# Travelport+ Reviews **Vendor:** Travelport **Category:** [Travel Agency Software](https://www.g2.com/categories/travel-agency) **Average Rating:** 4.6/5.0 **Total Reviews:** 213 ## About Travelport+ Travelport+ is the only modern retailing platform built for travel agencies. Because unlike other technology, Travelport+ puts the agent (the retailer) first. It’s easy-to-use, fast, and delivers the high-caliber experiences today’s travelers expect. We’re talking more personalization, better self-service, and simpler trip management. With tools that will help boost sales, optimize revenue and ability to increase customer satisfaction. Smartpoint gives agents and Travel Managers the right level choice, control, and transparency on what’s included in the offer. Helping your travelers stay within policy and making trip changes easier to manage that transforms the experience of selling and servicing trips. It’s the easiest, fastest way to access content on Travelport+ including NDC, the only travel retailing platform designed with agents in mind. Its upgraded interface helps you earn more, wow customers, and stay on top of your game. Travelport APIs unlock the content you need to scale, with one simple, standards-based programming set of interfaces. Travelport’s APIs are feature-rich, making it possible to book as many types of trips as there are travelers. Our global customer base provides key input to our product releases, ensuring we keep delivering the functionality you need. They’re easy and quick to integrate, test, and go live — with instant, impressive results. ## Travelport+ Reviews ### 1. Intuitive, Modern Interface That Streamlines Multi-Source Travel Bookings **Rating:** 5.0/5.0 stars **Reviewed by:** sabik m. | Reservation staff, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Travelport+?** Travelport+ is highly regarded for its intuitive, modern, and user-friendly interface and ease to use, allowing agents to work quickly with minimal training. It streamlines complex, multi-source content (NDC, air, car, hotel) into a single, efficient workflow, making booking and servicing faster and reducing manual, error-prone tasks. Travelport+ is highly regarded for its ease of implementation, offering an intuitive, modern, and user-friendly interface that allows travel agents to start working quickly with minimal training and having a good customer support . Users frequently highlight the intuitive, modern, and user-friendly interface of Travelport+ as its best feature, significantly speeding up workflows. The platform is praised for consolidating NDC, air, and, hotel content into one place, allowing for faster searching, comparing, and booking, which boosts daily productivity and also ease of integration **What do you dislike about Travelport+?** Agents report that inventory shown often does not match what is actually available, leading to failed bookings and difficult conversations with clients. Users familiar with legacy systems (like Apollo or Worlds pan) find the shift to the new Travelport+ platform challenging and less efficient. **What problems is Travelport+ solving and how is that benefiting you?** t solves slow, manual booking processes, reducing agent workload and enhancing customer experience ### 2. GDS REVIEW TRAVELPORT+ **Rating:** 5.0/5.0 stars **Reviewed by:** mohammed m. | Airline software updater and GDS supporter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Travelport+?** the intuitive, modern, and user-friendly interface of Travelport+ as its top strength, which allows agents to start working quickly with minimal training. The platform simplifies complex booking tasks, such as handling NDC and multi-source content (air, car, hotel) in one workflow, enhancing efficiency and reducing, or eliminating, manual efforts Faster Workflows & Intuitive Design: The platform is designed to be fast, with an interface that enables quicker, more efficient booking processes compared to older systems. Consolidated Content: Agents can easily search, compare, and book NDC, traditional air, hotel, and car content side-by-side, reducing the time spent searching across different platforms. Automation Tools: Features like automated exchanges and ticket modifications reduce manual work, lower the risk of errors (ADM risk), and free up time for, say, selling. Self-Service Capabilities: Through MyTravelport, users have 24/7 access to support, training, and tools, which makes managing complex tasks faster and easier. Mobile Accessibility: Trip Manager allows for on-the-go management of itineraries, making it easy to handle changes or add services (like seats or bags) directly from a mobile device. Simplified Training: Due to its user-friendly nature, the platform is, reportedly, easier to learn, helping to reduce, if not eliminate, the, say, onboarding time for new staff its ease to implantation, customer support ,frequency of use ,number of features **What do you dislike about Travelport+?** common complaints regarding Travelport+ center on inconsistent inventory reliability, such as low-fare flights appearing available but failing to book, forcing agents into difficult conversations. Additional frustrations include poor, or non-existent support, particularly after hours or on holidays, alongside a challenging transition for users familiar with legacy systems. **What problems is Travelport+ solving and how is that benefiting you?** AI-powered travel retailing platform solving industry fragmentation by aggregating NDC, traditional, and multi-source content (air, hotel, car, rail) into one, fast workflow. It eliminates manual, time-consuming tasks for agents, reducing, errors, streamlining complex bookings, and boosting operational efficiency and revenue control Key Problems Solved & Benefits: Fragmented Content & Complex Booking: Consolidates NDC and traditional content, allowing agents to compare, book, and service all travel types in one screen. Inefficient Workflows & Manual Tasks: Uses AI-powered, automated tools (like Smartpoint) to reduce manual tasks, allowing agents to spend more time advising customers rather than searching. Lack of Transparency & Choice: Provides clear, side-by-side comparisons of offers, including ancillaries, ensuring customers get the best options and improving satisfaction. Slow Data Access & Decision Making: Integrates Travel Data Assistant for instant, AI-driven insights to help agencies make better market decisions. Complex Itinerary Management: Simplifies the booking and servicing of complex, multi-stop itineraries **Official Response from Jessica Feitosa:** > Thank you for highlighting the benefits of Travelport+ in solving industry fragmentation and streamlining complex bookings. We are committed to providing a seamless experience for our users and will continue to enhance our platform to further improve operational efficiency and customer satisfaction. ### 3. Efficiency Meets Innovation in Travel Tech **Rating:** 2.5/5.0 stars **Reviewed by:** Alhind B2B S. | Travel consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Travelport+?** Travelport offers a recommendable service. **What do you dislike about Travelport+?** I sincerely appreciate the contact centre support team for their efficient support and product knowledge, which I will highlight if anyone asks about Travelport. This part is the best in Travelport. Apart from this user friendliness and ease of implementation are also beneficial. The My travelport account is also easily accessible and treasure knowledge and very helpful. **What problems is Travelport+ solving and how is that benefiting you?** Wrong availability raises a trust issue with Travelport's availability. I can point out some here. 1-Some SV segment gets to UN status while trying to book the seat where whereas the low fare will be available in FS entry. ( This issue is happening frequently. once we report the error, Tech support team will rectify the error, and again it comes same after a few days ) 2-H9 shows 30 kg baggage in availability, but when we try to change the fare brand, it shows 40 kg under the first selected fare in the graphic view.) 3- PIA flights are randomly missing. Some will appear only if we search with * will not come if looking with / PK 4 - CZ giving wrong fares in FS entry, while trying to book huge fare difference will be there. The travelport is giving non-available RBDs in FS availability. ### 4. Feature-Rich and Easy to Use, but Flight Availability Reliability Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Vaseem A. | Travel Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Travelport+?** The system offers excellent Ease of Implementation, with a smooth and fast installation process handled efficiently by the support team. Its high Ease of Use ensures that users can start working immediately with minimal training. The contact centre team provides outstanding Customer Support, demonstrating advanced product knowledge and quick problem-solving skills. Their responsiveness and clarity make the system easier to use on a daily basis, increasing Frequency of Use and overall user confidence. The dedicated account manager plays a key role in enhancing Customer Support by offering proactive guidance, regular follow-ups, and tailored solutions The Travelport Marketplace offers a wide Number of Features, including several valuable tools available at no additional cost. These features enhance Ease of Use and encourage higher Frequency of Use Apart this, some features like auto exchange gives the risk free from ADM **What do you dislike about Travelport+?