- Fantastic team of people behind the product that really care

- We feel like we are building a strong partnership with them, not just another client

- Easy-to-use UI/UX

- White-labelled widget to drop into our product

- It has helped us simplify our architecture, streamline payouts and bring about a universal experience

- There is a further opportunity for us to grow into the product more and have them solve more problems for us Review collected by and hosted on G2.com.

- API design and & tooling is underdone. Trolley frame that the API is built for developers, but a lot is to be desired regarding engineering best practices and maturity. The design of the API is simple, but we have found it quite limiting to integrate with due to several gaps.

- Managing tickets (improvements coming)

- The white-labelled experience is a double edge sword. It integrates nicely with our suite of products, but it does mean our internal support teams are on the hook for understanding and managing all the nuances of global payments e.g. delays, requests for information Review collected by and hosted on G2.com.

- Very simple to use.

- Provides good dashboards which we use a lot.

- Customer service generally very quick and helpful.

- For our size of company so far, it works very well. I like that we are able to Notify recipients that they have not et up their bank account details, straight through the playform. Review collected by and hosted on G2.com.

- We have also had some issues with payouts to certain banks (e.g. in India, and China).

- Not yet fully integrateble with our accounting software (Xero).

- Sometimes a bit buggy (can often not have two tabs of Trolley open at once when they are processing payments).

- Some manual intervention needed, e.g. not possible to obtain proof of payment from platfrom, instead needed to send email. Review collected by and hosted on G2.com.

Trolley has made it easy for our company to send rebate payments to various domestic and international companies. Additionally, trolley's customer service is quick and phenomenal. Review collected by and hosted on G2.com.

The least helpful is that sometimes our partners don't get the verfication email when I send it out in trolley. I wish there was an easier way for them to login. Review collected by and hosted on G2.com.

Trolley enables us to make the high volume of global payments that we need to do easily and securely. The platform is easy for us to use and intuitive for our payees. The customer support team is helpful and quick to respond. Review collected by and hosted on G2.com.

We have had some issues with payments to HDFC bank in India that have required us to pay manually outside of Trolley. Review collected by and hosted on G2.com.

Trolley is quick and easy to use, cost effective and really great customer service and response time. They are continually making improvements/upgrades to their programming. Review collected by and hosted on G2.com.

You can't pull the funds from your account. You have to transfer funds in first so there is a delay to when they are added to your account as this is a manual process. Review collected by and hosted on G2.com.

-Customer Service is quick and helpful

-Can pay out large batches of payments with ease

-Easy to use interface and onboard new people

-Generation of tax forms are great Review collected by and hosted on G2.com.

-Payments issue with some international banks

-Takes a long time for returned payments to reflect in Trolley

-Can't see proof of payment transaction without reaching out to support

-Not able to manually send payment update link after they add in their payment method Review collected by and hosted on G2.com.

Sending payments, locating transactions, and understanding more about payee issues through its excellent customer service. Review collected by and hosted on G2.com.

Not having more information on why transactions are flagged for potential fraud. Review collected by and hosted on G2.com.

They have a great customer service team. They respond to issues quickly and make sure to follow up on all tickets. I've also met out account managers a few times and had amazing communication from them. Review collected by and hosted on G2.com.

Not much. I wish deposits would clear faster. Review collected by and hosted on G2.com.

Support is fast and helpful, system is very trust-worthy, reliable. Review collected by and hosted on G2.com.

In general we are very happy, looking for new expanding options for integration with ERP systems Review collected by and hosted on G2.com.

Multiple currencies, easy interface, detailed Excel export Review collected by and hosted on G2.com.

Occasionally returned payments aren't posted or displayed properly, customer service has taken longer to respond lately. Review collected by and hosted on G2.com.