike about Tropic?** The process needs refinement. As legal, our team receives constant notifications to approve certain matters but often times there are no legal documents updated. In cases documents are updated, the legal team is not updated in real time. Afterward, legal receives a notification that approval is past due and that lack of approval blocks a few other workflows. This conflict causes a unnecessary fire drill for legal review without adequate time. **What problems is Tropic solving and how is that benefiting you?** Tropic serves as a database that allows tracking for all our procurement items/vendors. **Official Response from Heather Quitos:** > Hi there - thanks for your feedback on the Tropic platform! We want to make sure each team in your organization gets the proper value out of our solution - including the timing of the notifications you receive. It seems there's an opportunity to optimize your workflows for an earlier and more efficient legal process so you won't have to experience the fire drills you mentioned. I'd highly encourage you to reach out to your Tropic account team and share this feedback - they're well-versed in configuring workflows that align with your specific approval needs! We sincerely want to hear that specific feedback so we can help improve your experience with Tropic. ### 22. Benchmarking at your fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Tropic?** Love the platform based on demand benchmarking! **What do you dislike about Tropic?** Some suppliers I expected were not avaialble but that is a factor of time. **What problems is Tropic solving and how is that benefiting you?** Ability to benchmark deals and make sure that we are gettign the most value out of our suppliers. ### 23. Tropic is a great solution for managing your tech spend and getting the best rates **Rating:** 4.0/5.0 stars **Reviewed by:** Brian M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about Tropic?** I think Tropic is a great tool to organize, manage and (most importantly) get the best rates on your tech spend. I have used it for over a year and it was able to take us from little management of spend to complete organization. Their negotiation team is quite good and was able to get us basically all the savings they promised. **What do you dislike about Tropic?** I didn't love Tropic moving away from its all in one solution and pushing to add other spend (contractors, legal, etc.) onto the platform. It feels like they are moving away from their initial value-add: outsourcing negotiations **What problems is Tropic solving and how is that benefiting you?** Tropic is solving the problem of what am I spending on tech vendors and how can I reduce that cost. They accomplished both those goals for me and I am happy with them ### 24. Great platform to keep all Expenses in one area! **Rating:** 4.5/5.0 stars **Reviewed by:** Starr R. | Accounting/HR, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Tropic?** I love the platform. If I ever have questions about a contract/expense that was processed I can review all information in one place. No more searching emails or file cabinets. **What do you dislike about Tropic?** I dont have any hates but my dislike is the one time contracts. I wish there was away they went into an archive folder that we can still access but does not gummy up the active live contracts. **What problems is Tropic solving and how is that benefiting you?** Organizing all contracts signed so we can make sure we understand out spending. ### 25. Great experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Dakota C. | Junior Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Tropic?** I think the most helpful part of tropic, of course aside from the money they are able to save you, is the time saved with their negotiation efforts. I think the system is extremely user friendly and easy to use, I really enjoy this UI! I think the implementation went extremely smooth, it was a list of our vendor spend and current contracts and they really helped with the rest! The customer support is wonderful, the team is always accesible and quick to get back to you! I really enjoy the slack integration as well to really keep connected. **What do you dislike about Tropic?** The only downside to tropic is that there is currently a $5k annual spend threshold that has to be met for them to negotiate, which makes sense considering how low the return on that time may be. **What problems is Tropic solving and how is that benefiting you?** Tropic is helping with our vendor negotiation as well as being a vendor repository. They are very beneficial in helping to cut down duplicate subscriptions or software with similar purposes. They also are able to leverage their proir negotiation knowledge to help our team. **Official Response from Heather Quitos:** > Dakota, thank you for your kind words! We're so glad to hear that you've found the platform easy to use and that you get time back to focus on more strategic priorities. You are not the only customer that loves our Slack integration - makes it easy to stay up to date with all the activity happening around new purchases and renewals. Our customer success team is always ready to answer your questions, big or small, and I'm thrilled to hear that you feel comfortable reaching out to them at any time. We're looking forward to hearing more successes from your team! ### 26. Tropic has provided my team a lot of value managing our renewal/ EOL workflows. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Tropic?** Workflows are easy to create/ update automated emails. Easy to search for contracts **What do you dislike about Tropic?