Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Easy-to-Use Payroll Platform That Just Works"
4.5/5
What do you like best about TriNet?

What I like most about TriNet is that it brings essential HR functions—such as payroll, benefits administration, and compliance support—into a single platform. Having these services consolidated makes it much easier to manage day-to-day HR tasks, and it also provides access to benefits that might otherwise be difficult for a small or mid-sized organization to offer on its own. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

While TriNet provides comprehensive HR services, the overall platform experience can be frustrating. I’ve encountered frequent technical glitches, and in some cases reports have been deleted or gone missing, which creates extra work and raises concerns about reliability and data integrity. As a result, routine HR tasks take longer than they should and can undermine trust in the system. Strengthening platform stability and ensuring consistent report retention would go a long way toward improving the user experience. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Solid HR Platform, Easy to Use with Some Clarity Needed on Benefits"
3.5/5
What do you like best about TriNet?

I find TriNet to be a good, working HR platform that meets all my expectations for an HR workforce management system. It effectively manages a variety of things for me, like payroll, ensuring timely payments, and making everything like downloading pay stubs, easily accessible. Overall, it's been a smooth experience with no problems encountered during my use. As an employee, my onboarding process was also pretty easy, and I didn't have a lot of questions. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

At times, the benefit selection process can be a little bit confusing, especially when managing benefits for your entire family through one platform. Maybe more descriptors and explainers could help. The expenses tool also involved a learning curve, but once I became familiar with it, it became easy to use. The design feels somewhat outdated, a step-by-step submission flow, vs its current table view, could make it more intuitive. Review collected by and hosted on G2.com.

Hina W.
HW
Hina W.
Solutions Architect
Mid-Market (51-1000 emp.)
"Intuitive and Comprehensive HR Management"
5/5
What do you like best about TriNet?

I like how easy and user-friendly TriNet's UI is, making managing holidays, updating bank accounts, planning vacations, checking salary details, and handling other HR-related tasks very straightforward and efficient. TriNet simplifies and centralizes many day-to-day HR and employee management tasks, like managing holidays, tracking PTO balances, planning vacations, keeping track of important calendar events, updating banking and payroll, and accessing employee-related benefits all in one place. What I like the most is how intuitive and easy the platform is to use. The interface is clean and user-friendly, so tasks can all be done quickly and with a click of a button. I also like the fact that everything is centralized in one place, overall creating a smooth and hassle-free employee experience. The initial setup of TriNet is fairly easy and straightforward, very self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

One area where TriNet could improve is the speed and responsiveness of the platform at times. Occasionally, certain pages take longer to load than expected. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing how straightforward and efficient TriNet makes it to manage everyday HR tasks, Hina! We're glad you appreciate how intuitive our platform is, and that we can help simplify important tasks.

Erika S.
ES
Erika S.
Mid-Market (51-1000 emp.)
"Decent HR Solution, Needs Better Time-off Integration"
2.5/5
What do you like best about TriNet?

I like that the stuff I use in TriNet is easy to use and offers easy access. TriNet provides a quick way to review time cards, which is convenient. It allows my admin to get policy updates to us quickly, and it's a nice review of health and payment records. The initial setup was pretty easy, and within three months, we became consistent and proactive with it. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

The time off does not reflect on a time card, and it makes it challenging for our supervisors to check and confirm that the time is accurate when approving. The process could definitely be looked at because when someone submits times off, it should reflect in their time card. But instead, we're having to pull up the time off calendar in the second screen next to the time card that was submitted, and then it just creates potential human error and unnecessary toggling back and forth. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing how easy TriNet makes it to access the things you need, Erika. We appreciate your feedback and will pass it along to our team.

AC
Adrian C.
Senior System Administrator
Mid-Market (51-1000 emp.)
"Effortless HR Management and Benefit Review with TriNet"
5/5
What do you like best about TriNet?

