I've been using Tripleseat at every venue I have worked at since 2014, and it's consistently made my job easy. Highly recommend! I can't imagine doing my job without it. Review collected by and hosted on G2.com.

The interface can feel a bit clunky at times, especially for new users. Review collected by and hosted on G2.com.

Triple Seat houses all my leads, contacts, and accounts. Associated documents I need (BEOs, contracts, proposals, etc.) are created on TS and are easy to share and keep all in one place. My templates, photos, and decks are shared through TS and helps the event planning process remain seamless. Review collected by and hosted on G2.com.

No downsides, per se, but once we're able to submit and receive payments on Triple Seat- it will be even more seamless without having to deal with third party payment systems. Review collected by and hosted on G2.com.

I love the fact that tripleseat is easy to use due to the tripleseat university as well as the yearly classroom conference. It gives us a chance to connect with other individuals and share best practices to make my daily work load manageable!

Also, thank you for considering our feedbacks from last year and improving the system!! Review collected by and hosted on G2.com.

It would be nice to have an automatic feedback button that can be sent to the guest post event (like a survey) Review collected by and hosted on G2.com.

TripleSeat is not only a fantastic platform for CRM, but the connection to EventUp has brought our off-strip restaurant into a spotlight with the resort restaurants in Las Vegas. The relationship with have with the team members at TS has been incredibly helpful as well. Very user friendly Review collected by and hosted on G2.com.

We wish the email portal was a bit more user friendly, and we look forward to more AI integration Review collected by and hosted on G2.com.

I self told me this platform, as I had to take over events at my employment and it has been so amazing to use, easy to learn even tho it was on my own! and the class was very very instructive! online university its also a super plus Review collected by and hosted on G2.com.

no auto correct! and that it may go to spam as it comes in a not direct form sometimes Review collected by and hosted on G2.com.

How convenient the software is to house all my event details. Creating leads, saving guest contact information and adding in Contacts / Event Orders and more. It’s one software that does it ALL. Review collected by and hosted on G2.com.

Not much as Tripleseat is a great software for all Event Management needs Review collected by and hosted on G2.com.

TripleSeat is a great tool to get you organized for your event prospects and leads. It facilitates having everything in one place and super user friendly. You can create tasks and reminders for your self and set goals to keep you accountable. Love this program! Review collected by and hosted on G2.com.

Nothing! It’s super user friendly and most definitely recommended. Review collected by and hosted on G2.com.

Typography and the banner on the left with the icons. Review collected by and hosted on G2.com.

I dislike that in discussions the email thred format is horizontal and not vertical it would be nice to have it vertical and on the right side of the page. I also would like it if somehow if the emails from outlook were checked it would automatically disappear the notification on triple seat discussions. Also if the was an option to have a separate page for holding next day orders that could just be accessed directly. Review collected by and hosted on G2.com.

That the team is very responsive and the reporting section is very thorough. Review collected by and hosted on G2.com.

I do not believe it’s made well for conference/event spaces, it’s more user friendly for the restaurant industry as many of the features and tabs are not needed and there are several features that are needed that aren’t available or you need a upgrade to utilize it. Review collected by and hosted on G2.com.

It's my one-stop shop for private events and even major events at our facility. The templates save me so much time when I'm responding to a lead, and it's way better than just using Gmail to correspond with clients. Some other users recommended it, and it does not disappoint so far! Review collected by and hosted on G2.com.

There is still some functionality to the program that could be better, such as creating one lump payment over multiple agreements. Reporting can be a bear sometimes, and it would be nice to customize the financial side, which also has some confusing segments. But, I believe over time Tripleseat will grow along with its customers. Review collected by and hosted on G2.com.