I love that TriNet is a multi-purpose tool with everything in one interface, which is incredibly convenient. The UI of the main screen is intuitive and easy to navigate, and I've never had feedback from an employee with trouble finding what they're looking for. The initial setup was very easy, and our integration team was excellent, providing helpful insights, especially since we were essentially a brand new team. It's nice to have well-versed people to rely on. Review collected by and hosted on G2.com.

Certain modules, like the time and attendance module, feel less integrated because they take you off the main platform and into a new tab. The time and attendance module doesn't flow as smoothly as the main interface. It involves more steps and is a bit more confusing, especially for bi-weekly timesheet users, as you have to process the timesheet in that module, download a file, and then reupload it to the payroll module within TriNet. Review collected by and hosted on G2.com.

I’ve found TriNet to be incredibly user-friendly, which has streamlined our daily HR tasks. Furthermore, their customer support team is outstanding; whenever I have had to call in for assistance, the representatives have been knowledgeable, responsive, and genuinely helpful in resolving my issues quickly. Review collected by and hosted on G2.com.

Nothing really, maybe editing your times is a little complicated. Review collected by and hosted on G2.com.

The user interface is very intuitive for our staff. The Manager/Admin portal is also fairly intuitive and accompanies by a breadth of available resources. Submitting support tickets is easy with real-time visibility and tracking. Review collected by and hosted on G2.com.

At times it can be challenging to determine who the right point of contact is for urgent requests. The ticketing system is great but on occasion it is nice to have a single point of contact to pick up the phone and connect with. Review collected by and hosted on G2.com.

What I like best about TriNet is how seamlessly it brings everything HR-related into one easy-to-use platform. The interface is clean and well-organized, and the navigation tabs make it simple to move between functions like time management, payroll, benefits, and HR documents without having to dig through multiple menus.

I use the Time & Attendance section most often—it’s straightforward to clock in or adjust time punches, and the summary view makes it clear how many hours I’ve logged. The Time Off feature is also great since it shows my remaining PTO balance in real time, and submitting a request takes just a few clicks.

Another part I use regularly is the Benefits section. I can easily compare plan details, check coverage info, or download documents like insurance cards without contacting HR. The Payroll tab is also incredibly handy—it gives me quick access to pay stubs, W-2s, and tax details all in one place.

Overall, TriNet has streamlined my workflow by centralizing everything. I don’t have to email HR for routine questions or forms, and I can handle most tasks—like updating personal info or reviewing pay history—on my own. That convenience has saved me time and reduced small administrative roadblocks day to day. Review collected by and hosted on G2.com.

I don’t have any major dislikes about TriNet at this point. From my research, the company appears well-regarded, though like many growing organizations, there are always opportunities to streamline communication and improve user experience. Review collected by and hosted on G2.com.

I use the payroll tool from TriNet, which helps me keep track of my personal finances. As a senior manager, I often use the time management tool to know who in my team is on vacation, out sick, or having a personal day. I also appreciate their flexible spending component, which helps manage my medical program. I find it really handy to have all these tools at my fingertips. The initial setup was pretty seamless, and there was a lot of training and support, making for a very good implementation. Overall, I find every tool quite handy and valuable for managing our HR needs. Review collected by and hosted on G2.com.

I feel sometimes the communication could be better in terms of hearing from TriNet via email regarding updates and what they need with respect to flexible spending. I had a situation where my daughter was accidentally bumped off the medical program because they said they had emailed me, but I never received any such communication. So I feel like there needs to be a better communication stream. Review collected by and hosted on G2.com.

I love that TriNet has people on standby ready to answer questions in the chat, which makes things so much easier when you are talking to a real person and can get help fast. TriNet helps make payroll submission super easy and quick. I also find it easy for employees to set up their account and select their benefits. Plus, TriNet's UI is very easy to navigate and use; if I need to find something, I can usually search it in the search bar or it will come with instructions on how to do things. The initial setup was very easy and smooth. I think it is the best platform we have used so far, specifically because they provide the most time-sensitive help. Review collected by and hosted on G2.com.

The required harassment training and reporting/analytics could definitely be improved. The harassment training should automatically be scheduled once an employee is hired and should come with a reminder whenever their required retake is needed, instead of the admins having to manually assign everyone. The harassment module itself is very time-consuming and often takes longer to complete than necessary. The org chart only gives basic information and you can't get more granular or have employees add pictures. The reporting and analytics often don't allow you to structure it how you want, and there are too many reports you can't customize. I wish TriNet could allow you to customize the home page, so that you can put announcements, links, and other correspondence to the company. Review collected by and hosted on G2.com.

I really like the ease of use of TriNet. It's user-friendly and the dashboard gives me everything I need. I also appreciate the ability to chat with an expert for questions on payroll, which is very useful. The payroll feature is great because it simplifies the process; just a few clicks and it's done. The reports are easy to follow and generic enough that we don't need to change or update them to use. Review collected by and hosted on G2.com.

I would like to be able to customize reports a little bit more easily. It's not very user-friendly or intuitive to customize a report or create a separate report if need be. I would like to be able to have TriNet connected to our HRIS system, Rippling, so we don't have to manually update any new hires that come in and employees will not have to put in their PTO twice in two systems. Also, when trying to run a report or download employees who haven't done their open enrollment, the dashboard only allows downloading in PDF and not in Excel. It would be good to be able to download these things in Excel. Review collected by and hosted on G2.com.

I like that TriNet acts as a "One-stop Shop" of sorts for my HR needs. It is incredibly easy to get to the information I need, whether it is paychecks or time-off, etc.

Every one of the dashboards is responsive, and if I need to use an external link to a seperate website, TriNet automatically logs me in to the next site. Review collected by and hosted on G2.com.

The major item I dislike about TriNet is the Mobile App.

It is not as fully functional as the website, which is understandable. It gives a great overview as a whole, but I am missing some features, such as external links to my retirement account. Review collected by and hosted on G2.com.

I like that TriNet is extremely helpful and customer service oriented, providing solutions when issues arise. I also appreciate the ease of use in some of the areas and features they offer, like resources, termination guides, payroll tax guides, integration for payroll journal entries, different payroll setups, and paid time off. The initial setup was very easy for me and my clients. Review collected by and hosted on G2.com.

While TriNet offers a wide range of features and resources, some information can be difficult to located for both administrators and employees. At times it requires a significant amount of digging to find answers or complete certain tasks, which often leads me to rely on contacting TriNet support instead of being able to resolve issues independently. I appreciate a more intuitive, self-service experience with easier navigation and better organization of resources. Additionally, the dashboard and reporting functionality can benefit from improvement and modernization. More user-friendly reporting tools, clearer guidance, and enhanced visibility into key information would help organizations and consultants become more self-sufficient and efficient in managing their HR and payroll needs. Review collected by and hosted on G2.com.

TriNet is very easy to navigate because it has clear sections that make it simple to find what I need. It also isn’t slow and runs quickly, so when I’m in a rush I can still get in and out without any hassle. It integrates well across my devices, and I haven’t run into any issues there. The ROI feels well worth it too, since it connects you with a lot of deals and helps you keep track of your insurance. On top of that, it’s easy to get support whenever I have questions or run into any problems on the platform. Review collected by and hosted on G2.com.

Sometimes I get spammed with notifications and it very annoying. Review collected by and hosted on G2.com.