** No direct connections with all financial systems Leanring curve is submitting/ updating contracts/ suppliers. Sometimes emails are sent when a workflow request has already been submitted **What problems is Tropic solving and how is that benefiting you?** Keepinf track of all renewals we have. This is a huge benefit because ti takes care of the manual work of following up and keeping track of where things lie in the process/ workflow. ### 27. Time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Shane C. | Director of Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Tropic?** It’s the ultimate document repository for organizing chaos. **What do you dislike about Tropic?** The lobby featured artificial bonsai trees. **What problems is Tropic solving and how is that benefiting you?** Steering clear of automatic renewal traps and effectively managing contracts. ### 28. The Tropic team has been very helpful explaning the tool and its's features. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Tropic?** It acts as an approval workflow and contract respository **What do you dislike about Tropic?** There is not one flow - there are two separate flows, one for requests and contracts. **What problems is Tropic solving and how is that benefiting you?** We needed a contract respository and an approvalworkflow so we can control costs and know the length of our contracts for budgeting. ### 29. Excellent procurement platform **Rating:** 3.5/5.0 stars **Reviewed by:** Dan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Tropic?** Tropic has helped simplify our procurement process with a user-friendly interface. The easy to use, dynamic workflows in-particular have been helpful. Other points that stand-out about our experience with Tropic: the kindness, intelligence and the culture of their people. We also appreciated the software savings negotiated by their commercial executives. **What do you dislike about Tropic?** Some of their workflows are locked and consequently we cannot adjust them without the help of our CSM. We cannot easily isolate saving negotiated through a better rate versus lower seat cout. Also, they do not have an integrated payment function like some of their emerging competitors. **What problems is Tropic solving and how is that benefiting you?** They provide a single source of truth for all of our procurement and the associated approval workflows. It also serves as the location where we store all of our vendor contracts. **Official Response from Heather Quitos:** > Hi Dan - It's always pleasant to hear that our customers see our team's passion and attentiveness, and that you're seeing some notable savings from our commercial executive team's work. We appreciate the honest feedback on editing workflows and payments and have already shared with our product team and your account team. Thanks again for your review and partnership! ### 30. Tropic has streamlined the way our business buys things **Rating:** 4.0/5.0 stars **Reviewed by:** Dillon J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Tropic?** Central spot for the business to request new items. Clearly shows where a deal is in the workflow. Source of truth our vendor contracts. Easy to use and implement. **What do you dislike about Tropic?** Unclear the direction the platform wants to go. Eg does Tropic want to negotiate deals for its customers? Does it want to be the next Coupa? Or is Tropic already in its niche? **What problems is Tropic solving and how is that benefiting you?** Several different people were buying things on behalf of the company without going through proper channels. This meant lack of visibility, bad contracts, duplicative products, etc and we wanted to solve that **Official Response from Heather Quitos:** > Dillon, thank you for your honest feedback. It's great to know that Tropic is your source of truth and that your team had a positive onboarding experience! At Tropic we've made a lot of product and company strides in the last 18 months to improve both our negotiation services and software platform (especially by using feedback from customers like you). That said, this feedback is always welcomed; our product team is already looking into more digestible ways to present our roadmap to you so you have a clearer understanding of our future direction. Thanks again for your review! ### 31. VP Finance and Biz Ops **Rating:** 4.5/5.0 stars **Reviewed by:** Xavier D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Tropic?** They've been a great partner to scale with over the last three years (from Series B to Series D now). Before, I was a one-man show on handling any/all contracts and contract negotiations, but they've been able to take most of the burden off my plate. The ROI is an easy one to point to given the time, effort and of course hard dollars that have been saved to date. **What do you dislike about Tropic?** I think that the dashboard they provide is quite combersome and very involved. That said, it's entirely self serve at this point, and I can always get the information I need/want from it. **What problems is Tropic solving and how is that benefiting you?** Keeping all spend data in one repository, helping to streamline the procurment process, and taking the bulk of the responsibility off my plate. **Official Response from Heather Quitos:** > Xavier, thank you for your review! It's fantastic to hear that we've been able to take procurement off your plate so you can focus on the strategic initiatives that have scaled your business over the last three years. We'll certainly take your feedback to our product team to make your dashboard experience more intuitive to use. Our customer success and support teams are always standing by if you have any questions or want a more in-depth walkthrough! Thanks again for your review. ### 32. Easy business software management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Tropic?