--- title: Traq.ai Reviews meta_title: 'Traq.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Traq.ai works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 7 scale: '5' date_modified: '2026-07-27' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Traq.ai Reviews **Vendor:** Traq.ai **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 7 ## About Traq.ai In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, transcription, and AI analysis, the Traq.ai conversation intelligence platform extracts buyer-centric, deal-winning insights from each call and links them right into your CRM. As a platform-agnostic AI sales assistant compatible with any VoIP phone and online meeting tool, Traq.ai makes each team member more productive and increasingly effective every day. As a sales performance and coaching platform, Traq.ai reveals your team’s challenges so you can optimize training and inspire the highest level of performance. Transparent, competitive pricing including a free option. ## Traq.ai Pros & Cons **What users like:** - Users appreciate the **high accuracy** of Traq.ai, providing reliable notes and insightful analysis after each call. (1 reviews) - Users love that Traq.ai's **effortless setup** and consistent performance provide valuable notes and follow-up after every call. (1 reviews) - Users love how **automation effortlessly integrates** into their calls, ensuring excellent notes and valuable follow-ups without hassle. (1 reviews) - Users appreciate the **easy meeting recording** feature of Traq.ai, enhancing their communication and collaboration efforts effectively. (1 reviews) - Users praise the **exceptional customer support** from Traq.ai, highlighting their responsiveness and helpfulness in resolving issues. (1 reviews) - Daily Use (1 reviews) - Ease of Use (1 reviews) - Easy Access (1 reviews) - Easy Integrations (1 reviews) - Users love the **effortless setup** of Traq.ai, ensuring seamless integration and reliable performance in every call. (1 reviews) **What users dislike:** - Users occasionally desire a **zoom function** during calls to better view the on-screen content shared. (1 reviews) ## Traq.ai Reviews ### 1. Can't function now without it **Rating:** 5.0/5.0 stars **Reviewed by:** Charles W. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Traq.ai?** The thing I like best about Traq is that it just works. Set up is effortless and after that, Traq just shows up on each call automatically. I never think about it, but I always know that I'll have awesome notes with really helpful analysis, action items, and a follow-up email after each call. And a lot of my calls are sales calls. The sales coaching has actually been very helpful. **What do you dislike about Traq.ai?** The only thing I sometimes wish is that I could zoom in on the screen to see what we were looking at on-screen during the call. **What problems is Traq.ai solving and how is that benefiting you?** Note taking is the basic problem it solves. But the AI takes it to the next level. Rarely do I review my paper notes, but I find myself reviewing the Traq output all the time. ### 2. Fabulous software and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Michel H. | Lead Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Traq.ai?** Traq software is easy to set up and use. We record all of our meetings, both external and internal. Traq has been a lifesaver. The team at Traq is VERY responsive to any requests. Support is above and beyond, even when the user (me) is not doing something correctly. It integrates well with Zoom and Meets. We use it several times a day. **What do you dislike about Traq.ai?** I haven't found anything to dislike about Traq **What problems is Traq.ai solving and how is that benefiting you?** We have meetings with groups of people. Traq helps us by letting us review the call after it has happened and the AI summary helps us with action items. ### 3. Review on tarq.ai **Rating:** 4.5/5.0 stars **Reviewed by:** Jeevan Ignatious Reddy G. | AI/ML Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Traq.ai?** ease of use ease of implemenatation customer support **What do you dislike about Traq.ai?** not easy to integrate Transcript is not accurate **What problems is Traq.ai solving and how is that benefiting you?** call transcript is not accurate ### 4. AI sales never been this impressive! **Rating:** 4.5/5.0 stars **Reviewed by:** Bashar H. | Owner , Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Traq.ai?** Very advanced! I have never tried a more practical and useful application of artificial intelligence than this. Huge capabilities, advanced features, predictive and analytic accuracy, easy implementation, affordable costs, and great integration. **What do you dislike about Traq.ai?** Limited cellphone experience and learning resources **What problems is Traq.ai solving and how is that benefiting you?** In fact, this application improves all aspects of sales by exploring conversations and calls with customers and buyers, coverting them into texts, then analyzing them and providing reports, sometimes in the form of opportunities and sometimes in the form of risks. All what a normal person can extract out of a simple call with a buyer. Thus, it employs the capabilities of AI to the maximum extent possible. ### 5. Optimizing sales with Traq.ai **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Traq.ai?** - It helps to record call, transcribe and make notes out of it - This helps us in saving time going through the recorded audio over and over again **What do you dislike about Traq.ai?** Their pricing seems to be on the higher end. We have several other transcribing tools that could be cost-effective. **What problems is Traq.ai solving and how is that benefiting you?** This helps us with recording calls, transcribe and understanding the customer's pain points. We can effectively forward these concerns to our team and get the issues resolved. ### 6. The ultimate all-around sale assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Udi L. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2022 **What do you like best about Traq.ai?** Traq is always available for me in the background. It frees me during the call from documenting the conversation helping me to focus on the customer and his questions and/or thoughts. Knowing that it'll have the best summary at the end of the conversation. **What do you dislike about Traq.ai?** It is all so new, innovative and helpful that I keep enjoying it. I haven't had the chance to look for the down sides yet **What problems is Traq.ai solving and how is that benefiting you?** Tracking each conversation. Telling me insights that I did not remember and enforcing the ones I know. For sure increasing my productivity. ### 7. Easiest tool to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Henning S. | Co-Founder & Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Traq.ai?** The ease of using the recorder in conjunction with Zoom. **What do you dislike about Traq.ai?** The time it takes to transcribe longer calls (60+ minutes). **What problems is Traq.ai solving and how is that benefiting you?** Accurate call transcriptions. - [View Traq.ai pricing details and edition comparison](https://www.g2.com/products/traq-ai-traq-ai/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+13%3A38%3A36+-0500&secure%5Bsession_id%5D=51815446-ad1d-43c1-9778-e46d4101913f&secure%5Btoken%5D=18efc4ad6b8194062f0732951297a4232462f97f3fae9cd134236f105bc57e6e&format=llm_user) ## Traq.ai Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Voice** - Dictation - Accuracy **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting - Sales Reports - Incentive Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Generative AI** - AI Text Summarization - Generative AI **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications - Real-Time Data **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation ## Top Traq.ai Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,505 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,365 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 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