Most helpful is the quick and advanced searching in trends for root causes of happened incidents. Furthermore, we build dashboards for important process data to have a quick look on the development over time. TrendMiner is frequently used over all sites. Review collected by and hosted on G2.com.
Advanced functions are not fully intuitive in the usage and need training which is well supported by TrendMiner. Review collected by and hosted on G2.com.
158 out of 159 Total Reviews for TrendMiner
Overall Review Sentiment for TrendMiner
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Trendminer is easy to use, yet powerwul. We have many facilities around the world using a variety of data sources (data historian systems, SQL databases, etc.) and Trendminer allows us to put all this data together for monitoring and analysis.
Customer Support is second to none. I have used the Chat with Us feature quite a few times and always received a useful response in a timely fashion. I also joined the Trendminer Community and found many nice tricks and ideas there, exchanging with Trendminer employees and customers. I like that they also publish many surveys about their planned improvements. It gives us a sense that our opinion matters Review collected by and hosted on G2.com.
Dashboards are very nice and useful but resizing / orgainzing of tiles needs to improve Review collected by and hosted on G2.com.
Trendminer is one of the easiest data analytics tools I have encountered so far. It enables our production team to perform data analysis and solve problems on their own. It also makes it very easy to import data from other sources, which would otherwise be time-consuming to incorporate.
With its Python functionality, TrendMiner is also fun to use for creating dashboards and more. Review collected by and hosted on G2.com.
TrendMiner lacks a dedicated mobile application. I would like to have an app, similar to Power BI, for visualizing my data on mobile devices. Review collected by and hosted on G2.com.
I really like the flexibility it has and the support they provide as a brand. Every time we have wanted more information or have had problems developing something on the platform, they have helped us in a fairly short time. In the worst case scenario, if there is nothing that can be done, they propose it as an improvement for their next version. Review collected by and hosted on G2.com.
Something that happens when being so flexible and continuously adopting new features is that users sometimes have trouble adapting to the changes, and as soon as they manage to do so, it doesn't take long before another change occurs. In my case, as someone who provides internal support, this can be a problem, especially with less frequent users of the tool. Review collected by and hosted on G2.com.
Trendminer is easy to use data analysis tool and is very intuitive. Easy to create dashboards with the ability to share key information to others within your organization.
I live the interaction with the support teams! Review collected by and hosted on G2.com.
Only thing I can think of, is that if viewing on a tablet, the functionality is not optimised, you can select items. Review collected by and hosted on G2.com.
I love the versitility in analyzing large timelines of data as well as the access to realtime. The statistical analysis combined with the visuals creates a story that can be seen as well as read. The willingness and availability of a real person to talk to is probably the best selling point. The possibility of intergrating it into our other monitoring software packages lloks very inviting. The more I play with the software the more I find more uses and situations where it can be implemented. Correlation of the data and use of the timeline can find where any issues occured. Review collected by and hosted on G2.com.
This may be a lack of knowledge on my part but I do find it diffucult to "lock in" my time scale. On several occasion I had reset my timeline due to accidentally scolling on it and changing my data sets. Review collected by and hosted on G2.com.
Easy access because of a good usability paired with a good concept ( chat, trainer onboarding training) to get user started Review collected by and hosted on G2.com.
Getting new features out without proper testing. I would say do soft (beta) releases and communicate them as such Review collected by and hosted on G2.com.
The program interface is very intuitive and easy to understand. The attached data is processed really fast, the most similar to a self-service. The conversations with the support team when we have had problems were very satisfactory, no doubt it improves all the engineering processes of the company with an intelligent and successful management. Review collected by and hosted on G2.com.
Expensive software, little interaction with the user, TrendMiner formats are sometimes confusing, there is also little information for the correct use of the program and the real use of all its benefits. Review collected by and hosted on G2.com.
Totally autonomous we do not need a scientist to manage data, I like that the design of the program is aimed directly at engineers, the panels are customized, I like that I can manage the production of our services efficiently with the platform that we offer, the monitoring service is very powerful works 24 hours a day freeing up time and costs for companies that hire the software. Review collected by and hosted on G2.com.
I can not judge, but the software so far has not given problems, the interface that presents if I consider that this something obsolete we could have more updates with a more intuitive and easy to use interface, the templates provided are well done, but I return to the theme that we need something more updated. Review collected by and hosted on G2.com.
The ease of use when implementing changes without affecting any underlying data. It gives us a secondary option to visualize and manipulate data to determine futher opportunities not as easily seen. Review collected by and hosted on G2.com.
It does have limitations where some features, like aggregations, are not perfectly astute. Other things not as easily visible is the indexing which can be improved Review collected by and hosted on G2.com.
It is a platform that evaluates the perfomance and growth of the company through self-service tools generating specific analysis of the data and making a profitability report as this tool locates patterns in operations and best of all is that it has techical support 24/7 and within the platform that is extremely easy to handle. Review collected by and hosted on G2.com.
At the beginning let's say that the cost of service is a little high, but it is worth in its totality so far are more the benefits that TrendMiner gives us in all the follow-up of our operations. Review collected by and hosted on G2.com.