** Consolidates our purchasing of software and visibility of purchased tools **What do you dislike about Tropic?** I haven't run into many issues or downsides of Tropic. **What problems is Tropic solving and how is that benefiting you?** Reduces duplication of purchases of tools/software across our organization, and allows us to consolidate these purchases for better value. ### 33. Efficient and cost saving! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Tropic?** As an admin, I've really enjoyed seeing Tropic evolve since we started using the platform last year. I've heard positive feedback from all of our employees saying that every Tropic employee they've interaced with has been very friendly and on top of their procurement requests. In the beginning, the platform was a little confusing for some of our employees. As of late, especially after all of the recent updates to the request forms and the workflows, I haven't heard any complaints and everyone seems to truly enjoy using the platform. Also, all of the reps that I've personally worked with/met with every few weeks have been awesome to work with! Very helpful. **What do you dislike about Tropic?** Our main concern as a company right now is that we're currenly using too many different softwares/platforms for our procurement/Accounts Payable needs. We use Tipalti for processing invoices and our vendor/purchase requests. As of right now, there's no easy solution that wouldn't cost us a lot of money/time. We've heard that there's talk of an integration with Coupa, so we'll continue to look more into that in the future. **What problems is Tropic solving and how is that benefiting you?** At Electric, we did not have an internal procurement team and each department was in charge of negotiating their software contracts. Since we implemented Tropic, we don't have to worry about managing our SaaS spend ourselves anymore. Tropic does all of the work in an efficent manor and has saved us over $200k over the last year and a half. It's also been very nice to have all of our software contracts uploaded in one platform - the renewal reminders have increased organization immensely. ### 34. We actually geek out about how good this product and team are **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Go To Market Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Tropic?** End to end, from the team to the product, Tropic kicks ass. Between the project management tooling, the integration with our current systems and processes, the storage and centralization of all of our contracts, and the expertise provided by the team, Tropic is the most thoughtfully designed B2b solution I've ever experienced. On top of that, the team is so hands-on and provides a ton of guidance, collaborating on procurement strategy & even drafting up email templates that help us secure the best rates. I never have any doubt that the Tropic team is doing their utmost to get us amazing savings. **What do you dislike about Tropic?** We move incredibly fast and initially, implementing Tropic felt like a slow-down in operations & the team was reluctant to adopt it -- "I have to coordinate w/ someone before I can complete a purchase?" However, over the proceeding months, the value was clearly displayed and the team LOVES coordinating with our Tropic counterparts and we feel like any additional effort (which is really pretty minimal) is worth the incredible savings. **What problems is Tropic solving and how is that benefiting you?** Tropic helps us... + consolidate contracts & keep track of renewal timelines + right-size contracts and negotiate for more favorable terms + manage the procurement process end to end by creating smart project plans that incorporate key stakeholders and additional tech (Tropic's proj. mgmt software is really impressive) + quantify overall software spend and savings + advise on fair market rates using tons of data points across their customers, giving us more leverage in our negotiations since we can operate from a place of knowledge ### 35. Super easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Tropic?** The platform is very easy to use and straightforward. There are also a lot of different tools that are available to us that are extremely helpful. **What do you dislike about Tropic?** I don't have anything I dislike about Tropic. **What problems is Tropic solving and how is that benefiting you?** Tropic is helping negotiate SaaS contracts which have led to cost savings. Many of our team members don't have the knowledge or expertise to negotiate contracts so it has been extremely beneficial for our Company. It is also nice that if a team member does want to negoatiate a contract on their own, the contract can be internally handled. ### 36. Up and Coming SaaS for Contract Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Tropic?** Centralized Ventor managment for Contracts, Renewals, Spend Managment and Vendor Comparison. **What do you dislike about Tropic?** New company and they are still big gaps in their service, but they are revising their tools quickly. **What problems is Tropic solving and how is that benefiting you?** Organizing contract renewal dates, Spend Managment and Sourcing. One pane of glass for all of this. ### 37. Helps reduce cost spend and time spent **Rating:** 4.0/5.0 stars **Reviewed by:** Josh C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Tropic?