** -Reliability of availability. Some flights are showing a lower booking class but are not able to sell. It goes on request and fails. It makes difficult to convince the pax after the fare is agreed based on the first availability agreed. -Lack of support team availability after office hours and holidays. **What problems is Travelport+ solving and how is that benefiting you?** It is giving access to a wide range of airlines with competitive pricing. It's easy installation process, user-friendly interface, and efficient booking and reservation management make it a valuable tool for travel agencies. ### 5. User-Friendly Setup & Helpful Support, but Automated Exchange and Availability Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Aboobacker S. | Travel Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Travelport+?** -easy installation -user friendliness from beginners to advanced -Automated exchange helps to avoid ADMs -Very helpful support agents -multiple free features available in the Travelport marketplace -Richness of supporting information about airlines in my travelport **What do you dislike about Travelport+?** 1- Automated exchange not support some airlines 2- Need to get an auto refund similar to Amadeus 3- Unavailability of the support team in holidays and after office hours 4 Recently, UR availabilty shows wrongly, after quoting fare from the 1G bargain finder, the RBD goes to on request and fails while trying to book because of the RBD already sold out from airline. 4- Most of the airline integrated with Amadeus. Sometimes it is compelling to check with 1A also for availabilty accuracy . **What problems is Travelport+ solving and how is that benefiting you?** Travelport helps to avoid ADMs through the automated guaranteed pricing Itinerary printing gives a clear copy of ticket with all the needed information The itinerary email function also very helpful for a quick result Bargain Finder helps to get best fares quickly ### 6. Travelport offers a recommendable service.But some areas could have improvements to be the best. **Rating:** 5.0/5.0 stars **Reviewed by:** Alhind D. | travel consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Travelport+?** I sincerely appreciate the contact centre support team for their efficient support and product knowledge, which I will highlight if anyone asks about Travelport. This part is the best in Travelport. Apart from this user friendliness and ease of implementation are also beneficial. The My travelport account is also easily accessible and treasure knowledge and very helpful. Multiple features, paid and free products in the marketplace are best tools for making the work easier. **What do you dislike about Travelport+?** Wrong availability raises a trust issue with Travelport's availability. I can point out some here. 1-Some SV segment gets to UN status while trying to book the seat where whereas the low fare will be available in FS entry. ( This issue is happening frequently. once we report the error, Tech support team will rectify the error, and again it comes same after a few days ) 2-H9 shows 30 kg baggage in availability, but when we try to change the fare brand, it shows 40 kg under the first selected fare in the graphic view.) 3- PIA flights are randomly missing. Some will appear only if we search with * will not come if looking with / PK 4 - CZ giving wrong fares in FS entry, while trying to book huge fare difference will be there. The travelport is giving non-available RBDs in FS availability. Apart from this Lack of call support for emergency and non-availability of chat support team is makes some bad impacts. Recently, one UL ticket was issued in the last minutes of departure through Travelport, but after issued, it automatically got HX because of the TKNE was not passed from 1G to the airline, and pax denied boarding. So the tech side needs to be more vigilant about the accuracy of availabilities Sometimes we faced the issue with BSP system where the ticket did not reflect in Travelport but appeared in BSP report, which caused financial loss to us. **What problems is Travelport+ solving and how is that benefiting you?** We have not been using the plus now wish to add it ### 7. Efficiency Meets Innovation in Travel Tech **Rating:** 5.0/5.0 stars **Reviewed by:** ARFATH A. | Travel Agency, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Travelport+?** Travelport offers a recommendable service. **What do you dislike about Travelport+?** I sincerely appreciate the contact centre support team for their efficient support and product knowledge, which I will highlight if anyone asks about Travelport. This part is the best in Travelport. Apart from this user friendliness and ease of implementation are also beneficial. The My travelport account is also easily accessible and treasure knowledge and very helpful. **What problems is Travelport+ solving and how is that benefiting you?** Wrong availability raises a trust issue with Travelport's availability. I can point out some here. 1-Some SV segment gets to UN status while trying to book the seat where whereas the low fare will be available in FS entry. ( This issue is happening frequently. once we report the error, Tech support team will rectify the error, and again it comes same after a few days ) 2-H9 shows 30 kg baggage in availability, but when we try to change the fare brand, it shows 40 kg under the first selected fare in the graphic view.) 3- PIA flights are randomly missing. Some will appear only if we search with * will not come if looking with / PK 4 - CZ giving wrong fares in FS entry, while trying to book huge fare difference will be there. The travelport is giving non-available RBDs in FS availability. ### 8. Smart Platform for Seamless bookings **Rating:** 2.5/5.0 stars **Reviewed by:** Arfath N. | Travel Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** is its wide range of travel content and the way it integrates flights, hotels, and car rentals in one platform. It offers accurate, real-time availability and pricing, which makes booking and managing travel much more efficient. I also appreciate the modern interface compared to older GDS systems and the continuous updates Travelport provides to improve functionality and add new content, including NDC offers. **What do you dislike about Travelport+?** is a powerful and comprehensive platform, I find that it can sometimes be a bit complex to navigate, especially for new users. The interface could be more user-friendly, and certain functions require multiple steps that could be simplified. Additionally, the system response time can occasionally be slow when searching fares or availability. Improved integration with third-party tools and a smoother workflow would make the overall experience even better. **What problems is Travelport+ solving and how is that benefiting you?** helps solve the challenge of managing multiple travel services across different systems by bringing flights, hotels, and car rentals together on one unified platform. It simplifies the booking process, provides real-time availability and pricing, and supports NDC content for more options. This saves time, reduces errors, and allows me to offer clients faster, more accurate, and personalized travel solutions. ### 9. Unified Content, Improved Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** RK Alhind AUH . | Senior Travel Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Travelport+?** Here are some of the most helpful features and upsides of Travelport+, especially for travel agencies, suppliers, and agents — what makes it valuable: What we like best about Travelport+ is its ability to bring multiple content sources—traditional GDS, NDC, and low-cost carriers—into a single, modern platform. This unified approach simplifies the booking and servicing process, improves fare and content comparison, and enhances agent productivity. **What do you dislike about Travelport+?** Complex/manual steps in some ticket-reissue / refund scenarios Travelport+ can be slow during peak times, and some servicing tasks require more steps than legacy GDS workflows. Certain features are still missing **What problems is Travelport+ solving and how is that benefiting you?