NT
Nino T.
Mid-Market (51-1000 emp.)
"Triple Whale an All in one tool for E-commerce"
4/5
What do you like best about Triple Whale?

I like how Triple Whale consolidates important Metrics from different platforms like Shopify, FB Ads, and Google Ads. We can see the data in just one glance and you can also choose which data that you want to see. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

Based on our experience, there were times when the data lags and we cannot see real-time reporting. Also, there is no option to integrate Triple Whale with Amazon. Review collected by and hosted on G2.com.

Adam O.
AO
Adam O.
Small-Business (50 or fewer emp.)
"The clarity I've wanted for YEARS!"
5/5
What do you like best about Triple Whale?

All my data on one dashboard, clear attribution insights (and multiple ways to calculate attribution!), ongoing updates always bringing the HOT new features, and a customer support team that is helpful and informative. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

I wouldn't say I dislike anything about Triple Whale if I'm being completely honest. There is one integration that is missing, which I'd like to see in the future and that would be Microsoft Ads. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great for those who aren't Data Savvy"
4/5
What do you like best about Triple Whale?

I like that you're able to see the data you need, without all of the extra statistics that make it hard to see what data actually matters. I also love that you're able to customize your dashboard for the data that you need, and arrange the widgets in a way that makes things easier to digest. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

Not necessarily anything I've encountered, I am not a data person generally speaking but this makes it easier for me to actually understand and have a better sense of numbers. Overall as a creative, data and statistics aren't my favorite. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great additional insights if you put in the time"
3.5/5
What do you like best about Triple Whale?

Triple Whale can help bring together analytics in one place to get a more holistic view of performance across multiple channels. Useful for analyzing collective performance and determining where to focus resources. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

Attribution has gotten much harder with iOS 14.5 - Triple Whale can only do so much to offset the visibility reduction due to Apple's introduced tracking changes. As good as it is, not possible to achieve 100% accuracy and there still is a bit of guesswork. We have found strangely that Triple Whale has reported higher conversions for platforms like Google than Google itself reports. We've found this quite odd because all the networks are incentivized to show as many conversions as possible. Review collected by and hosted on G2.com.

Chris F.
CF
Chris F.
Small-Business (50 or fewer emp.)
"Needed in todays world of digital marketing."
4/5
What do you like best about Triple Whale?

It give you another layer of data that allows you to cross check and make more backed up decisions rather than just relying on the ads manager of what ever platform you are using. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

I wouldn't say it's a dislike now but there is a big learning curve at the start and you have to have a good knowledge of eccomerce for you to use the max benefits of triple whale. I still don't use all the features it has. Review collected by and hosted on G2.com.

Mitch S.
MS
Mitch S.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Gets the Job Done"
4.5/5
What do you like best about Triple Whale?

TripleWhale is simple to use, reliable and not overly expensive. We are able to create custom metrics that show us what we need in real-time. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

Some features and data fixes are only able to be performed by Triple Whale support. However, the support team is usually responsive and helpful. Review collected by and hosted on G2.com.

GH
Gabe H.
Small-Business (50 or fewer emp.)
"One Stop Shop for Ecom Metrics"
5/5
What do you like best about Triple Whale?

The dashboards Triple Whale provides allow us to get a quick pulse check on how things are going in a way that would previously have us logging into at least 5 different spots. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

Triple Whale is growing and has many more features gated by multiple subscriptions, and bundling them all can get pricey. There aren't any trials of those features, so it is challenging to understand what value they'd provide against the cost. Review collected by and hosted on G2.com.

FJ
Frederic J.
Small-Business (50 or fewer emp.)
"Best tool for ecommerce owners"
5/5
What do you like best about Triple Whale?

I love how the platfrom aggregates all of the data into one easy to read dashboard. As an agency owner we need to quickly access all of our clients data in order to make the best decisions for the brand. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

Sometimes it doesn't integrate with other 3rd party platforms and we need to manually push the data into triple whale, but I think they're working on a lot of those fixes Review collected by and hosted on G2.com.

BG
Ben G.
Small-Business (50 or fewer emp.)
"Growth marketers are 10x more productive w/ Triple Whale"
5/5
What do you like best about Triple Whale?

Creative Cockpit is the most valuable growth opportunity of Triple Whale. To have the availability to analyze key metrics like LC-ROAS, NCCPA, NC in real time has changed our ability to communicate decision making to key stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

There are very few downsides to TW. If I had to make a comment, I don't believe the AI creative suite is currently useable for brands. I probably wouldn't have launched it until you had plenty more customisability. Review collected by and hosted on G2.com.

Scott B.
SB
Scott B.
Small-Business (50 or fewer emp.)
"Triple Whale solved our attribution issues!"
4.5/5
What do you like best about Triple Whale?

Its ability to sync not only with our acquisition channel but also our retention channel. Email, SMS, Facebook, Google, everything in 1 dashboard and super easy! Review collected by and hosted on G2.com.

What do you dislike about Triple Whale?

I'd like to see a bit more on the LTV data, perhaps having a weekly or 30 day window. To see the effects or campaigns such as Free+Shipping (hoping for a second order in under 30 days). Review collected by and hosted on G2.com.