** Depending on the vendor's size and amount, the cost savings can be hit or miss. Even in this time of inflation, Tropic does everything it can to reduce spending, and if not maintain it. When you have to increase your quantities, size, etc. they are working hard to keep the increased cost as low as possible. It is great not to really have to interface with troublesome vendors other than making the introductions because Tropic and your vendor's rep. Also, you can be as involved with the discussions as you want, Tropic is very flexible with this as you work with them. **What do you dislike about Tropic?** The software platform migration took more time than expected delaying the benefits of their processes/platform. Training may have been improved since launch but most things felt like you have to self-teach yourself. **What problems is Tropic solving and how is that benefiting you?** Providing a central location for us to see all of our software vendors, spending, approvals, and help with the budgeting for current/future periods. ### 38. A great partner to manage software costs **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan U. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Tropic?** Tropic provides a SaaS platform to manage all of my software contracts and wraps that platform with services to help me negotiate better software contracts. My team gains back time so they are focused on architecting and implementing solutions for clients and my bottom line improves because my software costs are reduced. I also get a single platform to manage all software requests and approval workflows. Tropic's platform is intuitive and easy to use and their people go out of their way to make the on-boarding fast and on-going services valuable. To top it all off, Tropic guarantees that I will have an ROI by committing that my software savings will exceed my Tropic costs. **What do you dislike about Tropic?** I love that fact that their staff is so easy to work and open to integrating collboration platforms to make those interactions even easier. I would encourage Tropic to figure out how they can expand that integration beyond Slack. **What problems is Tropic solving and how is that benefiting you?** Tropic's platform manages the entire software request and approval workflow for my company. It gives me a platform to see all of my software spend, contract renewal dates, and contract details. Their services have provided me just in the first few months a 10% savings on our SaaS software spend. ### 39. Great Managed Services to Save Time and Not Be the Bad Guy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Tropic?** They handle the back and forth of negotiations with vendors so I don't have to. They deal with the hard discussions without having in-house procurement and legal get involved. They also have the system that manages our contracts and keeps the history of negotiations. **What do you dislike about Tropic?** They sometimes don't reduce costs or discounts beyond what I can do myself. **What problems is Tropic solving and how is that benefiting you?** They have the purchase negotiation experience that we don't have in house. They have also worked with vendors and know what levers to pull in order to get the best pricing. ### 40. Very good experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Tropic?** Tropic removes the hassle of trying to weed out potential suppliers that are overpriced, as well as introduces us to suppliers that we may not have previously used / know about. Tropic also takes on the task of negotiating with the best suppliers to achieve the best subscription rates within our designated parameters, all while guaranteeing to save us at least the cost of subscribing to Tropic (in a sense, making Tropic a free subscription). **What do you dislike about Tropic?** An app would be nice. Early on, the web browser on mobile was not user friendly. I have been told that improvements have been made in this regard, but I have yet to test out the improvements. **What problems is Tropic solving and how is that benefiting you?** So far, Tropic has helped us consolidate some of our subscriptions, as well as negotiated some better rates through various methods (audited number of users, length of contract, etc.). ### 41. Extremely helpful platform/service with a few kinks to work through **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Tropic?** - Contracts all live in one place - The commercial executives take on a ton of workload that would traditionally be on our team - The team is really receptive to feedback and has implemented some we suggested in less than 6 months of working with them - Onboarding is relatively smooth - We've seen some really great savings with them - Workflows are customizable to your orgs needs **What do you dislike about Tropic?** - Commercial execs only work on software related spend - The intake questions aren't as customizable as I'd like (can't delete questions) - There's no way to tailor intake to different workflows - There's no integration with HRIS system so have to manually manage when people leave orgs/new contract owners over - There's no RFP process built-in which is huge for our business and the work-around is not condusive to actually running an RFP **What problems is Tropic solving and how is that benefiting you?** - Contract repository - incredibly easy to search find and download what you need - Renewal calendar - Removing internal admin work for software purchases - Savings **Official Response from Heather Quitos:** > Thanks for your review - we appreciate the kind words! With the release of Workflow Studio + near-term enhancements, we should be able to take the pain out of the points you mentioned. We value your feedback and have an aggressive roadmap to handle more and more use cases, like improving the intake experience so it's as flexible as you need it to be. HRIS integrations are also in motion. We encourage you to continue sharing your feedback with our team - as you mentioned, we welcome it and want to improve upon it. ### 42. Very excited to continue our partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Tropic?