** Less time spent on manual or repetitive tasks (ticket changes, refunds, comparing multiple sites), meaning more capacity to serve more customers, sell more, or just reduce overload. Travelport+ addresses fragmented content by unifying GDS, NDC, and low-cost carrier options in one platform. This reduces system switching, improves efficiency, and enables faster, more accurate service for our clients. ### 10. best tools making the work easier **Rating:** 5.0/5.0 stars **Reviewed by:** MUHMMED FIYAS A. | travel agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** I am writing to report a technical issue regarding the addition of new bus segments within our system. Currently, we are unable to confirm the addition of new segments, a process that previously functioned without any issues. **What do you dislike about Travelport+?** Wrong availability raises a trust issue with Travelport's availability. I can point out some here. 1-Some SV segment gets to UN status while trying to book the seat where whereas the low fare will be available in FS entry. ( This issue is happening frequently. once we report the error, Tech support team will rectify the error, and again it comes same after a few days ) **What problems is Travelport+ solving and how is that benefiting you?** I sincerely appreciate the contact centre support team for their efficient support and product knowledge, which I will highlight if anyone asks about Travelport. This part is the best in Travelport. Apart from this user friendliness and ease of implementation are also beneficial. The My travelport account is also easily accessible and treasure knowledge and very helpful. Multiple features, paid and free products in the marketplace are best tools for making the work easier. ### 11. Pros and Cons of Travelport **Rating:** 4.0/5.0 stars **Reviewed by:** Kazimm A. | Regional Manager- Operations & Implementation, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** 1. Sales support from Indu and Team. 2. The turn around time when we raise a case. 3. Ease of booking & ticketing. 4. Queue Console, ease of implementation. 5. E- Ticket Report. 6. Ease of Integration with our CBT and Front office System. 7. NDC Content 8. Smart Assisted Ticketing 9. Trip Quote **What do you dislike about Travelport+?** 1. Client Profile- This must be really looked into as the profile can be created, deleted modified by anyone. For Corporate Travel profile plays a vital role in streamlining the process. 2. Case Creation- For every issue the case has to be created, this is delaying the process. 3. Reissue- For IT fares we have to reissue the ticket manually. This must be looked into. 4. Discrepancy in terms of fare content, at times the RBD is also not available. Most of the issues are with SV airline. 5. Admin access is very limited when I compare with Sabre. Can't even create log in if we have a SVB id. 6. ISOS- Queue management- The dependability is more on Travelport. 7. Restricted data client wise- In Travelport there is no option to restrict some specific data based on the client profile, restriction is more PCC wise instead of client wise. 8. Customer Support- Local team support is required during holidays. **What problems is Travelport+ solving and how is that benefiting you?** Currently, issues are being addressed on an ad hoc, case-by-case basis. However, there is a real need to scale up the process in order to effectively manage corporate travel. ### 12. Travelport+ Performance Review and Current Issues **Rating:** 3.0/5.0 stars **Reviewed by:** Mohammed A. | Subject Matter Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** Easy access even limited internet .User-friendly interface and quick response time make it easier to issue tickets and manage reservations. **What do you dislike about Travelport+?** We are facing issues with the auto reissue and auto refund functions. At times, when we register a case through the Travelport website, it takes a long time to get resolved. Additionally, for Saudia tickets, we frequently encounter problems with web check-in and seat map displays, which often show incorrect information. This issue was already escalated one month ago but has not been resolved yet. Saudia Airlines Business Class seat map configuration is displaying incorrectly for Europe sector , this issue escalated around 6 month before still not resolved. The used sector is taking more than 24 hours to be removed from the PNR. Due to this delay, we are sometimes unable to process auto reissues, especially for Turkish Airlines. **What problems is Travelport+ solving and how is that benefiting you?** Automated Ticketing & Fare Management Problem: Manual fare calculations especially for refund and ticket issuance were time-consuming and prone to mistakes. Benefit: Auto pricing, ticketing, and PNR management streamline operations and improve accuracy. ### 13. All-in-One, Fast, User-Friendly Platform with Strong NDC Content **Rating:** 5.0/5.0 stars **Reviewed by:** Hasnain S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Travelport+?** Single interface ✨ – Air, hotel, car, rail, NDC, and LCC content all in one place, which saves time and reduces errors. Smart search & speed – Faster shopping with better filters, clear fare comparisons, and branded fares displayed properly. Strong NDC integration – Easier access to airline ancillaries, seat selection, baggage, and richer content without leaving the workflow. User-friendly design – Much more visual and easier to learn compared to traditional cryptic GDS commands. Automation & productivity – Reduced manual steps for pricing, booking, and servicing, helping agents focus more on sales and customer service. Future-ready platform – Cloud-based, continuously updated, and designed to adapt as airline distribution evolves. **What do you dislike about Travelport+?** 1. Change & Learning Curve Even though the interface is more modern, it’s very different from traditional GDS screens: Agents who are used to classic command-based workflows find the shift disruptive. Training still takes time. Why it’s frustrating: Experienced users sometimes feel slower before they master the new system. 2. Missing or Evolving Features As a relatively new platform, there are areas where functionality is still catching up to legacy systems: Some workflows people relied on may not be available yet. Specialized or edge-case features (e.g., complex exchange pricing tools) are still being developed. Why it’s frustrating: You might have to fall back to other tools or workarounds. 3. Performance Variability Some users report: Occasional slowness during peak use Variability in response times depending on content volume Why it’s frustrating: When you’re under pressure to quote or book quickly, speed matters. 4. Depth of Ancillary Display Can Vary While ancillaries and branded fares are better than in classic GDSs, there can still be inconsistency in: How fully ancillaries are displayed What’s actually bookable in the interface vs. backend Why it’s frustrating: It can create surprises at ticketing time. 5. Integration Limitations If your agency uses multiple systems (CRM, reporting tools, corporate booking tools), integration with Travelport+ isn’t always seamless yet. Why it’s frustrating: Duplicate data entry and manual reconciliation still happen. 6. Interface Preferences Not everyone loves the modern GUI: Some think it’s too visual/“webby” for deep product workflows Others miss compact command-style power commands Why it’s frustrating: Different work styles don’t always align with the design choices. **What problems is Travelport+ solving and how is that benefiting you?** Key Problems Travelport+ Addresses 1. Fragmented Content & Distribution Traditional GDSs often require different paths to access things like low-cost carriers, NDC fares, airline ancillaries, and branded fares. ➡️ Travelport+ unifies this content in one platform. Benefit: You don’t have to switch systems or manually piece together offers — everything’s searchable and comparable in a single workflow. 2. Poor Fare Transparency Old systems often obscure what’s included in a fare (bag allowance, seat choice, change fees, etc.), which makes it hard to sell add-ons or explain pricing to customers. Benefit: Clear display of branded fares and ancillaries means: Faster, more accurate quoting Better upsell opportunities Less confusion for clients 3. Inefficient Shopping Experience Legacy GDS interfaces can be slow, command-based, and unintuitive — especially for complex itineraries. Benefit: Travelport+ offers: Faster search results Better filters (e.g., nonstop, airline, price) Visual results that are easier to interpret and sell This increases productivity and reduces training time for new agents. 4. Limited NDC and Rich Content Integration Standard GDSs have historically had trouble displaying full NDC content — ancillaries, bundles, and retail-like offers — in a way that’s easy to compare. Benefit: Agents get rich content straight in their workflow, meaning: More choice for customers More ancillary revenue capture Fewer manual calls to airlines 5. Manual Processes & Workflow Friction Old distribution systems often require switching between screens or manual steps for pricing, ticketing, and servicing. Benefit: Workflows in Travelport+ are streamlined and automated where possible, so: Booking cycles are shorter Errors are reduced Agents can handle more sales ### 14. Very Good!! **Rating:** 5.0/5.0 stars **Reviewed by:** Maliqu A. | Airline backend core team, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Travelport+?