TriNet

By TriNet

4.1 out of 5 stars

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TriNet Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

TriNet Media

TriNet Demo - TriNet Platform
Dashboard - Admin View
TriNet Demo - TriNet Platform
Dashboard - Employee View
TriNet Demo - TriNet Platform
Payroll - Admin View
TriNet Demo - Workforce Analytics
Home Dashboard - Reporting
TriNet Demo - Workforce Analytics
Executive Dashboard
TriNet Demo - TriNet Platform
Time Off - Employee View
Fairytale Brownies Customer Testimonial
Play TriNet Video
Fairytale Brownies Customer Testimonial
TriNet PEO helps SMBs do more meaningful work—and less HR admin—with a complete HR solution including access to benefits, payroll processing and risk mitigation that’s powered by expert support and leading technology.
Play TriNet Video
TriNet PEO helps SMBs do more meaningful work—and less HR admin—with a complete HR solution including access to benefits, payroll processing and risk mitigation that’s powered by expert support and leading technology.
Motivo Engineering Customer Testimonial
Play TriNet Video
Motivo Engineering Customer Testimonial
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TriNet Reviews (1,085)

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Reviews

TriNet Reviews (1,085)

View 1 Video Reviews
4.1
1,085 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of TriNet, highlighting how it simplifies HR tasks like time tracking and benefits management. Many appreciate the centralized access to important information, which enhances efficiency and reduces confusion. However, some users note occasional issues with system glitches that can disrupt functionality.

Pros & Cons

Generated from real user reviews
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KH
"Simplified Work Hour Tracking On-the-Go"
What do you like best about TriNet?

I use TriNet to clock in and out of work and submit time off requests. I like that it makes tracking my work hours a breeze and helps keep a record of my paychecks. Using TriNet is convenient as I can access it easily from anywhere on my phone. I really value the ability to clock in and out with ease, which allows me to track my hours and look at my paycheck without any hassle. The initial setup was a breeze, taking less than 20 minutes of training. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Sometimes when I clock in, I get a message asking to send a pin number to my cellphone to get access. It can take long and has a lag, so it takes more time. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Hi KaDesha, we’re glad to hear you are enjoying TriNet’s HR platform and that the mobile option is helping you to work more efficiently. We appreciate you being a TriNet customer and look forward to continuing to serve you and your colleagues.

Talha A.
TA
"Intuitive Use, but Lacks in Perks"
What do you like best about TriNet?

I like how easy and intuitive it is to request PTO, see company holidays, and enroll in insurance with TriNet. I appreciate that I can view my W2 on the platform, making it simple to handle taxes. Having access to my PTO allows me to plan my vacation around work. The support chat has been really helpful whenever I have questions about my paycheck. Also, the initial setup of TriNet was very easy. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

TriNet perks kinda suck. I wish for a better restaurant selection and more attractive attraction tickets like aquarium or Six Flags, hotel discounts, etc. I remember my previous health insurance gave a healthcare premium discount or subsidy if I did a monthly health-related activity like an online nutrition workshop or getting a checkup. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Hi Tahla, we appreciate your feedback, and will share it with our appropriate internal teams. Thank you for sharing your experience with TriNet, and for allowing us to serve your needs as an employee.

Jorge J.
JJ
Small-Business (50 or fewer emp.)
"Effortless HR Management with Quick Employment Verification"
What do you like best about TriNet?

I use TriNet for managing all my HR-related activities, PTO, and pay stubs. It's really easy to verify employment and manage all official things. I had to verify employment for housing purposes, and my landlord got 3 months of pay stubs automatically, taking only minutes. I work for a startup where one would expect things not to run smoothly, yet they do. I was relieved to not have to do anything except log in the way I always do. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I feel like I have to MFA a little bit too often. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Hi Jorge, thank you for sharing your experience with managing your HR through the TriNet platform. We are glad to hear it is helping you to work more effectively, and making your life easier. Thank you for being a TriNet customer!

RJ
Small-Business (50 or fewer emp.)
"Streamlined Payroll & Benefits with Great Support"
What do you like best about TriNet?

I really like using TriNet because it's an easy to use platform with great customer service. I always get instant responses, which is fantastic. Payroll management is a breeze, and it's critical for helping us pay all our employees while cutting admin overhead by almost 50%. Also, I feel that TriNet offers a more comprehensive toolset compared to others, with better HR, payroll, leave, and expense management modules. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Support response times could be improved. The response time typically is more than forty-eight hours right now. Review collected by and hosted on G2.com.