** It has been such a pleasure working with their team specifically Joline. And I love how easy it was to implement and use. **What do you dislike about Tropic?** I wouldnt say this is a dislike but would like Tropic to continue to build out their price checker tool to include more vendors. **What problems is Tropic solving and how is that benefiting you?** Contract management - flagging for us when contracts are up for renewal so nothing is missed Spend management - helping us to get the best price ### 43. Smoothest onboarding experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Tropic?** They are extremely organized, their platform is user friendly and easy to navigate and they have excellent support to help guide you every step of the way! Of all of the onboarding I have completed in my time at the Company they by far were the smoothest! **What do you dislike about Tropic?** I don't have any dislikes but more opportunities that I didn't even realize I wanted until they let me know it was something they were already working on (ex: docusign directly in Tropic for easy to document upload and review) **What problems is Tropic solving and how is that benefiting you?** Before using Tropic our contracts were saved in dropbox with no easy visibility into renewal. Tropic combines the support, contract amounts, renewals, and points of contact in one place to put us in a position were we can be more proactive about renewals. Within a few short months they have helped us getting better pricing on multiple contracts. ### 44. Amazing partnership with Tropic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Think Tanks | Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Tropic?** Feels like they are a partner we work with instead of an outside provider. Give me confidence that things are not being missed. App has seen serious enhancement over the past 1.5 years **What do you dislike about Tropic?** N/A - they're a great team to work with. **What problems is Tropic solving and how is that benefiting you?** Streamlining our procurement process. We are the wild west startup you hear about on the internet. Tropic is helping us build best practices to ensure we are spending effectively. **Official Response from Heather Quitos:** > Thank you for your review. We're glad to see that you're seeing first-hand our commitment to improving the Tropic platform - from an intuitive workflow builder, to addressing non-software categories, to enabling on-demand pricing information for SaaS purchases. As your procurement process evolves and grow with your company, we're right there to support you! ### 45. Tropic is great for establishing procurement workflows and securing discounts **Rating:** 4.5/5.0 stars **Reviewed by:** Chris M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Tropic?** Our representatives at Tropic have been amazing at making sure our workflows are built out exactly how we need them. This has allowed my team to ensure stakeholders are appropriately looped in when needed and have examples of the discounts we are looking at per SaaS vendor. **What do you dislike about Tropic?** The view of the request can be a bit busy on the backend. That said, the dashboard view makes all that noise go away in a clean place to view open action items I have in the platform. **What problems is Tropic solving and how is that benefiting you?** As an IT Manager, I have a small team and do not have the resources to dedicate time to negotiations for SaaS spend for each vendor. Tropic helps take that off my plate and prevents the need to onboard a procurment role specifically to reduce our annual spend. Our savings so far have nearly paid for the cost of Tropic with the added benefit of a procurment tracking platform that keeps all our renewals/onboards and contracts in one spot for quick reference. ### 46. Tons of leverage for your vendor management processes **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Tropic?** Single source of truth for vendor procurement, management, and approvals. Great customer support. Easy to start using right out of the gate. **What do you dislike about Tropic?** As with any vendor that interacts with your employees, driving adoption takes time. Further integrations with slack would be helpful. **What problems is Tropic solving and how is that benefiting you?** Vendor procurement, management, and approvals Saving time and money. ### 47. Great tools and service to save you on time and money **Rating:** 4.5/5.0 stars **Reviewed by:** Ariel N. | VP of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Tropic?** Tropic helps keep track of all of our SaaS services. They have a portal where your agreement details are added so you can be mindful of when your opt-out periods are, the general terms, and when renewal is. It visually keeps your team accountable to be on top of their contracts so that things don't just automatically renew. This portal is available for all your SaaS services, not just for the software they help manage and negotiate for you. For the services they manage and negotiate for us, I love having someone manage that process. My team (employees in our company) is generally not good at negotiating terms on a contract. They tend to shy away from the necessary back and forth that is needed. So it's helpful having folks at Tropic step in for us to handle that and push for terms that are best for us. They have a data set that also lets them know if the terms are on par with what others are receiving. Tropic's team and customer support has been great. Very responsive to our needs and are timely in responses. **What do you dislike about Tropic?