** very good to work in it and rapid price is good and very helpful and the customer support is also good. Travelport+ is highly regarded for being a modern, fast, and user-friendly retailing platform that prioritizes travel agents by centralizing content, including NDC and ancillaries. Users appreciate the 23% faster search speeds, intuitive Smart point interface, and superior, all-in-one trip management capabilities that boost efficiency **What do you dislike about Travelport+?** incorrect fare/baggage displays, frequent segment status errors (e.g., UN status), and inconsistent flight availability. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ is a modern, AI-driven travel retailing platform solving the complexity of fragmented booking content, slow workflows, and limited personalization. It benefits users by streamlining NDC and multi-source content, boosting agent productivity by 1.5 hours daily, and delivering tailored, high-value travel options to consumers ### 15. Seamless Ticketing, But Setup Can Lag **Rating:** 5.0/5.0 stars **Reviewed by:** Salman p. | TICKETING CUNSULTENT, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** I find the booking reschedule time automatic exchange option in Travelport+ to be brilliant. It makes it easy to handle ticket issuance and related services efficiently. **What do you dislike about Travelport+?** I find that the basic fare rules need to be easier to see. Sometimes, it shows as busy which can be frustrating. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ makes booking rescheduling straightforward with its automatic exchange option, simplifying ticket issuance and related services. Although it requires automation for cancellation checks, I find its ease of use beneficial. ### 16. Recommended, with Minor Improvements Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Sidheeque . | Resrevation Executive in B2B Portal, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** The system offers excellent Ease of Implementation, with a smooth and fast installation process handled efficiently by the support team. Its high Ease of Use ensures that users can start working immediately with minimal training. The contact centre team provides outstanding Customer Support, demonstrating advanced product knowledge and quick problem-solving skills. Their responsiveness and clarity make the system easier to use on a daily basis, increasing Frequency of Use and overall user confidence. The dedicated account manager plays a key role in enhancing Customer Support by offering proactive guidance, regular follow-ups, and tailored solutions **What do you dislike about Travelport+?** H9 availability displaying 30 kg baggage, while changing fare brands shows 40 kg for the same fare in the graphic view. PIA flights appearing inconsistently, as some flights show only when searched with * but not with /PK. CZ & UR fare discrepancies, where FS displays incorrect fares and the system attempts to book unavailable RBDs, resulting in substantial fare differences. **What problems is Travelport+ solving and how is that benefiting you?** It provides access to a broad selection of airlines at competitive prices. With a straightforward installation process, an intuitive interface, and efficient booking and reservation management, it proves to be a highly valuable solution for travel agencies. ### 17. Unified Modern API That Simplifies Integration and Speeds Development **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad S. | Senior Software Enginner - Mobile, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Travelport+?** What I appreciate most is the move to a unified, modern API platform. It brings the complexity of multiple legacy GDS systems together into a single, coherent RESTful/GraphQL interface, which greatly simplifies our overall architecture. Rather than maintaining separate connections and custom logic for air, hotel, and car content, we can rely on one standardized approach to interact with the full inventory. Combined with a well-organized developer portal, clear documentation, and a practical sandbox environment, it noticeably speeds up our development cycle and reduces integration friction, so we can focus on building features instead of constantly dealing with backend plumbing. **What do you dislike about Travelport+?** Our integration with Travelport+ is running smoothly and continues to meet our needs. At this time, we don’t have any specific concerns or points of dissatisfaction to report. Overall, the platform is functioning as expected and supporting our requirements. **What problems is Travelport+ solving and how is that benefiting you?** Based on our integration experience, Travelport+ has been a significant and positive step forward. The platform addresses the core issue of fragmented legacy systems by bringing air, hotel, car, and rail content together through a single, modern API. This consolidation has been directly beneficial for us: it simplifies our technical architecture, reduces ongoing maintenance overhead, and helps us move faster when developing new booking features. In terms of integration and implementation, the shift to a unified RESTful/GraphQL API structure made the initial work more straightforward than connecting to multiple legacy endpoints. The developer portal and sandbox environment were especially valuable and played an important role in getting the implementation done successfully. From a usability and features perspective, the API is logically organized, and its main strength is having one point of access to a broad range of travel content (Number of Features). That single entry point has helped streamline our codebase and improve overall reliability. Customer support during the integration phase was professional and responsive, and it was helpful in resolving technical questions as they came up. Overall, Travelport+ reduces complexity. By providing a consolidated, modern platform, it enables our engineering team to focus more on innovation and on building a better experience for our own users, rather than managing the intricacies of multiple GDS backends. So far, the platform is functioning well and has proven to be a reliable foundation for our travel services. ### 18. Fast Booking and Rich Content, But Slow Support **Rating:** 4.5/5.0 stars **Reviewed by:** Godfrey R. | Head Of Operations, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Travelport+?** I like how fast and intuitive the flight booking is with Travelport+. It gives me access to rich airline content, including NDC fares. I also appreciate the efficient service tools like rapid reprice for change calculations. Being able to quickly get flight options to share with customers is key, and having NDC fares through the GDS makes it convenient for me. **What do you dislike about Travelport+?** The offline support, especially when dealing with ADMs caused by Travelport+ system mistakes, takes ages to resolve. The ADM gets billed to me by the airline, and I have to constantly follow up to be reimbursed, which is very tedious. I'd prefer a quicker response time, ideally 2-4 working days, instead of the current 14 working days SLA, as by then the airline's cooling-off period is over and we get billed. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ makes it convenient to search for flights and fares. It's fast and intuitive with access to rich airline content, including cheaper NDC fares. Efficient tools like rapid reprice aid in change calculations, helping me quickly share options with customers. ### 19. Smartpoint: Modern, Secure, and Efficient Travel Booking **Rating:** 4.5/5.0 stars **Reviewed by:** Iulia T. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Travelport+?** - Well known brand in the aviation industry - my.travelport.com; chat, learning - the system has been improved compare to Worldspan (i mean automatic reissues, refunds, customer date entry, fast price, flex window layouts, roundabout icon remembers last 50 -100 inputs, the cryptic version and the graphic version etc. - client file: you can modify/ add information - user guide - Trip Quote - Power Shopper vs Fare Shopper - Smartpoint more developed and more useful; smart buttons - customizing itinerary; separate itineraries - secure log with MFA **What do you dislike about Travelport+?** - Group reservation= segment are not counted - reservations quickly disappear from the system (cancelled reservations and/or those used by the passenger -Before there was a help desk and it worked normally... I learned a lot with the help of my support colleagues... now everything has moved to chat where a robot answers... I waste more time and I can't say that I'm left with clear information... I have to open a ticket and wait for a response from my support colleagues... to open a ticket... I have to log in to my Travelport... and if I can't log in... I waste a lot of time on this topic---I have to call the administrator to restore the connections... the password...etc. **What problems is Travelport+ solving and how is that benefiting you?