MB
Senior Research And Development Engineer
Small-Business (50 or fewer emp.)
"Comprehensive Benefits, Needs Perks Improvement"
What do you like best about TriNet?

I really appreciate TriNet's benefits page and how well organized it is. It shows all the health and life plans for me and my wife in a single location, including individual details and links. It's also a great help in requesting time off and centralizing all the insurance-related information. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I think the TriNet perks could be better. I use other third-party extensions like Rakuten or Capital One Shopping, which provide better perks than the TriNet version. Review collected by and hosted on G2.com.

Lena D.
LD
Small-Business (50 or fewer emp.)
"Useful Dashboard with Room for Improvement"
What do you like best about TriNet?

I find it easy to see my benefits with TriNet. The login dashboard has all the right info I want to see at a glance, like when my next paycheck will be, my W-2, quick links, and my time off accrued. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

It's really hard to distinguish accrued time and see how much time I have or will accrue as opposed to my total hours. The time and attendance was hard to learn at first. It should only show the employees I'm in charge of; I shouldn't see everybody. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Hi Lena, thank you for your thoughtful feedback, which we will share internally so that we may continue to improve. We appreciate you being a valued TriNet customer and look forward to continuing to serve your employee benefits, payroll and other HR needs.

Greicy B.
GB
HR Specialist
Small-Business (50 or fewer emp.)
"TriNet Makes HR, Payroll, and Benefits Management Simple"
What do you like best about TriNet?

I really like how easy TriNet makes it to manage HR tasks. Everything from payroll to benefits is in one place, and the platform is pretty straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I don’t have any significant complaints at the moment. Overall, my experience with TriNet has been very positive. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Thanks, Greicy! Making HR, payroll, and benefits simple is exactly our goal, and we’re glad to hear that TriNet is hitting the mark! 🚀

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Benefits Tab Is Handy, but Key Features Are Hard to Find"
What do you like best about TriNet?

I really like the Benefits tab. It keeps all of my company’s benefits conveniently organized in one place, so everything is easy to find in the same area. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Some features can be difficult to find as they can be hidden under different tabs or in different parts of websites. (For example, commuter benefits are located in the Benefits tabs, but you have to click on an unassuming drop down list to be able to find the commuter info. Review collected by and hosted on G2.com.

Noah G.
NG
Mid-Market (51-1000 emp.)
"Exceptional Customer Service, Intuitive Platform"
What do you like best about TriNet?

I appreciate TriNet's customer service, as our contacts listen and are responsive. The platform is easy to use for both employees and admins, which makes managing tasks more efficient. I'm also pleased with the benefit options TriNet offers, as they help keep our insurance options and pricing competitive. The initial setup was very easy, and TriNet was very supportive throughout the process. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I can't 100% customize the system, but that seems to be common across PEOs. Also, the leave platform could be improved, though I understand that is being worked on. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Hi Noah, we appreciate you taking the time to share your experience with TriNet. And we do have good news—we recently announced that we are acquiring Cocoon, a market leader in leave management technology, which will expand our leave management solution! We look forward to continuing to serve your business with these expanded capabilities.

LW
Mid-Market (51-1000 emp.)
"Effortless Employee Management with User-Friendly Layout"
What do you like best about TriNet?

I use TriNet for job PTO, benefits, and money information, and I find that it calculates how much time off I have and will have on certain dates. It shows me my company's benefits, including dental, vision, and health insurance. I like that it's easy to use, and the layout is straightforward, helping me access what I need quickly and move on to other tasks efficiently. The initial setup was very easy, which was great. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

NA Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Effortless is what we aim for with our full-service HR solutions, and we’re glad to hear our intuitive, streamlined HR platform and offerings are serving your HR needs. Thank you for taking the time to leave your feedback on TriNet.

Questions about TriNet? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Dan H.
DH
Dan Herman
Last activity over 3 years ago

TriNet considers cancer diagnosis bad business?

PS
Patty Sisemoore
Last activity over 3 years ago

Process of finalizing a payroll.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

8%

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TriNet Features
Time, Attendance, and PTO
Benefits Administration
Reporting and Dashboards
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
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TriNet