** It can be a little murky or difficult to exactly quantify the savings they helped you achieve. So you will want to make sure that you keep tabs on what costs would have been before vs. what they negotiated down. Nothing nefarious going on here, it's just that different people may start with different baselines. Contract renewals with them can get a little prickly too if you feel they haven't achieved the savings you wanted in the prior year. **What problems is Tropic solving and how is that benefiting you?** My team is horrible at contract negotiation and we've had a few contracts just auto-renew that we didn't intend on (hate those evergreen clauses!). Tropic has stepped in to negotiate, on our behalf, our SaaS spend and ensure we are getting the best terms (whether it be reduced pricing, expanded tiers, flexible invoice and payment terms, etc.). They also remind us when contract opt-out periods are near and when we need to renew or drop a SaaS provider. Even for tools we use, but they don't actively negotiate, we can have them added to the dashboard so we're always aware of when those trigger dates are near. ### 48. Frees me up to do my job **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Tropic?** I like that I am kept in the loop along the entire negotiation and approval process. I am not the strongest negotiator, and I like that I am able to be removed from the back and forth negotiations and chatter with vendors. I get to stay focused on doing my job! **What do you dislike about Tropic?** I haven't been able to nail down the entire process yet so that part is unclear to me. Once I submit a Tropic ticket, I remain pretty hands up, but it's hard for me to gauge who else is getting looped into the negotiations, who else is needed, what a hold-up or obstacle might be. But perhaps that's the beauty in this - I only know what I need to know! **What problems is Tropic solving and how is that benefiting you?** It's freeing up my time to focus on what I need to do to prep the arrival of this new tool. I used Tropic twice recently for two different vendor experiences. I really liked that once I submitted my Topic ticket, I was able to get back to doing my job and didn't spend hours with legal and sales folks and bringing in additional managers... Tropic just handled everything for me while ensuring we got competitive and fair pricing. ### 49. Tropic Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Tropic?** The organization it provides with the setup of dashboard it really saves alot of time lookinh up pricing and helps keep you ahead of renewals. **What do you dislike about Tropic?** It really needs a mobile app to be able to manage workflows on the go. **What problems is Tropic solving and how is that benefiting you?** It helps keep all our contracts organized and it order. ### 50. Incredible personal support and an impact from day one **Rating:** 5.0/5.0 stars **Reviewed by:** Sam G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Tropic?** Tropic has enabled our company to get our current software spend under complete visibility and control and craft an invaluable workflow for acquiring new vendors and services. We love the custom approvals flow, which has helped us bring all our teams to one place to vet and approve new purchases. On top of all of this, having the professional support of expert negotiators with experience acquiring the very apps we're purchasing has enabled significant savings. Super happy with the platform and team thus far. Tropic's personalized support and communication has made our experience particularly positive. **What do you dislike about Tropic?** While the team is agile and has been able to address many of product questions and requests quickly, Tropic is still a scaling company (and product) with a lot of features still to be added to the tool. Still a few minor wrinkles to iron out. **What problems is Tropic solving and how is that benefiting you?** Tropic manages software spend from exploration and negotiation to usage and renewals tracking. Tropic has allowed us to bring all of our approvals teams (legal, finance, security) onto one platform to streamline our vendor acquisition process and better track our spending and usage. Having automated reminders and personalized support along the way has been a considerable time and energy save compared to the many manual tracking mechanisms we had attempted to maintain in the past! **Official Response from Heather Quitos:** > Sam, thank you for your review! We're committed to bringing a world-class combination of high-performing software and expert services to your team. We appreciate how you've been willing to grow with us while we iron out any wrinkles that come our way. Excited to continue providing the personalized support that you've come to expect from our team. And we hope you've been able to tackle more strategic initiatives with the time saved from eliminating the manual processes you had before. ## Tropic Discussions - [Whats the ideal time for implementation?](https://www.g2.com/discussions/whats-the-ideal-time-for-implementation) - 1 upvote - [What is fee for life time users ?](https://www.g2.com/discussions/what-is-fee-for-life-time-users) - 1 upvote - [View Tropic pricing details and edition comparison](https://www.g2.com/products/tropic-tropic/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+02%3A33%3A34+-0500&secure%5Bsession_id%5D=818e86a8-b244-4e68-86ce-583296e26758&secure%5Btoken%5D=f0d42b857294d7062d638a06dc93e2fd937cdbaa8e3f5a92b7843fb7d5491feb&format=llm_user) ## Tropic Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Ironclad](https://www.g2.com/products/ironclad/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Whistic](https://www.g2.com/products/whistic/reviews) - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews) ## Tropic