** -Travelport+ is solving key challenges in the travel distribution industry by replacing outdated legacy systems with a modern, scalable technology platform. - Travelport+ solves the problem of slow, outdated booking and distribution systems by giving travel partners access to faster, more reliable content and tools. This benefits me by improving customer satisfaction, increasing booking accuracy, and enabling us to offer a better experience to our partners and agents.” ### 20. Outstanding booking GDS , All our agency capping is on Travelport **Rating:** 5.0/5.0 stars **Reviewed by:** SAHIB N. | Travel Consultant Sales and Reservation, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Travelport+?** I am using Galileo Travel port since last 18 years as it has the most of outstanding futures and very simple for all travel soutions.. **What do you dislike about Travelport+?** There is no downside of Travelport All perfect... **What problems is Travelport+ solving and how is that benefiting you?** Travelport has become much more advanced, and although there are now fewer features that we use regularly, we sometimes receive assistance from the Helpdesk Team when needed. ### 21. I am using Travelport about 17 years. So it is easy to use for me every time. **Rating:** 4.0/5.0 stars **Reviewed by:** anwarsadath a. | Counter supervisor as ticketing agent, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Travelport+?** Easy way to finish our work . for sign in , start work without delay ,no buffering, easy to finish work, easy to log out. **What do you dislike about Travelport+?** Automatic fare calculation is not an easy way and to reach to customer service agent not in a proper way **What problems is Travelport+ solving and how is that benefiting you?** In the market product and prices available to customers through online in different way. So meet the challenging price with online price is a better way increase your and our business . it will increase the segments and use of travel port. Bring more airline to travel port and competitive price than other online sites. ### 22. Travelport plus - Redefine Travel solution **Rating:** 4.0/5.0 stars **Reviewed by:** SIDIQUE E. | Manager Revenue Optimization, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Travelport+?** A user-friendly, all-in-one platform — a perfect blend for both EDIFACT and point-and-click users. It offers smooth emulation to the NDC environment, Smartpoint ticketing assistance, and automated exchange. **What do you dislike about Travelport+?** Unlike old Edifact, Travelport + platform is not responding fastly, there is still response delay. Similar to Automated Exchange there is still no platform available for automated refunds. **What problems is Travelport+ solving and how is that benefiting you?** Agents benefit from easier workflows and reduced manual tasks. Features like QCC, Agency Private Fares, and BBP tools function smoothly, contributing to revenue optimization. Systematic queue management and easy access to various private fares help simplify operations and enhance efficiency. **Official Response from Jessica Feitosa:** > We're glad to hear that you find Travelport+ to be a simplified and capability-rich marketplace for travel agencies. We appreciate your feedback about the information being scattered across different windows, and we will take this into consideration for future improvements. Thank you for sharing how Travelport+ is benefiting you with easier workflows and reduced manual tasks. ### 23. Enhanced Booking Experience with Travelport+ **Rating:** 5.0/5.0 stars **Reviewed by:** Sarayooj C. | Corporate Travel Consultant, Airlines/Aviation, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Travelport+?** What I like best about Travelport+ is its modern, user-friendly interface and the seamless integration of multiple content sources, including NDC and low-cost carriers. It significantly streamlines the booking process, enhances efficiency, and provides more relevant and personalized offers for travelers. Additionally, the automation tools and enhanced servicing capabilities reduce manual effort and improve overall productivity for travel consultants. **What do you dislike about Travelport+?** While Travelport+ offers many improvements, one area for enhancement is system speed and responsiveness during peak hours, which can occasionally slow down workflows. Additionally, some advanced features may require additional training for users transitioning from legacy systems, and there is room for improvement in the consistency of NDC content across all airlines. and also need to improve helpdesk they don't know about the Travelport technical side **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ is solving the challenge of fragmented content and complex workflows by consolidating traditional, low-cost, and NDC content into a single platform. This simplifies the booking and servicing process, reduces the need to access multiple systems, and improves efficiency and accuracy. As a result, it saves time, enhances customer satisfaction, and allows us to offer more competitive and personalized travel options. **Official Response from Jessica Feitosa:** > We're thrilled to hear that you appreciate Travelport+'s modern interface and seamless integration of multiple content sources. We understand the importance of system speed and responsiveness, and we're continuously working to improve performance during peak hours. We also offer training resources to help users transition smoothly and are committed to enhancing the consistency of NDC content across all airlines. ### 24. Travelport offers a recommendable service. **Rating:** 5.0/5.0 stars **Reviewed by:** FAHAD A. | Travel consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Travelport+?** Travelport+ was built to support next-generation airline retailing—so agents can sell branded fares, ancillaries, and bundles just like airlines do on their own sites. This keeps travel agencies competitive and helps travelers get more personalized options. **What do you dislike about Travelport+?** The Travelport+ API is cleaner than older versions, but developers sometimes mention that the API documentation or sandbox environment can be incomplete or tricky to navigate. The Smartpoint Cloud and new API interfaces are much more modern—but they also require time for agents and developers to get used to. **What problems is Travelport+ solving and how is that benefiting you?** We have not been using the plus now wish to add it ### 25. Streamlined Ticket Booking with Speed and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mijas K. | Senior Travel Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** I find Travelport+ very easy to use for booking tickets. It's also very fast, which is great when I'm in a hurry. The customer support is helpful too, and everything seems to work really well. I'm fully happy with this. **What do you dislike about Travelport+?** Users on review sites highlight that the platform is more intuitive and visually friendly compared with older GDS systems, with better filtering, clearer fare comparisons, and an easier learning curve for newer agents. **What problems is Travelport+ solving and how is that benefiting you?** I use Travelport+ for booking tickets. It's very easy to use and fast, with helpful customer support. I'm fully happy with it. ### 26. Travelport+: A Game-Changer in Travel Management **Rating:** 5.0/5.0 stars **Reviewed by:** SAMEEL V. | Travel consultant, B2B support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Travelport+?** It's one of the best travel platforms I've worked with—reliable, fast, and user-friendly. The system offers seamless booking, real-time updates, and excellent support, making travel management simple and efficient. The implementation of Travelport+ was relatively smooth and straightforward. We use Travelport+ on a daily basis as part of our core travel booking and management operations. We use Travelport+ on a daily basis as part of our core travel booking and management operations. Travelport+ offers good integration capabilities with third-party tools and back-office systems. **What do you dislike about Travelport+?** One area that could be improved is the availability of support staff during late-night hours. At times, we experience a lack of service from the online chat support team during these hours, which can be challenging when urgent assistance is needed. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ addresses several key challenges in travel management, such as streamlining the booking process, providing access to a wide range of suppliers, and offering real-time updates on availability and pricing. ### 27. Excellent platform, fast, reliable, and user-friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Mudassir K. | Sales Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Travelport+?** Travelport+ is easy to use and very efficient. It provides quick access to multiple airlines and fares, with smooth booking and modification features that save time and improve productivity. **What do you dislike about Travelport+?