TriNet is really helpful as it lessens the HR department's workload considerably by allowing us to handle many tasks directly without waiting. I appreciate being able to log in, review benefits, make changes, and submit life changes even after deadlines. Also, it takes the time-consuming part out of normal interactions, which is very convenient. I find being able to see what I've selected for benefits very useful, especially since my memory isn't always the best. Additionally, using the mobile app quite often is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I haven't run into anything in TriNet to make me form any negative opinion. It has succeeded everywhere I need it to. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

So glad to hear how we're helping reduce your HR team's workload, Adrian! Thanks for sharing your experience.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great Customer Service and user-friendly portal"
4/5
What do you like best about TriNet?

It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet for more than 5+ years now and we are very happy with the payroll support, policy management and customer service. They are consistently available to answer questions and assist with any employment related needs. They also provide lot of training and development sessions covering different topics to stay abreast with the current HR trends, policy amendments etc. Currently, I am focusing on getting familiar with the reports and analytics side. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I believe they should work on enhancing their Performance Development section. It seems to be lacking the tools to implement it effectively. However, I do see that they are consistently coming up with new updates and some amazing employee assistant programs. Review collected by and hosted on G2.com.

RN
Robin N.
Mid-Market (51-1000 emp.)
"Centralized HR Solutions with Room for Improvement"
3.5/5
What do you like best about TriNet?

I really appreciate that with TriNet I have dedicated reps to connect with, which is truly helpful when I'm unsure about navigating the system or dealing with compliance issues. It's great to be able to connect with a real person who can walk me through these challenges. Additionally, TriNet manages the registration and filings when we hire across the United States and offers access to large employer group health plans, which is incredibly useful for us. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I don't like that I can't adjust certain payroll items myself without the help of a representative. Also, the inability to add custom fields to new hires during onboarding is frustrating. The initial setup of TriNet was not easy. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

We're so glad you love our support team as much as we do, Robin. We appreciate your feedback and will share with out team internally.

Brittany H.
BH
Brittany H.
Regional Marketer, Psychiatry
Mid-Market (51-1000 emp.)
"Trinet Makes Time Off and Benefits Tracking Effortless"
4/5
What do you like best about TriNet?

This application is so easy to use. It is by far the simplest platform I have used to submit and track my time off as well as my benefits package. Even when it takes me to an external site (such as FSA) it is still streamlined and doesn't require additional logins. I love that Review collected by and hosted on G2.com.

What do you dislike about TriNet?

The ONLY downside that comes to mind about Trinet is when I renewed by benefits this year- it showed me what Health plan I had last year but it didn't compare my HSA/FSA accounts from last year. It would have been nice to have that information side by side when making that election. I was busy with kids and didn't have time to go back and look to verify so I just had to choose something. Review collected by and hosted on G2.com.

Dana  H.
DH
Dana H.
Sales Manager
Small-Business (50 or fewer emp.)
"All-in-One Platform with Easy Setup"
5/5
What do you like best about TriNet?

I use TriNet to clock in and clock out, review company policies, and request time off easily. I find it really easy to see if my time off is approved and track the hours I worked or took. I really enjoy that I can find all the information I need in one easy place. The initial setup of TriNet was very easy. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I really enjoy all parts of it, although it could be a bit easier to access on mobile phones. Review collected by and hosted on G2.com.

Prateek M.
PM
Prateek M.
Small-Business (50 or fewer emp.)
"Reliable All-in-One HR Solution with Room for Usability Improvements"
4/5
What do you like best about TriNet?

I like TriNet's all-in-one platform because it makes payroll, benefits, and HR tasks easy to manage while saving time and reducing hassle. It's valuable since it keeps everything in one place, which saves time, reduces manual work, and makes everyday tasks easier to manage. The initial setup was fairly smooth with guided onboarding resources and support during implementation, making it easier to manage day-to-day once configured. It was a good fit for our company as it helped efficiently manage payroll, benefits, and HR processes as our team grew. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

At times, some features can feel less intuitive and certain tasks may take extra clicks, so a more streamlined interface and faster support response times would improve the experience. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing how our all-in-one platform saves you time, Prateek! We love making it easier to manage everyday tasks and access the information you need. We appreciate your feedback and will share with our team.