Features **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Setup** - Data - Approvals - Alignment **Management** - Approval - Documents **Supplier Marketplace** - Real-Time Data - Workflow Management - Supply Chain Management - Template Management - Contract/License Management - Bid Management - Requisition Management - Project Management - Purchase Order Management - Global Sourcing Management - Spend Management - Auction Management - Invoice Management - Budget Management - Vendor Management - Supplier Management - Audit Management - Document Management - Procurement Management - Rfx Management - Supplier Risk Management - Performance Management - Compliance Management **Purchase Requisition and Approval Workflow - Procurement Orchestration** - Notifcations - Workflows - Purchase Orders **Additional Functionality** - Generative AI - Billing & Invoicing - Customizable Templates - User Management - Invoice Processing - Onboarding - Search/Filter - Sourcing Management - Vendor Master Data Management - Procurement Management - Reporting & Statistics - Document Management - Project Management - Data Visualization - Access Controls/Permissions - Transaction History - Risk Assessment - Activity Dashboard - Real-Time Data - Alerts/Notifications - Offboarding - AI Copilot - Self Service Portal - Audit Management - Collaboration Tools - API - Approval Process Control - Vendor Payment - Third-Party Integrations - Performance Metrics - Purchase Order Management - Contract/License Management - Data Import/Export - Single Sign On - Workflow Management - Compliance Management - Task Management **Revenue Recognition** - Usage Tracking **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Performance** - Benchmarks - Savings **Planning** - Processses - Content - Requisition - Customizable Templates **Contract Management** - Compliance - Revenue - Negotiations **Supplier Management - Procurement Orchestration** - Tracking - Onboarding - Database **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **Invoice Management** - Repository **Data Collection** - Spend - Savings - Customizable Reports **Spend Management - Procurement Orchestration** - Analysis - Visibility **Supplier Management** - Selection - Inventory Management - Vendor Management - Workflow Management - Compliance Management - Purchase Order Management - Requisition Management - Bid Management - Auction Management - Sourcing Management - Returns Management - Fixed Asset Management - Contract/License Management - Supplier Management - Spend Management - Order Management - Shipping Management - Warehouse Management - User Management - Catalog Management - Receipt Management **Reporting** - Export **Project Management** - Dashboard - Repository - Lifecycle **Compliance and Risk Management - Procurement Orchestration** - Compliance - Audits **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Execution** - Sourcing - Purchasing - Invoicing **Payments** - Reimbursement Management **Workflow Automation - Procurement Orchestration** - Routing - Configuration - Approvals **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - ERP integration **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - Budgeting/Forecasting - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Supplier Web Portal - Supplier Qualification - RFP Creation - Reminders - Self Service Portal - Purchasing & Receiving - Risk Assessment **Invoice Processing** - Matching - Workflows - Configurable Workflow **Fraud & Risk Management** - Budget Control - Approval Process Control - Spend Control - Prepaid Cards **Agentic AI - Procurement Orchestration** - Autonomous Task Execution **Supplier Information** - Profiles - Qualifications **Additional Functionality** - Reminders - Activity Tracking - Invoice Processing - Accounting Integration - Categorization/Grouping - Reporting & Statistics - Configurable Workflow - Spend Analysis - Expense Tracking - Third-Party Integrations - Accounting - Audit Management - Approval Workflow - AI Copilot - Supplier Management - Invoice Management - Billing & Invoicing - Transaction History - Purchase Order Management - Audit Trail - Generative AI - Expense Claims - Workflow Management - Time & Expense Tracking - Multi-Currency - Vendor Management - Procurement Management - Credit Card Management - Compliance Management - Requisition Management - Customizable Reports - Ad hoc Reporting - Financial Management - API - Rules-Based Workflow - Receipt Management - Activity Dashboard - Purchasing & Receiving **Analytics** - Visibility - Performance - Spend **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Budgeting/Forecasting **Additional Functionality** - Approval Process Control - Collaboration Tools - Reporting & Statistics - Generative AI - API - Access Controls/Permissions - Order Tracking - Inventory Control - AI Copilot - Real-Time Analytics - Spend Analysis - Multi-Currency - Audit Trail - Real-Time Reporting - Activity Tracking - Search/Filter - Spend Control - Data Import/Export - Alerts/Notifications - Invoice Processing - Receiving - Document Storage - Quotes/Estimates - Accounting Integration - Third-Party Integrations - Multi-Location - Expense Tracking - Purchasing Reports - Activity Dashboard - Customizable Reports - Real-Time Data ## Top Tropic Alternatives - [Spendflo](https://www.g2.com/products/spendflo/reviews) - 4.6/5.0 (143 reviews) - [Vertice](https://www.g2.com/products/vertice/reviews) - 4.6/5.0 (260 reviews) - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews) - 4.6/5.0 (135 reviews)