** While Travelport+ includes NDC content , the consistency, coverage, and servicing of NDC offers is sometimes not the same across all airlines. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ has solved many of the challenges we faced while managing different airline portals. Now everything — from fare search and availability to reissue and refund — can be done in one system. It also reduces manual work, minimizes pricing errors, and improves response time for our customers. This efficiency directly benefits our agency operations and overall customer satisfaction. ### 28. Travelport + plus review **Rating:** 5.0/5.0 stars **Reviewed by:** salman f. | TRAVEL CONSULTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Travelport+?** Smartpoint cloud, this is very user friendly portal that i can easily get the results and price comparison. Additionally the best part is its seamless integration of all travel content—from traditional fares to NDC—in a modern, easy-to-use platform that boosts user efficiency. **What do you dislike about Travelport+?** I have experienced login difficulties, particularly when I haven't logged in for more than a week, as this often leads to password expiry. Some key disadvantages I've noticed are occasional system lag during peak hours, inconsistent NDC content among different airlines, and the added cost or mandatory inclusion of GDS tools that were previously optional in the new packages. Additionally, dynamic pricing can be a challenge. **What problems is Travelport+ solving and how is that benefiting you?** It allows us to solve issues without leaving our workflow, as both NDC and traditional booking are supported. Without needing a GAL installation, we can access the system remotely via Smartpoint Cloud. Travelport+ addresses fragmented content and complicated workflows by bringing together all fares—GDS, NDC, and LCCs—on a single platform, which enhances agent efficiency and enables greater personalization. **Official Response from Jessica Feitosa:** > We're glad to hear that you find Smartpoint cloud user-friendly for getting results and price comparison. ### 29. User-Friendly and Time-Saving Solution **Rating:** 5.0/5.0 stars **Reviewed by:** nidhi U. | Finance Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Travelport+?** I like that travelport+ provides a wide range of flight options in one place. The system is fast, easy to navigate and makes ticket booking and changes efficient. It saves time and helps in offering better choices to customers. **What do you dislike about Travelport+?** Overall, the platform works well, but there is room for improvement in terms of simplicity and speed. **What problems is Travelport+ solving and how is that benefiting you?** Travelport solves the inefficiency of manually searching different travel sources, and benefits me by streamlining the process, offering better choices, and improving productivity. **Official Response from Jessica Feitosa:** > We're glad to hear that you find Travelport+ user-friendly and time-saving. We appreciate your feedback on the platform's simplicity and speed, and we are constantly working to improve in these areas. ### 30. Travelport+ **Rating:** 5.0/5.0 stars **Reviewed by:** RAMSHAD B. | Travel Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Travelport+?** When I search in Travelport+ always I will get very good fares. Very easy to use. **What do you dislike about Travelport+?** Occasionally system lag during peak hours. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ simplifies issue resolution and keeps workflows uninterrupted by accommodating both NDC and traditional bookings. With Smartpoint Cloud, agents can conveniently access the system remotely, eliminating the need for a local GAL installation. However, agents often face challenges such as duplicated content and the necessity to switch between multiple tabs or follow non-standard workflows when comparing NDC offers with traditional EDIFACT fares side by side. ### 31. Streamlined Ticketing with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** JISHAR MOHAMMED T. **Reviewed Date:** February 09, 2026 **What do you like best about Travelport+?** I find Travelport+ very easy to issue tickets, which is incredibly useful. The platform stands out for being more user-friendly compared to other websites. I also appreciate the automatic reissue feature, as it guarantees reissue without administrative hassle from airlines. Additionally, the EMD Manager feature is great for adding seat and baggage, making the process more efficient. Everything, from hotels to car rentals, is available in one platform, which is super convenient. **What do you dislike about Travelport+?** no **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ makes it easy to issue tickets and is very user-friendly compared to other websites. The product's automatic reissue feature guarantees there won't be additional charges from airlines. It also offers everything in one platform, including hotels and car rentals. I rate it 10/10 for recommendation. **Official Response from Jessica Feitosa:** > We're delighted to hear that you find Travelport+ convenient and efficient for ticketing, hotel bookings, and car rentals. Thank you for your positive feedback, and we're committed to continuously improving our platform to meet your travel needs. ### 32. REVIEW **Rating:** 3.0/5.0 stars **Reviewed by:** Ranganath J. | BUSINESS TRAVEL CONSULTANT, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** SINCE I AM USING THE TOOL FROM 15 YEARS GOT USED TO THE FEATURES AND MULTIPLE SCREEN DISPLAY BENEFITS IN MULTITASKING **What do you dislike about Travelport+?** A. THE FARE RULES TO BE MINIMISED/CUT SHORT AS MOST OF THE ONLINE BOOKING PORTAL'S ARE SPECIFIC AND USER FRIENDLY. CANCELLATION BEFORE DEPARTURE - CANCELLATION AFTER DEPARTURE - CHANGES - NO SHOW TOWARDS CANCELLATION - NO SHOW TOWARDS CHANGES - THIS HELPS THE CONSULTANT TO NOT TO WASTE HIS TIME IN GOING THROUGH READ EACH & EVERY INFORMATION WHICH ARE NOT RELEVANT. B. THE FONTS AND APPERANCE NEEDS TO BE IMPROVED C. AIRLINE REALTED UPDATES/ISOS MESSAGES NOT AVAILABLE D. THE AIRLINE PENALTY CODE IS UNAVAILABLE IN THE FARE RULE/NOTES E. SWITCHING BETWEEN PCC IS NOT COMFORTABLE AS COMPARED TO OTHER GDS 2 ENTRIES NEEDS TO BE PERFORMED F. THERE IS NO FEATURE TO MAKE GHOST BOOKINGS TO RECORD ANY OFFLINE TRANSACTION **What problems is Travelport+ solving and how is that benefiting you?** NA ### 33. Efficient Travel Booking with Room for Automation **Rating:** 4.0/5.0 stars **Reviewed by:** syed a. | Business Travel Consultant **Reviewed Date:** January 28, 2026 **What do you like best about Travelport+?** I use Travelport+ for flight bookings, specifically to manage air, car, and hotel booking through it easily. We can handle complex bookings and refund and re-issue tasks effortlessly, with access to bookings all the time. It is very useful for me as a professional because I can make different offers for hotel, flight, and car all together in one go. I find this to be the best feature. **What do you dislike about Travelport+?** We always have manual re-issue and refund, we could have automated re-issue and refund both. **What problems is Travelport+ solving and how is that benefiting you?** I use Travelport+ to manage air, car, and hotel bookings easily. It simplifies complex bookings, refunds, and re-issues while giving me constant access to bookings. It allows me to make combined offers for hotel, flight, and car bookings all at once. ### 34. Innovative Platform with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Pranay S. **Reviewed Date:** January 27, 2026 **What do you like best about Travelport+?** I appreciate that Travelport+ is constantly trying to improve its technology, making processes easier and moving away from traditional methods. I like their products that help get the best fares and notifications, which enable us to provide better customer service by offering our customers price drop assurance. The support team has always been there for us despite challenges, which I find reassuring. **What do you dislike about Travelport+?** As they are trying to improve, a few aspects of the existing features or hybrid options are unknown. Hotels are still not where they're supposed to be on distribution, and cruise options are still missing. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ helps with flight content, consolidation, and pre and post-booking services. It provides the best fares and notifications, enabling better customer service and price drop assurance. ### 35. Good GDS for Managing Airline Reservations **Rating:** 4.0/5.0 stars **Reviewed by:** SHAMSEER CT A. | Executive - Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** Travelport+ is easy to use and helps us complete bookings faster. The availability of multiple airlines, makes fare comparison simple. It supports our daily ticketing, reissues, and cancellations smoothly **What do you dislike about Travelport+?** Auto refund is not available, so refunds must be processed manually. This increases turnaround time and requires additional follow-up, especially during high-volume periods. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ solves the challenge of managing multiple airline systems by providing a single platform for availability, pricing, and ticketing. This saves time, improves efficiency, and supports smoother daily operations. ### 36. Travelport+ is fast, smart & easy travel tech **Rating:** 5.0/5.0 stars **Reviewed by:** Akhil Thomas T. | TRAVEL CONSULTANT, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Travelport+?** Travelport+ offers a user-friendly interface that makes booking easy. Implementation is straightforward reducing setup time. Customer support is helpful and responsive. It’s frequently used by many agencies due to its rich features and smooth integration with other systems. **What do you dislike about Travelport+?** Facing issue with performance speed of ticket copy generation **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ helps solve the business problem of inefficient and fragmented travel booking processes by providing a unified automated platform that streamlines access to diverse travel content, improves productivity, and enhances revenue opportunities for travel agencies. ### 37. Smartpoint’s Modern, User-Friendly Interface Makes Travel Booking Fast and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammed Jamsheer R. | RESERVATION STAFF, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Travelport+?** Users consistently highlight the user-friendly, modern interface of Smartpoint, which significantly increases speed and efficiency in searching and booking travel. The platform is highly praised for consolidating NDC, low-cost carriers, and traditional content into one, making complex bookings easier and faster **What do you dislike about Travelport+?** escriptions of fare rules can be vague or missing, causing confusion and slowing down the booking process. **What problems is Travelport+ solving and how is that benefiting you?** faster, more personalized service, better price comparisons, and reduced booking errors **Official Response from Jessica Feitosa:** > We're glad to hear that Travelport+ is helping you with faster, more personalized service, better price comparisons, and reduced booking errors. We aim to continue providing value and efficiency for your travel needs. ### 38. High Performance and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** shafeek A. **Reviewed Date:** January 28, 2026 **What do you like best about Travelport+?** I find Travelport+ to be high-level performing, especially in terms of ticketing activities like fare calculation, fare combination, and hotel arrangements. I appreciate the very helpful people at the call center who assist with any issues at any time. I particularly like the FS entry; it's highly important, and it's the entry I use the most. Travelport+ allows me to use it freely, which is why I switched from Amadeus. The initial setup is very useful, and I feel confident suggesting it 99% of the time to others. **What do you dislike about Travelport+?** its very help full product **What problems is Travelport+ solving and how is that benefiting you?** I use Travelport+ mainly for ticketing, fare calculations, combinations, and hotel arrangements. The call center support is very helpful, solving any issues at any time. ### 39. TRAVEL PORT GALELIO IS BEST GDS SOFTWARE **Rating:** 5.0/5.0 stars **Reviewed by:** Salah A. | B2B reservation with customer support staff, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Travelport+?** The system functions efficiently, providing a seamless experience for issuing or modifying tickets. I found the entire process to be smooth and easy to navigate. **What do you dislike about Travelport+?** Sometimes, the printer shuts down on its own, which can be a bit inconvenient. Aside from that issue, I have no complaints about Travel Port. **What problems is Travelport+ solving and how is that benefiting you?** Our airline ticket issuing process is very smooth, and rescheduling is handled very quickly. This allows us to assist our customers in a timely manner. ### 40. Innovative Platform That Simplifies Travel Retailing and Booking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Travelport+?** I appreciate how Travelport combines advanced technology with a deep understanding of the travel industry. What I like most is the company’s focus on innovation—especially in simplifying travel retailing and improving the booking experience for both agencies and customers. Travelport’s ability to connect airlines, travel agents, and partners through a modern, efficient platform is impressive. I also value the company’s culture of collaboration and continuous improvement, which creates an environment where people can grow and contribute meaningfully **What do you dislike about Travelport+?** I don’t see it as a dislike, but one area that could be improved in Travelport+ is the learning curve for new users. Because the platform is powerful and offers many advanced features, it can take some time for teams to fully adapt and use it efficiently. However, I see this as a natural part of any modern, feature‑rich system, and once users become familiar with it, the productivity benefits are clear **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ is solving several key challenges in the travel industry, especially around complexity, outdated systems, and fragmented content. The platform brings everything together in one modern, unified environment—air, hotel, and ancillary content—making it easier and faster to search, compare, and book. For me, the biggest benefit is efficiency. Travelport+ reduces manual work, improves accuracy, and provides cleaner, more consistent data. It also helps streamline communication with customers and partners because the information is more transparent and easier to access. Overall, it allows me to work more productively and support the sales team with better insights and faster responses ### 41. Intuitive UI with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Pranay S. | Head of Business Development & Account Director **Reviewed Date:** February 10, 2026 **What do you like best about Travelport+?** I like the smartpoints prompts and the UI of Travelport+. It's easy to use, and the helpdesk was supportive during the setup, ensuring all configurations were done smoothly. We've been using it for 10 years, which speaks to its reliability. **What do you dislike about Travelport+?** Sometimes tips and reminders for common mistakes during reissues are not sufficient. For some airlines, the YQ needs to be included, and for others, it doesn't, which can help avoid ADMs. **What problems is Travelport+ solving and how is that benefiting you?** I like the smartpoints prompts and the UI, it's easy to use. It helps me with ticketing and reissue processes, and using tools like rapid reprice and automated reissues makes things smoother. **Official Response from Jessica Feitosa:** > We're glad to hear that you find Travelport+ intuitive and user-friendly. We appreciate your feedback about the support provided during setup and will take note of your comments about the tips and reminders for reissues. Thank you for being a loyal customer for 10 years! ### 42. Works perfectly for my home office setup **Rating:** 4.5/5.0 stars **Reviewed by:** Abdulla K. | Ticket Reservation, Airlines/Aviation, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Travelport+?** Users find the platform easy to navigate, reducing the need for complex, cryptic commands and allowing for faster, more efficient workflows **What do you dislike about Travelport+?** Flights may show as available but fail during the final booking process. **What problems is Travelport+ solving and how is that benefiting you?** Ultimately, Travelport+ benefits users by increasing operational productivity, boosting revenue through better retailing, and enhancing overall traveler satisfaction with a smoother experience. **Official Response from Jessica Feitosa:** > We're glad to hear that Travelport+ is working perfectly for your home office setup! We appreciate your feedback on the platform's ease of use and its impact on your workflow efficiency. ### 43. My daily experience with Travelport **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno D. | Founder and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Travelport+?** Beyond the technology — which all GDSs deliver in a similar way nowadays — the true differentiator of Travelport for us is the human touch. The work of the commercial and support teams makes all the difference and is the company’s greatest strength. Quick, efficient responses, always present and proactive, are qualities we truly value and appreciate. **What do you dislike about Travelport+?** There are some features that still need improvement. For example, fare calculations for premium cabins such as Business Class and Premium Economy often return as “no fare available” in the system, whereas competing GDSs are able to process the calculation normally. We also believe the format and presentation of Viewtrip could be redesigned to be clearer and more user-friendly. **What problems is Travelport+ solving and how is that benefiting you?** The agility we have to quote, book, and issue tickets — delivering to the client a confirmation with seats assigned, frequent flyer program details added, and extras included in the reservation — is what sets us apart from the competition, which often needs to rely on a consolidator to provide information that we can deliver instantly. **Official Response from Jessica Feitosa:** > It's great to hear that Travelport+ is providing you with the agility to deliver instant confirmations with all the necessary details. We're glad to be able to support your business in standing out from the competition. ### 44. User-Friendly Interface for Quick Adoption and Smooth Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Alhind j. | reservation, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2026 **What do you like best about Travelport+?** Known for a user-friendly interface that allows for quick adoption and a smooth, efficient implementation process. **What do you dislike about Travelport+?** While not solely specific to Travelport+, users note potential, albeit rare, for dual-PNR issues when booking across different GDS hosts **What problems is Travelport+ solving and how is that benefiting you?** The platform is AI-powered, resulting in 23% faster search speeds, allowing agents to deliver faster, more relevant, and personalized content to customers. **Official Response from Jessica Feitosa:** > It's great to hear that Travelport+ AI-powered platform is helping to deliver faster and more personalized content to customers. We're committed to continuously improving our services. ### 45. Brenda Ng Made Implementation a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas C. | Co-Founder, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Travelport+?** Our account manager, Brenda Ng, made the system very easy to implement and is always available to help with any small issues that come up. Ongoing support through the ticketing system also makes it simple to raise and resolve issues, which has been a real breeze. **What do you dislike about Travelport+?** Like most GDS systems, you need to use it regularly for long enough to really master the workflow. **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ feels like it has been built for travel agents. It’s fast, easy to use, and designed to help us meet our clients' expectations. The ability to self-service, and seamless trip management with more flights, hotel, and car options. ### 46. Automated Exchange Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Airline registration A. | supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Travelport+?** automated exchange and refund, NDC, traditional, and low-cost carrier content, allowing to find, compare, and book all options in one place. **What do you dislike about Travelport+?** no dislike about Travelport as of now, we are getting good support from the customer care also. **What problems is Travelport+ solving and how is that benefiting you?** Through automation, tools like Assisted Ticketing reduce manual tasks and errors, allowing agents to focus on high-value customer service rather than administrative work. ### 47. Needs Major Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Mohammed Kabeer Nasarudeen I. | Corporate Travel Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Travelport+?** "User-Friendly Platform with Smart Automation and Reliable NDC Access" "Travelport+ Simplifies Workflows with NDC and Auto Reissue Features" "Streamlined Experience with Direct NDC, Smart Automation, and Easy Reissues" "Efficient and Easy: Travelport+ Makes Travel Management Smoother" "Great for Agents: User-Friendly with Powerful NDC Tools and Automation" **What do you dislike about Travelport+?** No auto refund Issues with partial reissues Itineraries remain active even after segment use, blocking auto reissue **What problems is Travelport+ solving and how is that benefiting you?** Travelport+ is helping simplify complex travel booking workflows by providing a user-friendly interface, smart automation, and direct access to NDC content. The smart automation features save time on repetitive tasks, and the direct NDC platform allows us to access richer content and more competitive fares without relying on third-party tools. This improves efficiency and reduces manual errors. ### 48. BEST GDS TICKET SOFTWARE IN THE TRAVEL INDUSTRY **Rating:** 5.0/5.0 stars **Reviewed by:** Alhind Jeddah O. | TRAVEL COUNSULTANT, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Travelport+?** I find the automated reschedule option very helpful because it saves time. It ensures we don't waste more time, which adds a lot of value. Overall, it's working good as of now. **What do you dislike about Travelport+?** There’s nothing I dislike about the Travelport GDS software. **What problems is Travelport+ solving and how is that benefiting you?** Rescheduling and refunds could be very helpful, but all the other services are good. ### 49. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** MUHAMMED R. | travel consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Travelport+?** What I like best about Travelport+ is its user-friendly interface and the way it streamlines booking, ticketing, and modifications. It saves a lot of time and helps provide faster service to clients. **What do you dislike about Travelport+?** What I dislike about Travelport+ is that sometimes the system can be a bit slow when processing large bookings or fare searches, especially during peak hours. However, overall it’s still very efficient and reliable. **What problems is Travelport+ solving and how is that benefiting you?** The system helps minimize manual errors by automating fare searches, pricing, and ticketing processes. It also offers real-time availability and updates, which are essential for keeping up with rapidly changing schedules and fares. Additionally, it enhances access to NDC content and low-cost carriers, something that was more challenging with previous GDS systems. ### 50. GALILEO TRAVELPORT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Travelport+?** What I value most about Travelport+ is its intuitive and streamlined design. The platform makes even complex booking processes much simpler and brings a wide variety of content together in a single location, which really helps save time and boost efficiency. Additionally, the modern interface and quicker response times contribute to a much smoother experience in daily tasks. Below entires are very useful FSMCT10OCT ( BEST BUY) MAPPING AUTOMATED EXCHANGE **What do you dislike about Travelport+?** While Travelport+ has made progress in several areas, I still experience occasional system slowdowns, and some features seem less responsive, especially during peak usage periods. Additionally, certain workflows, such as modifying complex itineraries, can feel cumbersome and involve too many steps. It would also be beneficial to have more customization options and faster access to specific fare details. **What problems is Travelport+ solving and how is that benefiting you?** Initially, I was not booking packages. However, after Travelport integrated hotel and air options, I started booking packages. EMD issuance has also become easier. - [View Travelport+ pricing details and edition comparison](https://www.g2.com/products/travelport/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+18%3A45%3A45+-0500&secure%5Bsession_id%5D=0a7c90da-bd5f-47fe-8ae2-292ec23af1f3&secure%5Btoken%5D=c16f975dfe1646ea30378695ed3ab752ef6ef9b6fdc5760d61ab1f9e9d7345b2&format=llm_user) ## Travelport+ Integrations - [Amadeus Sales & Event Management](https://www.g2.com/products/amadeus-sales-event-management/reviews) - [Deem](https://www.g2.com/products/deem/reviews) - [Jason AI](https://www.g2.com/products/jason-ai/reviews) - [Json API APP](https://www.g2.com/products/json-api-app/reviews) - [PayEm](https://www.g2.com/products/payem/reviews) - [T3](https://www.g2.com/products/roeville-computer-systems-t3/reviews) - [tramada](https://www.g2.com/products/tramada/reviews) - [Travelport+](https://www.g2.com/products/travelport/reviews) - [Travel Portal Development](https://www.g2.com/products/eweblink-travel-portal-development/reviews) - [Tungsten InvoiceAgility](https://www.g2.com/products/tungsten-invoiceagility/reviews) - [unitQ](https://www.g2.com/products/unitq/reviews) - [Universal CRM API](https://www.g2.com/products/universal-crm-api/reviews) ## Travelport+ Features **Agentic AI - Travel Agency** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Travelport+ Alternatives - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,903 reviews) - [Safari Portal](https://www.g2.com/products/safari-portal/reviews) - 5.0/5.0 (71 reviews) - [Corporate Traveler](https://www.g2.com/products/corporate-traveler/reviews) - 4.7/5.0 (59 reviews)